Grand Palladium Select White Sand Resort & Spa - All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor pools

Choose dates to view prices

Photo gallery for Grand Palladium Select White Sand Resort & Spa - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Creator video - submitted by Luxury Richland
Exterior
Private beach, white sand, sun loungers, beach umbrellas
Lake

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪6 min drive‬
  • Place, Cenote Cristalino
    ‪6 min drive‬
  • Place, Ecopark Kantun Chi
    ‪7 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Junior Suite Garden View

8.2 out of 10
Very good
(38 reviews)
  • 570 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Suite Garden View

  • 728 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Junior

  • 570 sq ft
  • Sleeps 1

Suite Superior

  • 731 sq ft
  • Sleeps 1

Suite Junior

  • 570 sq ft
  • Sleeps 2

Suite Superior

  • 731 sq ft
  • Sleeps 2

Suite Junior

  • 570 sq ft
  • Sleeps 3

Suite Superior

  • 731 sq ft
  • Sleeps 3

Suite Junior

  • 570 sq ft
  • Sleeps 4

Suite Junior

  • 570 sq ft
  • Sleeps 3

Suite Superior

  • 731 sq ft
  • Sleeps 3

Suite Junior

  • 570 sq ft
  • Sleeps 4

Suite Superior

  • 731 sq ft
  • Sleeps 4

Suite Superior

  • 731 sq ft
  • Sleeps 4

Junior Suite Single use Garden View

8.0 out of 10
Very good
(2 reviews)
  • 566 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Junior Suite, Beachside

7.8 out of 10
Good
(18 reviews)
  • 566 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Suite, Beachside

  • 728 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bungalow Superior with Pool View

  • 742 sq ft
  • Sleeps 2

Romance Bungalow by the lake

7.6 out of 10
Good
(5 reviews)
  • 744 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Romance Villa Suite Poolside

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Poolside

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Suite Junior with View

  • 570 sq ft
  • Sleeps 1

Suite Deluxe with View

  • 731 sq ft
  • Sleeps 1

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 4

Villa Luxury with Garden View

  • 624 sq ft
  • Sleeps 2

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 1

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 2

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 3

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 4

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 3

Villa Luxury

  • 624 sq ft
  • Sleeps 1

Suite Junior

  • 570 sq ft
  • Sleeps 2

Suite Junior

  • 570 sq ft
  • Sleeps 3

Suite Junior

  • 570 sq ft
  • Sleeps 4

Suite Junior

  • 570 sq ft
  • Sleeps 3

Suite Junior

  • 570 sq ft
  • Sleeps 4

Suite Deluxe

  • 731 sq ft
  • Sleeps 2

Suite Deluxe

  • 731 sq ft
  • Sleeps 3

Suite Deluxe

  • 731 sq ft
  • Sleeps 4

Suite Deluxe

  • 731 sq ft
  • Sleeps 3

Suite Deluxe

  • 731 sq ft
  • Sleeps 4

About the neighborhood

Kantenah

Grand Palladium Select White Sand Resort & Spa - All Inclusive places you 4.7 mi (7.6 km) from Akumal Beach. This 264-room, 5-star property welcomes business and leisure travelers with 5 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Cenote Azul - 6 min drive - 5.1 miles
  • Cenote Cristalino - 6 min drive - 5.3 miles
  • Ecopark Kantun Chi - 7 min drive - 5.7 miles
  • Xpu-ha Beach - 7 min drive - 5.3 miles
  • Puerto Aventuras Golf Club - 9 min drive - 7.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 66 min drive

Restaurants

  • ‪Xtra Time Sport Bar - ‬8 min walk
  • ‪La Hacienda - ‬9 min walk
  • ‪Aurum (Lobby Bar) - ‬1 min walk
  • ‪Mezcal Lobby Bar - ‬9 min drive
  • ‪Helios Restaurant - ‬2 min drive

About this property

Grand Palladium Select White Sand Resort & Spa - All Inclusive

Luxury property on the beach, with 5 outdoor pools
Grand Palladium Select White Sand Resort & Spa - All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include indoor private hot tubs, furnished balconies, and iPod docks.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia Palladium Spa & Wellness has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Magnifying mirror
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets
  • Renovated entire property - 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 1 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: USD 2 per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Grand Palladium White Sand Kantenah
Grand Palladium White Sand Resort
Grand Palladium White Sand Solidaridad
Grand Palladium White Sand Resort All Inclusive Kantenah
Grand Palladium White Sand All Inclusive Kantenah
Pallaum White d Inclusive Kan
Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

Frequently asked questions

Are there all-inclusive options at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Grand Palladium Select White Sand Resort & Spa - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Select White Sand Resort & Spa - All Inclusive on Jan 5, 2026 start from $376.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Grand Palladium Select White Sand Resort & Spa - All Inclusive provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Grand Palladium Select White Sand Resort & Spa - All Inclusive?

This property is located in Kantenah, close to Akumal Beach, Half Moon Bay, and Puerto Aventuras Marina. You'll also find Xpu-ha Beach and Ecopark Kantun Chi within a short drive.

Is there parking available at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Zentropia Palladium Spa & Wellness is the property's spa and services include deep-tissue massages, beach massages, body wraps, and aromatherapy.

Does Grand Palladium Select White Sand Resort & Spa - All Inclusive feature a casino at the property?

No, Grand Palladium Select White Sand Resort & Spa - All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools.

Is Grand Palladium Select White Sand Resort & Spa - All Inclusive a good place to stay for couples?

There are plenty of amenities for couples at this all-inclusive property, including a private beach, a beach bar, and 5 outdoor pools.

