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Dreams Natura Resort & Spa - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Dreams Natura Resort & Spa - All Inclusive

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Property video
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Exterior
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included

Explore the area

View in a map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500
  • Place, Arrecife de Puerto Morelos National Park
    ‪9 min walk‬
  • Place, Puerto Morelos Beach
    ‪21 min drive‬
  • Place, Puerto Morelos Town Square
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite Tropical View King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Tropical View King

9.4 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Tropical View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Tropical View Double

7.8 out of 10
Good
(12 reviews)
  • Garden view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Partial Ocean View King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Partial Ocean View King

8.6 out of 10
Excellent
(7 reviews)
  • Partial sea view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Partial Ocean View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Partial Ocean View Double

8.6 out of 10
Excellent
(14 reviews)
  • Partial sea view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Ocean View King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Ocean View King

8.6 out of 10
Excellent
(32 reviews)
  • Sea view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Ocean View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Ocean View Double

8.8 out of 10
Excellent
(17 reviews)
  • Sea view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Swim-Out King

View from room

Junior Suite Swim-Out King

  • Garden view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Swim-Out Double

View from room

Junior Suite Swim-Out Double

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Junior Suite Partial Ocean View King

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Junior Suite Partial Ocean View King

8.6 out of 10
Excellent
(4 reviews)
  • Partial sea view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean View King

View from room

Preferred Club Junior Suite Ocean View King

9.2 out of 10
Wonderful
(15 reviews)
  • Sea view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean View Double

View from room

Preferred Club Junior Suite Ocean View Double

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Junior Suite Swim-Out King

View from room

Preferred Club Junior Suite Swim-Out King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Swim-Out Double

View from room

Preferred Club Junior Suite Swim-Out Double

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Ocean Front Double

View from room

Preferred Club Ocean Front Double

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Master Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Master Suite Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 934 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Master Suite Ocean Front

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Master Suite Ocean Front

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 934 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Junior Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Family Junior Suite Ocean View

7.0 out of 10
Good
(4 reviews)
  • Ocean view
  • 1066 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Family Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Family Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1066 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room Junior with Garden View

Premium bedding, down comforters, free minibar, in-room safe

Double Room Junior with Garden View

  • Garden view
  • 559 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Suite Junior with Sea View

Premium bedding, down comforters, free minibar, in-room safe

Suite Junior with Sea View

  • Sea view
  • 559 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Suite Junior with Sea View

Premium bedding, down comforters, free minibar, in-room safe

Suite Junior with Sea View

  • Sea view
  • 559 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Family Suite -6 guests- Junior with Sea View

Premium bedding, down comforters, free minibar, in-room safe

Family Suite -6 guests- Junior with Sea View

  • Sea view
  • 1119 sq ft
  • Sleeps 6
  • Free WiFi

View all photos for Suite Junior with Partial Sea View

Premium bedding, down comforters, free minibar, in-room safe

Suite Junior with Partial Sea View

  • Partial sea view
  • 559 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Suite Junior with Garden View

Premium bedding, down comforters, free minibar, in-room safe

Suite Junior with Garden View

  • Garden view
  • 559 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Suite Junior with Garden View

Premium bedding, down comforters, free minibar, in-room safe

Suite Junior with Garden View

  • Garden view
  • 559 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Suite Premium with Sea View

Premium bedding, down comforters, free minibar, in-room safe

Suite Premium with Sea View

  • Sea view
  • 559 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Double Room Premium with Sea View

Premium bedding, down comforters, free minibar, in-room safe

Double Room Premium with Sea View

  • Sea view
  • 559 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Suite Junior with Partial Sea View

Premium bedding, down comforters, free minibar, in-room safe

Suite Junior with Partial Sea View

  • Partial sea view
  • 559 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Suite Master with Sea View

Premium bedding, down comforters, free minibar, in-room safe

Suite Master with Sea View

  • Sea view
  • 925 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Suite Master with Sea View

Premium bedding, down comforters, free minibar, in-room safe

Suite Master with Sea View

  • Sea view
  • 925 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Suite Premium with Sea View

Premium bedding, down comforters, free minibar, in-room safe

Suite Premium with Sea View

  • Sea view
  • 559 sq ft
  • Sleeps 4
  • Free WiFi

About the neighborhood

Puerto Morelos

Dreams Natura Resort & Spa - All Inclusive places you next to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. This 553-room, 4.5-star property has 4 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Arrecife de Puerto Morelos National Park - 9 min walk - 0.5 miles
  • Moon Palace Golf Club - 15 min drive - 7.2 miles
  • Puerto Morelos Beach - 21 min drive - 11.3 miles
  • Ojo de Agua Beach - 26 min drive - 13.5 miles
  • Puerto Morelos Town Square - 26 min drive - 13.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪the cave - ‬4 min walk
  • ‪Agave Mexican Cuisine - ‬2 min walk
  • ‪Diamond Club Lounge - ‬1 min walk
  • ‪Grazie Italian Restaurant - ‬14 min walk
  • ‪Martini MIX - ‬16 min walk

