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Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive

Front of property
Property video
Couples treatment rooms, sauna, steam room, body treatments
Minibar, in-room safe, desk, laptop workspace
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive
  • Pet friendly
  • Parking included

Explore the area

View in a map
Calle 12 Mza. 41 Lote 2-04, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Place, Petempich Bay
    ‪1 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Place, Puerto Morelos Town Square
    ‪19 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Xhale Club Junior Suite Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Ocean Front Double

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Junior Suite Swimout Tropical View King

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Swimout Tropical View King

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale Club Master Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Xhale Club Master Suite Ocean Front King

  • Ocean view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale Club Junior Suite Swimout Tropical View Double

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Swimout Tropical View Double

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Allure Junior Suite Partial Ocean King

Minibar, in-room safe, desk, laptop workspace

Allure Junior Suite Partial Ocean King

7.8 out of 10
Good
(6 reviews)
  • Partial ocean view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Allure Junior Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Allure Junior Suite Ocean View King

8.6 out of 10
Excellent
(19 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Allure Junior Suite Ocean View Double

Minibar, in-room safe, desk, laptop workspace

Allure Junior Suite Ocean View Double

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Junior Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Ocean View King

8.8 out of 10
Excellent
(12 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale Club Junior Suite Ocean View Double

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Ocean View Double

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Junior Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Ocean Front King

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Ocean View King

8.6 out of 10
Excellent
(23 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Ocean View Double

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Ocean View Double

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Tropical View King

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Tropical View King

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Tropical View Double

Xcelerate Junior Suite Tropical View Double | Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Tropical View Double

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Swimout Tropical View King

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Swimout Tropical View King

9.6 out of 10
Exceptional
(21 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Swimout Tropical View Double

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Swimout Tropical View Double

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Ocean Front King

7.6 out of 10
Good
(5 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Ocean Front Double

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Swim Out Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Swim Out Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Swim Out Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Swim Out Ocean Front Double

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Junior Suite Ocean Front Whirlpool King

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Ocean Front Whirlpool King

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale Club Junior Suite Ocean Front Whirlpool Double

Xhale Club Junior Suite Ocean Front Whirlpool Double | Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Ocean Front Whirlpool Double

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Junior Suite Swim Out Ocean Front King

Xhale Club Junior Suite Swim Out Ocean Front King | Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Swim Out Ocean Front King

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale Club Junior Suite Swim Out Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Swim Out Ocean Front Double

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Master Suite Swim Out Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Xhale Club Master Suite Swim Out Ocean Front King

  • Sea view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Morelos

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive is adjacent to popular attractions such as Petempich Bay and Arrecife de Puerto Morelos National Park. This 362-room, 4.5-star property has 2 outdoor pools along with a winery and a full-service spa.

What's nearby

  • Petempich Bay - 1 min walk - 0.1 miles
  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 miles
  • Puerto Morelos Beach - 14 min drive - 4.0 miles
  • Ojo de Agua Beach - 18 min drive - 5.7 miles
  • Puerto Morelos Town Square - 19 min drive - 6.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Le Chique - ‬7 min drive
  • ‪Preferred Club Bar - ‬1 min walk
  • ‪Miyako - ‬19 min drive
  • ‪Frank & Lola's Italian Trattoria - ‬8 min walk
  • ‪Lobby Bar - ‬7 min drive

About this property

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive features a winery, a full-service spa, and 2 outdoor pools. You can take advantage of free valet parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only property include a nightclub, a 24-hour gym, and 2 hot tubs.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and safes are also available. Housekeeping is available on request.
2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Breathless Spa by Pevonia has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Coquette (Formal)
  • Picante (Formal)
  • Silk City (Formal)
  • Spoon (Casual)
  • Spumante (Formal)

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Library
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Snorkeling
  • Winery

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (8,933 square feet of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 7 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Breathless Riviera Cancun Resort All Inclusive Puerto Morelos
Breathless Riviera Cancun Resort All Inclusive
Breathless Riviera Cancun All Inclusive Puerto Morelos
Breathless Riviera Cancun Resort Adults Puerto Morelos
Breathless Riviera Cancun Adults Puerto Morelos
Breathless Riviera Cancun Resort Spa All Inc. Adults Only
Breathless Riviera Cancun Resort Adults
Hotel Breathless Riviera Cancun Resort & Spa, Adults Only
Breathless Riviera Cancun Adults
Breathless Riviera Cancun Resort Spa All Inclusive
Breathless Riviera Cancun Inc

Frequently asked questions

Is a free cancellation option available at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

As of Feb 27, 2026, prices found for a 1-night stay for 2 adults at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive on Mar 15, 2026 start from 394.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

This property is located in Puerto Morelos and just steps from Petempich Bay and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Puerto Morelos Beach are both also nearby.

Is there parking available at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is a spa located at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

Breathless Spa by Pevonia is the property's spa and services include hot stone massages, Swedish massages, reflexology, and couples treatments.

Does Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive have a casino on the premises?

No, Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs.

Is Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive a good place to stay for couples?

This adults-only all-inclusive property offers many amenities for couples such as a beach bar and 2 outdoor pools with some guestrooms featuring private pools.

Are there hot tubs at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

Yes, guests can enjoy 2 spa tubs at this all-inclusive property.

Does Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive has 9 restaurants, and serves breakfast for a surcharge.

Does Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive for a fee of USD 65 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

The closest major airport to Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive is Cancun Intl. Airport (CUN), which is 12.7 mi away (23 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 27.4 mi away.

Can I book a room with a balcony at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a furnished balcony or a furnished patio where guests can enjoy ocean or garden views.