Does Grand Palladium Select White Sand Resort & Spa - All Inclusive have a hot tub?

Yes, all guestrooms at this all-inclusive property have private indoor spa tubs.

Does Grand Palladium Select White Sand Resort & Spa - All Inclusive have a restaurant that serves breakfast?

Yes, Grand Palladium Select White Sand Resort & Spa - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Will Grand Palladium Select White Sand Resort & Spa - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Palladium Select White Sand Resort & Spa - All Inclusive though service animals are welcome.

Does Grand Palladium Select White Sand Resort & Spa - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Grand Palladium Select White Sand Resort & Spa - All Inclusive?

The closest major airport to Grand Palladium Select White Sand Resort & Spa - All Inclusive is Cozumel Intl. Airport (CZM), which is about 23.8 mi away.

Can I book a room with a balcony at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Yes, every guestroom at Grand Palladium Select White Sand Resort & Spa - All Inclusive comes with a furnished balcony with some featuring lake or garden views.

Does Grand Palladium Select White Sand Resort & Spa - All Inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Palladium Select White Sand Resort & Spa - All Inclusive.

Grand Palladium Select White Sand Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 411 out of 774 reviews
Rating 8 - Good. 200 out of 774 reviews
Rating 6 - Okay. 72 out of 774 reviews
Rating 4 - Poor. 42 out of 774 reviews
Rating 2 - Terrible. 49 out of 774 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Grzegorz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel food and transportation around hotels
Stayed 6 nights in Nov 2025

10/10 Excellent

Toni Marie Sunshine

Stayed 5 nights in Oct 2025

8/10 Good

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first impression was it was beautiful! All the staff were very nice and accommodating, some language barrier, but not too bad. Our room was big and comfortable. Only issue with the room was the phone didn't work. Had to ask 3 times for someone to come look and fix it. Still dodnt work when we left 5 days later.Overalll, we had a great time.
Stayed 5 nights in Sep 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Mei Lin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great
Stayed 7 nights in Aug 2025

8/10 Good

Sarah Raeonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Richard Van

Liked: Amenities
good
Stayed 2 nights in Aug 2025

10/10 Excellent

Prakash, Hayward

Stayed 4 nights in Aug 2025

10/10 Excellent

Jacqueline

Stayed 3 nights in Aug 2025

10/10 Excellent

Vladan

Liked: Cleanliness, staff & service, property conditions & facilities
Great concierge staff Cielo and David. Fabulous room aytendants and turn down attendants. Supep friendly staff.
Stayed 6 nights in Aug 2025

10/10 Excellent

Hilario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Xhavit

Stayed 7 nights in Jul 2025

10/10 Excellent

Ermion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Palladium, staf is very friendly, our concierge Cielo and Karen were the best, they texted us every morning when they came at work if we needed anything and also again before leaving work. The food is the best on the buffets, you could find anything, delicious fresh food. The alacarte restaurants were amazing, just make sure you book ahead. We did try 7 of them and the favorite was La Adelita. The cleaning crew everyday cleaned our room and also left wine and deserts for us at the room. From all our other Mexico vacations thus at Palladium was the best, except the fact that we could not enjoy the sea because of seaweed.
Stayed 7 nights in Jul 2025

8/10 Good

Malisa

Stayed 7 nights in Jun 2025

10/10 Excellent

YADIRA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like was the beach it was full of seaweed
Stayed 4 nights in Jul 2025

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I had a truly wonderful stay at Grand Palladium White Sand Resort & Spa. The resort is beautiful, very clean, and the staff were consistently friendly and welcoming. A special thank you to David and Cielo from the concierge team — they were both amazing! David helped us resolve an issue with our room and arranged an upgrade, which made a big difference in our stay. They were incredibly attentive and kind, assisting us with restaurant reservations and providing helpful recommendations. David also connected us with a contact to book a trip to Xel-Há, which turned out to be one of the highlights of our vacation. As a mom traveling with her child, I really appreciated how cared for and supported we felt. I highly recommend this resort and especially want to recognize the exceptional service from the concierge team.
Main Pool at Grand Palladium White Sand
Lobby White Sand
Lobby Collonial
Stayed 6 nights in Jul 2025

8/10 Good

Ermal, Naperville

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jun 2025

10/10 Excellent

Christopher Heath

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our families enjoyed our stay at the Grand Palladium White Sands. The ability to have access to all pools and hotels was fantastic. The dinner locations were enjoyable and the food was delicious. The buffets were also great. The staff was extremely accommodating and getting around the resort was easy with the shuttles picking you up every few minutes. I would also like to send a shout out to David and Cielo who assisted us with everything that we needed such as dinner reservations, shows, shuttle pick up etc. We all really enjoyed having them around at a moments notice. Our family cant wait to go back again soon!
Stayed 5 nights in Jul 2025

10/10 Excellent

Kimberly Renee, Corona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! Every staff member there was so friendly. Thanks to David (concierge) for making sure we were taken care of!
Stayed 5 nights in Jul 2025

10/10 Excellent

Muhammad

Business traveler
Very good and easy
Stayed 4 nights in Jul 2025

10/10 Excellent

Guillermo, Miami

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
100 % recomendable
Stayed 8 nights in Jun 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Rebecca

Stayed 6 nights in Jun 2025

10/10 Excellent

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Lawrence Allan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and spotless. Every single staff member was very friendly and helpful. They appear to really like their jobs. We truly appreciated having our own "butler" in the beachside junior suite, building 59.
Stayed 5 nights in Jun 2025