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Recent guest reviews

The Adults only aspect was awesome and the property was first rate. Everything was very well maintained and very clean. Staff was super friendly and helpful in every way. The food at the restaurants and buffets was exceptional and drinks were plentiful and very well done. Only downside we had was we got a room with a private pool but the water was not heated and was very cold so we did not use it the entire week.

Staff service was EXCEPTIONAL! I cant wait to go back!

I like everything , felt safe and pampered by all the employees, the food and drinks are very good.

As a vegan this location was very accommodating! I had some of the best meals while visiting. This is one of the best all inclusive vacation I have been to. Look no further, you won’t regret it.

SUPERB service. The best hotel I have EVER stayed in. You have access to all the other hotels in the palladium complex. But no one else can get into TRS Yucatán because of its exclusivity.

The food and staff was great . The staff all way smile it make you very please, I really love the place and I will love to go back there again

Butler service was awesome and the food was fantastic

We have stayed at Grand Palladium before but this was our first time at TRS Hotel...it was wonderful! The staff could not have been more accommodating, the food and restaurants were outstanding. The new Chic Show Cabaret was spectacular and a MUST SEE! I have been to many all inclusive but this was by far the best. At other all inclusive, the cocktails are terrible...very week. But at TRS the drinks were perfect! Especially loved the infinite pool bartenders who took such pride in their drinks!

The food was gross for a 5 star hotel. The food felt more like a 1-2 star hotel room. Also it smelled bad in our hotel.

This is our favorite hotel. The TRS section is like entering another worth with the beauty and level of service you receive the moment you step through those doors. The food is incredible and the people who work there are so warm and caring. We are obsessed with this place.

Honestly this was the best vacation my friends and i have taken. The hotel was 5 stars, and the staff was amazing! I have never experienced better service in my life! The bartenders at the IO bar, Alfredo, Luis, Marcos, Felipe, Oscar and Juan always took care of us and made us feel like family! Our butler Cesar was amazing too! Honestly the whole staff was great! The spa was top notch! You must get a message! Good prices and great quality!

The hotel is spectacular, from the pools to the rooms to the restaurants. Few things to note: The new rooms are impressive and comfortable, but they do not block many sounds from outside, so you will hear folks walking by. The bathrooms do not block sounds well either, so that can be awkward! The restaurants offer great food - fresh and innovative, and the wait staff is very fast and polite. Keep in mind that the restaurants in the TRS section are adult only, but the restaurants in the other sister hotels are NOT, and are teeming with children. So, if you are looking to only be with adults, the restaurant choices are more limited. While the staff is VERY friendly, the English is quite broken and not up to the level of most Mexican all inclusive resorts I have visited. Ordering drinks can involve pointing at a menu. But overall, this was a superb experience that I would recommend to anyone.

The resort was beautiful, great facilities, wide variety of food, and the people were friendly and helpful. The resort was spread out over 300 acres and it was very quiet in the adult areas.

Although beautiful in scenery, I was expecting more of an beach with water activities available without having to go on an excursion.

The hotel always exceeds our expectations. Hands down the BEST resort experience in the Riviera Maya. From the moment you check in to the moment they wish us a safe trip home this resort is unbeatable. We celebrated our anniversary here and have gone to this resort 7 or 8 times and each time we go they have the ability to be even better than the last time. Food, Service, cleanliness, amenities, room service, decor, drinks, beach ... On and on ... A 5+

Ctra Chetumal-Puerto Juarez Km, 256-100 Kantenah QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Private beach

TRS Yucatan Hotel - Adults Only - All Inclusive places you within a 15-minute drive of popular attractions such as Xpu-ha Beach and Akumal Beach. This 454-room, 4.5-star property has 9 outdoor pools along with a private beach and a full-service spa.


Dining

There are ample dining options with 14 onsite restaurants, including El Jardin, which specializes in international cuisine and serves breakfast, lunch, and dinner, and El Dorado with its garden views. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 454 rooms are air-conditioned and have an array of amenities, including indoor private spa tubs, free minibar items, and furnished balconies. Guests can expect to find free WiFi and 42-inch plasma TVs with cable channels and DVD players. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include iPod docks, coffee makers, and free bottled water.


Property features

TRS Yucatan Hotel - Adults Only - All Inclusive features a private beach, a full-service spa, and 9 outdoor pools. Transportation is made easy with an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this adults-only property include a nightclub, a fitness center, and a spa tub.

