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Recent guest reviews

My wife and daughter and I spent 4 days at the resort and enjoyed the entire experience. The food was a great value, quality and variety as were the drinks and service. The beach and pool are great amenities. We will definately return in the near future.

We had a fantastic weekend , we celebrate my husbands birthday and the staff was super friendly and attentive. The food, the location, the cleaning was amazing, we will come back.

Very allergy friendly!

Great property and staff was fantastic.

Beautiful low key beach resort perfect for those who like to sunbathe and swim most of the day

We had an excellent experience from start to finish. We would definitely come back.

Loved this resort and the people! Very friendly and the food was good. Drinks were tasty! We will be back!

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My fiancé and I had an amazing week long vacation at this resort. Our room was clean and the bed was comfortable. The food on the resort was amazing and delicious. The property is beautiful and very clean. The ocean was filled with seaweed but that’s not anything the resort can fix or change. The pool area made up for the lack of us swimming in the ocean. The pool size was phenomenal. We loved all the activities through the day and at night so we didn’t get bored. My fiancé loved the beach and pool volleyball. The excursions were really easy to book as well. I really have only 1 complaint, and that is during the day pool party. We think my fiancé was “drugged” during that party. He went from coherent to incoherent in about 15 minutes (he wasn’t drinking enough for it be alcohol). We asked to view the footage from the cameras that were at the pool and was told by guest services that the security team would be in contact with us and they never did. It’s a huge safety concern for us that security never followed up. Thank God he was ok after this incident but the next person might not be as lucky. Other than that we had a lovely trip.

Staff was great .. facility not prepared for bad weather A/C not very good in any of the restaurants or room. Several power outages.

Beaches were excellent and clean. There were some exceptional staff members but mostly they were neither friendly nor unfriendly. We have been to many other resorts with much friendlier staff. Our room was very noisy being next to the entry of the building. Overall the resort was beautiful and experience was great but I would probably try another resort next time we go.

The jungle path the from the lobby and rooms area to the pool and beach is unique and one of our favorite things at this resort. It's fun to watch the animals. I haven't seen anything like it anywhere else. We have stayed here 3 times. The beach is usually pristine with a lounge area shaded by palm trees, but July has more seaweed. It is the area and not just the property. They tried to keep up, but there was no way. The food is amazing, but they changed the menu at the snack restaurant and the Asian restaurant that we had been looking forward to. Our other favorite is the Spanish restaurant that is outdoors overlooking a cenote. The rooms are very nice, but some could use a little colder air. The first two times, no complaints. The last time, It was too warm at night. If we had asked, I'm told they would have moved us. Great place though, We'll be back.

Staff was EXTREMELY polite and helpful. The entire resort was super clean and organized. And the food quality was outstanding. We walked away feeling very satisfied with our stay. Will definitely return!

A ruined honeymoon. We picked this resort due to the amenities. However,  we were provided with unwelcome service everyday.  We didn't receive the room we originally booked. My husband called to make sure the room would be decorated. He said he would pay extra but they said on the phone not to worry it is included, well it wasn't. When we complained, they said it would be extra charge. At the restaurants, it took forever to receive anything. At Rauxa, the manager went up to every table except ours to check in. I had asked for a drink I love and the waiter told me I wouldn't like it and he brought me another. I didn't like it. I asked him again and I didn't receive it until after desserts had arrived. We booked this hotel for the dinner on the beach. We told the guy we want the highest package and will pay more for the best. Well, he booked us on the same night as our Rauxa reservation. So when we went to our romantic dinner they were completely rude and told us that maybe we can wait if another couple finishes early. I understand that it was a mistake. However, instead of accepting the mistake, he kept repeating that I told him a different day. We told him we needed a discount since we paid extra nightly for this amenity. He went to speak with a manager and came back to say that they never do this, and they are doing us a favor by giving us a discount. It's a not favor, it's what is right!

The property Catalonia Royal Tulym was unacceptable. The establishment is in very poor condition. The rooms have a faul smell of sewage and the

Carr Cancun Chetumal Km 264 5 Xpu-Ha QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Spa

Catalonia Royal Tulum - Adults Only All Inclusive is located within a mile (2 km) of Cenote Azul and Cenote Cristalino. This 288-room, 4-star resort welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

Enjoy dining at Rauxa, one of 9 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room.


