Serenity Authentic Glamping Tulum

Beach location and outdoor pool

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Body treatments, hot stone massages, deep-tissue massages

2 restaurants, breakfast, lunch, dinner served; international cuisine

1 King Bed, Garden View (Harmony Tent) | 1 bedroom, premium bedding, minibar, in-room safe

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa
Housekeeping
Room service
Bar
Pool
Laundry

Explore the area

Carretera Federal Mz 21 Lote 18-4, Solidaridad, Xpu-Ha, QROO, 77733

Cenote Azul
‪1 min drive‬
Ecopark Kantun Chi
‪2 min drive‬
Puerto Aventuras Marina
‪5 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)

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Room options

1 King Bed, Jetted Tub, Garden View (Bliss Tent)

445 sq ft
Sleeps 2
1 King Bed

Family Cabin

Sleeps 6
3 King Beds

Two Double Beds, Garden View (Harmony Tent)

559 sq ft
Sleeps 6
1 King Bed, 1 Queen Bed and 1 Twin Bed

1 King Bed, Garden View (Harmony Tent)

445 sq ft
Sleeps 2
1 King Bed

1 King Bed, Garden View (Harmony Tent)

445 sq ft
Sleeps 4
1 Queen Bed and 1 Twin Bunk Bed

About the neighborhood

Xpu-Ha

Serenity Authentic Glamping Tulum places you within 2 miles (3 km) of Ecopark Kantun Chi and Xpu-ha Beach. This 30-room, 3.5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

Cenote Azul - 1 min drive - 1.2 miles
Ecopark Kantun Chi - 2 min drive - 1.8 miles
Xpu-ha Beach - 2 min drive - 1.4 miles
Cenote Cristalino - 2 min drive - 1.6 miles
Puerto Aventuras Marina - 5 min drive - 3.8 miles

Getting around

Tulum Intl. Airport (TQO) - 76 min drive

Restaurants

‪Mirador Buffet - ‬5 min drive
‪Carey Lobby Bar - ‬5 min drive
‪Palmeras - ‬4 min drive
‪Tokyo - ‬3 min drive
‪Bar Mojado Beach - ‬4 min drive

About this property

Serenity Authentic Glamping Tulum

Beach location and outdoor pool

Guests staying at Serenity Authentic Glamping Tulum enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 120 per person. The front desk has multilingual staff that can help with concierge services, luggage storage, and securing valuables. Other amenities at this beach hotel include coffee/tea in a common area, an arcade/game room, and a terrace.

Guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Other amenities include minibars, safes, and phones.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps.

Languages

English, Spanish

Similar properties

2 outdoor pools, open 9:00 AM to 7:00 PM, sun loungers

Pool
Breakfast included
All inclusive
Spa

$201 nightly

Jun 24 - Jun 25

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle (surcharge)
Free self parking on site

Food and drink

2 bars/lounges
2 restaurants
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Mystic
Serenity Beach Club

Things to do

Arcade/game room
Bicycle rentals
Full-service spa
Outdoor pool

Conveniences

Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Outdoors

Garden
Pool loungers
Terrace

Full-service spa

Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Prenatal massages

Accessibility

No elevator

1 building
1 floor
Built in 2016
Designated smoking areas
Mosquito nets

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Food and drink

Limited room service
Minibar

Access via exterior corridors
Air conditioning
Desk
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

This property doesn't allow pets

Children and extra beds

This property doesn't allow children 2 and younger (only guests older than 2 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: USD 120 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM—-11:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Serenity Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha

Serenity Luxury Tented Camp Xperience Hotels Hotel

Serenity Luxury Tented Camp Xperience Hotels Xpu-Ha

Serenity Luxury Tented Camp Xperience Hotels

Serenity Eco Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha

Serenity Eco Luxury Tented Camp Xperience Hotels Hotel

Serenity Eco Luxury Tented Camp Xperience Hotels Xpu-Ha

Serenity Eco Luxury Tented Camp Xperience Hotels

Serenity Luxury Tented Camp by Xperience Hotels

Serenity Tented Camp by Xperi

Frequently asked questions

Is free cancellation available at Serenity Authentic Glamping Tulum?

