Barceló Maya Tropical - All Inclusive in Xpu-Ha

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Luxury property on the beach, with 2 outdoor pools

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Where to?

Dates

May 2025

June 2025

2 outdoor pools, open 9:00 AM to 7:00 PM, sun loungers

On the beach, white sand, sun loungers, beach towels

Junior Suite, Oceanfront (Premium Level) | Free minibar, in-room safe, desk, iron/ironing board

Free minibar, in-room safe, desk, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
All inclusive
Gym
Breakfast included
Spa

Explore the area

Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750

Ecopark Kantun Chi
‪9 min walk‬
Puerto Aventuras Golf Club
‪3 min drive‬
Puerto Aventuras Marina
‪4 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)
‪259 min drive‬

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Room options

Superior Room

409 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Premium Level)

570 sq ft
Partial ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

About the neighborhood

Xpu-Ha

Barceló Maya Tropical - All Inclusive places you next to Xpu-ha Beach and within a 10-minute stroll of other popular attractions like Ecopark Kantun Chi. This 478-room, 4-star property has 2 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

Ecopark Kantun Chi - 9 min walk - 0.5 miles
Cenote Azul - 15 min walk - 0.8 miles
Puerto Aventuras Golf Club - 3 min drive - 1.7 miles
Puerto Aventuras Marina - 4 min drive - 2.1 miles
Blu Riviera Maya - 5 min drive - 3.7 miles

Getting around

Cancun Intl. Airport (CUN) - 63 min drive

Restaurants

‪Mirador Buffet - ‬9 min walk
‪Carey Lobby Bar - ‬9 min walk
‪Palmeras - ‬8 min walk
‪Tokyo - ‬6 min walk
‪Bar Mojado Beach - ‬13 min walk

About this property

Barceló Maya Tropical - All Inclusive

Luxury property on the beach, with 2 outdoor pools

Guests of Barceló Maya Tropical - All Inclusive have access to a full-service spa, 2 outdoor pools, and a nightclub. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 278 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.

Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include free minibar items, furnished balconies or patios, and coffee makers.

2 outdoor tennis courts and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, French, Italian, Spanish

Similar properties

Pool
Breakfast included
All inclusive
Spa

includes taxes & fees

$181 per night

May 6 - May 7

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Onsite parking available only on request
Free uncovered self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast
4 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Things to do

2 outdoor pools
2 outdoor tennis courts
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Health club
Nightclub
Piano
Playground
Rowing/canoeing
Sailing
Sauna
Scuba diving
Shopping
Snorkeling
Steam room
Waterslide
Windsurfing
Yoga classes

Family friendly

2 outdoor pools
Arcade/game room
Children's games
Children's pool
Free children's club
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Playground
Snack bar/deli
Supervised activities for children (surcharge)
Trampoline
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

10,000 square feet of conference space
Business center
Meeting rooms

Outdoors

Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Terrace

Full-service spa

Aromatherapy
Deep-tissue massages
Facials
Hot tub
Hydrotherapy
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

2 buildings
3 floors
Ballroom
Banquet hall
Built in 2006
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Day bed
Free crib

Bathroom

Bathrobes
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Towels provided

Entertainment

32-inch LCD TV with premium digital channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning
Ceiling fan
Desk
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: USD 1.65 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
A facilities fee includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve onsite parking.
This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

Pool access available from 9:00 AM to 7:00 PM.
Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.
Parking has height restrictions.

Property is also known as

Barceló Maya Tropical All Inclusive All-inclusive property

Barceló Maya Tropical All Inclusive

Barcelo Maya Tropical All Inclusive Xpu-Ha

Barcelo Maya Tropical Xpu-Ha

Barcelo Tropical

Barcelo Tropical Maya

Maya Tropical

Maya Tropical Barcelo

Tropical Barcelo

Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha

Barcelo Maya Tropical All Inclusive Hotel

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Barcelo Maya Tropical All Inclusive

Barceló Maya Tropical Xpu-Ha

Barceló Maya Tropical Inclusi

Barceló Maya Tropical - All Inclusive Xpu-Ha

Barceló Maya Tropical - All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive rates at Barceló Maya Tropical - All Inclusive?

Barceló Maya Tropical - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus all onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Barceló Maya Tropical - All Inclusive?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at Barceló Maya Tropical - All Inclusive on May 5, 2025 start from $181.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Barceló Maya Tropical - All Inclusive?

Barceló Maya Tropical - All Inclusive provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What's there to see within easy reach of Barceló Maya Tropical - All Inclusive?

