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We loved the service, and the stay. Very customer-centric. The room was absolutely great!
I liked the bedroom. The cleanliness appeared good until we opened the hide a bed, there were several junky things under the bed and no linens so I had to go down to the lobby to get them as housekeeping was closed at 8:50. All in all I would stay there again.
Nice place conveniently located near sea world and convention center
The staff friendliness. Very attentive. Loved the roof too
Well maintained and run boutique type hotel. Was very pleased with our stay and the location is next to San Bruno's main street . Would definitely stay again.
The location is perfect if you want to walk and explore the South Beach area. Plenty of restaurants and cafe’s in walking distance. Easy walk to the beach and the hotel provided a beach bag, towels and an umbrella. The pool and pool deck is very nice. They provide free ice water at the pool which ...
We came down to this hotel due to the fires in LA. They welcomed us with a great rate, clean room, hot breakfast and dinner included in our stay. They allowed our two kids to feed the fish daily and were genuine and kind to us always. Our room was clean and well sanitized, the gym was clean and the ...
Beautiful hotel and very friendly staff. Reasonably priced parking. Room was small for a suite but nicely laid out. There were dishes to use in the kitchenette along with a dishwasher and detergent! Shower was amazing. Carpet was frayed in a couple spots but the furniture was nice. Would stay ...
Excellent stay! Everything was Perfect! It was so nice to have the complimentary breakfast each morning. Everything immaculate, all sterilization is in place, masks are mandatory.
Very close to the airport The price reasonable I’m close to Shopping center
Comfortable large room with access to streetcar across the street. Within walking distance to French Quarter.
The staff was great. The convenience was great. Bedding was excellent LIghting was poor. Furnishings are tired.
The hotel was beautiful and heated pool along w the heated lazy river were the highlight of our trip. It was pretty busy and they still managed to get our pool side orders to us quickly. The staff was very nice and accommodating. Would definitely recommend!
Everything was perfect the person at the front desk was extremely good
No complaints. Beautiful, clean hotel. Very friendly courteous staff. Great location downtown. I have stayed here before and it was just as wonderful this time. Definitely recommend to anyone to book this hotel.
My room was small with a "city view" (meaning looking at the street). I got what I paid for, having stayed on a water view suite for a lot more $$ in a previous visit. However the bed was like sleeping on cloud 9 and the bathroom and shower were luxurious. Plenty of room to stretch out on the large ...
Clean and in a great location. I wish I didn’t have to pay for parking.
Our doormanCharles was great!! Room service was terrible...Food was cold, Chicken wings/fries soggy, hamburger patty on the burger looks like a hockey puck. Worst room service we’ve ever had
Great location. Staff were very helpful. Would stay there again
Great place to stay. Great staff, clean rooms. We stayed in a 2 queen suite, sleeps up to 5. Only complaint is that the free breakfast buffet advertised only applies for 2 adults and 2 kids regardless of checking in for 4 adults. We stayed here for Navy boot camp graduation in Great lakes. Thank ...
The property was beautiful what was open. They need continental breakfast even in to go bags 4 everyone. My complaint is I found an earring on top of microwave n it was dusty n dirty by air conditioner unit. I feel bathroom was not cleaned properly n floors we found a barrette on side a bed on floor. ...
The only place nearby offers two-stair rooms with a fully-equipped kitchen. It is clean and comfortable.
The room is fine aside from a dirty chaise and coffee filter holder. Otherwise okay.
The Alexandrian was a great place to stay, convenient to everything in Old Towne Alexandria! The hotel staff was friendly and helpful in every interaction, and the rooms were great. The beds are very comfortable, the views were great especially with the holiday decorations. I will definitely ...
It's in a grrat location, the breakfast and staff were both good. The major disappointment was the mattress were extremely to soft.causing poor and a backache.
Lovely hotel. Well appointed room with great view. Excellent location near Charles river and walking distance to Boston. Friendly helpful staff.
Been a big fan of the Sofitel chain brand for many years. This was the first time staying in the Sofitel in Chicago and it was great, very clean, very welcoming and close to many restaurants, shopping stores and coffee shops.
I loved the look of the property in its vintage staging and the signature hotel fragrance.
Wish they had happy hour Monday-Friday instead of Mon-Wed. Breakfast was awesome. Many choices. Our room was very nice and clean.
Check in was horrible the girl said my card was declined when it actually charged my card twice and put the money back. Hotel stated checkout was at 12 but stupid house keeping started knocking on our door several times at 9 and again at 12 we couldn’t even sleep in I’ll never stay here again and ...
The people at the Kinzie are absolutely incredible. Everyone was so helpful. Nikko was the best, so kind and friendly. The start of our stay was a little rocky because our room was not thoroughly cleaned at all. There was food and unidentified debris around the room and the fridge was broken and ...
Best location for Fenway or BU as well as walking to Newbury St. Green Line station is right at hotel as well a BlueBike station.
It was a really nice and peaceful place and the service was excellent.
I haven't been billed, usually a draft has been made at check out
Great friendly staff, we called to the lobby about the charger plug that wasnt working came and replaced it within minutes. Everything was clean, quiet overall good stay
Clean and quiet, overall fine experience. Staff had some issues about an early check out and had to coordinate various times with booking agency.
There were mouse turds in the bed.
Staff was friendly. Place was clean and quiet. Just a bit annoyed that certain staff was giving me a hard time with validating my ticket for parking after I purchased the parking with my stay.
Very clean, love that it's Pet friendly. Having a mini fridge would have been nice.
My lovely place in San Diego! The perfect balance of price and quality. Unlike several other hotels in this city this place is fully 4 star compliant.
The property was comfortable with 2 bedrooms and easy to access from parking lot. The rooms are outdated. The in room coffee machine is terrible.The couch is uncomfortable. The bathroom is older. They don't offer many grab-and-go options in the lobby. Overall, we were okay in the quiet room. Not ...
This place is amazing for families! The room was spacious, overlooked the golf course and had a great balcony. Having breakfast to start the day there was a highlight. The water park is included and this is what we did all day with the kids! Pools are sparkling clean and the water slides entertained ...
Everything about this hotel was great with one exception. As it is located right next to the I10, there is a lot of car noise. It was not as bad as expected, but it was definitely constant throughout the night. Other than the noise, the hotel was great and I will happily stay there again if I am ...
The staff was amazing. Very personal. We had a wonderful night on New Years.
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