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Barceló Maya Palace - All Inclusive

Property class: 4.5
VIP Access

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Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, sun loungers
3 outdoor pools, sun loungers
Gazebo
Private beach, white sand, beach towels, scuba diving
Free minibar, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪14 min walk‬
  • Place, Ecopark Kantun Chi
    ‪14 min walk‬
  • Place, Cenote Azul
    ‪2 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Room

Free minibar, in-room safe, desk, blackout drapes

Junior Room

8.4 out of 10
Very good
(253 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium Level)

8.4 out of 10
Very good
(20 reviews)
  • Partial ocean view
  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool View (Premium Level)

8.8 out of 10
Excellent
(18 reviews)
  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

About the neighborhood

Xpu-Ha

Barceló Maya Palace - All Inclusive places you within a leisurely stroll of Ecopark Kantun Chi and Cenote Cristalino. This 756-room, 4.5-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Caleta Chac-hal-al - 10 min walk - 0.5 miles
  • Cenote Cristalino - 14 min walk - 0.8 miles
  • Ecopark Kantun Chi - 14 min walk - 0.8 miles
  • Cenote Azul - 2 min drive - 1.1 miles
  • Puerto Aventuras Marina - 3 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive

Restaurants

  • ‪Capri - ‬5 min walk
  • ‪Mirador & La Hacienda Buffets - ‬11 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Colonial Buffet - ‬9 min walk
  • ‪Strikers Sports Bar - ‬10 min walk

About this property

Barceló Maya Palace - All Inclusive

Barceló Maya Palace - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 278 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive property include a water park, a nightclub, and a children's pool.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, furnished balconies or patios, and coffee makers are also available.
A private beach, 3 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa has 20 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Similar properties

Exterior
Barceló Maya Beach - All Inclusive
Xpu-Ha
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
8.0 out of 10, Very Good, 1,002 reviews
$191 nightly
The price is $234
Apr 28 - Apr 29
Total with taxes and fees
Barceló Maya Beach - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Caribe
  • La Hacienda
  • Mirador
  • Rodizio

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,347 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.38 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive rate plans at Barceló Maya Palace - All Inclusive?

Barceló Maya Palace - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus all onsite activities. Activities include snorkeling, windsurfing, and rowing/canoeing.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on May 16, 2026 start from $368, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Barceló Maya Palace - All Inclusive?

Barceló Maya Palace - All Inclusive offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do around Barceló Maya Palace - All Inclusive?

This property is located in Xpu-Ha, a short 12-minute walk from Ecopark Kantun Chi and also 18 minutes on foot from Cenote Azul. You'll also find Puerto Aventuras Marina and Puerto Aventuras Golf Club within a short drive.

Will I be able to park at Barceló Maya Palace - All Inclusive?

Yes, self parking is offered for free at the property. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa available at Barceló Maya Palace - All Inclusive?

U-Spa is the property's spa and services include deep-tissue massages, body treatments, and facials.

Does Barceló Maya Palace - All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 3 outdoor pools, a private beach, and 6 restaurants at this property.

Does Barceló Maya Palace - All Inclusive feature a casino on the premises?

No, Barceló Maya Palace - All Inclusive doesn't have a casino.

Will I find an indoor pool at Barceló Maya Palace - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Barceló Maya Palace - All Inclusive good for couples?

There are plenty of amenities for couples at this property, including a private beach, 6 restaurants, and 3 outdoor pools.

Are there hot tubs at Barceló Maya Palace - All Inclusive?

No, but guests can enjoy a sauna at this property.

Does Barceló Maya Palace - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Barceló Maya Palace - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Will Barceló Maya Palace - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Barceló Maya Palace - All Inclusive.

Are there connecting rooms at Barceló Maya Palace - All Inclusive?

No, there aren't connecting guestrooms at this property.

How close is the airport from Barceló Maya Palace - All Inclusive?

The closest major airport to Barceló Maya Palace - All Inclusive is Cozumel Intl. Airport (CZM), which is 25.5 mi away (260 minutes by car).

Can I book a room with a balcony at Barceló Maya Palace - All Inclusive?

Yes, every guestroom at Barceló Maya Palace - All Inclusive comes with a furnished balcony/patio and some offer ocean and garden views.

Does Barceló Maya Palace - All Inclusive offer wedding services?

There are wedding services available at Barceló Maya Palace - All Inclusive if that's in your vacation plans.

