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Grand Palladium Kantenah Resort & Spa All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

Aerial view
2 bars/lounges, 2 swim-up bars, poolside bar, beach bar
Outdoor dining
Lobby sitting area
Lake

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included

Explore the area

View in a map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪4 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Place, Akumal Beach
    ‪5 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite Garden View

8.4 out of 10
Very good
(58 reviews)
  • Garden view
  • 397 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Single Use Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite Single Use Garden View

  • Garden view
  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Family Selection Junior Suite Garden View

Family Selection Junior Suite Garden View | Minibar, in-room safe, desk, blackout drapes

Family Selection Junior Suite Garden View

9.2 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Swim-up

Family Selection Junior Suite Swim-up | Balcony view

Family Selection Junior Suite Swim-up

9.8 out of 10
Exceptional
(17 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Rooftop with Private Pool

Family Selection Junior Suite Rooftop with Private Pool | View from room

Family Selection Junior Suite Rooftop with Private Pool

9.0 out of 10
Wonderful
(2 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Suite Beachfront

Family Selection Suite Beachfront | Minibar, in-room safe, desk, blackout drapes

Family Selection Suite Beachfront

8.8 out of 10
Excellent
(6 reviews)
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Kantenah

Grand Palladium Kantenah Resort & Spa All Inclusive places you within a 10-minute drive of popular sights such as Puerto Aventuras Marina and Akumal Beach. This 252-room, 5-star property has 5 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Cenote Azul - 4 min drive - 4.7 miles
  • Cenote Cristalino - 5 min drive - 4.9 miles
  • Akumal Beach - 5 min drive - 4.7 miles
  • Ecopark Kantun Chi - 5 min drive - 5.3 miles
  • Akumal Ecological Center - 5 min drive - 4.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Pueblito Lindo - ‬8 min drive
  • ‪Xtra Time Sport Bar - ‬1 min walk
  • ‪La Hacienda - ‬1 min walk
  • ‪Ikebana Japanese Restaurant - ‬8 min drive
  • ‪Arrecifes - ‬5 min drive

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Luxury property on the beach, with 5 outdoor pools
Grand Palladium Kantenah Resort & Spa All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include furnished balconies, iPod docks, and minibars.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Mar 1 - Mar 2
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 swim-up bars
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Bowling alley
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - December 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: USD 2 per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Are there all-inclusive rates at Grand Palladium Kantenah Resort & Spa All Inclusive?

Grand Palladium Kantenah Resort & Spa All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Grand Palladium Kantenah Resort & Spa All Inclusive?

As of Feb 11, 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Kantenah Resort & Spa All Inclusive on Mar 13, 2026 start from $368.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Grand Palladium Kantenah Resort & Spa All Inclusive?

Grand Palladium Kantenah Resort & Spa All Inclusive offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What can I see close to Grand Palladium Kantenah Resort & Spa All Inclusive?

This property is located in Kantenah, close to Half Moon Bay, Akumal Beach, and Puerto Aventuras Marina. You'll also find Cenote Azul and Xpu-ha Beach within a short drive.

Is parking available on site at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Grand Palladium Kantenah Resort & Spa All Inclusive?

Zentropia is the property's spa and services include beach massages, deep-tissue massages, couples treatments, and hydrotherapy.

Does Grand Palladium Kantenah Resort & Spa All Inclusive feature a casino at the property?

No, Grand Palladium Kantenah Resort & Spa All Inclusive doesn't have a casino.

Will I find an indoor pool at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools.

What amenities will couples enjoy at Grand Palladium Kantenah Resort & Spa All Inclusive?

There are many amenities for couples at this all-inclusive property, including a private beach and a beach bar plus some guestrooms feature private pools.

Are there hot tubs at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a restaurant with a breakfast menu?

Yes, Grand Palladium Kantenah Resort & Spa All Inclusive has 3 restaurants, and serves free buffet breakfast each morning.