Room options

Romance Bungalow

1 King Bed | Sleeps 2

Suite single use

1 Double Bed | 1 King Bed | Sleeps 1

Suite Private Pool

1 King Bed | Sleeps 2

Junior Suite single use

1 Double Bed | 1 King Bed | Sleeps 1

Guest reviews for TRS Yucatan Hotel - Adults Only - All Inclusive

Everyone (13) Couples (21) Family (1)
4
Everyone

By on Feb 8, 2020

Review comment responded on Feb 9, 2020

Dear guest, Thank you for choosing TRS Yucatan Hotel as your vacation destination and for sharing your rating about your experience. We hope you give us the opportunity to welcome you back in the future. Kind regards, Lizeth Arratia Hospitality Manager

5
Partner Couples Friends

The Adults only aspect was awesome and the property was first rate. Everything was very well maintained and very clean. Staff was super friendly and helpful in every way. The food at the restaurants and buffets was exceptional and drinks were plentiful and very well done. Only downside we had was we got a room with a private pool but the water was not heated and was very cold so we did not use it the entire week.

By , from Parker, CO on Jan 29, 2020

Review comment responded on Jan 31, 2020

Dear Guest, Thank you for choosing TRS Yucatan Hotel as your vacation destination and for the time you have invested in sharing your opinion. We are glad to know you had an amazing experience in our resort and that you especially appreciated the attention provided by our staff, the location and our gastronomy. Kind regards, Kenia Rodriguez Hospitality Manager

5
Partner Couples

Staff service was EXCEPTIONAL! I cant wait to go back!

By on Jan 4, 2020

Review comment responded on Jan 4, 2020

Dear guest, Thank you for choosing to stay at TRS Yucatan Hotel as your vacation destination and for sharing your opinion about your stay. We are delighted to know your experience was great and that you especially appreciated the exceptional customer service. It will be a pleasure to welcome you back in the future. Kind regards, Lizeth Arratia Hospitality Manager

5
Partner Couples

I like everything , felt safe and pampered by all the employees, the food and drinks are very good.

By on Jan 2, 2020

Review comment responded on Jan 3, 2020

Dear Guest, Thank you for allowing us to pamper you with an experience only for adults in the Riviera Maya. It has been a pleasure to welcome you at our TRS Yucatan Hotel, and we will be eternally grateful for your help in sharing your experience with other readers. We invite you to visit us again when your travel plans return to our paradisaical destination. Best regards, Kenia Rodriguez Hospitality Manager

5
Family

As a vegan this location was very accommodating! I had some of the best meals while visiting. This is one of the best all inclusive vacation I have been to. Look no further, you won’t regret it.

By on Dec 26, 2019

Review comment responded on Dec 27, 2019

Dear Guest, Thank you for choosing TRS Yucatan Hotel as your vacation destination and for taking the time to share an amazing review about your experience. It is great to know you truly enjoyed your stay and that you left with such a positive impression of our facilities and gastronomy. We will be delighted to welcome you back in the future. Kind regards, Kenia Rodriguez Hospitality Manager

5
Partner Couples

SUPERB service. The best hotel I have EVER stayed in. You have access to all the other hotels in the palladium complex. But no one else can get into TRS Yucatán because of its exclusivity.

By on Aug 9, 2019

Review comment responded on Aug 9, 2019

Dear guest, Thank you for choosing TRS Yucatan Hotel to spend your recent vacations and for sharing your opinion about your experience, It is great to know you had an amazing time with us and that you especially appreciated the service as well as the exclusivity of our facilities. We will be delighted to welcome you back in the future. Kind regards, Lizeth Arratia Hospitality Manager

5
Partner Couples

The food and staff was great . The staff all way smile it make you very please, I really love the place and I will love to go back there again

By on Jul 12, 2019

Review comment responded on Jul 13, 2019

Dear guest, Thank you for choosing to spend your vacations, TRS Yucatan Hotel and for taking the time to share your opinion about your stay. We are so glad to know that you left with such a positive impression about our staff, you can rest assured that your comments will be shared with the entire team. We look forward to welcoming you back soon! Kind regards, Lizeth Arratia Hospitality Manager

5
Everyone

Butler service was awesome and the food was fantastic

By on Jul 7, 2019

Review comment responded on Jul 7, 2019

Dear guest, Thank you for choosing to stay at TRS Yucatan Hotel, it was a pleasure to be at your service. We are glad to know you left with such a positive impression of the butler service and our gastronomy. We look forward to welcoming you back. Kind regards, Lizeth Arratia Hospitality Manager

5
Everyone

By on Mar 3, 2019

Review comment responded on Apr 1, 2019

Thanks for choosing us. We highly appreciate your feedback!

5
Everyone

By on Mar 3, 2019

Review comment responded on Apr 1, 2019

Thanks for choosing us. We highly appreciate your feedback!

TRS Yucatan Hotel - Adults Only - All Inclusive

Ctra Chetumal-Puerto Juarez Km, 256-100, Kantenah, QROO 77710
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