Rooms

Guests can expect to find free WiFi and plasma TVs with cable channels. Bathrooms offer hair dryers and bathrobes. Other amenities include furnished balconies, MP3 docks, and free minibar items.


Property features

Guests of Catalonia Royal Tulum - Adults Only All Inclusive enjoy a full-service spa, an outdoor pool, and a gym. If you decide to drive, there's free valet parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this adults-only resort include a sauna, free WiFi in public areas, and a spa tub.

Room options

Privileged Romance

1 King Bed | Sleeps 2

Premium Room

2 Double Beds | 1 King Bed | Sleeps 3

Premium Room Single

2 Double Beds | 1 King Bed | Sleeps 1

Privileged Deluxe

2 Double Beds | 1 King Bed | Sleeps 3

Guest reviews for Catalonia Royal Tulum - Adults Only All Inclusive

Everyone (25) Couples (19) Family (3)
5
Family

My wife and daughter and I spent 4 days at the resort and enjoyed the entire experience. The food was a great value, quality and variety as were the drinks and service. The beach and pool are great amenities. We will definately return in the near future.

By on Jan 14, 2023

5
Partner Couples

We had a fantastic weekend , we celebrate my husbands birthday and the staff was super friendly and attentive. The food, the location, the cleaning was amazing, we will come back.

By on Dec 6, 2022

5
Partner Couples Friends

Very allergy friendly!

By on Oct 19, 2022

Review comment responded on Oct 21, 2022

Dear Sarah, We thank you for your comment. We had a blast taking care of you. Really hoping to welcome you back soon, we invite you to please post your Experience in social media to let know future guests about your hotel stay.

5
Partner Couples

Great property and staff was fantastic.

By on Oct 14, 2022

Review comment responded on Oct 21, 2022

Dear Paul, We thank you for your comment. We had a blast taking care of you. Really hoping to welcome you back soon, we invite you to please post your Experience in social media to let know future guests about your hotel stay.

4
Partner Couples

Beautiful low key beach resort perfect for those who like to sunbathe and swim most of the day

By on Oct 8, 2022

Review comment responded on Oct 21, 2022

Dear Ofelia, We thank you for your comment. We had a blast taking care of you. Really hoping to welcome you back soon, we invite you to please post your Experience in social media to let know future guests about your hotel stay.

5
Everyone

We had an excellent experience from start to finish. We would definitely come back.

By on Sep 26, 2022

5
Partner Couples

Loved this resort and the people! Very friendly and the food was good. Drinks were tasty! We will be back!

By on Jul 28, 2022

2
Friends

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By on Jul 13, 2022

Review comment responded on Jul 20, 2022

Dear sofia . Allow us to thank you for your recent stay at Catalonia Royal Tulum and for taking the time to share this review with us. On the other hand, we kindly extend our sincerest apologies for not exceeding your expectations, since one of our main objectives is the satisfaction of our guests with the food quality, service, and facilities. It is a pity to read about your dissapointment about our services and we would like to know more about your feedback, so we look forward to hearing from you through our guest experience department. We truly hope to have the privilege to welcome you back in a near future and reinstate your confidence in our services. Please receive our warmest regards.

5
Partner Couples

My fiancé and I had an amazing week long vacation at this resort. Our room was clean and the bed was comfortable. The food on the resort was amazing and delicious. The property is beautiful and very clean. The ocean was filled with seaweed but that’s not anything the resort can fix or change. The pool area made up for the lack of us swimming in the ocean. The pool size was phenomenal. We loved all the activities through the day and at night so we didn’t get bored. My fiancé loved the beach and pool volleyball. The excursions were really easy to book as well. I really have only 1 complaint, and that is during the day pool party. We think my fiancé was “drugged” during that party. He went from coherent to incoherent in about 15 minutes (he wasn’t drinking enough for it be alcohol). We asked to view the footage from the cameras that were at the pool and was told by guest services that the security team would be in contact with us and they never did. It’s a huge safety concern for us that security never followed up. Thank God he was ok after this incident but the next person might not be as lucky. Other than that we had a lovely trip.

By on Jul 3, 2022

4
Everyone

By on Jun 7, 2022

Catalonia Royal Tulum - Adults Only All Inclusive

Carr Cancun Chetumal Km 264 5, Xpu-Ha, QROO 77790
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