Barceló Maya Palace - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, sun loungers
Free minibar, in-room safe, desk, blackout drapes
Gazebo
View from room
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
  • Ecopark Kantun Chi
    ‪15 min walk‬
  • Cenote Azul
    ‪18 min walk‬
  • Puerto Aventuras Marina
    ‪4 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪261 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Junior Room

  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Pool View (Premium Level)

  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Premium Level)

  • Ocean view
  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

About the neighborhood

Xpu-Ha

Barceló Maya Palace - All Inclusive places you next to Xpu-ha Beach and Oasis Beach. This 756-room, 4.5-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Oasis Beach - 1 min walk - 0.0 miles
  • Ecopark Kantun Chi - 15 min walk - 0.9 miles
  • Cenote Azul - 18 min walk - 1.0 mile
  • Puerto Aventuras Golf Club - 3 min drive - 1.5 miles
  • Puerto Aventuras Marina - 4 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive

Restaurants

  • ‪Mirador Buffet - ‬8 min walk
  • ‪Carey Lobby Bar - ‬8 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Tokyo - ‬9 min walk
  • ‪Bar Mojado Beach - ‬16 min walk

About this property

Barceló Maya Palace - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Barceló Maya Palace - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 278 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive property include a water park, a nightclub, and a children's pool.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, furnished balconies or patios, and coffee makers are also available.
A private beach, 3 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa has 20 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Caribe
  • La Hacienda
  • Mirador
  • Rodizio

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,347 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 1.65 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive rate plans at Barceló Maya Palace - All Inclusive?

Barceló Maya Palace - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus all onsite activities. Activities include snorkeling, windsurfing, and rowing/canoeing.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of May 17, 2025, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on May 21, 2025 start from $266.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Barceló Maya Palace - All Inclusive?

Barceló Maya Palace - All Inclusive offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do around Barceló Maya Palace - All Inclusive?

This property is located in Xpu-Ha and just steps from Xpu-ha Beach and Oasis Beach. You'll also find Ecopark Kantun Chi and Cenote Azul less than a mile away.

Is there parking available at Barceló Maya Palace - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Though parking is limited, accessible parking is also available.

Is there a spa available at Barceló Maya Palace - All Inclusive?

U-Spa is the property's spa and services include deep-tissue massages, facials, and body treatments.

Does Barceló Maya Palace - All Inclusive feature a casino on the premises?

No, Barceló Maya Palace - All Inclusive doesn't have a casino.

Will I find an indoor pool at Barceló Maya Palace - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What amenities will couples enjoy at Barceló Maya Palace - All Inclusive?

There are plenty of amenities for couples at this all-inclusive property, including a private beach, 3 outdoor pools, and 2 poolside bars.

Are there hot tubs at Barceló Maya Palace - All Inclusive?

No, but this all-inclusive property does have a steam room.

Does Barceló Maya Palace - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Barceló Maya Palace - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Will Barceló Maya Palace - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Barceló Maya Palace - All Inclusive.

Does Barceló Maya Palace - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How close is the airport from Barceló Maya Palace - All Inclusive?

The closest major airport to Barceló Maya Palace - All Inclusive is Cozumel Intl. Airport (CZM), which is 25.8 mi away (261 minutes by car).

Can I book a room with a balcony at Barceló Maya Palace - All Inclusive?

Yes, every guestroom at Barceló Maya Palace - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Barceló Maya Palace - All Inclusive offer wedding services?

There are wedding services available at Barceló Maya Palace - All Inclusive if that's in your vacation plans.

Barceló Maya Palace - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1130 out of 1761 reviews
Rating 8 - Good. 368 out of 1761 reviews
Rating 6 - Okay. 147 out of 1761 reviews
Rating 4 - Poor. 67 out of 1761 reviews
Rating 2 - Terrible. 49 out of 1761 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jared

Traveled with family
Liked: Amenities
Wonderful experience. Just wish buffets offered more of a selection throughout the week. After day 4 the food tastes like not good.
Stayed 6 nights in Apr 2025

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, property conditions & facilities
It would be better for all swimmers if people not feed in the water tortoises.
Stayed 9 nights in Jan 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

10/10 Excellent

Irina

Liked: Cleanliness
Stayed 10 nights in Dec 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Vicky, Berkley

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort. Super clean. Many dining options. Perfect place to relax by the pool or beach. The pools are so large you can always find a chair.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family property with many great options for everyone.
Stayed 5 nights in Feb 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, lots of options for food, pools, beautiful private beach. Friendly staff.
Stayed 3 nights in Feb 2025

8/10 Good

Ida

Traveled with group, Traveled with partner
Property is very clean and pleasant
Stayed 8 nights in Jan 2025

10/10 Excellent

Elizabeth

Stayed 7 nights in Feb 2025

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, great restaurants, water slides for kids were fun too!
Stayed 7 nights in Oct 2024

10/10 Excellent

Peter

Stayed 13 nights in Jan 2025

10/10 Excellent

Calogero

Stayed 7 nights in Jan 2025

10/10 Excellent

Valeriy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

10/10 Excellent

Connie Sue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property 8 times. Really love the resort and choices it offered. This was the most crowded it has ever been when we were there and it did seem like they could really use some more bartenders, servers and chairs around the pool. The lines were rather bad. Our VIP benefits weren't quite as good this time- we never got a bottle of wine in the room as before.
Stayed 7 nights in Jan 2025

10/10 Excellent

Sumit Singh, Waterloo

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was awesome especially for kids. The beach access was great, with clean water
Stayed 5 nights in Jan 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Property, pools, staff, and service were excellent! The food at the buffets left a little to be desired. Not that appetizing. It was also left out too long and was not heated very well. Al and all a very enjoyable experience.
Stayed 7 nights in Jan 2025

10/10 Excellent

Natalie

Stayed 7 nights in Jan 2025

8/10 Good

Saverio, Ann Arbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is 3 out of 5 ( buffet & restaurants) Room didnt got clean until 4 pm or i had to call house skipping
Stayed 7 nights in Jan 2025

4/10 Poor

Andrea Marilyn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Love the pools and beach access and large rooms, didn't like that there were lots of rocks in ocean water near the Palace, hot food in buffet was not hot or even warm, cooked meats were tough - very disappointing.
Stayed 10 nights in Jan 2025

8/10 Good

Timothy Daniel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The snorkeling was amazing! Would have like to have food options outside by the pool.
Stayed 5 nights in Jan 2025

10/10 Excellent

CARA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommen! We had the best time
Stayed 12 nights in Jan 2025

10/10 Excellent

John

Stayed 7 nights in Jan 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Lots of good food and options. Very clean, amazing staff. Excellent beach, lots to do. Only complaints were the pillows, but I'm very picky when it comes to those.
Stayed 6 nights in Jan 2025