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Recent guest reviews

The property is pristine!!! All of the time. No matter where you are on this huge resort! The staff is so friendly and accommodating!

This is the best resort in the area. Nice beach and plenty of chairs and beds by the pool and beach. Pool and beach side service is excellent. Suggest getting a swim out room on the lazy river. You always have a pool side bed and can grab a float and wind around the river. Very nice feature. Many good restaurants and nice bars/ lounges. Overall very relaxing.

I have stayed at other Excellence properties in Mexico multiple times, and this is the first time I've ever had a bad experience. The Good: The resort itself was beautiful and our rooms were clean and nice. The Spa was ABSOLUTELY AMAZING and their staff was outstanding.

Everything was great, amenities, servise, location.

This resort is simply beautiful & breathtaking. And all the staff are very polite, friendly & professional. Another awesome plus are the lazy river pools so relaxing.

The staff at this hotel was EXTREMELY friendly. There is a lot of entertainment. The food is outstanding and I am a foodie and home chef. The Sea Bass at the French restaurant was the best I have ever had. Property is lovely and well laid out. Mosquitoes were vicious. Bring bug spray. That is the only complaint. I would return to this property. Had a wonderful time. The service is top notch!

Everything was amazing as always. Most amazing hospitality ever

Customer Service was excellent and the staff was the Best.

I love and like every moment..!!! Including the weather

Very relaxing, options to relax on the beach or by the spa, or have a little more going on at the pool bar if that’s your type of thing also.

Awesome place to go staff was very courteous and helpful. Resort was very nice and meals were amazing. We would definitely go back and recommend it to everyone.

Carr. Federal 307 Chet-Pto. Juarez Puerto Morelos QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within 2 miles (3 km) of Crococun Zoo, Excellence Riviera Cancun - Adults Only - All Inclusive places you within a few miles (5 km) of Puerto Morelos Town Square. This 440-room, 5-star property welcomes business and leisure travelers with 6 outdoor pools, a private beach, and a full-service spa.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 11:00 AM. There are multiple options for onsite dining with 10 restaurants, including Toscana // Dress Code, which specializes in Italian cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

The 440 accommodations feature furnished balconies or patios and afford space to spread out with living rooms. Guests can expect free WiFi and 55-inch flat-screen TVs with satellite channels. Bathrooms offer jetted tubs, hair dryers, and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Free minibar items, coffee makers, and free international calls are also standard.


Property features

Excellence Riviera Cancun - Adults Only - All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this adults-only property include a 24-hour fitness center, a spa tub, and a sauna.

Room options

Junior Swim-Up Suite Spa or Pool View

2 Double Beds | 1 King Bed | Sleeps 3

Junior Suite Ocean View

1 King Bed | Sleeps 2

Excellence Club Junior Suite Ocean Front

1 King Bed | Sleeps 2

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

1 King Bed | Sleeps 2

Guest reviews for Excellence Riviera Cancun - Adults Only - All Inclusive

Everyone (71) Couples (13) Family (11)
5
Everyone

By on Oct 16, 2020

5
Everyone

By on Oct 10, 2020

5
Everyone

The property is pristine!!! All of the time. No matter where you are on this huge resort! The staff is so friendly and accommodating!

By , from Sacramento, CA on Apr 1, 2020

5
Everyone

By on Feb 16, 2020

5
Friends

This is the best resort in the area. Nice beach and plenty of chairs and beds by the pool and beach. Pool and beach side service is excellent. Suggest getting a swim out room on the lazy river. You always have a pool side bed and can grab a float and wind around the river. Very nice feature. Many good restaurants and nice bars/ lounges. Overall very relaxing.

By on Dec 24, 2019

2
Everyone

I have stayed at other Excellence properties in Mexico multiple times, and this is the first time I've ever had a bad experience. The Good: The resort itself was beautiful and our rooms were clean and nice. The Spa was ABSOLUTELY AMAZING and their staff was outstanding.

By on Nov 20, 2019

5
Everyone

Everything was great, amenities, servise, location.

By on Nov 17, 2019

5
Family Partner Couples Family

This resort is simply beautiful & breathtaking. And all the staff are very polite, friendly & professional. Another awesome plus are the lazy river pools so relaxing.

By on Nov 3, 2019

5
Family

The staff at this hotel was EXTREMELY friendly. There is a lot of entertainment. The food is outstanding and I am a foodie and home chef. The Sea Bass at the French restaurant was the best I have ever had. Property is lovely and well laid out. Mosquitoes were vicious. Bring bug spray. That is the only complaint. I would return to this property. Had a wonderful time. The service is top notch!

By on Oct 10, 2019

4
Everyone

By on Oct 9, 2019

Excellence Riviera Cancun - Adults Only - All Inclusive

Carr. Federal 307 Chet-Pto. Juarez, Puerto Morelos, QROO 77580
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