About this property

Dreams Natura Resort & Spa - All Inclusive

Dreams Natura Resort & Spa - All Inclusive features a full-service spa, 4 outdoor pools, and a free water park. A stay here includes free valet parking. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach property include a lazy river, a children's pool, and a gym.
Guests can expect free WiFi and 40-inch Smart TVs. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include free minibar items, espresso makers, and free local calls.
A health club and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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8.6 out of 10, Excellent, 1,497 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Bordeaux (French cuisine)
  • Himitsu
  • Oceana
  • World Cafe Buffet

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Lazy river
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference center (12,208 square feet of space)

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Mosquito nets
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking and access to the heated pool.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Frequently asked questions

Will I find all-inclusive options at Dreams Natura Resort & Spa - All Inclusive?

Dreams Natura Resort & Spa - All Inclusive has all inclusive rates that come with all meals and onsite activities included. Activities include kayaking, volleyball, and bartending classes.

How much does it cost to stay at Dreams Natura Resort & Spa - All Inclusive?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Dreams Natura Resort & Spa - All Inclusive on Jun 22, 2026 start from $355, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Dreams Natura Resort & Spa - All Inclusive?

Dreams Natura Resort & Spa - All Inclusive provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do within easy reach of Dreams Natura Resort & Spa - All Inclusive?

This property is located in Puerto Morelos and just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Xoximilco are both also nearby.

Is there parking available at Dreams Natura Resort & Spa - All Inclusive?

Yes, valet and self parking are offered for free at the property.

Is a spa located at Dreams Natura Resort & Spa - All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, sports massages, couples treatments, and hydrotherapy.

Are there luxury amenities available at Dreams Natura Resort & Spa - All Inclusive?

Yes, guests can indulge in luxuries such as a free water park, beachside massages, and a garden-view restaurant at this property.

Does Dreams Natura Resort & Spa - All Inclusive include a casino at the property?

No, Dreams Natura Resort & Spa - All Inclusive doesn't have a casino.

Will I find an indoor pool at Dreams Natura Resort & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and 2 hot tubs. Guests have pool access between 8:00 AM and 9:00 PM.

What do couples enjoy most about Dreams Natura Resort & Spa - All Inclusive?

This beachfront property offers many amenities for couples, including champagne service as well as an al fresco restaurant and 4 outdoor pools.

Does Dreams Natura Resort & Spa - All Inclusive have a hot tub?

No, but guests can enjoy a steam room at this property.

Does Dreams Natura Resort & Spa - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Dreams Natura Resort & Spa - All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Will Dreams Natura Resort & Spa - All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Dreams Natura Resort & Spa - All Inclusive for a fee of USD 65 per pet, per night. The property also provides food and water bowls.

Does Dreams Natura Resort & Spa - All Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this property for your group or family vacation.

How close is the airport from Dreams Natura Resort & Spa - All Inclusive?

The closest major airport to Dreams Natura Resort & Spa - All Inclusive is Cancun Intl. Airport (CUN), which is 10.3 mi away (19 minutes by car).

Are there rooms with balconies at Dreams Natura Resort & Spa - All Inclusive?

Yes, some guestrooms at this property offer a balcony where guests can enjoy ocean and garden views.

Does Dreams Natura Resort & Spa - All Inclusive have a wedding venue on site?

Take advantage of the wedding venue at Dreams Natura Resort & Spa - All Inclusive if you plan to say "I do" during your trip.

Dreams Natura Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 715 out of 1381 reviews
Rating 8 - Good. 312 out of 1381 reviews
Rating 6 - Okay. 162 out of 1381 reviews
Rating 4 - Poor. 91 out of 1381 reviews
Rating 2 - Terrible. 101 out of 1381 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gisel

Stayed 4 nights in Apr 2026

10/10 Excellent

Erika R

Stayed 7 nights in Feb 2026

10/10 Excellent

George, Beaumont

Stayed 2 nights in Feb 2026

8/10 Good

Sohail, Redwood City

Stayed 3 nights in Feb 2026

6/10 Okay

Natasha

Stayed 3 nights in Feb 2026

6/10 Okay

Jeremy Michael

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Replenish of washcloths and towels was lacking. In a 4 day stay, no washcloths received. Restaurants were really good. Arcade hours for those under 13 need to expand as several nights, it was empty but our 10 year old couldn’t go in.
Stayed 3 nights in Feb 2026

6/10 Okay

yolanda

Traveled with family
Everything was great except two things the AC in our room wasn’t work we couldn’t control it and it was a pain to keep calling so we called them to turn it off and we just left it off the the time we were there it was a pain to call constantly. And the food it’s not so great beside the wait time was to long and everything was reservations and the food was not good at all.
Stayed 3 nights in Feb 2026

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and the staff was great.
Stayed 7 nights in Feb 2026

