Hotel Pier Bacalar - All Inclusive

Beachfront hotel with spa services

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Spa
On private beach
Bar
Pet friendly
All inclusive
Room service

Explore the area

Km. 26 carretera Chetumal-Cancun, Avenida Costera lote 43-44, Bacalar, QROO, 77930

Place, Lake Bacalar
‪4 min drive‬
Place, Laguna Bacalar Ecological Park
‪10 min drive‬
Place, Fort of San Felipe
‪11 min drive‬
Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
‪48 min drive‬

Room options

Comfort Room, 2 Queen Beds, Balcony, Garden View

Very good

377 sq ft
Sleeps 4
2 Queen Beds

1 bedroom, premium bedding, free WiFi, bed sheets

Panoramic Room, 1 King Bed, Terrace, Partial Lake View

377 sq ft
1 bedroom
Partial lake view
Sleeps 2
1 King Bed

Panoramic Cabin, 1 King Bed, Lake View

269 sq ft
1 bedroom
Lake view
Sleeps 2
1 King Bed

About the neighborhood

Bacalar

Hotel Pier Bacalar - All Inclusive places you within a 10-minute walk of Lake Bacalar. This 3-star hotel has 9 guestrooms and offers a private beach, free in-room WiFi, and free self parking.

What's nearby

Lake Bacalar - 4 min drive - 1.2 miles
Laguna Bacalar Ecological Park - 10 min drive - 5.1 miles
Fort of San Felipe - 11 min drive - 5.5 miles
Municipal Spa of Bacalar - 12 min drive - 6.0 miles
Cenote Cocalitos - 15 min drive - 7.8 miles

Getting around

Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 49 min drive

Restaurants

‪asadero el establo - ‬6 min drive
‪Mistura - ‬8 min drive
‪Xoloitzcuintle Bacalar - ‬8 min drive
‪Marisqueria El Taco Loco - ‬5 min drive
‪Pueblo Pirata - ‬4 min drive

About this property

Hotel Pier Bacalar - All Inclusive

Beachfront hotel with spa services

Guests of Hotel Pier Bacalar - All Inclusive enjoy features like a private beach, free WiFi in public areas, and spa services. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 500 per person one-way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive hotel include express check-in, express check-out, and a terrace.

Guests can expect free WiFi and 22-inch flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer free toiletries. Change of towels is available on request.

Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

Similar properties

Pool
Parking included
Free WiFi
Restaurant

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free self parking on site

Food and drink

A bar/lounge
A coffee shop/cafe
A restaurant

Things to do

Free beach club

Family friendly

Laundry facilities
Mini-fridge

Conveniences

24-hour front desk
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Outdoors

Beach towels
Beach umbrellas
Dock
Garden
On a lake
On a private beach
Outdoor furniture
Picnic area
Terrace

Spa

Deep-tissue massages
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only

2 buildings
2 floors
Designated smoking areas (fines apply)
Traditional architecture

Room amenities

Bedroom

Premium bedding

Bathroom

Free toiletries
Private bathroom
Shower
Towels provided

Entertainment

22-inch flat-screen TV with satellite channels

Food and drink

Free bottled water
Limited room service
Mini-fridge

Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for free
Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: MXN 48.85 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: MXN 500 per person (one-way)
Airport shuttle fee per child: MXN 600 (one-way), (up to 18 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
There are no elevators.

Property is also known as

Hotel Wayak Bacalar All Inclusive

Hotel Wayak All Inclusive

Wayak Bacalar All Inclusive

Wayak All Inclusive

Hotel Pier Bacalar

Pier Bacalar Inclusive Bacalar

Hotel Pier Bacalar All Inclusive

Hotel Wayak Bacalar All Inclusive

Hotel Pier Bacalar - All Inclusive Hotel

Hotel Pier Bacalar - All Inclusive Bacalar

Hotel Pier Bacalar - All Inclusive Hotel Bacalar

Frequently asked questions

Are free cancellation options available at Hotel Pier Bacalar - All Inclusive?

