Hard Rock Hotel Riviera Maya - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Hard Rock Hotel Riviera Maya - All Inclusive

2 outdoor pools
Creator video - submitted by Jet Set with Sarita
Exterior
Private beach, white sand, beach umbrellas, beach towels
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • All inclusive
  • Spa
  • Pet friendly

Explore the area

View in a map
Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, QROO, 77710
  • Place, Blu Riviera Maya
    ‪4 min drive‬
  • Place, Puerto Aventuras Marina
    ‪5 min drive‬
  • Place, Dolphin Discovery
    ‪6 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Room, 1 King Bed, Partial Ocean View (Rock Royalty)

  • Partial ocean view
  • 482 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Gold Deluxe King Room

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 482 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Diamond)

  • Garden view
  • 482 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Gold, Pure Wellness)

  • Garden view
  • 482 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Partial Ocean View (Rock Royalty)

  • Partial ocean view
  • 482 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds (Gold)

8.0 out of 10
Very good
(21 reviews)
  • Garden view
  • 482 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 482 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds (Gold, Pure Wellness)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 482 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Heaven, Rock Royalty)

  • Garden view
  • 482 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Heaven, Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 482 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Heaven, Diamond)

  • Garden view
  • 482 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Heaven, Gold)

  • Garden view
  • 482 sq ft
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness)

  • Garden view
  • 482 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky)

  • Garden view
  • 964 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Heaven, Rock, Platinum Rooftop)

  • Ocean view
  • 5166 sq ft
  • Sleeps 4
  • 3 Double Beds

Suite, 2 Bedrooms, Oceanfront (Heaven, Rock)

  • Ocean view
  • 2583 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds

Deluxe Room, 1 Bedroom, Terrace (Sky)

  • Partial ocean view
  • 964 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Family Room

  • Garden view
  • 964 sq ft
  • Sleeps 6
  • 3 Double Beds

Deluxe Room, 2 Bedrooms, Terrace (Grand Sky)

7.0 out of 10
Good
(9 reviews)
  • Partial ocean view
  • 1928 sq ft
  • Sleeps 6
  • 3 Double Beds

Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant)

  • Ocean view
  • 5166 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant)

  • Ocean view
  • 2583 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Deluxe Room, 1 King Bed (Heaven - Swim Up)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • Garden view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds (Heaven)

  • Garden view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed (Heaven)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Puerto Aventuras

Puerto Aventuras Marina is within 2 miles (3 km) of Hard Rock Hotel Riviera Maya - All Inclusive while other popular attractions such as Chac Mol Cenote are within 3 miles (5 km). This 1264-room, 4.5-star property has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Kantenah Lagoon - 6 min walk - 0.4 miles
  • Blu Riviera Maya - 4 min drive - 1.1 miles
  • Puerto Aventuras Golf Club - 5 min drive - 1.8 miles
  • Puerto Aventuras Marina - 5 min drive - 2.0 miles
  • Dolphin Discovery - 6 min drive - 2.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 81 min drive

Restaurants

  • ‪Las Brisas - ‬11 min drive
  • ‪Bloved Restaurant & Lounge - ‬11 min drive
  • ‪El Abuelo - ‬10 min drive
  • ‪The Market - ‬4 min walk
  • ‪Ayami - ‬10 min drive

About this property

Hard Rock Hotel Riviera Maya - All Inclusive

Hard Rock Hotel Riviera Maya - All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 68 per person roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Balconies, sitting areas, and coffee makers are also standard.
A private beach and 2 outdoor tennis courts are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa® has 50 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 7 bars/lounges
  • 9 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Frida
  • Pizzeto
  • The Market
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Pro golf lessons
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Mini golf
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (87,823 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Terrace

Full-service spa

  • 50 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 9 buildings
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Dogs and cats only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 68 per person (roundtrip)
  • Pet fee: USD 150 per pet, per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 008-007-000402/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

All Inclusive Hard Rock Hotel Riviera Maya
Hard Rock Hotel All Inclusive Riviera Maya
Hard Rock Hotel Maya
Hard Rock Hotel Maya Riviera
Hard Rock Hotel Riviera
Hard Rock Hotel Riviera Maya
Hard Rock Hotel Riviera Maya All Inclusive
Hard Rock Hotel Riviera Maya All Inclusive Puerto Aventuras
Hard Rock Riviera Maya
Hard Rock Riviera Maya Puerto Aventuras
Hard Rock Hotel Riviera Maya Puerto Aventuras
Hard Rock Hotel Riviera Maya All Inclusive Solidaridad
Hard Rock Hotel Riviera Maya Solidaridad
Hard Rock Riviera Maya Inclus
Hard Rock Hotel Riviera Maya
Hard Rock Hotel Riviera Maya All Inclusive
Hard Rock Hotel Riviera Maya - All Inclusive Puerto Aventuras

Frequently asked questions

Will I find all-inclusive rates at Hard Rock Hotel Riviera Maya - All Inclusive?

Hard Rock Hotel Riviera Maya - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and tennis.

How much does it cost to stay at Hard Rock Hotel Riviera Maya - All Inclusive?

As of Feb 28, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Riviera Maya - All Inclusive on Mar 9, 2026 start from 429.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Hard Rock Hotel Riviera Maya - All Inclusive?

Hard Rock Hotel Riviera Maya - All Inclusive offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What can I see within easy reach of Hard Rock Hotel Riviera Maya - All Inclusive?

This property is located in Puerto Aventuras, close to Puerto Aventuras Marina, Cenote Azul, and Puerto Aventuras Golf Club. You'll also find Fatima Bay and Oasis Beach within a short drive.

