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Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
VIP Access

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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included

Explore the area

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Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Beach
    ‪8 min walk‬
  • Place, Crococun Zoo
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬
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Room options

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

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Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

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Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(13 reviews)
  • Resort view
  • 1054 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(11 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

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Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(5 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Junior Suite Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Free Upgrade To Junior Suite Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Excellence Club Junior Suite Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Free Upgrade To Excellence Club Junior Suite Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(166 reviews)
  • Garden view
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(42 reviews)
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(15 reviews)
  • Ocean view
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

8.6 out of 10
Excellent
(10 reviews)
  • Ocean view
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Morelos

Excellence Riviera Cancun - Adults Only All Inclusive is a short stroll from Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. This 440-room, 5-star property has 6 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.1 miles
  • Puerto Morelos Beach - 8 min walk - 0.5 miles
  • Crococun Zoo - 3 min drive - 1.5 miles
  • Ojo de Agua Beach - 4 min drive - 1.8 miles
  • Puerto Morelos Town Square - 4 min drive - 2.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Bistro El Beso - ‬14 min walk
  • ‪Blue Moon - ‬16 min walk
  • ‪Swim Up Bar - ‬15 min walk
  • ‪Bluewater Grill - ‬11 min walk
  • ‪Route 66 - ‬15 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Excellence Riviera Cancun - Adults Only All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for MXN 3413.73 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only property include a 24-hour gym, a sauna, and a rooftop terrace.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, coffee makers, and free international calls are other standard amenities.
6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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  • Pool
  • Hot tub
  • Breakfast included
8.8 out of 10, Excellent, 383 reviews
$416 nightly
The price is $508
Apr 20 - Apr 21
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 12 bars/lounges
  • 12 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • Spice
  • The Kitchen Table

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 104,410 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a private beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 4 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

Can I book all-inclusive rate plans at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at Excellence Riviera Cancun - Adults Only All Inclusive?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Excellence Riviera Cancun - Adults Only All Inclusive on Apr 13, 2026 start from $446, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What can I see within easy reach of Excellence Riviera Cancun - Adults Only All Inclusive?

Guests enjoy the property's location in Puerto Morelos based on their ratings, and it's a short 8-minute walk from Puerto Morelos Beach and also 14 minutes on foot from Arrecife de Puerto Morelos National Park. You'll also find Puerto Morelos Town Square and Ojo de Agua Beach within a short drive.

Is there parking available at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Excellence Riviera Cancun - Adults Only All Inclusive?

MIILE SPA is the property's spa and services include body wraps, hot springs, aromatherapy, and massages.

Does Excellence Riviera Cancun - Adults Only All Inclusive feature a casino on the premises?

No, Excellence Riviera Cancun - Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Excellence Riviera Cancun - Adults Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Excellence Riviera Cancun - Adults Only All Inclusive?

This adults-only all-inclusive property offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private plunge pools.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Excellence Riviera Cancun - Adults Only All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Excellence Riviera Cancun - Adults Only All Inclusive has 12 restaurants, and serves breakfast for a surcharge.

Does Excellence Riviera Cancun - Adults Only All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Excellence Riviera Cancun - Adults Only All Inclusive.

Are there connecting rooms at Excellence Riviera Cancun - Adults Only All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Excellence Riviera Cancun - Adults Only All Inclusive?

The closest major airport to Excellence Riviera Cancun - Adults Only All Inclusive is Cancun Intl. Airport (CUN), which is 14.3 mi away (22 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 25.5 mi away.

Can I book a room with a balcony at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a terrace where guests can enjoy ocean or garden views.

Does Excellence Riviera Cancun - Adults Only All Inclusive host weddings?