Will Grand Palladium Kantenah Resort & Spa All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Palladium Kantenah Resort & Spa All Inclusive though service animals are welcome.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Grand Palladium Kantenah Resort & Spa All Inclusive?

The closest major airport to Grand Palladium Kantenah Resort & Spa All Inclusive is Cozumel Intl. Airport (CZM), which is 29.9 mi away (264 minutes by car).

Are there rooms with balconies that I can book at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, every guestroom at Grand Palladium Kantenah Resort & Spa All Inclusive comes with a furnished balcony with some featuring beach or garden views.

Does Grand Palladium Kantenah Resort & Spa All Inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Palladium Kantenah Resort & Spa All Inclusive.

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 592 out of 1027 reviews
Rating 8 - Good. 219 out of 1027 reviews
Rating 6 - Okay. 94 out of 1027 reviews
Rating 4 - Poor. 61 out of 1027 reviews
Rating 2 - Terrible. 61 out of 1027 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Gregory

Stayed 7 nights in Nov 2025

10/10 Excellent

RANJAN A

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Grand Palladium Kantenah Resort & Spa All Inclusive in Mexico, and it was truly an incredible experience from start to finish! The resort is absolutely stunning — surrounded by lush tropical gardens, pristine beaches, and beautiful pools. Every corner feels like paradise. The staff were beyond amazing — warm, welcoming, and always ready to help with a smile. The service throughout the resort was top-notch, whether at the front desk, restaurants, or poolside bars. The food and drinks were fantastic! There were so many options, from delicious buffets to à la carte restaurants with international cuisine. Everything was fresh and flavorful, and the cocktails were perfectly mixed. The villas where I stayed were spacious, clean, and comfortable, with all the amenities you could ask for. I especially loved the attention to detail — the housekeeping team kept everything immaculate. The beach and pool areas were perfect for relaxing, and there was always something to do — from snorkeling and kayaking to live shows and entertainment in the evenings. The spa was also an amazing highlight — peaceful, rejuvenating, and a great way to unwind. Overall, I can’t recommend this resort enough! It’s the perfect destination for couples, families, or anyone looking for a mix of relaxation, adventure, and luxury. I’m already dreaming about my next visit!
Stayed 6 nights in Nov 2025

10/10 Excellent

John

Property is beautiful. Nestled i
Stayed 5 nights in Nov 2025

8/10 Good

Vanessa

Stayed 8 nights in Oct 2025

10/10 Excellent

Izabela

Liked: Amenities
Pool and Food was great, great shows for the kids. We loved it! Thank you.
Stayed 5 nights in Nov 2025

2/10 Terrible

Galina

Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn't clean, was water damage in washroom,nobody want to fix fir few hours. Phone in the room didn't work for 5 days.We cganged 3 coffemaker in the room.WiFi problems, TV the mostly on Mexican and no Gid. Line for food, coffee,cards, towels.Intertiment only on weekend. The same cold food every day. Should be 3 stars. Plus Expedia screwed up is big with plane tickets. Instead of WestJet round trip they give us tickets from Mexico throw American Unated 17 hours flight to Toronto with 2 stops in USA . I call next day but they refused to cgange flight or return our money. And I bought new tickets . After 10 years of good services no more Expidia for us!!!!!
Working in the dark , in the rain for dinner, because no cards to give us a ride
Stayed 7 nights in Nov 2025

10/10 Excellent

Komal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. I wish they have better food options. There was not many vegetarian options.
Stayed 5 nights in Nov 2025

10/10 Excellent

Lawrence

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Israel was amazing as he went above and beyond to remember us and make our stay even more memorable. Julio from Helios was the best service I’ve ever had! After one day he remembered everything I ordered from drinks to food to dessert! Unbelievable service!!
Stayed 7 nights in Oct 2025

10/10 Excellent

Ebony

Stayed 4 nights in Aug 2025

8/10 Good

Lei

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Resort. Happy to stay here.
Stayed 4 nights in Oct 2025