Hotel Pier Bacalar - All Inclusive offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see near Hotel Pier Bacalar - All Inclusive?

This hotel is located in Bacalar within a short 10-minute walk of Lake Bacalar. You'll also find Laguna Bacalar Ecological Park and Fort of San Felipe within a short drive.

Will I be able to park at Hotel Pier Bacalar - All Inclusive?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel Pier Bacalar - All Inclusive?

Spa services at the hotel include deep-tissue massages.

Does Hotel Pier Bacalar - All Inclusive include a casino?

No, Hotel Pier Bacalar - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Pier Bacalar - All Inclusive?

No, there is no indoor pool at this hotel.

Is Hotel Pier Bacalar - All Inclusive a good place to stay for couples?

This lakeside hotel offers plenty of amenities for couples including a private beach, a bar, and a restaurant.

Does Hotel Pier Bacalar - All Inclusive have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Pier Bacalar - All Inclusive feature a restaurant that includes a breakfast menu?

No, Hotel Pier Bacalar - All Inclusive doesn't have a restaurant that serves breakfast.

Will Hotel Pier Bacalar - All Inclusive allow pets to stay free of charge?

Yes, pets stay free at Hotel Pier Bacalar - All Inclusive.

Does Hotel Pier Bacalar - All Inclusive have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Pier Bacalar - All Inclusive?

The closest major airport to Hotel Pier Bacalar - All Inclusive is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 27.7 mi away (49 minutes by car). Another top airport is Corozal (CZH), which is around 23.8 mi away.

Can I book a room with a balcony at Hotel Pier Bacalar - All Inclusive?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy lake or garden views.

Does Hotel Pier Bacalar - All Inclusive offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Pier Bacalar - All Inclusive.

Hotel Pier Bacalar - All Inclusive Reviews

7.4

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

4/10 Poor

Garilyn

Traveled with partner

Jan 21, 2022

Disliked: Staff & service, amenities, property conditions & facilities

The lake is beautiful, but the property is very rustic. They tried to over charge me by $100. The food and drink was very limited. Very scary road to get there.

Stayed 1 night in Jan 2022

6/10 Okay

Kwangmin

Traveled with family

Dec 26, 2021

Disliked: Property conditions & facilities

It is totally natual environment. Need to improve food and beverage service if you want to keep the all- inclusive service.

Stayed 2 nights in Dec 2021

6/10 Okay

RICARDO

Traveled with partner

Nov 22, 2021

Liked: Cleanliness, property conditions & facilities

El "todo incluido" no incluye transporte del aeropuerto al hotel, el cual es caro, les recomiendo no usar el del aeropuerto y googlear sitios de taxi cercanos. La variedad de comida es poca, si llegan anes del checkin (3pm) no les dan acceso al todo incluido hasta pasar la hora del checkin. El hotel está un poco alejado del pueblo y de todos los otros lugares de bacalar, el hotel es pequeño y cuenta con pocas habitaciones, la laguna que tiene es muy limpia y tranquila, en general me gustó

Stayed 2 nights in Nov 2021

8/10 Good

Verified traveler

Traveled with family

Nov 6, 2021

Liked: Cleanliness, staff & service, room comfort

Not bad.

Its a very small resort. The bar is limited without many options. The food is made fresh as you order but the portions are tiny. Everything shuts down at 9pm. The water in the bathroom has a funny smell. The road to drive to the resort is very dangerous and unpaved. There are also no signs to help you find the resort. Not the greatest value for the money spent.

Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveler

Aug 21, 2021

Liked: Cleanliness, staff & service

Disliked: Room comfort

The all inclusive is okay in the sense that the rooms were clean and the food was available, however the value for money is not quite there as the place looks not well kept and even the pier which they have in their name has seen better days.

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family

Jun 24, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is great for a relaxed getaway. The food is great and the view is amazing.