Serenity Authentic Glamping Tulum offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do near Serenity Authentic Glamping Tulum?

This hotel is located in Xpu-Ha, close to Half Moon Bay, Puerto Aventuras Marina, and Yal-ku Lagoon. You'll also find Xpu-ha Beach and Ecopark Kantun Chi within a short drive.

Will I be able to park at Serenity Authentic Glamping Tulum?

Yes, self parking is offered for free at the hotel.

Is there a spa at Serenity Authentic Glamping Tulum?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, and body wraps.

Does Serenity Authentic Glamping Tulum feature a casino?

No, Serenity Authentic Glamping Tulum doesn't have a casino.

Is there an indoor pool at Serenity Authentic Glamping Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Serenity Authentic Glamping Tulum?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and 2 restaurants.

Does Serenity Authentic Glamping Tulum have a hot tub?

Yes, this hotel offers private outdoor spa tubs in some guestrooms.

Does Serenity Authentic Glamping Tulum have a restaurant with a breakfast menu?

Yes, Serenity Authentic Glamping Tulum has 2 restaurants, and serves breakfast for a surcharge.

Does Serenity Authentic Glamping Tulum allow pets to stay for free?

No, pets aren't allowed at Serenity Authentic Glamping Tulum.

Are there connecting rooms at Serenity Authentic Glamping Tulum?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Serenity Authentic Glamping Tulum?

The closest major airport to Serenity Authentic Glamping Tulum is Cozumel Intl. Airport (CZM), which is 26.9 mi away (262 minutes by car).

Are there rooms with balconies at Serenity Authentic Glamping Tulum?

Yes, every guestroom at Serenity Authentic Glamping Tulum comes with a deck with some featuring garden views.

Serenity Authentic Glamping Tulum Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Seungwoo

Mar 15, 2025

Liked: Cleanliness, amenities

Very good

Stayed 1 night in Mar 2025

8/10 Good

Susan

Traveled with family

Mar 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Our room could not have been better. It exceeded my expectation. The restaurant was a disappointment. I'm an early riser and waiting until 8:00am for coffee was inconvenient. Also the breakfast menu was limited and not great.

Stayed 3 nights in Mar 2025

10/10 Excellent

Noah

Traveled with family and small children, Traveled with family

Mar 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Awesome beach super close and walking distance to Cenote Minotaur

Stayed 3 nights in Feb 2025

10/10 Excellent

Antonia

Mar 1, 2025

Stayed 4 nights in Feb 2025

8/10 Good

Adam

Feb 17, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Traveled with family

Feb 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much nicer than expected!

So much nicer than expected! Grounds are gorgeous and lots of very thoughtful details through the walkways to the “rooms” we really enjoyed and would come back for sure.

Stayed 1 night in Feb 2025

10/10 Excellent

Olena

Traveled with family

Jan 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love this place. Will come back

Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveler

Dec 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Estefania

Dec 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Had a great time

Stayed 7 nights in Dec 2024

2/10 Terrible

Grant

Dec 1, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

My advice to potential customers - DO NOT STAY HERE. This is by far the worst place we stayed during our time in Mexico. The staff, with exception of the individual serving breakfast, are incompetent fools. The ambience, well if you enjoy the constant sound of high speed lorries hurtling down the dual carriageway 24 hours a day, you may enjoy. We did not. It should also be noted that from 6pm you have no access to food, restaurants, drinks, bars, nothing. You may as well be stranded at sea. For our stay, we were treated to noisy neighbours in adjacent tents. Then, for over 24 hours there was zero electricity or running water. We couldn’t shower. We couldn’t brush our teeth. We couldn’t even see 10cm in front of us after sunset. They did nothing to mitigate this for the guests. Their incompetence shining through yet again. Our stay became untenable, who can put up with this for the amount they charge per night, we decided to leave a day early and it was agreed that if we contacted hotels.com we would be able to receive a refund for the final night of our stay. Hotels.com then tried to contact Serenity to confirm but Serenity refused to respond. We’ve messaged Serenity, they’ve refused to respond to us also. These people are untrustworthy, dishonest, and dishonourable. They displayed a complete lack of customer service when it most needed. The meaning of ‘Serenity’ is the state of being calm, peaceful, and untroubled. They should probably change their name.

