Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
Adults-only beachfront property with 6 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

View from room
View from room
12 restaurants, breakfast, lunch, dinner served; international cuisine
Private beach, scuba diving, beach volleyball, beach bar
Theater show

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar

Explore the area

View in a map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Beach
    ‪8 min walk‬
  • Place, Crococun Zoo
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

8.0 out of 10
Very good
(4 reviews)
  • 667 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(13 reviews)
  • 1054 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(10 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

Free Upgrade To Junior Suite Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Free Upgrade To Excellence Club Junior Suite Pool View

  • Sleeps 2
  • 1 King Bed

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(147 reviews)
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(42 reviews)
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • 667 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(15 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Ocean View

8.6 out of 10
Excellent
(10 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Puerto Morelos

Excellence Riviera Cancun - Adults Only All Inclusive is a short stroll from Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. This 440-room, 5-star property has 6 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.1 miles
  • Puerto Morelos Beach - 8 min walk - 0.5 miles
  • Crococun Zoo - 2 min drive - 1.5 miles
  • Ojo de Agua Beach - 4 min drive - 2.0 miles
  • Puerto Morelos Town Square - 4 min drive - 2.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Swim Up Bar - ‬15 min walk
  • ‪Bistro El Beso - ‬14 min walk
  • ‪Blue Moon - ‬16 min walk
  • ‪Route 66 - ‬15 min walk
  • ‪Villa Marina - ‬17 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Adults-only beachfront property with 6 outdoor pools
Excellence Riviera Cancun - Adults Only All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for MXN 3413.73 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this adults-only property include a 24-hour gym, a sauna, and a rooftop terrace.
55-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, coffee makers, and free international calls are other standard amenities.
6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 12 bars/lounges
  • 12 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • Spice
  • The Kitchen Table

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 104,410 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a private beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 4 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

Can I book all-inclusive rate plans at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at Excellence Riviera Cancun - Adults Only All Inclusive?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at Excellence Riviera Cancun - Adults Only All Inclusive on Dec 23, 2025 start from $494.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What can I see within easy reach of Excellence Riviera Cancun - Adults Only All Inclusive?

Guests enjoy the property's location in Puerto Morelos based on their ratings, and it's a short 8-minute walk from Puerto Morelos Beach and also 14 minutes on foot from Arrecife de Puerto Morelos National Park. You'll also find Puerto Morelos Town Square and Ojo de Agua Beach within a short drive.

Is parking available on site at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Excellence Riviera Cancun - Adults Only All Inclusive?

MIILE SPA is the property's spa and services include body wraps, hot springs, aromatherapy, and mani/pedis.

Does Excellence Riviera Cancun - Adults Only All Inclusive feature a casino on the premises?

No, Excellence Riviera Cancun - Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Excellence Riviera Cancun - Adults Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and a hot tub.

What do couples enjoy most about Excellence Riviera Cancun - Adults Only All Inclusive?

This adults-only all-inclusive property offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private plunge pools.

Are there hot tubs at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Excellence Riviera Cancun - Adults Only All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Excellence Riviera Cancun - Adults Only All Inclusive has 12 restaurants, and serves breakfast for a surcharge.

Does Excellence Riviera Cancun - Adults Only All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Excellence Riviera Cancun - Adults Only All Inclusive.

Does Excellence Riviera Cancun - Adults Only All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Excellence Riviera Cancun - Adults Only All Inclusive?

The closest major airport to Excellence Riviera Cancun - Adults Only All Inclusive is Cancun Intl. Airport (CUN), which is 14.3 mi away (22 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 25.5 mi away.

Are there rooms with balconies that I can book at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a terrace where guests can enjoy ocean or garden views.

Does Excellence Riviera Cancun - Adults Only All Inclusive host weddings?

There are wedding services available at Excellence Riviera Cancun - Adults Only All Inclusive if that's in your vacation plans.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1506 out of 1956 reviews
Rating 8 - Good. 259 out of 1956 reviews
Rating 6 - Okay. 121 out of 1956 reviews
Rating 4 - Poor. 29 out of 1956 reviews
Rating 2 - Terrible. 41 out of 1956 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best all inclusive repeat I’ve ever visited. The food was phenomenal for all inclusive. The scuba diving was on site and PADI certified charters. The DJ situation needed a little improvement but nonetheless satisfactory. The staff was friendly and fun. This is now my flagship resort and I can’t find better for the price
Stayed 5 nights in Sep 2025

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very beautiful well kept clean and staff was great
Stayed 7 nights in Aug 2025

8/10 Good

Howard, philadelphia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from everyone.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ferdous

Liked: Staff & service
Staff services were excellent, any time I needed them they were always available, thanks for everything I had unforgettable experience in this hotel. Thanks again
Stayed 4 nights in Aug 2025