Located steps from Xpu-ha Beach, this property is in Xpu-Ha, and within a 10-minute walk of Ecopark Kantun Chi and Oasis Beach. You'll also find Cenote Azul and Cenote Cristalino less than a mile away.

Will I be able to park at Barceló Maya Tropical - All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property. Though parking is available on request, accessible parking is also available.

Is there a spa at Barceló Maya Tropical - All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, aromatherapy, and hydrotherapy.

Does Barceló Maya Tropical - All Inclusive feature a casino?

No, Barceló Maya Tropical - All Inclusive doesn't have a casino.

Will I find an indoor pool at Barceló Maya Tropical - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 9:00 AM and 7:00 PM.

Is Barceló Maya Tropical - All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and 4 restaurants.

Are there hot tubs at Barceló Maya Tropical - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Barceló Maya Tropical - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Barceló Maya Tropical - All Inclusive has 4 restaurants, and serves free buffet breakfast.

Will Barceló Maya Tropical - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Barceló Maya Tropical - All Inclusive.

Are there connecting rooms at Barceló Maya Tropical - All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to Barceló Maya Tropical - All Inclusive?

The closest major airport to Barceló Maya Tropical - All Inclusive is Cozumel Intl. Airport (CZM), which is 25.4 mi away (259 minutes by car).

Are there rooms with balconies at Barceló Maya Tropical - All Inclusive?

Yes, every guestroom at Barceló Maya Tropical - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Barceló Maya Tropical - All Inclusive have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Barceló Maya Tropical - All Inclusive.

Barceló Maya Tropical - All Inclusive Reviews

8.4

Very Good

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Andreea

Traveled with family and small children, Traveled with group, Traveled with family

Apr 27, 2025

Liked: Staff & service, amenities

Dinning was disappointing when it comes to getting a reservation. We tried 6 days in advance and almost nothing available. Very strict rules, we were a big family and they denied adding 1 chair to the table so didn’t have to separate the kids. Even after we spoke with the manager no solution was found. Dress code was reinforced only to certain guests. We saw men’s waking in shorts. Beach was beautiful but so many rocks you will need water shoes. Housekeeping very good!! Buffet offered many options for everyone.

Stayed 6 nights in Apr 2025

6/10 Okay

Lisa

Mar 25, 2025

Liked: Cleanliness, staff & service

I have stayed at this resort four times and have brought new customers each time. Our reservation was for the Tropical and they placed us in Colonial. The front desk clerk asked for all the emails to prove I have been there that many times. If I had brought my computer, I could have showed them. I could show dated pictures but that wasn't sufficient. For the first time, we couldn't get into Kyoto, with our friends traveling to Riviera Maya, for the first time ever. We stayed 7 nights and checked each day to see if we could get in but no luck. I think the check in staff could have been more accommodating or comped us with an upgrade for the number of times I have been here in 10 years. I was disappointed for the first time in all my visits. I will see if I return or find another resort in the Riviera Maya. On a positive note, Jose, at the Tropical swim up bar, was once again very kind. The resort maintenance was great as well as all the grounds keepers. They do a phenomenal job keeping the grounds groomed and clean. The rooms are very out of date and need some major renovations.

Stayed 7 nights in Mar 2025

2/10 Terrible

Nethania

Traveled with group

Mar 10, 2025

Liked: Staff & service, amenities

We were move to the Caribe. This was a group trip and everyone else was where they were supposed to be

Stayed 7 nights in Mar 2025

10/10 Excellent

Yuliya

Traveled with family and small children, Traveled with family

Feb 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property, enjoyed the stay

Stayed 5 nights in Nov 2024

10/10 Excellent

Patrick

Traveled with family

Jan 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was accomodating, no pressure for anything. Great for a family or people who dont leave the resort. Always had service. We had some issues with our travel agent and the hotel stepped up and gave us multiple upgrades.

Stayed 7 nights in Jan 2025

10/10 Excellent

Ana Claudia Moreira Da

Jan 23, 2025

Stayed 10 nights in Dec 2024

4/10 Poor

Maria Fatima

Jan 21, 2025

Disliked: Property conditions & facilities

Stayed 5 nights in Jan 2025

8/10 Good

ashlin dru echo

Jan 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jan 2025

8/10 Good

Sadaf, North Vancouver

Traveled with group

Jan 18, 2025

Liked: Cleanliness, staff & service, amenities

The hotel was big, but the rooms were small and outdated. The variety of food was good. However, the public restrooms were not clean. The beach access was great, and the excursions were well-organized. But there weren’t many evening programs.

