Barceló Maya Palace - All Inclusive

Luxury property on the beach, with 3 outdoor pools

VIP Access

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Where to?

Dates

June 2025

July 2025

1 bedroom, free minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Explore the area

Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750

Ecopark Kantun Chi
‪13 min walk‬
Cenote Azul
‪2 min drive‬
Puerto Aventuras Marina
‪3 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)

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Room options

Junior Room

484 sq ft
Sleeps 5
1 King Bed OR 2 Double Beds

Junior Suite, Pool View (Premium Level)

484 sq ft
Sleeps 5
1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Premium Level)

484 sq ft
Ocean view
Sleeps 5
1 King Bed OR 2 Double Beds

About the neighborhood

Xpu-Ha

Barceló Maya Palace - All Inclusive places you next to Xpu-ha Beach and Oasis Beach. This 756-room, 4.5-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a full-service spa.

What's nearby

Ecopark Kantun Chi - 13 min walk - 0.7 miles
Cenote Azul - 2 min drive - 1.1 miles
Puerto Aventuras Golf Club - 2 min drive - 1.8 miles
Puerto Aventuras Marina - 3 min drive - 2.0 miles
Oasis Beach - 3 min drive - 0.9 miles

Getting around

Cancun Intl. Airport (CUN) - 64 min drive

Restaurants

‪Mirador Buffet - ‬8 min walk
‪Carey Lobby Bar - ‬8 min walk
‪Palmeras - ‬8 min walk
‪Tokyo - ‬9 min walk
‪Bar Mojado Beach - ‬16 min walk

About this property

Barceló Maya Palace - All Inclusive

Luxury property on the beach, with 3 outdoor pools

Barceló Maya Palace - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 278 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a water park, a nightclub, and a children's pool.

32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, furnished balconies or patios, and coffee makers are also available.

A private beach, 3 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa has 20 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Languages

English, Spanish

Similar properties

Pool
Hot Tub
Breakfast included
All inclusive

$201 nightly

Jun 24 - Jun 25

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Free self parking on site
Limited onsite parking
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
2 poolside bars
4 bars/lounges
6 restaurants
A swim-up bar
Snack bar/deli

Restaurants on site

Brasserie
Caribe
La Hacienda
Mirador
Rodizio

Things to do

3 outdoor pools
3 outdoor tennis courts
Arcade/game room
Basketball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Health club
Kayaking
Nightclub
Outdoor pool (guest access)
Piano
Playground
Sauna
Scuba diving
Shopping
Snorkeling
Steam room
Volleyball
Water park
Waterslide
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Children's pool
Free children's club
In-room babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli
Water park (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business center
Conference space
Meeting rooms

Outdoors

Beach towels
Garden
On a private beach
Pool loungers
Terrace

Full-service spa

20 treatment rooms
Deep-tissue massages
Facials
Sauna
Spa open daily
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

3 floors
Banquet hall
Mosquito nets
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Towels provided

Entertainment

32-inch LCD TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning
Ceiling fan
Desk
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: USD 1.70 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
A facilities fee includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe

Barcelo Maya Palace Deluxe

Barceló Maya Palace All Inclusive Hotel Xpu-Ha

Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha

Barcelo Maya Palace Deluxe Xpu-Ha

Barcelo Palace Maya Deluxe

Maya Barcelo Palace

Maya Palace Barcelo

Maya Palace Deluxe All Inclusive

Palace Barcelo

Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha

Barcelo Maya Palace Deluxe All Inclusive Hotel

Barcelo Maya Palace All Inclusive Xpu-Ha

Barceló Maya Palace All Inclusive Xpu-Ha

Barcelo Maya Palace Xpu-Ha

Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha

Barceló Maya Palace All Inclusive All-inclusive property

Barceló Maya Inclusive XpuHa

Barcelo Maya Inclusive Xpu Ha

Barceló Maya Palace - All Inclusive Xpu-Ha

Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive rate plans at Barceló Maya Palace - All Inclusive?

Barceló Maya Palace - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus all onsite activities. Activities include snorkeling, windsurfing, and rowing/canoeing.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on Jul 4, 2025 start from $276.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Barceló Maya Palace - All Inclusive?

Barceló Maya Palace - All Inclusive offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do around Barceló Maya Palace - All Inclusive?