8/10 Good

Dominique Miles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
From the time we arrived, to check in process to the golf cart ride to our villa was nice. The room was beyond our expectations and it was very nice. Loved the fact we had a butler and a swim up pool. Also had access to the other adukt only resort TRS too. The food was great, the staff was friendly and helpful and we had a great time. I would highly recommend to stay at the Grand Palladium. Shout out to Villa 51 butler Erick,who came through with saving our dinner reservations that wasn’t confirmed for whatever reason.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family selection is amazing! Would definitely travel again to this resort but skip the sales pitch for the palladium travel club.
Stayed 7 nights in Oct 2025

8/10 Good

Daniel Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were very clean and well kept. The food was just ok and there were a few times the language barrier caused some inconveniences. Our building butler, Karen was fantastic. We will recommend Grand Palladium to our friends and family
Stayed 5 nights in Oct 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
We have stay
Stayed 5 nights in Oct 2025

10/10 Excellent

Kongsurk, annandale

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10-5
Stayed 3 nights in Oct 2025

10/10 Excellent

Tessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely come back! Was an amazing resort
Stayed 9 nights in Oct 2025

10/10 Excellent

Ryad

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, I was amazed how good the breakfast was for us. I am a very picky eater and my breakfast was never burnt and was cooked perfectly. The reservations for the dinner restaurant was fast and easy by text message on WhatsApp. The only thing I did not like was the food at the dinner restaurant. The food did not meet my expectations. The vip restaurant called the Nest was beyond my expectations and love that restaurant. Love that it had day care for the kids while we eat Beach was beautiful and clean. No matter the situation the staff is always smiling and doing their best. No complaint against them. I would recommend this place again with VIP and the nest restaurant. I also want to mention the gym was very clean and the equipments doesn’t have rust like other resorts. This will be my go to resort
Stayed 7 nights in Oct 2025

10/10 Excellent

April

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there were many areas for bars so lines were short. many food options. rooms tidied each day.
Stayed 6 nights in Oct 2025

10/10 Excellent

Esleyra A Tamez De

Stayed 6 nights in Oct 2025

6/10 Okay

Johnny Abou

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would like to thank Karen and Edmundo our stay very pleasant and happy.
Stayed 6 nights in Oct 2025

10/10 Excellent

Yunjin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

4/10 Poor

Kimberly

Stayed 4 nights in Oct 2025

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at FS Kantenah. The location was wonderful & wasn’t overly crowded this time of year. The grounds are beautiful & we loved being within the mangrove trees throughout the resort. The staff was friendly & mostly helpful when we had an issue. The general service was nice throughout the resort. We had a swim up suite & didn’t use it as much as expected because the FS pool wasn’t crowded at any point. Also… the FS pool has to be one of the best designed pools we’ve ever used. The service at this pool was also impeccable, thank you Lizbeth and Maria!! We enjoyed all of our meals and the ice cream is wonderful. Just keep in mind that cooking styles vary between countries. The let downs: the junior club was a major disappointment in the evening. It should be geared towards 8-13 year olds because 15-19 year olds don’t want to go to a “pajama party”. They do a great job with activities at the FS pool for kids age 6-12 & they should focus on that age group for the evening activities as well. FS Kantenah, if you want suggestions, let me know. The butlers were very nice & always helpful when they could quickly solve our problem. But, if the issue needed to be fixed the next day, the ball was dropped, especially if the butler was not the same person. While picky, the rooms could benefit from some more humidity control. Everything always felt a bit “damp”. It would also help with overall room comfort. We would certainly return again!!!
Stayed 6 nights in Oct 2025

10/10 Excellent

Shengqing, Thornhill

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very glad that we choose the Family Selection package with the resort, everyone in the family enjoyed the time, the butler service is awesome, Ana and Erick are both very responsive and super helpful. We love the restaurant arrangement and the daily activities. My son refuse to cut-off the bracelet as he loves the place so much. We will definitely come back.
Stayed 7 nights in Oct 2025

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