10/10 Excellent

Jonson

Stayed 5 nights in Feb 2026

10/10 Excellent

Oscar

Stayed 2 nights in Jan 2026

8/10 Good

Monique

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is a very family oriented/child friendly resort, which is what we wanted. If you are looking for an adults only experience, this isn’t the place for you. Our toddler had a great time in the shallow pool, lazy river, and toddler friendly water slides. We got to relax and enjoy as well. We were very happy with the dinners. Good breakfast buffet. I think the resort should have a couple of additional poolside lunch options like pizza or wings. The Italian restaurant has excellent pizza at dinner that would be a great addition at lunch. All restaurants had excellent dessert options. The coffee shop had really good lattes and ice cream. Breakfast always had delicious pastries. Happy with the food overall, which is not always the case at all inclusive resorts. The furniture in the rooms had a bit of wear and tear which is surprising given the property is only 5 years old. These features make the rooms feel older than they are. Great staff. Rooms are a nice size. It is a bit strange to not have an elevator on the 3rd floor but thankfully we were able to move to a different floor that had an elevator. I traveled with my husband and toddler. I am also 30 weeks pregnant so an elevator was needed. We would likely return for a family trip.
Stayed 5 nights in Jan 2026

8/10 Good

Andrew Tyler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at a lot of all inclusive resorts in the Cancun area and this one ranks in the middle of the pack for us. The resort layout was nice and compact and well laid out which was nice to have everything within a short walk. The pools were really nice and each pool had it's own vibe for whatever floats your boat. The water slides were a fun feature that kept the kids entertained. The lazy river was overrated for my liking and the lack of tubes made it hard to enjoy. It was more like a rapid river and we could not trust our 6 and 8 year old in there by themselves. We did love the zipline and just wish it was open more hours. The arcade was a nice touch, just wish there were some more games. The food overall was mediocre which is about what you would expect from an all inclusive. However, we have stayed at Dreams and Secrets before where the food was amazing, so not sure why it is not consistent from location to location. The entertainment and service was top notch, everyone was nice and the evening events were fantastic. All in all a good value and good resort.
Stayed 4 nights in Dec 2025

8/10 Good

Lacey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean, staff was friendly. It was very hard to get a reservation to the restaurants, and the few we did get reservations to were subpar at best. Buffet was not the greatest. Also there are crocodiles that swim right by the resort. Water is NOT clear. Very murky.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are fantastic, they really go above and beyond so you have an amazing stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

shakyra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and staff was Amazing 10/10 and so worth it to upgrade the room
Stayed 2 nights in Jan 2026

8/10 Good

Kaarina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and really nice rooms and pool..great kids activities.
Stayed 7 nights in Jan 2026

10/10 Excellent

Florentina

Stayed 5 nights in Jan 2026

10/10 Excellent

Octavis

Stayed 3 nights in Jan 2026

10/10 Excellent

Sarinya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are amazing, so sweet and attentive! We had a wonderful stay at Dreams Natura. The resort is a perfect size, the pools are clean and good sizes. The food is great. Clean rooms , although there are part of the room that need more attention like the bathroom doors and shower doors are in need of repair. However they didnt affect our experience there at all. All the restaurants are decent, especially Portofino. Shout out the Alfredo who make the evening so fun and memorable. My favourite is CoCo cafe, the unlimited softserve and smoothies are so wonderful.
View from ocean view room with jacuzzi
Hitmisu restaurant
Oceana restaurant
Stayed 4 nights in Jan 2026

4/10 Poor

Rakshinda

Traveled with family and small children
Disliked: Property conditions & facilities
Hotel is old and dingy .. food is very good beach is .. not as much sea weed .
Stayed 4 nights in Jan 2026

6/10 Okay

Selina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pool was way over crowded, the “adult only” pool had way too much kids inside. None of the staff cared about the kids in the pool. There was no beach or pool chairs available. People would leave a towel on it to “keep the chair” but staff didn’t care. Room was 3/5, the bed and pillow sheets were stained even when we requested to changed it, it was just a less stained one. But overall besides that the room was pretty nice. Most was really nice and welcoming especially after a tip. The food was 3/5. Some restaurants like hitmisu, the Italian place and the buffet was really nice. Others like blue grill and oceana the food was horrible, slow, unfresh, and the staff just didn’t seem to care, maybe they’ll care after you tip, but they definitely doesn’t deserve any tip.
Stayed 5 nights in Jan 2026

10/10 Excellent

KENNETH ART CLOSA

Liked: Cleanliness, property conditions & facilities
Excellent. Great staff and good room service!
Stayed 3 nights in Jan 2026

10/10 Excellent

Marcos

Stayed 7 nights in Jan 2026

10/10 Excellent

Camron

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place was nice. The food was good and service was always A+. Came for a wedding and the set up was amazing. Amenities were great and the steak house was my favorite. The kids really enjoyed the slides,lazy river and zip line.
Stayed 4 nights in Jan 2026

6/10 Okay

Gabriel

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 1 night in Jan 2026

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