Stayed 4 nights in Nov 2024

8/10 Good

Jose

Traveled with family

Jun 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice experience for Glamping.

Stayed 2 nights in Jun 2024

8/10 Good

Ryall

Traveled with family

Jun 2, 2024

Liked: Cleanliness, property conditions & facilities

Great getaway to slow down and get in nature. Loved the tents, beach and experience. Unfortunately restaurant is painfully slow, with poor service over priced. Other than that, it’s a quaint little getaway!

Stayed 2 nights in May 2024

6/10 Okay

Robin

May 7, 2024

Liked: Cleanliness, property conditions & facilities

I booked a room for 4 people and found out about extra charges when I arrived. The price on expedia is different than the property. I was disappointed when I could not change my expedia reservation to get a discounted rate for additional people.

Stayed 5 nights in May 2024

8/10 Good

Ryall

Traveled with family and small children

Mar 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Such a gem of a place! Tents, setting and beach all amazing! Hugo on the beach was the best waiter! The only downfall was the food in the restaurant at the hotel (beach was great). Poor food quality, over-priced and wait time over 60 minutes for dinner. Try that with kids - you want to stab your eye out with a fork. You don’t have many options down there for food as you’re isolated. If we did it again we would pack some fridge-friendly meals and avoid the restaurant all together. If they improved this aspect of the hotel it would be a 5 star Glamping experience!

Stayed 1 night in Mar 2024

8/10 Good

Jonathan

Traveled with family

Mar 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience to feel free, close to the beach whici is ideal for the kids

Stayed 7 nights in Feb 2024

10/10 Excellent

Laura

Mar 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Feb 2024

10/10 Excellent

Estefania

Jan 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved it! Very quiet you have your privacy easy acess to beach! Beach was beautiful, Food was delicious! Defenetly will be back with our kids!

Stayed 3 nights in Jan 2024

2/10 Terrible

anna

Jan 15, 2024

Stayed 3 nights in Jan 2024

2/10 Terrible

Jeffrey

Business traveler

Nov 16, 2023

Disliked: Cleanliness, property conditions & facilities

They weren’t upfront about their cancellation policies. My unit had a dirty bathroom & the shower drain didn’t drain properly & smelled.

Stayed 4 nights in Nov 2023

8/10 Good

Arthur

Traveled with family

Oct 21, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice tropical space. Will be better when all the area construction is finished.

Stayed 2 nights in Oct 2023

10/10 Excellent

Martin

Traveled with family

Oct 19, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2023

10/10 Excellent

Analizeth

Traveled with partner

Sep 16, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service. Staff amazing, helpful

Stayed 1 night in Sep 2023

10/10 Excellent

Lauren

Jun 23, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

I was only able to stay for one night, but I wish I could have stayed longer! The tent and grounds were GORGEOUS!! It was exactly what I needed for a quiet, relaxing stay. I could have laid in that hammock all day <3 I'll be back for sure!

Stayed 1 night in Jun 2023

10/10 Excellent

Rupeshwar

May 19, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Glamping

Stayed 2 nights in May 2023

10/10 Excellent

Ryall

Traveled with family and small children

May 6, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful property for a no-frills kinda stay in nature. Camping without the bugs & fan! A/C works well and rooms are clean and very comfortable. Staff super friendly and accommodating. Two areas for improvement: Food could be better - mostly fried and unhealthy. Times are limited. I advise against the spa as the massage was poor quality. Save yourself some $ and get one on the beach! We would stay again!