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family

Jun 24, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Small hotel but perfect! It’s quiet, I’m the lagoon, staff is very friendly, in the middle if the jungle, and the food is delicious!!

Stayed 2 nights in Jun 2021

10/10 Excellent

Cynthia

Traveled with group

Jun 24, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely come back!!

Amazing place! Good fresh food and friendly service. It’s quiet & private. Direct access to lagoon. Free use of kayaks. If you book a tour, they pick you up from pier. Love how quiet, safe and secluded the hotel is.

Stayed 5 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with family and small children

Jun 16, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was well-kept and right on the lagoon. The rooms were clean and roomy. The food was very good and had a variety of options. Some of the complaints we had were the following: The location of this hotel is right outside the town. At the moment, the lagoon at this location does not have the blue colors. It has a green tint. It is still beautiful but you will have to book a tour to see the blue colors of the lagoon. If you are staying in town, you will have access to bluer waters as well. The food, although delicious, took a long time to prepare. We sometimes had to wait 30 minutes to get it. We usually ordered and went to play in the lagoon as we waited. The hotel has a nice pier over the lagoon with hammocks and stairs. It was a very nice area for our kids to play in. We were also able to use the kayaks for free. One last thing, the road leading into the hotel is not in the best condition. However, we were able to get in and out with our car.

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family

Mar 28, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The adventure to ride in off road with small car Is fun not to difficult but be aware from highway to property it’s bumpy and a little scary but safe

Stayed 1 night in Mar 2021

6/10 Okay

Cristina

Mar 12, 2021

Liked: Staff & service, property conditions & facilities, room comfort

No colors

It was a little hard to find the entrance to the hotel from the road si ves it doesn’t have the name marked. The entrance shows another complex name. The Bacalar lake has lost the beautiful colors due to many hurricanes that have hit the coast and the main attraction is now gone. The hotel is nice but it need lots of work to make it superior. All the personnel are very helpful and friendly. The restaurant menu is limited.

Beautiful pier but don’t go inside the water, you will be disappointed when your feet touch the slimy bottom

Stayed 2 nights in Mar 2021

10/10 Excellent

Karina, Mexico City

Traveled with family

Feb 2, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The All-Inclusive plan is really good, but the best of this hotel is its staff. All great people who made our stay pleasant and unforgettable.

Stayed 2 nights in Jan 2021

8/10 Good

Jose

Traveled with family

Dec 21, 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2020

6/10 Okay

Carmen

Dec 20, 2020

Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Dec 3, 2020

Stayed 5 nights in Nov 2020

4/10 Poor

Verified traveler

Dec 1, 2020

Stayed 5 nights in Nov 2020

8/10 Good

Abel, Tijuana

Traveled with partner

Nov 24, 2020

Liked: Cleanliness, staff & service, amenities

Este hotel no tiene una señalización clara para poder llegar facil. Las instalaciones están un poco descuidadas y huelen a humedad. Su acceso a la Laguna es espectacular, los alimentos excelentes la calidad y el servicio. Si quieres ir a descansar este es el lugar ideal

Stayed 1 night in Nov 2020

10/10 Excellent

Briana, Salinas, CA

Traveled with family

Nov 4, 2020

Liked: Staff & service

Our room had a weird smell. Everything was cleaned daily and customer service was great with their attentive staff. Limited alcohol selection.

Stayed 3 nights in Oct 2020

6/10 Okay

Verified traveler

Traveled with pets

Oct 11, 2020

Liked: Cleanliness, staff & service

Disliked: Amenities

It’s ok.............................................

Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Mar 7, 2020

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Stayed 2 nights in Feb 2020

8/10 Good

Jose A

Mar 7, 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2020

10/10 Excellent

Romain, London

Traveled with family and small children

Feb 8, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the pleasure of almost being the only occupant of the hotel. That being said few items were not available on the menu to order (I didn't get my guacamole :(). Staff was always trying to find a solution to accommodate us. Very beautiful place.

Stayed 3 nights in Feb 2020