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Recent guest reviews

Spa was amazing! The hydrotherapy we received prior to our massage was unique and awesome. There was not much night life activities. Everything closes at 11 and sometimes we were 2 of 10 people in the nightclub.

The staff and customer service were excellent. The resort was very clean, and staff clearly took pride in their work. The food was just mediocre though.

first couples trip in many years. nice view. however walls thin on our room and could hear cleaning and moving of furniture upstairs. woke us up early or kept us up late

Resort and staff was excellent just would like more variety of food

Everything & more

Great service, great food, family friendly! Will definitely be going back!

How nice the staff was! Recommend this property! Our transfer to and from airport sucked they never showed up had to pay for a taxis on our own after booking and paying through orbits we are out 62 dollars and no service from super shuttle , not happy with that at all!

Smaller resort, so it was good for older parents, as it didnt involve a lot of walking

I love this place, except for the beach area. We weren't able to enjoy it be

The only problem was the beach. Extreme seaweed problem going on. Besides that beautiful resort

We loved the infinity pool. Our room was comfortable. Our view was only so-so for an ocean view.

Beautiful property. Great for families and weddings. We saw a few weddings every night. Staff was friendly and so attentive. If you’re looking for a couples property, this one might not be the best ever choice. But, we really enjoyed our time there.

staff is very friendly and helpful. They always have a smile on their faces. Wish there was an airport shuttle.

The staff was great very friendly super helpful food was good,everything was very clean.

Carretera Federal Chetumal Puerto Juárez Puerto Morelos QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located within a 5-minute walk of Puerto Morelos Beach, Dreams Riviera Cancun Resort & Spa - All Inclusive is within 2 miles (3 km) of Ojo de Agua Beach. This 486-room, 4.5-star hotel has 3 outdoor pools along with a full-service spa and 9 restaurants.


Dining

There are ample dining options with 9 onsite restaurants, including Bordeaux, which specializes in French cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.


Rooms

All 486 rooms feature balconies or patios, iPod docks, and free local calls. 37-inch plasma TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and down comforters, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Ceiling fans, laptop-compatible safes, and ironing boards are other standard amenities.


Property features

Guests of Dreams Riviera Cancun Resort & Spa - All Inclusive have access to a full-service spa, 3 outdoor pools, and a nightclub. You can take advantage of free valet parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive hotel include a children's pool, a gym, and a spa tub.

Room options

Premium Deluxe Tropical View Double

2 Double Beds | Sleeps 4

Preferred Club with Plunge Pool Double Beds

2 Double Beds | Sleeps 4

Preferred Club Ocean Front Honeymoon Suite

1 King Bed | Sleeps 2

Premium Deluxe Ocean View King Bed

1 King Bed | Sleeps 3

Guest reviews for Dreams Riviera Cancun Resort & Spa - All Inclusive

Everyone (31) Couples (15) Family (10) Friends (4)
5
Friends

Spa was amazing! The hydrotherapy we received prior to our massage was unique and awesome. There was not much night life activities. Everything closes at 11 and sometimes we were 2 of 10 people in the nightclub.

By on Oct 7, 2021

Review comment responded on Oct 8, 2021

Dear guest, Thank you so much for taking some time to write this amazing review. We love reading from our distinguished guests about their vacation experiences. It sounds like you were able to have a great experience over all. It's also wonderful to read that the staff made you feel right at home and that the Spa experience was satisfactory. You couldn't give us any higher compliment than your visit, and we look forward to seeing you again soon! Warm Regards. Julio Leos Social Media Coordinator Dreams Riviera Cancun Resort & Spa

4
Family Family with small children

The staff and customer service were excellent. The resort was very clean, and staff clearly took pride in their work. The food was just mediocre though.

By on Sep 16, 2021

Review comment responded on Sep 17, 2021

Dear guest, Thank you very much for choosing our resort to spend your beach vacations at our Resort, we are very grateful to read your comments. Nothing makes us happier than knowing the services was surpassed the expectations. Also, we want to apologize if the food was not to your liking, we are certified with "Food check" and "Distintivo H" national and international certifications that value our food and beverages as top quality. We will share your comments with our Operations Committee. We truly hope to have the chance to host you again on your next vacation to add more amazing moments to your travel experiences. Kind regards Julio Leos Social Media Coordinator Dreams Riviera Cancun Resort & Spa

4
Partner Couples

first couples trip in many years. nice view. however walls thin on our room and could hear cleaning and moving of furniture upstairs. woke us up early or kept us up late

By on Sep 14, 2021

Review comment responded on Sep 18, 2021

Dear guest, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon! Warm regards. Julio Leos Social Media Coordinator Dreams Riviera Cancun Resort & Spa

5
Partner Couples

Resort and staff was excellent just would like more variety of food

By on Sep 7, 2021

Review comment responded on Sep 8, 2021

Dear guest, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Kindest regards. Julio Leos Social Media Coordinator Dreams Riviera Cancun Resort & Spa

5
Family

Everything & more

By on Jul 6, 2021

Review comment responded on Jul 6, 2021

Dear guest, Thank you for choosing Dreams Riviera Cancun Resort & Spa to spend your recent holidays!! It has been a pleasure to host you and we very much appreciate the time you took to write your kind comments about our amazing resort, we are so glad to read that you enjoyed your stay with us. We hope to welcome you back very soon! Julio Leos Dreams Riviera Cancun Resort & Spa Social Media Coordinator

5
Family

Great service, great food, family friendly! Will definitely be going back!

By on May 6, 2021

Review comment responded on May 6, 2021

Dear guest, Thank you for choosing Dreams Riviera Cancun Resort & Spa to spend your recent holidays!! It has been a pleasure to host you and we very much appreciate the time you took to write your kind comments about our amazing staff, we are so glad to read that you enjoyed your stay with us. We hope to welcome you back very soon! Julio Leos Dreams Riviera Cancun Resort & Spa Social Media Coordinator

5
Everyone

By on Oct 28, 2020

Review comment responded on Oct 31, 2020

Thank you for Staying with us, we really appreciate your feedback. Have a nice day!

5
Partner Couples

How nice the staff was! Recommend this property! Our transfer to and from airport sucked they never showed up had to pay for a taxis on our own after booking and paying through orbits we are out 62 dollars and no service from super shuttle , not happy with that at all!

By , from Bloomfield on Mar 1, 2020

Review comment responded on Mar 1, 2020

Thanks for staying with us. We appreciate your feedback!

4
Family with small children

Smaller resort, so it was good for older parents, as it didnt involve a lot of walking

By on Jan 9, 2020

Review comment responded on Jan 10, 2020

Thank you very much for your feedback.

3
Everyone

By on Oct 28, 2019

Review comment responded on Oct 29, 2019

Thank you for your feedback

Dreams Riviera Cancun Resort & Spa - All Inclusive

Carretera Federal Chetumal Puerto Juárez, Puerto Morelos, QROO 77580
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