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Mia Bacalar Luxury Resort & Spa

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Photo gallery for Mia Bacalar Luxury Resort & Spa

Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
A modern building with a curved roof, a swimming pool, and outdoor seating.
A room with a round table, two chairs, a sofa, and a view of palm trees and the sea.
A thatched-roof structure with a stone staircase leading up to it, surrounded by tropical vegetation.
Deluxe Room | Private spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Federal Bacalar-Xtomoc, Lot 59 Fracción 6, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪1 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪6 min drive‬
  • Place, Cenote Cocalitos
    ‪10 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Luxe Saasil Room

A wooden deck with a bench, a thatched roof structure, and a view of palm trees.

Luxe Saasil Room

9.8 out of 10
Exceptional
(6 reviews)
  • Lagoon view
  • 605 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Jeex Suite

Grand Jeex Suite | Premium bedding, down comforters, minibar, in-room safe

Grand Jeex Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Ixchel

A modern hotel room with a large bed, a wooden side table, a ceiling fan, and a sliding glass door leading to a balcony.

Ixchel

  • Partial lake view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

A modern bedroom with a bed, a sofa, a wooden coffee table, and a ceiling fan.

Deluxe Room

  • Lagoon view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Bacalar

Mia Bacalar Luxury Resort & Spa places you next to Lake Bacalar and within a few miles (5 km) of other popular attractions like Laguna Bacalar Ecological Park. This 23-room, 4.5-star resort has a marina, a full-service spa, and free breakfast.
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What's nearby

  • Lake Bacalar - 1 min walk - 0.1 miles
  • Laguna Bacalar Ecological Park - 6 min drive - 3.3 miles
  • Fort of San Felipe - 7 min drive - 3.8 miles
  • Cenote Azul - 10 min drive - 6.2 miles
  • Cenote Cocalitos - 10 min drive - 6.0 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 42 min drive

Restaurants

  • ‪asadero el establo - ‬3 min drive
  • ‪Pueblo Pirata - ‬11 min walk
  • ‪Tizmiche - ‬11 min walk
  • ‪Xoloitzcuintle Bacalar - ‬5 min drive
  • ‪Las Miches De La 1 - ‬5 min drive

About this property

Mia Bacalar Luxury Resort & Spa

Guests of Mia Bacalar Luxury Resort & Spa have access to a marina, a full-service spa, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for MXN 1100 per vehicle one-way. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury resort include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include minibars, espresso makers, and safes. Change of towels is available on request.
Recreational amenities at the resort include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

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  • On private beach
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  • Spa
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9.4 out of 10, Exceptional, 346 reviews
$211 nightly
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Total with taxes and fees
Hotel Carolina Bacalar

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • HUNAB KU

Things to do

  • Bicycle storage
  • Boat tours
  • Full-service spa
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorized watercraft
  • Sauna
  • Water sports equipment
  • Yoga classes

Family friendly

  • Dining table
  • Outdoor pool
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Chef service
  • Dining table
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1500 per pet, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 52.79 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 1100 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: MXN 1100
  • Pet fee: MXN 1500 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 5:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Mia Bacalar Luxury Resort
Mia Bacalar Luxury
Mia Bacalar Luxury Resort Spa
Mia Bacalar & Spa Bacalar
Mia Bacalar Luxury Resort & Spa Resort
Mia Bacalar Luxury Resort & Spa Bacalar
Mia Bacalar Luxury Resort & Spa Resort Bacalar

Frequently asked questions

Is free cancellation available at Mia Bacalar Luxury Resort & Spa?

Mia Bacalar Luxury Resort & Spa provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Mia Bacalar Luxury Resort & Spa?

As of Jul 13, 2026, prices found for a 1-night stay for 2 adults at Mia Bacalar Luxury Resort & Spa on Jul 28, 2026 start from $435, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Mia Bacalar Luxury Resort & Spa?

This resort is located in Bacalar, just steps from Lake Bacalar. You'll also find Laguna Bacalar Ecological Park and Fort of San Felipe within a short drive.

Will I be able to park at Mia Bacalar Luxury Resort & Spa?

Yes, uncovered self parking is offered for free at the resort. Bicycle parking is also available for guests.