This property in Xpu-Ha is within a 10-minute walk of Xpu-ha Beach and Oasis Beach. You'll also find Ecopark Kantun Chi and Cenote Azul less than a mile away.

Is there parking available at Barceló Maya Palace - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Though parking is limited, accessible parking is also available.

Is there a spa available at Barceló Maya Palace - All Inclusive?

U-Spa is the property's spa and services include deep-tissue massages, body treatments, and facials.

Does Barceló Maya Palace - All Inclusive feature a casino on the premises?

No, Barceló Maya Palace - All Inclusive doesn't have a casino.

Will I find an indoor pool at Barceló Maya Palace - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What will couples enjoy most about a stay at Barceló Maya Palace - All Inclusive?

There are plenty of amenities for couples at this all-inclusive property, including a private beach, 3 outdoor pools, and 2 poolside bars.

Are there hot tubs at Barceló Maya Palace - All Inclusive?

No, but this all-inclusive property does have a steam room.

Does Barceló Maya Palace - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Barceló Maya Palace - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Will Barceló Maya Palace - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Barceló Maya Palace - All Inclusive.

Are there connecting rooms at Barceló Maya Palace - All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Barceló Maya Palace - All Inclusive?

The closest major airport to Barceló Maya Palace - All Inclusive is Cozumel Intl. Airport (CZM), which is 25.8 mi away (261 minutes by car).

Are there rooms with balconies that I can book at Barceló Maya Palace - All Inclusive?

Yes, every guestroom at Barceló Maya Palace - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Barceló Maya Palace - All Inclusive offer wedding services?

There are wedding services available at Barceló Maya Palace - All Inclusive if that's in your vacation plans.

Barceló Maya Palace - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Amel

May 3, 2025

Stayed 7 nights in Apr 2025

10/10 Excellent

Jared

Traveled with family

May 2, 2025

Liked: Amenities

Wonderful experience. Just wish buffets offered more of a selection throughout the week. After day 4 the food tastes like not good.

Stayed 6 nights in Apr 2025

8/10 Good

Glorianna

Mar 17, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family

Mar 16, 2025

Liked: Staff & service, property conditions & facilities, room comfort

Amazing vacation

Our vacation at Barcelo Maya Palace was wonderful! Service was great, food was good, and the resort was clean. We will definitely return to this resort again.

Stayed 8 nights in Mar 2025

10/10 Excellent

Vandra

Traveled with group, Traveled with family

Mar 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked how hard the staff worked at keeping the resort and beaches clean. What I didn't like was the shortage of beach chairs.

Stayed 5 nights in Mar 2025

10/10 Excellent

Christine

Mar 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Feb 2025

8/10 Good

Paula

Traveled with family

Mar 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful property with plenty of space to roam. The beaches were very nice and the staff did a great job of keeping them cleaned and organized. The rooms were also large and fairly modern. We stayed here during peak spring break so our experience was likely different than other times. There were not nearly enough chairs at the pool or beach for the amount of people that stay at the hotel. The resorts says that you cannot reserve chairs, but EVERY single chair is reserved by 6:00am. We tried reserving chairs early one morning and all of our towels (that you need to return or pay $20/towel) were taken by the staff or stolen. The servers in the restaurant were excellent. The servers that came around pool side were also excellent. The bars and bartenders were unfortunately why I would rate this property a 3 star. Several times the bartenders would roll their eyes if you ordered multiple drinks that were not all the same (even when tipping for every drink). The bartenders were overwhelmed, but that was because they were never adequately staffed. It felt like this was a way for the hotel to not serve as many drinks during this peak season. Another person in our group mentioned that when they have come to this property in other months, the bartenders used actual fruit in their drinks, but during peak season every drink was made with their fountain beverage dispenser.

Stayed 6 nights in Mar 2025

10/10 Excellent

Marina

Traveled with group

Mar 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really enjoyed my stay. The staff is absolutely amazing, nice and helpful! The room was great and the bed was comfy. I really appreciated all the dining options as we could use other buffets and each one of them has a little bit different vibe and food offer. Thank you for making my stay amazing.

