Grand Palladium Kantenah Resort & Spa All Inclusive

4.0 star property
Family-friendly fun on the beach, with 5 outdoor pools

Choose dates to view prices

Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

Aerial view
View from property
Lake
Outdoor dining
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Bar
  • Room service
  • Breakfast included

Explore the area

Map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710
  • Akumal Beach
    ‪6 min drive‬
  • Yal-ku Lagoon
    ‪9 min drive‬
  • Half Moon Bay
    ‪9 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

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Room options

Deluxe Garden View

8.2 out of 10
Very good
(49 reviews)
  • 397 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Triple Garden View

  • 397 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Selection Junior Suite Rooftop with Private Pool

9.0 out of 10
Wonderful
(2 reviews)
  • 549 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Sigle use Garden View

  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Family Selection Suite Beachside

9.4 out of 10
Exceptional
(3 reviews)
  • 1109 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Selection Junior Suite Swim-up

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Family Selection Junior Suite Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Luxury with View

  • Sleeps 1

Suite Junior with View

  • Sleeps 3

Suite Luxury with View

  • Sleeps 2

Room Deluxe with View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Room Deluxe with View

  • Sleeps 1
  • 1 Twin Bed

Suite Junior with View

  • Sleeps 4

Room Deluxe with View

  • Sleeps 2
  • 1 Double Bed

Room Deluxe with View

  • Sleeps 4

Room Deluxe with View

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Suite Junior with View

  • Sleeps 3

Suite Junior with View

  • Sleeps 1

Suite Junior with View

  • Sleeps 2

Suite Superior with Garden View

  • Sleeps 4

Suite Junior with View

  • Sleeps 4

Suite Master with Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite Junior with Garden View

  • Sleeps 3
  • 2 Double Beds

Suite Luxury with Pool View

  • Sleeps 3
  • 2 Double Beds

Suite Premium with Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite Master with Garden View

  • Sleeps 3
  • 2 Double Beds

Suite Premium with Pool View

  • Sleeps 3
  • 2 Double Beds

Suite Junior with Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite Junior with Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Luxury with Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite Luxury with Pool View

  • Sleeps 4
  • 2 Double Beds

Suite Master with Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Master with Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Suite Junior with Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Suite Master with Garden View

  • Sleeps 3
  • 2 Double Beds

Suite Master with Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Luxury with Pool View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Suite Junior with Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Luxury with Pool View

  • Sleeps 4
  • 2 Double Beds

Suite Junior with Garden View

  • Sleeps 3
  • 2 Double Beds

Suite Premium with Pool View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Suite Premium with Pool View

  • Sleeps 3
  • 2 Double Beds

Suite Premium with Pool View

  • Sleeps 4
  • 2 Double Beds

Suite Luxury with Pool View

  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Kantenah

Grand Palladium Kantenah Resort & Spa All Inclusive places you within a 10-minute drive of popular sights such as Puerto Aventuras Marina and Akumal Beach. This 252-room, 4-star property has 5 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Cenote Azul - 6 min drive - 4.7 miles
  • Akumal Beach - 6 min drive - 4.7 miles
  • Yal-ku Lagoon - 9 min drive - 3.5 miles
  • Half Moon Bay - 9 min drive - 5.8 miles
  • Xel-Há Park - 16 min drive - 12.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬1 min walk
  • ‪Guacamayas Bar - ‬5 min drive
  • ‪Mezcal Lobby Bar - ‬8 min drive
  • ‪Beach Bbq - ‬5 min drive
  • ‪Lobby Bar White Sand - ‬6 min walk

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Family-friendly fun on the beach, with 5 outdoor pools
Grand Palladium Kantenah Resort & Spa All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include furnished balconies, iPod docks, and minibars.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 swim-up bars
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Bowling alley
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - December 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: USD 2 per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Are there all-inclusive rates at Grand Palladium Kantenah Resort & Spa All Inclusive?

Grand Palladium Kantenah Resort & Spa All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Grand Palladium Kantenah Resort & Spa All Inclusive?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Kantenah Resort & Spa All Inclusive on Jul 17, 2025 start from $382.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Grand Palladium Kantenah Resort & Spa All Inclusive?

Grand Palladium Kantenah Resort & Spa All Inclusive offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What can I see close to Grand Palladium Kantenah Resort & Spa All Inclusive?

This property is located in Kantenah, close to Half Moon Bay and Akumal Beach. You'll also find Xpu-ha Beach and Ecopark Kantun Chi within a short drive.

Is parking available on site at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Grand Palladium Kantenah Resort & Spa All Inclusive?

Zentropia is the property's spa and services include beach massages, sports massages, hydrotherapy, and body wraps.

