Sensira Resort & Spa Riviera Maya – All Inclusive

Luxury hotel on the beach, with 4 outdoor pools

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

4 outdoor pools, free cabanas, sun loungers

Amber Room | 1 bedroom, premium bedding, pillowtop beds, free minibar

Breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Pool
On private beach
Hot Tub
Housekeeping

Explore the area

KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580

Petempich Bay
‪7 min drive‬
Puerto Morelos Beach
‪14 min drive‬
Puerto Morelos Town Square
‪17 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪27 min drive‬

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Room options

Ruby Suite

Exceptional

624 sq ft
Ocean view
Sleeps 2
1 King Bed

Sapphire, 2 Bedrooms

Wonderful

807 sq ft
Partial ocean view
Sleeps 7
1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

Agatha King

Excellent

463 sq ft
Ocean view
Sleeps 3
1 King Bed

Agatha Queen

Very good

463 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Amber 2 Queen beds

Exceptional

Ocean view
Sleeps 3
2 Queen Beds

Amber Room

Exceptional

463 sq ft
Ocean view
Sleeps 2
1 King Bed

Sapphire Room

Very good

538 sq ft
Ocean view
Sleeps 5
1 King Bed and 1 Twin Bunk Bed

1 bedroom, premium bedding, pillowtop beds, free minibar

Family Room -5 guests- Superior with Side Sea View

Partial sea view
Sleeps 5
1 Queen Bed, 1 Twin Bed and 1 Double Bunk Bed

Room Superior with Sea View

Sea view
Sleeps 2
1 King Bed

Room Premium with Sea View

Sea view
Sleeps 2
1 Queen Bed

Double Room Standard with Sea View

Very good

Sea view
Sleeps 4
2 Queen Beds

About the neighborhood

Puerto Morelos

Sensira Resort & Spa Riviera Maya – All Inclusive places you next to Petempich Bay and Arrecife de Puerto Morelos National Park. This 359-room, 4.5-star hotel has 4 outdoor pools along with a private beach and a full-service spa.

What's nearby

Arrecife de Puerto Morelos National Park - 5 min walk - 0.3 miles
Petempich Bay - 7 min drive - 1.8 miles
Puerto Morelos Beach - 14 min drive - 4.0 miles
Ojo de Agua Beach - 17 min drive - 5.7 miles
Puerto Morelos Town Square - 17 min drive - 6.0 miles

Getting around

Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

‪Sensai - ‬16 min drive
‪Casa del Mar - ‬16 min drive
‪Preferred Club Bar - ‬7 min drive
‪Coco Café - ‬19 min drive
‪Desires Music And Sports Bar - ‬19 min drive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Luxury hotel on the beach, with 4 outdoor pools

Sensira Resort & Spa Riviera Maya – All Inclusive features a private beach, a full-service spa, and 4 outdoor pools. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this all-inclusive hotel include a free water park, a children's pool, and a gym.

43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include free minibar items, balconies, and iPod docks. Change of towels is available on request.

A private beach, an outdoor tennis court, and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Similar properties

Pool
Hot Tub
Breakfast included
All inclusive

$334 nightly

Jul 1 - Jul 2

Total includes taxes and fees

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club | Premium bedding, down comforters, free minibar, in-room safe

Pool
Hot Tub
Breakfast included
All inclusive

$351 nightly

Jun 25 - Jun 26

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free secured self parking on site
Wheelchair-accessible parking available

Food and drink

A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Galerie Des Sens
La Finca de Ana
La Pergola
La Tentazione
Rodeo Grill

Things to do

4 outdoor pools
Arcade/game room
Billiards/pool table
Children's pool
Free children's club
Free water park
Full-service spa
Gym
Hot tub
Outdoor tennis court
Playground
Shopping
TV in common areas
Waterslide

Family friendly

4 outdoor pools
Arcade/game room
Baby toys
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
Laundry facilities
Playground
Snack bar/deli
Trampoline
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business center
3 meeting rooms
Computer station
Conference center (6,771 square feet of space)

Outdoors

Free pool cabanas
On a private beach
Pool loungers

Full-service spa

9 treatment rooms
Aromatherapy
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Ballroom
Banquet hall
Built in 2020
Fireplace in lobby
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

43-inch flat-screen TV with cable channels
iPod dock

Food and drink

Espresso maker
Free bottled water
Free stocked minibar

Air conditioning
Electrical adapters
Free local calls
Iron/ironing board
Laptop-compatible safe
Mobile key entry
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: USD 3.57 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher and a smoke detector.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
No rollaway or extra beds are available.

Property is also known as

Sensira Resort Spa

Sensira Resort Spa Riviera Maya – All Inclusive

Sensira Resort & Spa Riviera Maya – All Inclusive Hotel

Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Frequently asked questions

Is a free cancellation option available at Sensira Resort & Spa Riviera Maya – All Inclusive?

