Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
Adults-only beachfront property with 6 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

View from room
12 restaurants, breakfast, lunch, dinner served; international cuisine
View from room
Theater show
Private beach, beach volleyball, beach bar, sailing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪8 min walk‬
  • Ojo de Agua Beach
    ‪4 min drive‬
  • Puerto Morelos Town Square
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Book today, save on your next hotel stay

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Room options

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

7.4 out of 10
Good
(3 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(10 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

  • Sleeps 2
  • 1 King Bed

Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(11 reviews)
  • 1054 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Free Upgrade To Excellence Club Junior Suite Pool View

  • Sleeps 2
  • 1 King Bed

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(136 reviews)
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(38 reviews)
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(15 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Ocean View

8.4 out of 10
Very good
(8 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Free Upgrade To Junior Suite Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Morelos

Excellence Riviera Cancun - Adults Only All Inclusive is a short stroll from Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. This 440-room, 5-star property has 6 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Puerto Morelos Beach - 8 min walk - 0.5 miles
  • Crococun Zoo - 2 min drive - 1.5 miles
  • Ojo de Agua Beach - 4 min drive - 2.0 miles
  • Puerto Morelos Town Square - 4 min drive - 2.3 miles
  • Petempich Bay - 12 min drive - 3.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Market Cafe - ‬11 min walk
  • ‪The Kitchen Table - ‬1 min walk
  • ‪Bordeaux Restaurant - ‬10 min walk
  • ‪Sports Bar - ‬7 min walk
  • ‪Sensai - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Adults-only beachfront property with 6 outdoor pools
Excellence Riviera Cancun - Adults Only All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for MXN 3413.73 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this adults-only property include a 24-hour gym, a sauna, and a rooftop terrace.
55-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, coffee makers, and free international calls are other standard amenities.
6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 12 bars/lounges
  • 12 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • Spice
  • The Kitchen Table

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 104,410 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a private beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 4 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

Can I book all-inclusive rate plans at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at Excellence Riviera Cancun - Adults Only All Inclusive?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Excellence Riviera Cancun - Adults Only All Inclusive on Aug 12, 2025 start from $436.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What can I see within easy reach of Excellence Riviera Cancun - Adults Only All Inclusive?

Guests enjoy the property's location in Puerto Morelos based on their ratings, and it's a short 8-minute walk from Puerto Morelos Beach and also 14 minutes on foot from Arrecife de Puerto Morelos National Park. You'll also find Puerto Morelos Town Square and Ojo de Agua Beach within a short drive.

Will I be able to park at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Excellence Riviera Cancun - Adults Only All Inclusive?

MIILE SPA is the property's spa and services include body wraps, hot springs, aromatherapy, and massages.

Does Excellence Riviera Cancun - Adults Only All Inclusive feature a casino on the premises?

No, Excellence Riviera Cancun - Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Excellence Riviera Cancun - Adults Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and a hot tub.

What do couples enjoy most about Excellence Riviera Cancun - Adults Only All Inclusive?

This adults-only all-inclusive property offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private plunge pools.

Are there hot tubs at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Excellence Riviera Cancun - Adults Only All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Excellence Riviera Cancun - Adults Only All Inclusive has 12 restaurants, and serves breakfast for a surcharge.

Does Excellence Riviera Cancun - Adults Only All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Excellence Riviera Cancun - Adults Only All Inclusive.

Does Excellence Riviera Cancun - Adults Only All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Excellence Riviera Cancun - Adults Only All Inclusive?

The closest major airport to Excellence Riviera Cancun - Adults Only All Inclusive is Cancun Intl. Airport (CUN), which is 14.3 mi away (22 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 25.5 mi away.

Are there rooms with balconies at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a terrace where guests can enjoy ocean or garden views.

Does Excellence Riviera Cancun - Adults Only All Inclusive host weddings?

There are wedding services available at Excellence Riviera Cancun - Adults Only All Inclusive if that's in your vacation plans.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1341 out of 1696 reviews
Rating 8 - Good. 216 out of 1696 reviews
Rating 6 - Okay. 80 out of 1696 reviews
Rating 4 - Poor. 21 out of 1696 reviews
Rating 2 - Terrible. 38 out of 1696 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jhenelle

Liked: Cleanliness, amenities
My experience at this resort was nothing short of extraordinary. While I had previously thought Excellence in Jamaica set the gold standard, the service here surpassed even my highest expectations. Lecia, stationed by the pizza grill, ensured a seamless flow of food and beverages, enhancing the overall relaxation of the experience. The spa merits particular mention—an unparalleled oasis of rejuvenation. I indulged in a three-hour service, entering fatigued and leaving revitalized beyond measure. While my stay was overwhelmingly positive, I must note a minor hiccup during the check-in process. Although I arrived early and my room was not immediately accessible, the resort graciously allowed me to enjoy the on-site restaurants while waiting. This thoughtful accommodation mitigated any inconvenience. I am already making plans to return in a few months, a testament to the exceptional quality of this resort. If you are considering a visit, do not hesitate. Book It!
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property speaks for itself but the staff is over and above
Stayed 7 nights in Apr 2025