Will I be able to park at Hard Rock Hotel Riviera Maya - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at Hard Rock Hotel Riviera Maya - All Inclusive?

Rock Spa® is the property's spa and services include beach massages, hot stone massages, detox wraps, and couples treatments.

Does Hard Rock Hotel Riviera Maya - All Inclusive include a casino on the premises?

No, Hard Rock Hotel Riviera Maya - All Inclusive doesn't have a casino.

Is there an indoor pool at Hard Rock Hotel Riviera Maya - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is Hard Rock Hotel Riviera Maya - All Inclusive good for couples?

This waterfront all-inclusive property offers many amenities for couples such as a private beach and 2 outdoor pools with some guestrooms featuring private pools.

Are there hot tubs at Hard Rock Hotel Riviera Maya - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Hard Rock Hotel Riviera Maya - All Inclusive have a restaurant that serves breakfast?

Yes, Hard Rock Hotel Riviera Maya - All Inclusive has 9 restaurants, and serves breakfast for a surcharge.

Does Hard Rock Hotel Riviera Maya - All Inclusive allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hard Rock Hotel Riviera Maya - All Inclusive for a fee of USD 150 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hard Rock Hotel Riviera Maya - All Inclusive?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hard Rock Hotel Riviera Maya - All Inclusive?

The closest major airport to Hard Rock Hotel Riviera Maya - All Inclusive is Cozumel Intl. Airport (CZM), which is 23.5 mi away (258 minutes by car).

Are there rooms with balconies at Hard Rock Hotel Riviera Maya - All Inclusive?

Yes, every guestroom at Hard Rock Hotel Riviera Maya - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Hard Rock Hotel Riviera Maya - All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hard Rock Hotel Riviera Maya - All Inclusive.

Hard Rock Hotel Riviera Maya - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 470 out of 1003 reviews
Rating 8 - Good. 222 out of 1003 reviews
Rating 6 - Okay. 131 out of 1003 reviews
Rating 4 - Poor. 96 out of 1003 reviews
Rating 2 - Terrible. 84 out of 1003 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities
Excelente servicio, todo el personal muy amable y atento
Stayed 7 nights in Nov 2025

10/10 Excellent

Carla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience
Stayed 4 nights in Nov 2025

2/10 Terrible

Elezaveta

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst experience ever we stay in the Caribbean or Mexico three times a year stayed at numerous different properties and I will never go back to a hard rock again we upgraded to a presidential suite when we came in and we were told that we would have several different amenities, including a butler, goose down pillows were never given anything the whole week that we stayed there we came in Friday And left the following Saturday seven nights eight days was asked every day how was everything I asked for a pillow every day was never given one had a noise in our room from the air conditioning system complained every day about it only was fixed two days prior to departure not enough food options. Only thing that was decent was dinners breakfast and lunch were horrible. Like I said I’m going to tell all my friends and family will never stay here again.
Stayed 8 nights in Nov 2025

6/10 Okay

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time at your facility, except when I walk into my room, I could smell the mold and my clothes end up getting mold on them while I was there and the other thing I did not like your excursion planner cause I did cancel with them and they still charge me so I’m having a huge problem with that situation so I will never visit your facility ever again because of that situation
Stayed 7 nights in Nov 2025

10/10 Excellent

Faraaz

Traveled with family
Liked: Cleanliness, amenities
Loved my stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Mansha, Mississauga

Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin Daniel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
They stay was amazing the room was great and service incredible. We felt like celebrities
Beautiful beaches
Stayed 4 nights in Oct 2025

6/10 Okay

K Cecilia

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Monica

Stayed 2 nights in Oct 2025

8/10 Good

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

walter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awsome
Stayed 5 nights in Aug 2025

10/10 Excellent

Claudio Sebastian, Pensacola

Stayed 7 nights in Sep 2025

8/10 Good

Estevan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great place. Good food. A bit outdated but they seem to be working on that.
Stayed 3 nights in Sep 2025

10/10 Excellent

Masumi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most enjoyable stay. Ivan was absolutely OUTSTANDING! He truly helped make our vacation unforgettable!
Stayed 2 nights in Aug 2025

4/10 Poor

Gurpreet Singh

Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn’t cleaned even the switched room had blood stains on the sheet. Service was very average and food was okay
Stayed 3 nights in Sep 2025

8/10 Good

Mario

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff muy amable, solo mejoraria las ofertas ya que los creditos que se dan no se pueden gastar en todas las actividades.
Stayed 1 night in Sep 2025

10/10 Excellent

Yolanda

Traveled with family
Liked: Amenities
Clean room and the secustomer service
Stayed 4 nights in Aug 2025

6/10 Okay

Mayra Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es bueno pero esta en mantenimiento y la habitación tenia humedad eso hizo un poco desagradable la estancia el resto todo bien
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Stayed 14 nights in Aug 2025

8/10 Good

Helena

Stayed 2 nights in Jul 2025

8/10 Good

John, Highland Lakes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fighting in the hallways late at night. Air conditioning could not get under 73 degrees. We had no hot water one day. Very very small red bugs in our room. The food at some of the restaurants was just passible. Some restaurants were very good. The staff was very excellent.
Stayed 6 nights in Aug 2025

8/10 Good

Rigo Ariel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation is definitely the biggest one, great service, friendly staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star
Stayed 5 nights in Aug 2025

4/10 Poor

Albert

Traveled with family and small children, Traveled with group
Liked: Staff & service
Food was horrible except for the French restaurant. Liquor was watered down. Most rooms had broken bathroom and closet doors and Bed sheets were stained. Ugh, I could go on and on!
Stayed 6 nights in Aug 2025

10/10 Excellent

luigi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025