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El Búho Lagoon Bacalar

3.0 star property
Beachfront hotel with a coffee shop and a restaurant

Choose dates to view prices

Photo gallery for El Búho Lagoon Bacalar

View from property
Sundeck
Terrace/patio
Basic Cabin | Minibar, individually decorated, individually furnished, free WiFi
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • On private beach
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
63 Costera, Bacalar, QROO, 77933
  • Place, Lake Bacalar
    ‪5 min drive‬
  • Place, Cenote Azul
    ‪6 min drive‬
  • Place, Municipal Spa of Bacalar
    ‪6 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪62 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Lake view

Superior Double Room

  • 215 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Minibar, individually decorated, individually furnished, free WiFi

Superior Quadruple Room

  • 323 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | Minibar, individually decorated, individually furnished, free WiFi

Superior Triple Room

  • 377 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Terrace/patio

Family Room

  • 377 sq ft
  • Lagoon view
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Standard Cabin

Standard Cabin | Minibar, individually decorated, individually furnished, free WiFi

Standard Cabin

  • 258 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Cabin

Basic Cabin | Minibar, individually decorated, individually furnished, free WiFi

Basic Cabin

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Cabin

Basic Cabin | Minibar, individually decorated, individually furnished, free WiFi

Basic Cabin

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Bacalar

El Búho Lagoon Bacalar places you within a leisurely stroll of Cenote Negro and Cenote Esmeralda. This 4-room, 3-star hotel welcomes guests with a restaurant, a private beach, and free in-room WiFi.

What's nearby

  • Lake Bacalar - 5 min drive - 1.1 miles
  • Cenote Azul - 6 min drive - 1.4 miles
  • Municipal Spa of Bacalar - 6 min drive - 1.4 miles
  • Fort of San Felipe - 7 min drive - 1.6 miles
  • Zócalo - 7 min drive - 2.0 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • ‪La Bendición Dios - ‬3 min drive
  • ‪Enamora - ‬4 min drive
  • ‪Albahaca - ‬14 min walk
  • ‪Mr. Taco - ‬4 min drive
  • ‪Bacalar Beach Club - ‬4 min walk

About this property

El Búho Lagoon Bacalar

Beachfront hotel with a coffee shop and a restaurant
At El Búho Lagoon Bacalar, guests access to a private beach, coffee in a common area, and a gift shop. Front-desk staff can assist with tours/tickets and dry cleaning/laundry.
Guests can stay connected with free WiFi. Private yards, minibars, and espresso makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of MXN 1,000; reservation required
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Children's games
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On a private beach
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

  • A damage deposit of MXN 1000 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Hosted evening meal: MXN 1000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

El Búho Lagoon Bacalar Hotel
El Búho Lagoon Bacalar Bacalar
El Búho Lagoon Bacalar Hotel Bacalar

Frequently asked questions

What can I see around El Búho Lagoon Bacalar?

This hotel is located in Bacalar, a short 19-minute walk from Municipal Spa of Bacalar and also 11 minutes on foot from Cenote Negro. You'll also find Lake Bacalar and Laguna Bacalar Ecological Park within a short drive.

Is parking available on site at El Búho Lagoon Bacalar?

Yes, though parking is available on request.

Does El Búho Lagoon Bacalar include a casino?

No, El Búho Lagoon Bacalar doesn't have a casino.

Will I find an indoor pool at El Búho Lagoon Bacalar?

No, there is no indoor pool at this hotel.

Is El Búho Lagoon Bacalar a good place to stay for couples?

This waterfront hotel offers plenty of amenities for couples including a private beach, a bar, and a restaurant.

Are there hot tubs at El Búho Lagoon Bacalar?

No, there isn't a spa tub at this hotel.

Does El Búho Lagoon Bacalar have a restaurant that serves breakfast?

No, El Búho Lagoon Bacalar doesn't have a restaurant that serves breakfast.

Will El Búho Lagoon Bacalar allow pets to stay free of charge?

No, pets and service animals aren't allowed at El Búho Lagoon Bacalar.

Does El Búho Lagoon Bacalar have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to El Búho Lagoon Bacalar?

The closest major airport to El Búho Lagoon Bacalar is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 23.2 mi away (35 minutes by car). Another top airport is Corozal (CZH), which is around 19.3 mi away.

Can I book a room with a balcony at El Búho Lagoon Bacalar?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy lagoon or garden views.