Stayed 6 nights in Dec 2024

10/10 Excellent

Clifton Matthew

Jan 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 11 nights in Jan 2025

10/10 Excellent

Filonas

Jan 16, 2025

Stayed 9 nights in Dec 2024

10/10 Excellent

Agnieszka

Jan 15, 2025

Stayed 5 nights in Jan 2025

6/10 Okay

Katherine, Minneapolis

Jan 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jan 2025

10/10 Excellent

Adam John

Traveled with group, Traveled with partner, Traveled with family

Jan 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Prepare to walk. Resort is HUGE. Food is OK everything else is Perfect. Tip good the bartenders and they will get you drunk HAHA Amazing time all in all 9/10

Stayed 6 nights in Jan 2025

8/10 Good

BOGDAN F

Jan 13, 2025

Stayed 5 nights in Jan 2025

2/10 Terrible

Melissa

Traveled with family

Jan 10, 2025

Liked: Cleanliness

Disliked: Staff & service

Horrible Horrible Horrible staff. Only 3 out of everyone there was nice. The rest, horrible service, couldnt say hi. If you asked a question, they would give you a dirty look and be bother about it. From the buffet staff, bartenders, lifesavers...like i said only 3 stuff members were nice. Horrible food at the buffets. To make reservations....everything was booked. Cleaning ladies were nice. Will never stay at a Barcelo again.

Stayed 7 nights in Dec 2024

10/10 Excellent

Maria

Traveled with partner

Jan 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo me encanto de este hotel.

Stayed 5 nights in Dec 2024

8/10 Good

Brandon

Jan 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Dec 2024

4/10 Poor

Revonna

Traveled with family

Jan 6, 2025

This is the 5th resort in Mexico we’ve stayed at and our least favorite. From fighting for beach chairs, no available dinner reservations, mediocre buffet, no free room service, limited bars, no breakfast or lunch a la carte restaurants, embarrassing NYE celebration and staff that are seemingly there to ensure you do what the hotel wants- this is just not a place we would go again.

Stayed 5 nights in Dec 2024

4/10 Poor

veronica

Traveled with group

Jan 4, 2025

Liked: Cleanliness

Disliked: Staff & service, amenities

No dinner reservations available all week; staff rude and unattentive and guest services was no help. No one seemed to care about guests, wait times or even where to get a meal. Oh, and if you have more than 4 people in your party you will never be able to sit together. Restaurants only had - few tables for 6 and refused to push any together to accommodate. Horrible experience all around.

Stayed 6 nights in Dec 2024

10/10 Excellent

Shani

Traveled with family

Jan 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort. Would have liked the staff to be more informative about the activities the hotel offers, restaurants options etc.

Stayed 5 nights in Dec 2024

8/10 Good

Destiny Rae, Denver

Traveled with family

Jan 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We been here plenty of times and enjoy our stay. The size of the property is very large which works well for our family. I’m sure that we will be back.

Stayed 7 nights in Dec 2024

8/10 Good

Emily

Dec 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We love our time at Barceló! It’s why we have come back 11 times!

Stayed 7 nights in Dec 2024

8/10 Good

Katharina

Traveled with family

Dec 30, 2024

Liked: Cleanliness, amenities, property conditions & facilities

The Barcelo Maya is a massive hotel on a stunning beach with great snorkeling and water sports, various water slides and swim up bars, huge pool areas and six hotels. We stayed at the Colonial although we booked at the Tropical and nobody explained that to us, a bit confusing. First off, although it’s an all inclusive, there are many things you have to pay for. Minigolf, bowling, go carts, waterpark etc are all not included but pretty expensive. A bit disappointing. Second, it was impossible to get a booking in any of the specialty restaurants so we are at the buffet every dinner which was a bit repetitive and mediocre. Drinks were weak and watered down. Third, although there are a lot of water sport options, they require to stand in line for an hour or more to sign up in the morning and then sometimes the conditions are not suitable when the time comes. We still had a wonderful time because we brought our own snorkel gear which we used daily for snorkeling around the beach area. We also walked over to the Cenote Azul which was magical. The staff were civil at best but not very friendly. A notable exception was Darinel our bar tender in the show bar who was very friendly and amazing. He made up for the unhelpful reception staff who didn’t explain anything to us upon check in and gave us a QR code which only showed a property map. Overall, the stay was fine but not as excellent as we had expected.

Stayed 4 nights in Dec 2024

8/10 Good

Emad

Traveled with family

Dec 28, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Hotels are overcrowded. No beach service. Dining reservations very limited. Staff communication issues. Buffets are far from beach area with long walking distance.

Stayed 5 nights in Dec 2024