Is there a spa at Mia Bacalar Luxury Resort & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, reflexology, and hydrotherapy.

Does Mia Bacalar Luxury Resort & Spa have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a chef service, and a restaurant at this resort.

Does Mia Bacalar Luxury Resort & Spa include a casino at the property?

No, Mia Bacalar Luxury Resort & Spa doesn't have a casino.

Will I find an indoor pool at Mia Bacalar Luxury Resort & Spa?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 5:00 PM.

What amenities will couples enjoy at Mia Bacalar Luxury Resort & Spa?

This lakeside resort offers many amenities for couples, including a chef service as well as a restaurant and an outdoor pool.

Are there hot tubs at Mia Bacalar Luxury Resort & Spa?

No, but this resort does have a sauna.

Does Mia Bacalar Luxury Resort & Spa have a restaurant that serves breakfast?

Yes, Mia Bacalar Luxury Resort & Spa serves free continental breakfast at HUNAB KU each morning.

Will Mia Bacalar Luxury Resort & Spa allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mia Bacalar Luxury Resort & Spa for a fee of MXN 1500 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Mia Bacalar Luxury Resort & Spa?

No, there aren't connecting guestrooms at this resort.

Where is the closest airport to Mia Bacalar Luxury Resort & Spa?

The closest major airport to Mia Bacalar Luxury Resort & Spa is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 26.5 mi away (42 minutes by car). Another top airport is Corozal (CZH), which is around 23.3 mi away.

Can I book a room with a balcony at Mia Bacalar Luxury Resort & Spa?

Yes, some guestrooms at this resort offer either a furnished balcony and a deck/patio where guests can enjoy lagoon and garden views.

Mia Bacalar Luxury Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 172 out of 295 reviews
Rating 8 - Good. 62 out of 295 reviews
Rating 6 - Okay. 28 out of 295 reviews
Rating 4 - Poor. 21 out of 295 reviews
Rating 2 - Terrible. 12 out of 295 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
The facilities were amazing and everyone’s service was spectacular! Shout out to the staff as they really took care of us throughout the stay
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

ESTEFANY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is really nice ajd the staff were super
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

ISELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos our waiter was very nice! Everyone also lady was our greeter when we arrived super sweet lady, Alondra . Loved it also did the Yemazcal there as well. Very quiet place and relaxed
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just absolutely beautiful property and wonderful staff. Relaxing vacation in a gorgeous area
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Juan Diaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, very calm place and friendly staff. The rooms are roomy and comfortable. Great place to stay, would stay again if I come back to Bacalar!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
Very peaceful and unique
Stayed 1 night in Sep 2025
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service
Ok place. Just arrived jets see
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
PERFECT PROPERTY
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about Mia. The rooms and staff were absolutely amazing and friendly. The property was well kept and clean. I will definitely stay at Mia again.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at MIA Bacalar, and it won’t be our last—our family is already planning a return visit for the Christmas holidays. The staff is incredibly friendly and welcoming, consistently going above and beyond to ensure we have a great experience. If there’s one area for improvement, it would be the breakfast, which could be more varied and satisfying.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute eco-friendly resort. Food at the rest was great. Friendly staff. Overall nice experience.
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje a Bacalar con Familia

The stay was good. The room is very comfortable, but the food service is expensive and not so good.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Auden

Liked: Cleanliness, staff & service, property conditions & facilities
Very peaceful and quite
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent
Verified

8/10 Good

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 nights in Bacalar

Service and rooms were great! The problem was the restaurant….2 of 3 days okay for breakfast, last day everything was salty; awful for dinner, made 2 tries and regretted it. Angelica gave us a massage to my wife and I….very relaxing. Also great attention from Paco (lifeguard), he provided kayaks and paddle boards to use at the lake.
Stayed 1 night in Dec 2024
Verified

8/10 Good

SOLANGE

Liked: Cleanliness, staff & service, amenities
Mia Hotels was a very good resort not the high end luxury property as they called themself but if I have a thing to return will be because the food!! The only one restaurant serves breakfast, lunch and dinner and the food is absolutely delicious, very well presented and with elegance and variety. Rooms are good very comfortable and with some luxury details, the property in general definitely needs some attention, we did not use the pool but was not welcoming to swim there, the hotel was pretty empty, the area of the lagoon to swim is nice and pretty, but make sure you have repellent as there are lot of mosquitoes but A LOT! In general we spend a nice time there.
Stayed 3 nights in Jul 2024
Verified

