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Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
VIP Access

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Front of property
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12 restaurants, breakfast, lunch, dinner served; international cuisine
View from room
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Beach
    ‪8 min walk‬
  • Place, Crococun Zoo
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬
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Room options

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

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Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(13 reviews)
  • Resort view
  • 1054 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(11 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(6 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Junior Suite Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Free Upgrade To Junior Suite Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Excellence Club Junior Suite Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Free Upgrade To Excellence Club Junior Suite Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(168 reviews)
  • Garden view
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(42 reviews)
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

8.6 out of 10
Excellent
(10 reviews)
  • Ocean view
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Morelos

Excellence Riviera Cancun - Adults Only All Inclusive is a short stroll from Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. This 440-room, 5-star property has 6 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.1 miles
  • Puerto Morelos Beach - 8 min walk - 0.5 miles
  • Crococun Zoo - 3 min drive - 1.5 miles
  • Ojo de Agua Beach - 4 min drive - 1.8 miles
  • Puerto Morelos Town Square - 4 min drive - 2.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Bistro El Beso - ‬14 min walk
  • ‪Swim Up Bar - ‬15 min walk
  • ‪Bluewater Grill - ‬11 min walk
  • ‪Blue Moon - ‬16 min walk
  • ‪Afthonia - ‬6 min drive

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Excellence Riviera Cancun - Adults Only All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for MXN 3413.73 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this adults-only property include a 24-hour gym, a sauna, and a rooftop terrace.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, coffee makers, and free international calls are other standard amenities.
6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 12 bars/lounges
  • 12 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • Spice
  • The Kitchen Table

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 104,410 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a private beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 4 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

Can I book all-inclusive rate plans at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at Excellence Riviera Cancun - Adults Only All Inclusive?

As of Apr 20, 2026, prices found for a 1-night stay for 2 adults at Excellence Riviera Cancun - Adults Only All Inclusive on May 7, 2026 start from $470, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What can I see within easy reach of Excellence Riviera Cancun - Adults Only All Inclusive?

Guests enjoy the property's location in Puerto Morelos based on their ratings, and it's a short 8-minute walk from Puerto Morelos Beach and also 14 minutes on foot from Arrecife de Puerto Morelos National Park. You'll also find Puerto Morelos Town Square and Ojo de Agua Beach within a short drive.

Is there a spa at Excellence Riviera Cancun - Adults Only All Inclusive?

MIILE SPA is the property's spa and services include body wraps, hot springs, aromatherapy, and massages.

Does Excellence Riviera Cancun - Adults Only All Inclusive feature a casino on the premises?

No, Excellence Riviera Cancun - Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Excellence Riviera Cancun - Adults Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and a hot tub.

Does Excellence Riviera Cancun - Adults Only All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Excellence Riviera Cancun - Adults Only All Inclusive has 12 restaurants, and serves breakfast for a surcharge.

Does Excellence Riviera Cancun - Adults Only All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Excellence Riviera Cancun - Adults Only All Inclusive.

What is the closest airport to Excellence Riviera Cancun - Adults Only All Inclusive?

The closest major airport to Excellence Riviera Cancun - Adults Only All Inclusive is Cancun Intl. Airport (CUN), which is 14.3 mi away (22 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 25.5 mi away.

Does Excellence Riviera Cancun - Adults Only All Inclusive host weddings?

There are wedding services available at Excellence Riviera Cancun - Adults Only All Inclusive if that's in your vacation plans.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1682 out of 2182 reviews
Rating 8 - Good. 297 out of 2182 reviews
Rating 6 - Okay. 131 out of 2182 reviews
Rating 4 - Poor. 32 out of 2182 reviews
Rating 2 - Terrible. 40 out of 2182 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities
This was really a nice property, but there were just a few things that are keeping it from being excellent. It’s starting to get a little rundown and as you can see from my photos the rooms had some maintenance and sloppy repair issues. The service at the restaurants and bars was excellent. The people were friendly and the food was very good. The pools were very cold and even the heated one could’ve been a little bit warmer. The hot tubs were warm tubs. They weren’t very hot. The resort was extremely clean so no issues there. It is just starting to show its age ( no usb ports in rooms for example). If you want great service, stay here. If you want a more modern experience, I’d suggest you stay elsewhere.
Stayed 7 nights in Jan 2026

10/10 Excellent

Andrea L

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is super friendly and helpful. Many different pools with lots of chairs. Clean beach with tons of chairs. Great food options.
Stayed 4 nights in Jan 2026

10/10 Excellent

Emily

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and variety was excellent, better than most other similar resorts I’ve experienced, and definitely the highlight of the trip for me. We particularly liked the seafood, Indian, and French. The room was larger than expected and we enjoyed the tub and large shower. The pool was quite cold this time of year, and though one area was heated, it did not ever seem to reach a comfortable temperature, so we did not spend much time in the water unfortunately. We sought out the hot tub areas but those were not too much warmer. The drinks by the pool were quite watered down which got old by the second day. Otherwise the drinks at other locations were much better so we usually sought these out in the afternoons and evenings, particularly the martini bar before dinner. I appreciated the custom drink menu at each bar, and enjoyed trying out different drinks at each. We were quite disappointed with the quality of the drinks at the coffee shop in particular, as we are big coffee drinkers, though we did still keep going back and trying new options each day and appreciated the coffee shop staff. The resort staff were a pleasure universally and I thought they struck a good balance between professional and friendly—they seemed well engaged and attentive to guest needs but I didn’t experience any forced / inauthentic social exchanges that are sometimes the norm at other resorts.
Stayed 5 nights in Jan 2026