Barceló Maya Palace - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1394 out of 2138 reviews
Rating 8 - Good. 459 out of 2138 reviews
Rating 6 - Okay. 162 out of 2138 reviews
Rating 4 - Poor. 61 out of 2138 reviews
Rating 2 - Terrible. 62 out of 2138 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 6 nights in Mar 2026

8/10 Good

Francis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools, property, beach and overall areas are beautiful and we never felt it was crowded. There’s so much space and areas to explore! Our stay was excellent. Some suggestions: better reception and room service, I asked for help getting kitchen items to feed my baby, dish soap or warm water for bottles and they just said they couldn’t. The kids pool area would be perfect if heated, it took my kids a lot of time adjusting to the temperature. Last, our purpose of selecting an All Inclusive resort was to avoid extra planning related to meals and activities, but we found ourselves confused about our dining options and activities, it is hard to even have a map of the property or a suggested plan to explore it, it felt like they just wanted us to stay put by the beach, pool and buffet. Exploring didn’t feel encouraged but rather an endeavour.
Stayed 4 nights in Jan 2026

8/10 Good

Debie, Donalda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful resort, one of the largest that I’ve stayed at, with many amenities. I was there for a wedding & stayed for 1 week. The variety of pools was great! The pools are large in size - everything from lap pool to kids pool. This is a child friendly resort. The property is in excellent condition. It is a very large resort with 4 resorts in 1 & an extremely long, fine sand beach. You can snorkel right off the beach. There are 2 double decker open air buses that provide transportation to the 4 resorts. The pickleball courts were wonderful but the pickleball paddles were terrible & they only provided 1 ball. I wish that the staff spoke more English. The spa was wonderful & the seaweed detox & deep tissue massage was a treat. I used the 40% discount that was offered for making an appointment in the 1st 48 hours. The mini golf course is 18 holes & pretty challenging but the clubs provided were not putters, they were irons. There are lots of deck chairs available but people get up very early to put a towel on a chair. It was difficult to find a chair some days. Could there be a better way? We were there with a large group & it would have been nice to be able to reserve an area on the beach where we could all sit. The beach does have a lot of palm trees for shade. I have a number of food allergies & the staff at the restaurants were always concerned & very accommodating. The red wine is awful. I would expect my concerns addressed before I would return.
Pickleball Court
Covered Walkway
Courtyard
Palace Beach
Stayed 7 nights in Jan 2026

10/10 Excellent

Richard

Stayed 4 nights in Dec 2025

6/10 Okay

Karl

Liked: Cleanliness
Disliked: Staff & service, amenities
Beach was very nice. Food was very average and drinks watered down.
Stayed 7 nights in Dec 2025

8/10 Good

Sean Devon

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great place to stay. Good food and drinks. Great service
Stayed 8 nights in Jan 2026

10/10 Excellent

vipul

Stayed 4 nights in Dec 2025

8/10 Good

osbaldo cruz

Liked: Cleanliness, amenities, property conditions & facilities
Clean room the service was ok
Stayed 4 nights in Jan 2026

8/10 Good

Andrew John

Liked: Cleanliness, amenities, property conditions & facilities
Facility and beach are gorgeous. It’s also an incredibly clean resort. Tons of fun activities and the drinks and food are good. Only issues are that getting reservations for the restaurants is a complete nightmare and try to get as much information on any excursions. We did Isla Mujeres and it’s a bus that picks you up and takes you. It’s about 2-3 hours there and back and makes stops at other resorts along the way.
Stayed 5 nights in Jan 2026

10/10 Excellent

Emil

Stayed 6 nights in Oct 2025

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities
Room was cleaned every day and the staff was lovely and attentive.
Stayed 5 nights in Jan 2026

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing.
Stayed 7 nights in Jan 2026

4/10 Poor

Blake

Stayed 6 nights in Jan 2026

8/10 Good

Mustafa

Stayed 4 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Everything vas good and excellent.
Stayed 10 nights in Dec 2025

10/10 Excellent

Michael

Stayed 6 nights in Jan 2026

6/10 Okay

Maria Luisa

Stayed 7 nights in Oct 2025

10/10 Excellent

keri

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was very friendly, service was prompt, the beach is gorgeous, and the resort is beautiful!
Stayed 6 nights in Jan 2026

8/10 Good

Aabha

Stayed 6 nights in Dec 2025

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Water in pool was to cold
Stayed 4 nights in Jan 2026

10/10 Excellent

Richard J

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good rooms, amenities, great beach and snorkeling.
Stayed 9 nights in Oct 2025

10/10 Excellent

Alexis Orlando Roa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, it has everything you need to enjoy with the family and especially the children
Stayed 7 nights in Dec 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2025

2/10 Terrible

Yoseph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was promised I would get a room upgrde but that did not happen even though they had availability. They asked Expedia to contact the property. I reached out to Expedia and the supervisor told me that they have reached out but the reservation office confirmed there was no contact. I reached out Expedia 6 times but there was no luck to get me to speak the manager.
Stayed 4 nights in Dec 2025

10/10 Excellent

Annie

Stayed 5 nights in Dec 2025

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