Excellence Riviera Cancun - Adults Only - All Inclusive in Cancun

Rooms

The 440 air-conditioned accommodations feature furnished balconies or patios and afford space to spread out with living rooms. Guests can expect free WiFi and 55-inch flat-screen TVs with satellite channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, coffee makers, and free international calls are other standard amenities.

Property features

Excellence Riviera Cancun - Adults Only - All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. If you decide to drive, there's free valet parking. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only property include a 24-hour fitness center, a spa tub, and a sauna.

Room options

Junior Suite Spa or Pool View

Full 2 | King 1 | Sleeps 3

$381* Per night/room Oct 24 - Oct 25

Junior Suite Ocean View

King 1 | Sleeps 2

Junior Swim-Up Suite Spa or Pool View

Full 2 | King 1 | Sleeps 3

Excellence Club Junior Swim-Up Suite Ocean View Club Lounge - Premium level

King 1 | Sleeps 2

Excellence Club Junior Suite Ocean Front Club Lounge - Premium level

King 1 | Sleeps 2

Arrivals + Departures

The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free valet parking.

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

Payment types

Kids + Beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Pets

This property doesn't allow pets

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The following credit cards are accepted: American Express, Mastercard, and Visa.
Debit cards aren't accepted.
Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

Hotel Names

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu

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4.6

out of 5

"Excellent!"

See all 596 reviews

Room cleanliness 4.5

Service & staff 4.5

Room comfort 4.5

Hotel condition 4.5

This hotel is most popular for:

Recent guest reviews

The staff at this hotel was EXTREMELY friendly. There is a lot of entertainment. The food is outstanding and I am a foodie and home chef. The Sea Bass at the French restaurant was the best I have ever had. Property is lovely and well laid out. Mosquitoes were vicious. Bring bug spray. That is the only complaint. I would return to this property. Had a wonderful time. The service is top notch!

Everything was amazing as always. Most amazing hospitality ever

Customer Service was excellent and the staff was the Best.

Very relaxing, options to relax on the beach or by the spa, or have a little more going on at the pool bar if that’s your type of thing also.

Awesome place to go staff was very courteous and helpful. Resort was very nice and meals were amazing. We would definitely go back and recommend it to everyone.

The room was perfect, although we spent most of our time outside. We did use the 24hour room service a few times! We loved the pools, bars, and activities as well. The French restaurant and the Grill were our favorite dinner spots. We got the most incredible service at the Grill for our last night at dinner. I wish the water was prettier, but we took a trip to Isla Mujeres nearby to see the turquoise water. Overall, I would 100% recommend a friend or plan a return trip!

The beach had a lot of seaweed and smelled, but the property was very clean and the staff were very friendly, the food was good not great, the swimout room was very nice, the concierge wasn’t very good.

The entertainment needs a bit of updating and music at the pool, it got a bit boring during the day

Everyone was extremely friendly... I didn’t like that there was a dress code for men to eat st the “nice” restaurants... would have been nice to know that pants were required. Maybe I missed it in the description of the property... I understand no tank tops at dinner but a nice pair of golf shorts and shirt for men should be allowed at a beach resort. Also, to get a spot at the hibachi restaurant required you to stand in line when the restaurant opened... this should be something you can coordinate via the website prior to arriving so you don’t have to stand in line.

Everything was absolutely perfect! We will be staying st this resort next time we return to Mexico.

Everything, good food, plenty of lounging space and beautiful

A friend and I recently took a trip to Mexico for vacation and we could not have picked a better place. This resort is gorgeous, the staff is exceptional, and the food was amazing. I will often spend hours looking at reviews of places to try and pick the best place for my vacations and Excellence did not disappoint in any way.

Guest reviews for Excellence Riviera Cancun - Adults Only - All Inclusive

Families

By a verified traveler on Oct 10, 2019

Everyone

By a verified traveler on Oct 9, 2019

By a verified traveler on Sep 21, 2019

By a verified traveler on Sep 16, 2019

Partner Couples

By a verified traveler on Sep 15, 2019

By a verified traveler on Sep 8, 2019

By a verified traveler on Aug 12, 2019

By a verified traveler on Jul 16, 2019

By a verified traveler on Jul 12, 2019

By a verified traveler on Jul 10, 2019

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Excellence Riviera Cancun - Adults Only - All Inclusive

This hotel is most popular for:

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Junior Suite Spa or Pool View

Junior Suite Ocean View

Junior Swim-Up Suite Spa or Pool View

Excellence Club Junior Swim-Up Suite Ocean View Club Lounge - Premium level

Excellence Club Junior Suite Ocean Front Club Lounge - Premium level

Guest reviews for Excellence Riviera Cancun - Adults Only - All Inclusive

Excellence Riviera Cancun - Adults Only - All Inclusive

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: M/d/yyyy