2/10 Terrible

kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was my first time in Mexico, and it was great. The resort was huge, very comfortable, spacious, with multiple pool options, a lazy river, and a gorgeous private beach. There are 11 restaurants on the property, but not all are open at the same time. They have released Vegan menus at all restaurants, but while we were there, they weren't available due to missing ingredients. We went to: - Spice (Japanese). Great Hibachi experience, you need to book for this. - The Kitchen Table (International) Only visited for breakfast and lunch. The continental breakfast was fantastic, and the lunch was great too, with a salad buffet bar and an à la carte menu. - The Grill (Meat). Went for dinner. The food was great, but had limited veggie options. - The Lobster House (Seafood). Went for dinner. Delicious! - Agave (Mexican). Went for dinner. The food was good, but after going to the other restaurant, this was our least favourite. We didn't get to go to Chez Isabelle (French cuisine), but everyone says it's amazing! Overall, the food was the best I've had at an all-inclusive hotel so far. The amenities were great. Lovely beach area, good gym, nice pools and bars! There was always some activity going on, which was nice (e.g. beach volleyball, water volleyball, water aerobics, cocktail making, etc.) The only thing that let us down was the room, as it smelled of damp and mould. But they moved us once we made them aware. Their service was great. Everyone was very kind and happy.
Stayed 4 nights in Sep 2025

10/10 Excellent

Farnsworth Ainsworth

Stayed 4 nights in Aug 2025

10/10 Excellent

adam grzegorz

Stayed 4 nights in Aug 2025

10/10 Excellent

Alexandra, Flushing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, drinks and service were exceptional! Fun and engaging entertainment. Beautiful grounds and white powder beach. Pool was dirty but then cleaned. The beach had much sargassum which made it unusable. Coatis and other animals roam the facilities.
Stayed 7 nights in Aug 2025

10/10 Excellent

Suzanne Marie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was very nice. Had a great time. Service great.
Stayed 7 nights in Aug 2025

8/10 Good

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were very clean. Property landscape is manicured to best in class. Service was always excellent. We had multiple occasions where main items on the menu were not available. We upgrade to the excellence club and did not recognize the value. Entertainment varied from good to not so good.
Stayed 6 nights in Aug 2025

10/10 Excellent

Marcus Apollo Santos, Van Nuys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the place and the staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Daisy

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence was great! The service was wonderful and the resort was beautiful. I was really surprised at the food too! There were some misses but overall it was super tasty and felt gourmet. Will be returning in the future.
Stayed 6 nights in Aug 2025

6/10 Okay

Kyle

Traveled with partner
Liked: Cleanliness, staff & service
I thought the staff was very nice but the food just fell short.
Stayed 4 nights in Aug 2025

8/10 Good

QUANG V

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like the fact that the grill (steak restaurant) just opened for serving but ran out of certain cuts, the porterhouse. It’s insane! We heard it similar from another guests but had to witness to ourselves. Unbelievable!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Mislaidy

Stayed 5 nights in Aug 2025

4/10 Poor

Yunice, palisades park

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service
I am an Expedia Platinum member and a loyal Excellence guest for nearly ten years, having stayed at Riviera Maya more than five times. This last visit was by far the most disappointing. Our group booked two swim-up rooms and repeatedly requested they be side by side, but we were placed in different buildings. The front desk staff were dismissive and offered no solution, which was very upsetting. Despite my Platinum status, I received no benefits or recognition. Service at the Kitchen Table was also unacceptable. Staff avoided eye contact, never greeted us, and once made us stand waiting only to later say we couldn’t enter because our clothes were damp. This lack of courtesy was shocking compared to past visits. The biggest problem, however, was cleanliness and hygiene. The pool walls had black mold and debris, but worst of all, flies and mosquitoes were everywhere—throughout the resort and even inside the buffet restaurant. It felt dirty and unhygienic, unlike any of my previous stays. I have always chosen Excellence for its high standards, but this stay was a major disappointment. Unless these issues are fixed, I see no reason to return.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ana Alicia Mancillas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay!!
Stayed 5 nights in Aug 2025

8/10 Good

Jessie Rae

Liked: Cleanliness
Stayed 4 nights in Aug 2025

6/10 Okay

Cristina

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall stay was okay/good. I loved how quiet some areas were but then you could easily walk over to the pool bar and socialize. The pool was not clean any of the days. The bottom floor wasn’t cleaned and needed to be vacuumed. The food was good but in most places, it took a very long time for the food to come out, especially the steak house and lobster house for breakfast.
Stayed 4 nights in Aug 2025

10/10 Excellent

Masooma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the restaurant options were very good. Customer service was excellent. Rooms can be better updated.
Stayed 4 nights in Aug 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service
Pretty nice hotel with its vintage look and very professional staff who for the most part made sure I was able to enjoy my birthday
Stayed 7 nights in Aug 2025

10/10 Excellent

Bruce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how attentive the staff was! Disliked how dull some of the knifes were for food
Stayed 6 nights in Aug 2025

10/10 Excellent

Katie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and the staff were very friendly.
Stayed 6 nights in Aug 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it.
Stayed 7 nights in Aug 2025