Sensira Resort & Spa Riviera Maya – All Inclusive offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Sensira Resort & Spa Riviera Maya – All Inclusive?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Sensira Resort & Spa Riviera Maya – All Inclusive on Jun 25, 2025 start from $260.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Sensira Resort & Spa Riviera Maya – All Inclusive?

This hotel is located in Puerto Morelos and just steps from Petempich Bay and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Puerto Morelos Beach are both also nearby.

Is parking available on site at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Sensira Resort & Spa Riviera Maya – All Inclusive?

Inspiration Spa is the hotel's spa and services include hot stone massages, deep-tissue massages, couples treatments, and aromatherapy.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a casino at the property?

No, Sensira Resort & Spa Riviera Maya – All Inclusive doesn't have a casino.

Will I find an indoor pool at Sensira Resort & Spa Riviera Maya – All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

Is Sensira Resort & Spa Riviera Maya – All Inclusive good for couples?

There are plenty of amenities for couples at this hotel, including a private beach, 4 outdoor pools, and a poolside bar.

Are there hot tubs at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yes, this hotel has a spa tub.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a restaurant with a breakfast menu?

Yes, Sensira Resort & Spa Riviera Maya – All Inclusive serves breakfast for a surcharge at La Pergola.

Will Sensira Resort & Spa Riviera Maya – All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sensira Resort & Spa Riviera Maya – All Inclusive.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Sensira Resort & Spa Riviera Maya – All Inclusive?

The closest major airport to Sensira Resort & Spa Riviera Maya – All Inclusive is Cancun Intl. Airport (CUN), which is 14 mi away (22 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 27.9 mi away.

Can I book a room with a balcony at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yes, every guestroom at Sensira Resort & Spa Riviera Maya – All Inclusive comes with a balcony with some featuring ocean views.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Sensira Resort & Spa Riviera Maya – All Inclusive.

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Altynay

Traveled with family

Jun 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

It was great experience with this hotel, now that I have something to compare it with. The only drawback is the beaches in Mexico are seeweed covered maybe the time of year. But thi hotel staff activities and food choices are great. Also the event shows were nicer

Stayed 5 nights in Aug 2023

4/10 Poor

UTKU

Traveled with family

Jun 23, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The staff and dinner quality was above average. However, breakfast, lunch options and the quality of the food was limited. The water park for kids was not in operation for our first 5 days.

Stayed 9 nights in Jun 2025

6/10 Okay

Ivan

Apr 11, 2025

Liked: Cleanliness, staff & service

The food in the buffet is of very low quality and has a small assortment.

Stayed 9 nights in Mar 2025

8/10 Good

Suzanne

Mar 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Feb 2025

8/10 Good

Gonzalo, S7nrise

Traveled with family and small children

Mar 26, 2025

Liked: Cleanliness, amenities

Disliked: Property conditions & facilities

I will start with the bad: AIR CONDITIONING IN RESTAURANTS AND THROUGHOUT THE HOTEL DOES NOT WORK, we sweated every meal, really uncomfortable. A/C in room is fixed at a pre-set temperature, really annoying. Road to get to property very unsafe, dangerous and could damage a low car. We found the strainer in our shower uncovered so room smelled like sewage. Water came out of the shower al the way into the closet covering the way into the toilet, my baby slipped. Call for someone to mop and no one answered, had to come down to front desk to request and they never came, they brought towels instead. Even though is all inclusive, they charge extra for room service, never saw that one before. Apparently everyone is new, no one knew stuff because they had been there for 2 days only, seems like a made up excuse to not help guests. Bartenders, front desk personnel and waiters lack service training or are very discouraged, service is below average for Cancun. You have to wake up before 6 am to separate your beach chairs or you will not have one for the day. The good: Hotel is beautiful and has very nice amenities like a zip line and a kids jumping area, splash pad & they have a baby care club too. Michael Jackson’s show was really impressive Food and beverages are of good quality, the Mexican restaurant was DELICIOUS. Rooms are ample and well decorated They don’t do reservations for dinning which I find great because last thing I wanna do is get out of the pool to make one.

Stayed 3 nights in Mar 2025

2/10 Terrible

Carly

Mar 26, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Very disappointed with our stay. The staff was kind and hard working but there was a lot left to be desired. The food was a big problem. Bugs on the food in the buffet, obvious left overs being served, messy dinning area. The seat saving was on another level in the pool area. People saving every chair with no one actually using them leaving the people at the pool or beach left without a chair. Rude and inconsiderate guests leaving trash every where. The beach area was filthy and smelly. Why is it $5 to use an old kayak? The grill restaurant is very disorganized. I beg of you to please take reservations, and not have guests just standing there in a line all night. We waited a very long time and then got the wrong food and were rushed out for the next group. This was not a relaxing experience for me and my family. The entertainment crew, mini golf and the drinks/ coffee were the highlights. I would not come back, no thank you.

