Grand Palladium Kantenah Resort & Spa All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor pools

Choose dates to view prices

Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

Aerial view
Outdoor dining
Lobby sitting area
View from property
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Bar

Explore the area

View in a map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪6 min drive‬
  • Place, Cenote Cristalino
    ‪6 min drive‬
  • Place, Ecopark Kantun Chi
    ‪7 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Deluxe Garden View

8.4 out of 10
Very good
(55 reviews)
  • 397 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Room Deluxe with View

  • 398 sq ft
  • Sleeps 1

Suite Junior with View

  • 452 sq ft
  • Sleeps 1

Suite Luxury with View

  • 624 sq ft
  • Sleeps 1

Room Deluxe with View

  • 398 sq ft
  • Sleeps 2

Suite Junior with View

  • 452 sq ft
  • Sleeps 2

Suite Luxury with View

  • 624 sq ft
  • Sleeps 2

Room Deluxe with View

  • 398 sq ft
  • Sleeps 3

Suite Junior with View

  • 452 sq ft
  • Sleeps 3

Room Deluxe with View

  • 398 sq ft
  • Sleeps 4

Suite Junior with View

  • 452 sq ft
  • Sleeps 4

Room Deluxe with View

  • 398 sq ft
  • Sleeps 3

Suite Junior with View

  • 452 sq ft
  • Sleeps 3

Suite Junior with View

  • 452 sq ft
  • Sleeps 4

Deluxe Sigle use Garden View

  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Suite Superior with Garden View

  • 1108 sq ft
  • Sleeps 4

Family Selection Junior Suite Garden View

9.2 out of 10
Wonderful
(12 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Selection Junior Suite Swim-up

10.0 out of 10
Exceptional
(11 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Family Selection Junior Suite Rooftop with Private Pool

9.0 out of 10
Wonderful
(2 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Family Selection Suite Beachfront

8.4 out of 10
Very good
(5 reviews)
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 2

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 3

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 4

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 2

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 3

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 4

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 2

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 3

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 2

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 3

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 4

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 1

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 3

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 4

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 1

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 3

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 4

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 1

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 3

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 1

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 3

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 4

Suite Premium with Pool View

  • 1108 sq ft
  • Sleeps 4

Family Junior Suite Garden View

  • Sleeps 3

Family Junior Suite Swim-up

  • Sleeps 3

Deluxe Room With Garden View

  • Sleeps 3

Family Selection Suite Beachside

  • Sleeps 2

Family Selection Junior Suite Rooftop With Private Pool

  • Sleeps 3

Family Selection Suite Beachfront

  • Sleeps 3

Deluxe Triple Room

  • Sleeps 3

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About the neighborhood

Kantenah

Grand Palladium Kantenah Resort & Spa All Inclusive places you within a 10-minute drive of popular sights such as Puerto Aventuras Marina and Akumal Beach. This 252-room, 5-star property has 5 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Cenote Azul - 6 min drive - 4.7 miles
  • Cenote Cristalino - 6 min drive - 4.9 miles
  • Ecopark Kantun Chi - 7 min drive - 5.3 miles
  • Xpu-ha Beach - 7 min drive - 4.9 miles
  • Puerto Aventuras Marina - 9 min drive - 7.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Xtra Time Sport Bar - ‬1 min walk
  • ‪Aurum (Lobby Bar) - ‬7 min walk
  • ‪Lobby Bar White Sand - ‬9 min walk
  • ‪La Hacienda - ‬1 min walk
  • ‪Helios Restaurant - ‬3 min drive

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Luxury property on the beach, with 5 outdoor pools
Grand Palladium Kantenah Resort & Spa All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include furnished balconies, iPod docks, and minibars.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 swim-up bars
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Bowling alley
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - December 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: USD 2 per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Are there all-inclusive rates at Grand Palladium Kantenah Resort & Spa All Inclusive?

Grand Palladium Kantenah Resort & Spa All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Grand Palladium Kantenah Resort & Spa All Inclusive?

As of Dec 6, 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Kantenah Resort & Spa All Inclusive on Dec 15, 2025 start from $279.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Grand Palladium Kantenah Resort & Spa All Inclusive?

Grand Palladium Kantenah Resort & Spa All Inclusive offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What can I see close to Grand Palladium Kantenah Resort & Spa All Inclusive?

This property is located in Kantenah, close to Akumal Beach, Half Moon Bay, and Puerto Aventuras Marina. You'll also find Cenote Azul and Xpu-ha Beach within a short drive.

Is there parking available at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Grand Palladium Kantenah Resort & Spa All Inclusive?

Zentropia is the property's spa and services include sports massages, hot stone massages, body wraps, and hydrotherapy.

Does Grand Palladium Kantenah Resort & Spa All Inclusive feature a casino at the property?

No, Grand Palladium Kantenah Resort & Spa All Inclusive doesn't have a casino.

Will I find an indoor pool at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools.

What amenities will couples enjoy at Grand Palladium Kantenah Resort & Spa All Inclusive?

There are many amenities for couples at this all-inclusive property, including a private beach and a beach bar plus some guestrooms feature private pools.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a restaurant with a breakfast menu?

Yes, Grand Palladium Kantenah Resort & Spa All Inclusive has 3 restaurants, and serves free buffet breakfast each morning.

Will Grand Palladium Kantenah Resort & Spa All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Palladium Kantenah Resort & Spa All Inclusive though service animals are welcome.