2/10 Terrible

Marciano

Stayed 6 nights in Jan 2026

6/10 Okay

Amanda

Traveled with family
Liked: Staff & service
Staff and entertainment was great! Food was not!
Stayed 7 nights in Jan 2026

10/10 Excellent

Deanna

Liked: Cleanliness, amenities, property conditions & facilities
I don’t usually stay at resorts when I travel, but we decided to do a low-key week and we had an amazing time at excellence Riviera Cancun. Everybody that worked there was really nice to us. The food was amazing, the facilities and the grounds were clean and beautiful! I just I only have good things to say about this place. If you want a nice trip you want to relax and have a great time this is you place! As an added bonus, it’s child free which means no kids running around quiet nice grounds. It’s just a perfect holiday experience.
Stayed 7 nights in Jan 2026

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had several issues in the room but we’re handled very promptly. The only disappointing fact was we were in a terrace suite with a beautiful small rooftop pool . A very nice sweet very spacious but we were woken up at 6:30 every day (7 day stay) in the morning with tractors cleaning the beach from the seaweed. Paying top dollars to be woken up at 6:30am is a little rough to accept. Especially if you’re on vacation. Unfortunately,there was nothing the Hotel could do for us. Avoid building 9 , it’s located right next to a road between two properties. Not exactly how you expected to spend your vacation. I still hear the beeping sound. Housekeeping was amazing.👍
Sunrise
Sunrise
Sunset from the rooftop
Sunset from the rooftop/private pool deck.
Stayed 7 nights in Jan 2026

10/10 Excellent

Yagnesh

Stayed 6 nights in Jan 2026

10/10 Excellent

Mei

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had an absolutely wonderful stay at Excellence Riviera Cancun. The staff were incredibly warm, attentive, and professional, making me feel truly welcomed throughout my stay. The resort itself is beautiful, peaceful, and very comfortable—an ideal place to relax and unwind. This vacation was unforgettable, and I look forward to coming back again!
Stayed 3 nights in Jan 2026

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2026

10/10 Excellent

Victoria C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!! Pools and beaches were clean. Staff was amazing. No complaints. They were timely and organized. Paid great attention to detail. Great food!! However, I do think they could sanitize the rooms a little better. The phone had a weird smell, hot tub in the room seemed like it needed a better cleaning and the mattress had stains under the sheets.
Stayed 5 nights in Jan 2026

10/10 Excellent

Sidharth, ST BRUNO

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Excellence Riviera Cancun truly exceeded every expectation. From the moment we arrived, everything was seamless and first-class, including the excellent transportation to and from the airport. The resort itself is stunning—immaculate grounds, a beautiful expansive beach, and pools that are both lively and relaxing depending on what you’re in the mood for. The variety and quality of the restaurants are outstanding; every meal felt like a special experience, with incredible food, atmosphere, and service across the board. What truly sets this resort apart, though, is the staff. Every single person we encountered was warm, attentive, professional, and genuinely caring. They go out of their way to make you feel welcomed, remembered, and taken care of, and it makes a huge difference. This place is luxury, comfort, and hospitality done right, and I can’t recommend it highly enough. Special thanks to: Itamar - the best of the best (thank you for the gift) Carlos - SeasonsTours airport driver Mariela at the Club Lounge reception Matilde Yessenia (Cafe) Miguel at the bar Edy Julian Edson Moises (pool bar) Jorge Felipe Doctors Daniela and Luis
Stayed 7 nights in Dec 2025

10/10 Excellent

Karina Pui Sze

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience!!!
Stayed 5 nights in Dec 2025

8/10 Good

Dione Louise

Stayed 9 nights in Dec 2025

10/10 Excellent

Brenda Jo

Stayed 6 nights in Jan 2026

10/10 Excellent

Tracy Ann, Mora

Liked: Cleanliness, amenities
Excellent service
Stayed 5 nights in Jan 2026

10/10 Excellent

Rebecca

Stayed 5 nights in Dec 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
G
Stayed 5 nights in Dec 2025

10/10 Excellent

Shawnee Aline

Stayed 5 nights in Dec 2025

10/10 Excellent

Olivia Adele

Stayed 5 nights in Dec 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Yes!
Stayed 7 nights in Dec 2025

8/10 Good

Hui Zhou

Liked: Cleanliness, property conditions & facilities
Okay
Stayed 3 nights in Dec 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch resort , I would definitely recommend this resort to anyone.
Stayed 4 nights in Jan 2026

8/10 Good

Jonathan, Calgary

Stayed 5 nights in Dec 2025

10/10 Excellent

Robert A.

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service was superb overall. The rooms were nice and clean though there is limited drawer space so you have to live out of a suitcase. We chose to have our room cleaned every other day though the minibar was restocked each day. The facilities are fantastic. The dinner restaurants are magnificent. Be prepared to wait for 30 or 35 minutes as being sested is on a first come, first serve basis.
Sunrise on the Beach
Lazy River Pool
Stayed 7 nights in Jan 2026

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