Stayed 7 nights in Dec 2024

8/10 Good

Lei

Mar 25, 2025

Liked: Cleanliness, staff & service

Good

Stayed 3 nights in Mar 2025

8/10 Good

Andrea

Traveled with partner

Mar 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I wish the dining & bar options were open a bit later than 10pm. Or Have A Place were you can get food all the time.. I also didn’t like that the food down by the kids area were cold ( please invest in heating lamps) They also need more entertainment at the resort ( for the live shows ) other then that everything was fine.

Stayed 3 nights in Mar 2025

8/10 Good

Megan

Mar 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Mar 2025

10/10 Excellent

Alireza

Mar 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph

Traveled with partner

Mar 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really enjoyed the butler service provided by Cristian and Joao. They took the decision-making out of when and where to have dinners every night so we could fully relax. They also facilitated scheduling spa services, luggage pickup, and helped with getting our mini-bar restocked with more water bottles and drinks. We enjoyed the included Bali beds by the pool/beach and service was wonderful throughout.

Stayed 7 nights in Mar 2025

6/10 Okay

Saurabh

Traveled with family

Mar 24, 2025

Liked: Cleanliness

The food options were limited and very subpar. The customer service/housekeeping need to pay more attention to detail. e.g. Didnt top up mini fridge/water in room, buffet service required repeated requests for coffee etc.

Stayed 5 nights in Mar 2025

8/10 Good

Michelle Raeanne

Traveled with family and small children, Traveled with group, Traveled with family

Mar 24, 2025

Liked: Cleanliness, staff & service

The mechanical bull,basketball court and tennis courts were not available. The entertainment was lacking as well. Great spot for families with little kids!

Stayed 6 nights in Mar 2025

8/10 Good

Julie

Mar 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

A great property for families. I’m not sure i agree with architecture of the bridges over the pool, this made staying the sun a challenge. I highly recommend they invest in heating the pools, they are very chilly.

Stayed 5 nights in Mar 2025

10/10 Excellent

phil

Traveled with family and small children

Mar 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved this place! Didn't expect much of the food but everything was delicious. Food and rooms as nice as places double the cost. Staff as professional as Ritz Carlton. Our 3 year old loved all the kids programs and playground. HIGHLY recommend!

Stayed 4 nights in Mar 2025

10/10 Excellent

Ayal

Traveled with family

Mar 24, 2025

Liked: Staff & service, amenities, property conditions & facilities

I can’t give bad reviews for good hotel with kids , was my mistake choosing that hotel , for couple with kids is perfect, but if you want to relax on the pool ,that is not the place .

Stayed 3 nights in Mar 2025

10/10 Excellent

Uyen

Mar 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was the perfect stay for Spring Break with the kids!! Staff is super friendly and accommodating. Food was great, and wonderful amenities for adults and kids!

Stayed 3 nights in Mar 2025

4/10 Poor

Kimberley Norma Esmeralda

Traveled with family and small children, Traveled with family

Mar 24, 2025

Disliked: Amenities

The customer service is good, but I have concerns about the lack of seating areas for the beach and pool areas and the lack of sanitation at the kids play places. The beach was littered with seaweed and there were plenty sting rays within shallow areas close to shore which made going in the water undesirable. The food buffet stands should be monitored because I’ve witnessed kids putting their hands directly in foods. Also, the food selections were poor and never hot or warm. The kids movie had so many technical problems. The furniture within the kids place at the trampoline had wobbly tables. The elevator buttons were always filthy and the trash within the hallway on my floor was never thrown out during my entire stay. I had a safety concern with the door to the hotel room where it wouldn’t slam shut. Sensira has potential, but it is not one of the best. It lacks within so many areas.

Stayed 4 nights in Mar 2025

2/10 Terrible

Stephanie Marie

Mar 24, 2025

Disliked: Cleanliness, staff & service

Stayed 5 nights in Mar 2025

10/10 Excellent

Minji

Traveled with group

Mar 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are amazing, Amber Suite had butler sevice so it was very convenient. Also great quality and variety of food choice. Would visit here again!

Stayed 3 nights in Mar 2025

8/10 Good

Sajai

Traveled with group

Mar 23, 2025

Liked: Cleanliness, staff & service

It's a smaller resort on the seaweed side. The unique layout obstructs the sun over the adult pool most of the day. Very family friendly. Everyone there had kids. Adult activities lacking.

Stayed 4 nights in Mar 2025

10/10 Excellent

Yoone

Mar 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

everything was great. just one thing that room service was not included in all-inclusive package. but still great to expose to many different restaurants everynight. we completely enjoyed steaks

Stayed 4 nights in Mar 2025

10/10 Excellent

Lisa

Mar 23, 2025

Stayed 7 nights in Mar 2025

8/10 Good

Romina

Traveled with family and small children

Mar 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very family friendly!

Stayed 7 nights in Mar 2025

8/10 Good

autumn

Traveled with family and small children

Mar 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a great resort for our young family. There were good food options, fun things for the kids to do and wonderful staff. The room was as comfortable and clean. The beach was clean and beautiful but most people were more interested in the pools. The zipline was a highlight for my kiddos. Overall a great place for people with kids under 10 years old.

Stayed 3 nights in Mar 2025