El Búho Lagoon Bacalar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Michele, Victoria

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The property was in a good location, looked good, had somewhat decent amenities, but the restaurant hours were horrible (12-6). Coffee maker didn’t work & they did not offer to replace it. We had to go to the hotel next door to eat breakfast & dinner if we were out during the day. There were so many ants in our room & they seemed to be coming in through a couple of small hoes in the wall, it was creepy. There was no staff @ night, so when ppl partied we couldn’t call anyone & I know I’m in a Spanish speaking country, but seemed only one staff member spoke some English & even with translate it was difficult to communicate. Just ask they are transparent about what they offer & any restrictions around that
Stayed 3 nights in Aug 2025

8/10 Good

Andreas

Traveled with family

Good size bedroom

The room was very spacious for our family. A bit dated but in good condition. No cleaning of the room daily. Great reception people. They are so nice and I forgot my dairy and they sent it to me immediately the day after. This was a great PLUS.
Stayed 2 nights in Apr 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Mar 2025

10/10 Excellent

Lynette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and drinks. Fantastis view across from Bird sanctuary. Only warning is they were very firm beds, quite too firm for us but some people prefer it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is great. The small Cabin was unique. The property felt safe and parking in the street was easy. There is air conditioning and light in the cabin but no electrical outlets to charge your phones, iron your clothes, etc. Water in the shower was chilly but then it comes out fresh after a while (only cold water in shower valve). The weather is in the mid-80's, so it is easy to get use to. During check out no one was available until an hour in a half later. They were holding our drivers license and we didn't want to leave it behind. Luckily we refuse to leave our passport as originally requested. Could of been a bad situation if we missed our flight.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jesus

Stayed 2 nights in Dec 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

Sanjay

Traveled with family
Liked: Cleanliness, property conditions & facilities
Highly recommend. Yvonne was amazing host!

6/10 Okay

Isaac

Frente al lago
Stayed 4 nights in Jul 2025

2/10 Terrible

Eva

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia muy decepcionante. Elegí este lugar para celebrar mi cumpleaños y terminé pasando días muy desagradables. La habitación en la que me hospedé tenía un olor constante y horrible a drenaje. La estancia incluía una hora de kayak, pero durante toda la visita estuvieron encadenados y nunca pudimos usarlos. Además, mi compañera sufrió un esguince en el pie y, a pesar de que el hotel estaba vacío y había habitaciones disponibles en planta baja, nunca nos ofrecieron un cambio. Para rematar, el último día quisimos disfrutar un rato más de la laguna antes de irnos, y nos negaron el acceso. Muy mala atención, cero disposición para ayudar al huésped. Definitivamente no lo recomiendo.
Stayed 2 nights in Sep 2025

6/10 Okay

manuel

Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
He pasado los días más impresionantes en cuanto a tranquilidad Paz relajación de la mano también de una excelente ención por parte de todo el personal lo recomiendo 100% La comida es riquísima espero de verdad poder volver muy pronto
Stayed 2 nights in May 2025

6/10 Okay

Horacio

Stayed 3 nights in Apr 2025

4/10 Poor

Nuria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es hermosa y el personal es muy amable. Nos hospedamos por dos noches, pero el día después de nuestra llegada no realizaron la limpieza de la habitación. El personal del hotel solo está disponible de 9:00 a 19:00; después de ese horario, no hay nadie del staff en la propiedad. Afortunadamente, como contratamos un tour, teníamos el número de teléfono de uno de los empleados. La primera noche se fue la luz, pero pudimos notificarlo y lo resolvieron rápidamente. Sin embargo, a la mañana siguiente, a las 7:00 a.m., un “bip bip” constante del aire acondicionado nos despertó. No había nadie que pudiera ayudarnos, por lo que el ruido continuó por aproximadamente una hora, afectando nuestro descanso. El hospedaje incluye 2 toallas grandes, no hay toalla para manos. El asiento del inodoro es más pequeño que la taza del baño, lo que hace que sea muy incómodo al sentarte (te pellizca).
Stayed 2 nights in Mar 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Nadine

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Bien placé dommage pas possibilité de déjeuner ni de repas menage a revoir personnel très sympathique
Stayed 1 night in Nov 2024

10/10 Excellent

Gaby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular. Amamos más a bacalar en esta estancia. Muy recomendada