Does Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive have a wedding venue on site?

There are wedding services available at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive if that's in your vacation plans.

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 813 out of 1415 reviews
Rating 8 - Good. 275 out of 1415 reviews
Rating 6 - Okay. 170 out of 1415 reviews
Rating 4 - Poor. 77 out of 1415 reviews
Rating 2 - Terrible. 80 out of 1415 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Shantee

Stayed 3 nights in Jan 2026

10/10 Excellent

Tamasia

Stayed 3 nights in Oct 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

cesar

Room was spotless. Fridge was always restocked and staff were kind and helpful. T
Stayed 4 nights in Nov 2025

6/10 Okay

Arriale

Traveled with partner
Food is horrible, not many places to eat. Not worth the amount we paid for. Will not be back
Stayed 4 nights in Nov 2025

6/10 Okay

Katara

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Its very beautiful. Every staff member was friendly and helpful It was always clean.The guests had such a variety old and young, every race and different countries. Room was very clean and stocked well. Motion lights were diff n that was very unique. a lot of food options that werent too far apart. entertainment was decent. would grade the activities and entertainment a B-. room wasn't ready until a hour after check in. Im handicap and they put us in one of the furthest buildings. Everything was way too far so the majority of the time I was exhausted feet swollen. The food unfortunately was maybe a C. bc sometimes the meat was tasty but the sides weren't Room service is a F. They ask about allergies. I tell them ketchup. Each time they bring it. I say no tomatoes. Each time its on there. The food was never warm at minimum. Always freezing cold. The desserts were so hard I tried to cut it and woke my husband with the noise Each restaurant I ordered dessert and never got it. The last day I asked for my dessert first and of course it wasn't edible sadly. Mens dress code made no sense! The restaurant over the pool was so informal bw the people in the pool and the bar next door but we had to walk all the way back to the room for him to change clothes. I cant imagine in the summer months how uncomfortable it is for men to be fully clothed in that heat. My husband advised someone was working on the elevator. We were on the 4th floor. In the back of the building in the back o
Stayed 3 nights in Nov 2025

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, enjoyed activities here. Staffed was very kind and great place to stay.
Stayed 2 nights in Nov 2025

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach front was unobstructed, but it’s not a property to go to if you want to swim in the ocean or wade in the water.
Stayed 4 nights in Nov 2025

8/10 Good

Gamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good stay. Beach service is good, but water is not the best, rocks and seaweed aren't avoidable. But I still was able to enjoy it. Pools serm to be nice. I just don't use pools, so forsomeone who only cares about the beach, this hotel not the best. Entertainment is good at this hotel, it is lively. Checkin took some time and should have been quicker, dining is ok, but not too many options and good restaurant either can't be reserved or way too busy to becserved. I waited for iver an hour for dinner and just left after that long wait, very bad service at the Strip restaurant. Only for small area desiganted for smokers, and most of the time is very crowded, it should be more areas made for people who want to smoke a cig. or a cigar. Overall this is an Ok, 4 atar hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Zane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and always helpful, room was always spotless, food was always prepared well and cooked to our liking. Only complaint would be one of the shower heads in our room did not get as hot as the other 2
Stayed 7 nights in Oct 2025

8/10 Good

Nicole

Stayed 4 nights in Nov 2025

6/10 Okay

Nafesa, Philadelphia

Liked: Cleanliness
Room was okay. Controls for the fan did not work and AC controls really did not work during the day but turned on at night. Toilet button was also very hard to flush. I scraped my knuckles trying to flush the toilet every time.
Stayed 4 nights in Nov 2025

10/10 Excellent

Shavona

Stayed 3 nights in Nov 2025

10/10 Excellent

Tyshawn Trenee

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was everything I dreamed of and the staff was so nice and welcoming I can’t wait to come back
Stayed 5 nights in Nov 2025

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good experience
Stayed 3 nights in Nov 2025

6/10 Okay

Geoffrey

Traveled with group
Liked: Cleanliness, property conditions & facilities
The room was fine. Butler non existent and never delivered on stuff.
Stayed 5 nights in Nov 2025

10/10 Excellent

Jermaine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms where spotless, the food was amazing and the staff was very friendly.
Stayed 5 nights in Nov 2025

10/10 Excellent

Andrea, Temple Hills

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room. Good food. Xhale staff were very helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 4 nights in Nov 2025

10/10 Excellent

Natalia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, food was very good and service as amazing. America was amazing!! She helped us through our stay so much and was there for whenever we needed her. Robert and Roger were amazing as well and helped us through our stay during our lounge days.
Stayed 5 nights in Nov 2025

10/10 Excellent

Dawn Simone

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Always have a great time there. Janneth is very helpful as well.
Stayed 3 nights in Nov 2025

8/10 Good

Latashia

Stayed 2 nights in Nov 2025

8/10 Good

Araceli, Woodstock

Stayed 5 nights in Nov 2025

4/10 Poor

Shelton

Traveled with partner, Traveled with family
Disliked: Amenities
The room was nice, but the bed was uncomfortable, hard mattress. My main issue was the restaurants within the resorts were not communicating with each other, I would call to make reservations for dinner the staff would say no need for reservations, once we arrive there the staff says you need reservations and that was multiple restaurants on site with the same issue, no communication amongst staff so frustrating. The wait time for restaurants was 1-2 hours. We ended up ordering room service, the food was always cold. The buffet was a hit or miss. Customer service was good, very nice.
Stayed 4 nights in Nov 2025

10/10 Excellent

Daoleuang

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
super spacious room, friendly staff
Stayed 3 nights in Nov 2025

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