Stayed 7 nights in Feb 2025

8/10 Good

Darlene

Traveled with family and small children, Traveled with partner

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Liked that the staff were happy and very friendly. Very clean and well maintained property. Didn't like that we could never get a lounge chair by the pool or on the beaches as they were always covered in people's towel and junk even at 7:00 AM

Stayed 7 nights in Mar 2025

10/10 Excellent

Betty

Traveled with family

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 8bday and our experience was great

Stayed 8 nights in Mar 2025

10/10 Excellent

Arni

Mar 11, 2025

Liked: Cleanliness, staff & service

Stayed 5 nights in Feb 2025

10/10 Excellent

Iva

Mar 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Barcelo maya was everything we wanted. The beach was absolutely beautiful. But the main reason i chose this resort was for the snorkling right off the beach. It did not dissapoint. It was absolutely beautiful with coral and fish and sea turtles all in their natural environment. My son and i would definitely come here again.

Stayed 7 nights in Feb 2025

8/10 Good

Thi Van Tuong, Surrey

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family

Mar 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A lot of things to do at the resort, friendly staff, and especially hard working managers - helping me find my missing valuable items that was in the lost and found. Super emotional and frustrating, took them 6 days to locate my items but just glad I was able to leave with them. A lot of restaurants in the whole Barcelo resort, good eats, great room service and nice beaches all around. Overall, would come back again.

Stayed 6 nights in Feb 2025

10/10 Excellent

Ruben Patino

Traveled with family and small children

Mar 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really enjoyed our stay , will stay again in the future

Stayed 5 nights in Mar 2025

8/10 Good

Rebecca

Traveled with partner

Mar 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is beautiful. The pools and beach are clean, well maintained and fantastic. The a la cart restaurants are veru good but not too many options for food selections. A little disappointed on the drink / alcohol selections; only one white wine and red wine to choose from, lower level bottles of alcohol in the all inclusive. The room was beautiful, spacious, huge bed, wonderful shower and water pressure. The staff was friendly and attentive. The spa and amenities like the gym were beautiful. Lacked places for a sit down breakfast or brunch, only option was buffet which was a disappointment.

Stayed 7 nights in Feb 2025

6/10 Okay

Henrick

Traveled with partner

Mar 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort. That said, the morning search for available beach/pool side chairs is a pure nightmare every single day and made they overall experience unpleasant.

Stayed 8 nights in Feb 2025

10/10 Excellent

Kimberley

Traveled with group, Traveled with family

Mar 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Barcelo Palace is located in a huge bay that is home to sea turtles, sting rays, baracuda, lobsters, and all kinds of fish. Snorkeling from the shore is amazing. They have many activities that you may participate in. Some are extra $, but many are free. If you book a premium room, access to the hydrotherapy spa is included daily. The sailboats are available for everyone to use. If you're not sure how to sail, a guide will go with you - Manuel was our favorite. There are many restaurants to choose from. All 3 in the palace are wonderful. Other favorites include the habachis at Tokyo and Kyoto. At Kyoto, Chef Augusto was very entertaining! The morning meals are buffet style, also delicious! One waiter stood out - Omar made sure are coffee and water glasses were always full. If yiu are interested in cenotes, there are 5 right the main highway. In all, it's a wonderful spot!

Stayed 10 nights in Feb 2025

8/10 Good

Vladimir

Mar 2, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 8 nights in Feb 2025

8/10 Good

Christopher

Traveled with family

Mar 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property has beautiful grounds and is maintained immaculately. The pool and beach are both amazing, I recommend bringing your own snorkelling gear to swim with turtles right off of beach. The service was hit and miss, but I believe that was due to high season and unfortunately it didn’t seem like enough staff to care for all of the guests. We received better service at the pool from Nayamin Yerena, than we did at all of the buffets. There are a lot of a la cart restaurants but booking dinner reservations was a challenge even with the Premium Level, best perk was private check in and out and access to lounges. For our family I don’t think the premium would be worth the upgrade if we paid for it. Not sure if the resort can do anything about loungers, but if you don’t get up at 0630 and start “reserving” a chair then you won’t have one by the time you get done with breakfast. This goes for the pool and beach, some people even drug chairs out to the beach from the pool. All of this even though there is signs everywhere that state reserving chairs is prohibited. Overall we had a good experience but unfortunately this time no “wow” factor.

Stayed 7 nights in Feb 2025