10/10 Excellent

DINA, mission

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night shows need to change.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! We’ve done a ton of all inclusive and the food here was above and beyond! The staff was amazing. Hector at Chez Isabelle was so kind and made me feel incredibly special on my birthday. All of the variety of the restaurants was a plus as well. Hugo at the pool bar took great care of me on my 40th birthday. He was so kind and fun. Lots of laughs. Angel is the BEST activity director ever! He had me in tears we laughed so hard. Kept the energy going. Carlos was so good with helping us get to the room and giving us tips on what to do. The property was gorgeous. Well kept. It had a fun vibe to it but not spring break crazy which was so nice. Plenty of seating around the pool and beach. We were never left without a chair. I am not one to go to the same place twice but would definitely go back! Thank you Excellence for making my birthday one of the best birthdays ever!
Stayed 4 nights in Apr 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Property was as advertised... Good locat
Stayed 4 nights in Apr 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2025

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was our second stay here. We just love how this particular Excellence resort is so inviting. While their other resorts are newer, we didn't feel as comfortable as we do at this one. The rooms are clean, the staff is friendly and hilarious, and there is so much to do at this resort. The lazy river is unmatched compared to other resorts. The food is top notch and so much more flavorful than the other all-inclusives we've been to. The night events are a lot of fun as well. There are also plenty of daytime activities for those who like to be more engaged. The resort is huge, which allowed us to always find a new zone that fit our mood for that day. If we were more social, we could hang out at the party section by the music. If we were looking for a place to read by the pool, we would move near the spa. There are plenty of cuisines offered and bars everywhere. They also do not skimp on the alcohol! The concierge is great at helping to book excursions for those who are looking to explore.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our 5th visit as much as our 1st visit. Tha staff are amazing! Friendly and efficient. Especially Matilde at the spa pool. The property is kept clean and well maintained. The rooms are large clean and well appointed. The dining rooms are varied to please any palatte from french to japanese to mexican. And no reservations required. Looking forward to the next chance we have to visit.
Stayed 7 nights in Mar 2025

10/10 Excellent

Matthew

Stayed 3 nights in Apr 2025

8/10 Good

Jesus Garibay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Jill-Marie, Freeport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved It!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

2/10 Terrible

ANDREY

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Why would I rate this hotel with two stars, very old not remodeled rooms are old and not remodeled, same with the entire hotel, pools are falling apart beach is nasty. Service is good only after you start tipping.
Stayed 7 nights in Mar 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Upgrade to Club was worth it!
Stayed 4 nights in Apr 2025

10/10 Excellent

Reina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice beach setup with adequate seating and perfect sand.
Stayed 4 nights in Feb 2025

8/10 Good

Kayla Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Justine

Liked: Amenities
They need better entertainment
Stayed 7 nights in Mar 2025

10/10 Excellent

Lefkothea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

TRAVIS

Stayed 7 nights in Mar 2025

8/10 Good

Leonid

Liked: Cleanliness, staff & service, property conditions & facilities
Impossible to swim due to amount of seaweed in water and on the beach
Stayed 7 nights in Mar 2025

10/10 Excellent

Robi, San Clemente

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was outstanding. The staff was friendly and helpful. We appreciated the fact that there were plenty of lounge chair/palapa combos available on the beach. We loved the variety of food/restaurants. Although it is a large resort, we never felt that it was too crowded. Our room was beautiful...comfortable bed. We will definitely return.
Stayed 14 nights in Mar 2025

10/10 Excellent

Deva

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained property with excellent staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Rimoun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect in terms of service, quality, layout, cleanliness and food. The entertainment/activity staff and nightly entertainment was poor. If your looking for a quite stay at a great hotel, this is the place.
Stayed 4 nights in Mar 2025

10/10 Excellent

Martin, bolingbrook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, service was good
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time here. Very nice facilities - grounds, restaurants, pool and staff. Beach/ocean are ok but not outstanding. Tons of seaweed on beach and in ocean. Beach is walkable for 1 mile north and 2-3 miles south. Can walk to beach to the town of Puerto Morelos although there isn't a lot there - a few bars and maybe a few shops. The bars at the hotel are ok but don't really promote a lot of interaction with other guests - better if you come as a group. Definitely all adult and very laid back - not a party scene - which is what they and the guests are going for.
Stayed 7 nights in Mar 2025