There are wedding services available at Excellence Riviera Cancun - Adults Only All Inclusive if that's in your vacation plans.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1648 out of 2145 reviews
Rating 8 - Good. 296 out of 2145 reviews
Rating 6 - Okay. 130 out of 2145 reviews
Rating 4 - Poor. 31 out of 2145 reviews
Rating 2 - Terrible. 40 out of 2145 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sean Jeffrey

Stayed 5 nights in Dec 2025

10/10 Excellent

Sumaya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Most amazing retreat ever!
Stayed 6 nights in Dec 2025

8/10 Good

Edward

Liked: Amenities, property conditions & facilities
Overall the experience was quite good. The food and facilities very good. Two blemishes: the fact that everything was on THE APP! Number one it wasn't and people go on vacation to get away from phones not to have to carry them around for everything including restaurant menus; second our room was not serviced until two to three o'clock daily so we spent most of every days amidst used dishes and towels and unmade beds.
Stayed 5 nights in Dec 2025

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ We just returned from Excellence Riviera Cancun, and I truly can’t say enough about the experience. The staff was absolutely top-notch—every single person was kind, smiling, attentive, and genuinely happy to help. The level of service we received was exceptional from start to finish. The resort itself was spotless and beautifully maintained. Everyone we interacted with was professional, warm, and spoke excellent English, which made everything seamless and comfortable. The beach was stunning, the atmosphere was relaxing, and the drinks were truly top-shelf. I highly recommend this resort to anyone looking for an unforgettable, luxury, all-inclusive experience. The staff alone makes this place extraordinary—we will absolutely be back.
Stayed 6 nights in Dec 2025

10/10 Excellent

Madiha

Stayed 5 nights in Dec 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this resort. It's not the quietest at night, but its clean... the staff is professional and friendly. The amenities are gorgeous, and plentiful. Food, drinks and snacks abundantly flow daily. We used USA travel for shuttle to and from airport, and entrance and exit from resort was easy and friendly. I did a mind, body, soul full body massage during my stay and it was wonderful. We visited during December 2025, and the beach there was dark, murky, and full of seaweed... so if you’re coming for blue beautiful clear water, do research prior to. I will definitely utilize Excellence resorts in the future.
Stayed 5 nights in Dec 2025

8/10 Good

Lisa, Fishers

Stayed 7 nights in Aug 2025

10/10 Excellent

Samantha

Stayed 5 nights in Dec 2025

10/10 Excellent

Xinying

Stayed 4 nights in Dec 2025

10/10 Excellent

Yuxuan

Stayed 5 nights in Dec 2025

10/10 Excellent

Deborah

Stayed 3 nights in Dec 2025

10/10 Excellent

whittney

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, great staff, and great food!
Stayed 4 nights in Dec 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Resort was beautifully maintained, food was delicious, and staff were friendly.
Stayed 4 nights in Dec 2025

10/10 Excellent

MICHAEL

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 7 nights in Dec 2025

10/10 Excellent

Van, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. It was surprising to us that cleaners would come multiple times during the day. We had days when the room was cleaned twice. I don't think it was necessary. Pool are well maintained, staff is great, the resort overall is beautiful. We only miss the mexican vibes. Playing more south american music instead of top 40 would have made our stay more enjoyable. Like feeling you are actually on vacation in Mexico and not in a resort that could be anywhere in North America pretty much.
Stayed 5 nights in Dec 2025

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 4 nights in Dec 2025

10/10 Excellent

Robert Alan

Stayed 6 nights in Dec 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort and fantastic service. Only downfall was the beach.
Stayed 8 nights in Dec 2025

10/10 Excellent

Ronald George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 5 nights in Sep 2025

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, amenities
This was our first stay on an Excellence property. Everything about the resort is beautiful, clean, and welcoming. Our room was meticulously cleaned every day as well as towels replaced and bed turn down every evening. The pool area and beach were clean and lovely with fresh towels conveniently located and abundant. Restaurant and food options were excellent as well. One thing that stands out above and beyond expectations is the staff and service. Simply outstanding. Looking forward to our next Excellence experience in 2026!
Stayed 6 nights in Dec 2025

10/10 Excellent

Alexander

Stayed 5 nights in Dec 2025

8/10 Good

Hamza, North York

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 7 nights in Dec 2025

10/10 Excellent

Glenn Robert, northbrook

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room excellent service perfectly manicured grounds
Stayed 7 nights in Dec 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We went for my partners 40th birthday and their attention to detail the whole week was nothing short of amazing! They went above and beyond and provided a birthday cake on his birthday. We had a great time and can’t wait to return!
Stayed 4 nights in Dec 2025

10/10 Excellent

JOSE

Stayed 5 nights in Dec 2025

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