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Recent guest reviews

The staff at this hotel was EXTREMELY friendly. There is a lot of entertainment. The food is outstanding and I am a foodie and home chef. The Sea Bass at the French restaurant was the best I have ever had. Property is lovely and well laid out. Mosquitoes were vicious. Bring bug spray. That is the only complaint. I would return to this property. Had a wonderful time. The service is top notch!

Everything was amazing as always. Most amazing hospitality ever

Customer Service was excellent and the staff was the Best.

Very relaxing, options to relax on the beach or by the spa, or have a little more going on at the pool bar if that’s your type of thing also.

Awesome place to go staff was very courteous and helpful. Resort was very nice and meals were amazing. We would definitely go back and recommend it to everyone.

The room was perfect, although we spent most of our time outside. We did use the 24hour room service a few times! We loved the pools, bars, and activities as well. The French restaurant and the Grill were our favorite dinner spots. We got the most incredible service at the Grill for our last night at dinner. I wish the water was prettier, but we took a trip to Isla Mujeres nearby to see the turquoise water. Overall, I would 100% recommend a friend or plan a return trip!

The beach had a lot of seaweed and smelled, but the property was very clean and the staff were very friendly, the food was good not great, the swimout room was very nice, the concierge wasn’t very good.

The entertainment needs a bit of updating and music at the pool, it got a bit boring during the day

Everyone was extremely friendly... I didn’t like that there was a dress code for men to eat st the “nice” restaurants... would have been nice to know that pants were required. Maybe I missed it in the description of the property... I understand no tank tops at dinner but a nice pair of golf shorts and shirt for men should be allowed at a beach resort. Also, to get a spot at the hibachi restaurant required you to stand in line when the restaurant opened... this should be something you can coordinate via the website prior to arriving so you don’t have to stand in line.

Everything was absolutely perfect! We will be staying st this resort next time we return to Mexico.

Everything, good food, plenty of lounging space and beautiful

A friend and I recently took a trip to Mexico for vacation and we could not have picked a better place. This resort is gorgeous, the staff is exceptional, and the food was amazing. I will often spend hours looking at reviews of places to try and pick the best place for my vacations and Excellence did not disappoint in any way.

Carr. Federal 307 Chet-Pto. Juarez Puerto Morelos QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Located within 2 miles (3 km) of Crococun Zoo, Excellence Riviera Cancun - Adults Only - All Inclusive places you within a few miles (5 km) of Ojo de Agua Beach. This 440-room, 5-star property has 6 outdoor pools along with a private beach and a full-service spa.


Dining

Free buffet breakfast is served each morning from 7:00 AM to 11:00 AM. Relish the Italian cuisine at Toscana // Dress Code, one of 10 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 440 air-conditioned accommodations feature furnished balconies or patios and afford space to spread out with living rooms. Guests can expect free WiFi and 55-inch flat-screen TVs with satellite channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, coffee makers, and free international calls are other standard amenities.


Property features

Excellence Riviera Cancun - Adults Only - All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. If you decide to drive, there's free valet parking. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only property include a 24-hour fitness center, a spa tub, and a sauna.

Room options

Junior Suite Ocean View

King 1 | Sleeps 2

Junior Swim-Up Suite Spa or Pool View

Full 2 | King 1 | Sleeps 3

Excellence Club Junior Swim-Up Suite Ocean View Club Lounge - Premium level

King 1 | Sleeps 2

Excellence Club Junior Suite Ocean Front Club Lounge - Premium level

King 1 | Sleeps 2

Guest reviews for Excellence Riviera Cancun - Adults Only - All Inclusive

Everyone (98) Couples (435) Family (30) Other (5) Friends (27)
5
Families

The staff at this hotel was EXTREMELY friendly. There is a lot of entertainment. The food is outstanding and I am a foodie and home chef. The Sea Bass at the French restaurant was the best I have ever had. Property is lovely and well laid out. Mosquitoes were vicious. Bring bug spray. That is the only complaint. I would return to this property. Had a wonderful time. The service is top notch!

By on Oct 10, 2019

4
Everyone

By on Oct 9, 2019

5
Everyone

By on Sep 21, 2019

5
Everyone

By on Sep 16, 2019

5
Partner Couples

Everything was amazing as always. Most amazing hospitality ever

By on Sep 15, 2019

5
Everyone

By on Sep 8, 2019

5
Partner Couples

Customer Service was excellent and the staff was the Best.

By on Aug 12, 2019

5
Partner Couples

Very relaxing, options to relax on the beach or by the spa, or have a little more going on at the pool bar if that’s your type of thing also.

By on Jul 16, 2019

5
Everyone

By on Jul 12, 2019

5
Everyone

By on Jul 10, 2019

Excellence Riviera Cancun - Adults Only - All Inclusive

Carr. Federal 307 Chet-Pto. Juarez, Puerto Morelos, QROO 77580
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