Are there connecting rooms at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Grand Palladium Kantenah Resort & Spa All Inclusive?

The closest major airport to Grand Palladium Kantenah Resort & Spa All Inclusive is Cozumel Intl. Airport (CZM), which is 29.9 mi away (264 minutes by car).

Can I book a room with a balcony at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, every guestroom at Grand Palladium Kantenah Resort & Spa All Inclusive comes with a furnished balcony with some featuring beach or garden views.

Does Grand Palladium Kantenah Resort & Spa All Inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Palladium Kantenah Resort & Spa All Inclusive.

Reviews

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 542 out of 1004 reviews
Rating 8 - Good. 250 out of 1004 reviews
Rating 6 - Okay. 99 out of 1004 reviews
Rating 4 - Poor. 57 out of 1004 reviews
Rating 2 - Terrible. 56 out of 1004 reviews

Reviews

10/10 Excellent

RANJAN A

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Grand Palladium Kantenah Resort & Spa All Inclusive in Mexico, and it was truly an incredible experience from start to finish! The resort is absolutely stunning — surrounded by lush tropical gardens, pristine beaches, and beautiful pools. Every corner feels like paradise. The staff were beyond amazing — warm, welcoming, and always ready to help with a smile. The service throughout the resort was top-notch, whether at the front desk, restaurants, or poolside bars. The food and drinks were fantastic! There were so many options, from delicious buffets to à la carte restaurants with international cuisine. Everything was fresh and flavorful, and the cocktails were perfectly mixed. The villas where I stayed were spacious, clean, and comfortable, with all the amenities you could ask for. I especially loved the attention to detail — the housekeeping team kept everything immaculate. The beach and pool areas were perfect for relaxing, and there was always something to do — from snorkeling and kayaking to live shows and entertainment in the evenings. The spa was also an amazing highlight — peaceful, rejuvenating, and a great way to unwind. Overall, I can’t recommend this resort enough! It’s the perfect destination for couples, families, or anyone looking for a mix of relaxation, adventure, and luxury. I’m already dreaming about my next visit!
Stayed 6 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the animals around the resort, pools were great. Staff was friendly and helpful, we did not like the food at all!
Stayed 6 nights in Jul 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and staff. Looking forward to coming back to our future trips.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rodolfo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family’s with small children
Stayed 3 nights in Aug 2025

10/10 Excellent

CAROLH, BRONX

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, good Pool. The beach was dirty at this time.
Stayed 6 nights in Aug 2025

10/10 Excellent

Maria Danittza

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing experience with the service of this hotel, everyone is so welcoming, caring, helpful and willing to make your stay very special. Property ia amazing, big but cars are available at any time. We are truly very impressed with this hotel that we are planning to come back next year.
Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was big with a lot of amenities. There were plenty of things to keep you entertained and the property was well maintained. Beach did have a lot of seaweed and was a bit rocky, however with the various amount of pools to choose from won’t miss much.
Stayed 5 nights in Aug 2025

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property layout,
Stayed 3 nights in Aug 2025

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff , amazing food , service was excellent, everywhere was always clean , transportation was quick to get around the resort.
Stayed 3 nights in Aug 2025

8/10 Good

Sherry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this resort. My kids enjoyed everything, especially the swim-up pool.
Stayed 5 nights in Aug 2025

10/10 Excellent

Alex samuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent resort
Stayed 5 nights in Aug 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
We really
Stayed 7 nights in Aug 2025

10/10 Excellent

Quennie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall,our stay and experience was very good and enjoyable.We liked that we have our own butler for every villa that we can simply ask for whatever we need,like a ride to the other resorts and ride to the different restaurants.Staff are all very friendly especially our butlers Andrea and Karen and Erick on Family selection villa.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jorge, SAINT-EUSTACHE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We try to return to this hotel as much as posible. Their service is great. We were a bit unlucky with the seaweed but we enjoyed a lot the property itself. More great souvenirs with my kids and wife. Thanks to everyone that made our 2 week's vacation greater, Special Thanks to Viridiana, the manager and Maria at the nest, Israel at the FS Pool, also Maria and Lizeth at the FS pool. Mil gracias por todo!
Stayed 13 nights in Aug 2025

10/10 Excellent

Catherine Dollente

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place . Very beautiful . We really enjoyed our stay .
Stayed 5 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Ledia, Columbia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything
Stayed 8 nights in Aug 2025

10/10 Excellent

sonia

Stayed 7 nights in Aug 2025

10/10 Excellent

Shapiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance throughout the resort is amazing! The staff, Maykent, Belen, the drivers and servers made my stay extremely welcoming. Getting the VIP treatment via Expedia was incredible. I am already considering booking the same exact trip.
Stayed 5 nights in Aug 2025

10/10 Excellent

Almisa

Liked: Cleanliness, staff & service, property conditions & facilities
The place is amazing! I have nothing negative to say about it
Stayed 8 nights in Aug 2025

10/10 Excellent

Alejandra Del Pilar Carvajal

Liked: Cleanliness, staff & service, property conditions & facilities
El resort es increible, nos encantaron todas las amenities. La comida excelente. Cada una de las personas que trabaja en grand paladium son extremadamente amigables y de muy buen trato. Tuvimos una muy grata experiencia
Stayed 9 nights in Jul 2025

10/10 Excellent

RAMI

Stayed 6 nights in Aug 2025