4/10 Poor

Nio

Disliked: Cleanliness, staff & service, property conditions & facilities
i dont like the hotel
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

BERNADETTE

Disliked: Amenities, property conditions & facilities
The property is nice, but many improvements need to been done for the price they charge to stay, expensive. Our room was very nice and clean, but AC gave a unpleasant smell, they offer aroma therapy fragrance but that lasted a little. Restaurant had great food, and servers are extremely nice, but very unorganized. I will not return.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Raul

Liked: Cleanliness
Suites are nice and spacious Staff you can find different treatment, at the lobby Tania is very nice. Food at the restaurant is ok 3 out of 5, service can be better took longer than it should to get a drink or even for them to take the order, not lack of staff there was only two tables with 2 guests each and maybe 5 staff members, not the usual good service you expect in Mexico. Get your tours at the town, 1/2 price Wave runners not working Anyways, a great place to relax, we ended up dining in town where you have great options The hotel is 10 mins from town, you may find another option closer or in town for similar or better price
Stayed 4 nights in Nov 2023
Verified

2/10 Terrible

Menachem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

My Sun fell in a broken hole in the terrace
Stayed 1 night in Oct 2022
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We didn’t like that the rooms are upstairs on a spiral staircase that is very narrow and slippery. We didn’t like the one the rooms had a key light in the bathroom not working and never replaced. We didn’t like that one of the rooms had issue accessing and had to go to the lobby several times to complain and we like that they offered free breakfast for one night as compensation ; we liked the spa facilities and the staff there. We also like tombs quality of the food at the restaurant.
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

Matt

Liked: Cleanliness
Disliked: Staff & service, room comfort

So disappointing and poor service

Given that this hotel is billed as 5 stars I didn’t receive 5 star service here. Most disappointing was the lack of accountability when things were wrong - we stayed for 6 nights and booked a room with a jacuzzi in. On three separate occasions we mentioned that this was not working and could not be used - at no point was another room offered, or a refund for any portion of the stay (other rooms without a jacuzzi had been available at a lesser price). I was just told to leave a review on Trip Advisor. Food at the restaurant was not particularly good. Overall I think that other 5 star hotels in the Bacalar region provide a much more pleasant experience.
Stayed 6 nights in Feb 2023
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bacalar's best!

Tourism in Bacalar has been blowing up recently, and a lot of new hotels are springing up each year. But Mia Bacalar is head and shoulders above the rest. Yes, it's on the pricier side for the area, but, there are so many wonderful amenities you get for your money. In my estimation, it's worth it. The property consists of luxury "cabins" that are spread out along the lagoon. This means you get your own private space. Each one has so many nice little finishes, including large comfortable beds, hot tubs, and rainfall showers. The views of Laguna Bacalar are spectacular, especially the sunrises. You can climb right into the water from the property, and, there are kayaks and paddleboards available to use as well. The on-site restaurant was another highlight. They have a surprisingly expansive menu, consisting of breakfast, lunch, and dinner, as well as a variety of drinks. Highlights included the chilaquiles, a variety of fresh seafood tacos, and the shortribs. The hotel's chef is fantastic, and the food is all representative of local ingredients and flavors. As far as location, the hotel is about a five minute drive from central Bacalar. You can take your own car (on-site parking is ample and secure) or request a shuttle ride from the hotel. All in all, we had a wonderful stay and would highly recommend Mia Bacalar to anyone visiting the area!
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

marco elihu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El AC no servía muy bien, todo el tiempo era frío, fuera de eso estuvo muy bien
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carlos Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo funcionó de maravilla. El personal de hotel fue muy atento y servicial en todo momento. Daniel nuestro mesero muy amable. Las chicas del Spa muy profesionales. Y el temazcal fue estupendo. Nos hicieron pasar un hermoso aniversario de bodas.
Stayed 3 nights in Mar 2026