Does Grand Palladium Kantenah Resort & Spa All Inclusive feature a casino at the property?

No, Grand Palladium Kantenah Resort & Spa All Inclusive doesn't have a casino.

Will I find an indoor pool at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools.

Is Grand Palladium Kantenah Resort & Spa All Inclusive good for couples?

There are many amenities for couples at this all-inclusive property, including a private beach and a beach bar plus some guestrooms feature private pools.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a restaurant with a breakfast menu?

Yes, Grand Palladium Kantenah Resort & Spa All Inclusive has 3 restaurants, and serves free buffet breakfast each morning.

Will Grand Palladium Kantenah Resort & Spa All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Palladium Kantenah Resort & Spa All Inclusive though service animals are welcome.

Are there connecting rooms at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

How far is the airport from Grand Palladium Kantenah Resort & Spa All Inclusive?

The closest major airport to Grand Palladium Kantenah Resort & Spa All Inclusive is Cozumel Intl. Airport (CZM), which is 29.9 mi away (264 minutes by car).

Are there rooms with balconies at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, every guestroom at Grand Palladium Kantenah Resort & Spa All Inclusive comes with a furnished balcony with some featuring garden or pool views.

Does Grand Palladium Kantenah Resort & Spa All Inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Palladium Kantenah Resort & Spa All Inclusive.

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 458 out of 1019 reviews
Rating 8 - Good. 302 out of 1019 reviews
Rating 6 - Okay. 123 out of 1019 reviews
Rating 4 - Poor. 72 out of 1019 reviews
Rating 2 - Terrible. 64 out of 1019 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gabriela

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We traveled with both of our young children 11 and 5. They both got to enjoy the different pool areas and waterpark within the property. The older one loved the different game areas they have throughout the resort and unlimited candy everywhere. The kids and us truly enjoyed the night entrainment they had every night. The Mexican show was our favorite!
Stayed 5 nights in Jul 2025

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sea weed problem on beach, but i would love to be back when sea weed is not as dense. Winter or spring break from what i researched.
Stayed 7 nights in Jun 2025

10/10 Excellent

Gulseli Karadag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Hugo, Bothell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best over all Resort!
Stayed 6 nights in Apr 2025

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a wonderful hotel ,employees here is a family , everyone give you the best of them ,food drinks the best , i just come back and i on the way to book for september
Stayed 7 nights in Apr 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Daniel

Traveled with family and small children
Liked: Staff & service
Stay was pleasant until there was an incident involving my 5 year old daughter that was handled poorly and unreasonably. The supervisor's response made no sense and simply ruined the mood for the rest of the stay. I would not return to this resort and would opt for a different one since it is a beautiful area.
Stayed 7 nights in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, except for the fact that the all inclusive package from Expedia did not include transportation to and from the airport to the resort. Last time we were there everything was taken care of in an A to Z fashion. This was an extreme inconvenience at the start of our vacation.
Stayed 9 nights in Mar 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 4 nights in Mar 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Ginger

Stayed 7 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Keri Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The only thing that needs improvement is the nightly entertainment
Stayed 6 nights in Mar 2025

10/10 Excellent

jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In Family selection we were pampered and treated like family. The areas were well kept. Attention to kids activities were very important to us. Our kids 7,5 loved it. They could have a little more activities during the evening. Property was clean and food was good. You did not go thirsty either.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort!
Stayed 5 nights in Mar 2025

10/10 Excellent

Andrea DJ

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was absolutely wonderful! The rooms are beautiful! The pools were exceptional and the food was amazing. Looking forward to coming back!!
Stayed 6 nights in Mar 2025

4/10 Poor

Erin

Disliked: Staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property.
Stayed 8 nights in Dec 2024

10/10 Excellent

Lid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Triamel

Stayed 1 night in Mar 2025

10/10 Excellent

Triamel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience
Stayed 3 nights in Mar 2025

10/10 Excellent

Sachin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay - friendly staff, clean resort, lots of options for food and drinks and no long lines. The beach and pool were nice as well.
Stayed 4 nights in Mar 2025

8/10 Good

Gail

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Meeting Christian, an amazing bartender/mixologist at Churchill’s, was a highlight of our trip! He’s a great guy and makes amazing cocktails. It was so fun to see him create!
Stayed 7 nights in Mar 2025

8/10 Good

Emily

Traveled with family and small children, Traveled with family
Liked: Amenities
I loved the environment and being a little bit in the jungle, but was unprepared for how much walking I would do just getting from my room to the lobby or pool a few times a day. Bring good walking shoes!
Stayed 5 nights in Mar 2025

10/10 Excellent

Geoff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is incredible
Stayed 7 nights in Feb 2025