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Grand Palladium Kantenah Resort & Spa All Inclusive

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Outdoor dining
Lobby sitting area
Lake

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included

Explore the area

View in a map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Place, Akumal Beach
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪89 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite Garden View

8.4 out of 10
Very good
(65 reviews)
  • Garden view
  • 397 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout drapes

Room Deluxe with View

  • 398 sq ft
  • Sleeps 1
  • Free WiFi

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with View

  • 452 sq ft
  • Sleeps 1
  • Free WiFi

View all photos for Suite Luxury with View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury with View

  • 624 sq ft
  • Sleeps 1
  • Free WiFi

View all photos for Junior Suite Single Use Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite Single Use Garden View

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Garden View

Minibar, in-room safe, desk, blackout drapes

Family Selection Junior Suite Garden View

9.2 out of 10
Wonderful
(24 reviews)
  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Swim-up

Balcony view

Family Selection Junior Suite Swim-up

9.4 out of 10
Exceptional
(26 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Rooftop with Private Pool

View from room

Family Selection Junior Suite Rooftop with Private Pool

9.4 out of 10
Exceptional
(3 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Suite Beachfront

Minibar, in-room safe, desk, blackout drapes

Family Selection Suite Beachfront

8.8 out of 10
Excellent
(6 reviews)
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Rooftop with Private Pool Single Use

View from room

Family Selection Junior Suite Rooftop with Private Pool Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Swim-up Single Use

Balcony view

Family Selection Junior Suite Swim-up Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Vista al Jardin Single Use

Minibar, in-room safe, desk, blackout drapes

Family Selection Junior Suite Vista al Jardin Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Suite Beachfront Single Use

Minibar, in-room safe, desk, blackout drapes

Family Selection Suite Beachfront Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Kantenah

Grand Palladium Kantenah Resort & Spa All Inclusive places you within a 10-minute drive of popular sights such as Puerto Aventuras Marina and Akumal Beach. This 252-room, 5-star property has 5 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Cenote Azul - 5 min drive - 4.9 miles
  • Cenote Cristalino - 5 min drive - 5.1 miles
  • Akumal Beach - 6 min drive - 4.7 miles
  • Akumal Ecological Center - 6 min drive - 4.7 miles
  • Ecopark Kantun Chi - 6 min drive - 5.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Pueblito Lindo - ‬8 min drive
  • ‪Xtra Time Sport Bar - ‬1 min walk
  • ‪La Hacienda - ‬1 min walk
  • ‪Oishi Japanese Restaurant - ‬8 min drive
  • ‪Lobby Bar White Sand - ‬9 min walk

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Grand Palladium Kantenah Resort & Spa All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include furnished balconies, iPod docks, and minibars.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

6 outdoor pools, pool umbrellas
Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive
Kantenah
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
9.0 out of 10, Wonderful, 288 reviews
$513 nightly
The price is $621
Jun 30 - Jul 1
Total with taxes and fees
Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 swim-up bars
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Bowling alley
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - December 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Are there all-inclusive rates at Grand Palladium Kantenah Resort & Spa All Inclusive?

Grand Palladium Kantenah Resort & Spa All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Grand Palladium Kantenah Resort & Spa All Inclusive?

As of Jun 24, 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Kantenah Resort & Spa All Inclusive on Jul 8, 2026 start from $329, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Grand Palladium Kantenah Resort & Spa All Inclusive?

Grand Palladium Kantenah Resort & Spa All Inclusive offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What can I see close to Grand Palladium Kantenah Resort & Spa All Inclusive?

This property is located in Kantenah, close to Yal-ku Lagoon, Half Moon Bay, and Akumal Beach. You'll also find Cenote Azul and Xpu-ha Beach within a short drive.

Is parking available on site at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, self parking is offered for free at the property.

Is a spa located at Grand Palladium Kantenah Resort & Spa All Inclusive?

Zentropia is the property's spa and services include beach massages, sports massages, hydrotherapy, and body wraps.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 5 outdoor pools, a private beach, and beachside massages at this property.

Does Grand Palladium Kantenah Resort & Spa All Inclusive feature a casino at the property?

No, Grand Palladium Kantenah Resort & Spa All Inclusive doesn't have a casino.

Will I find an indoor pool at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools.

Is Grand Palladium Kantenah Resort & Spa All Inclusive good for couples?

There are many amenities for couples at this property, including a private beach plus some guestrooms feature a private pool and a private indoor hot tub.

Are there hot tubs at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, but this property offers jetted bathtubs in all guestrooms.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a restaurant with a breakfast menu?

Yes, Grand Palladium Kantenah Resort & Spa All Inclusive has 3 restaurants, and serves free buffet breakfast each morning.

Will Grand Palladium Kantenah Resort & Spa All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Palladium Kantenah Resort & Spa All Inclusive though service animals are welcome.

Are there connecting rooms at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, there aren't connecting guestrooms at this property.

How far is the airport from Grand Palladium Kantenah Resort & Spa All Inclusive?

The closest major airport to Grand Palladium Kantenah Resort & Spa All Inclusive is Cozumel Intl. Airport (CZM), which is 29.9 mi away (264 minutes by car).

Are there rooms with balconies that I can book at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, every guestroom at Grand Palladium Kantenah Resort & Spa All Inclusive comes with a furnished balcony and some offer beach and garden views.

Does Grand Palladium Kantenah Resort & Spa All Inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Palladium Kantenah Resort & Spa All Inclusive.

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 647 out of 1010 reviews
Rating 8 - Good. 202 out of 1010 reviews
Rating 6 - Okay. 74 out of 1010 reviews
Rating 4 - Poor. 45 out of 1010 reviews
Rating 2 - Terrible. 42 out of 1010 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with a lot of amenities for families.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ignacio Guerra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, excelente servicio.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Lots to explore. Very attentive staff, as well. We loved our stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nathanial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, beautiful beach, good food, great hospitality and professionalism from staff
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, especially with kids, very family oriented. We have been there 3 times, would love to go again.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Elad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Cesar

Overall great resort, room clean, food great and shows were amazing.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pools. Staff were very nice. The food was good. Overall a great family stay.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Anthony Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools all really nice and well maintained. Staff was all friendly and rooms were awesome.
Stayed 8 nights in Mar 2026
Verified

8/10 Good

Daniel

Great amenities, great room,
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Grant

Liked: Cleanliness, amenities, property conditions & facilities
We loved the vegetation and all the animals around the resort
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff really helpful. One of the best places
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was very nice and enjoyable
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay! Great service, friendly people, beautiful grounds and we had an awesome swim up room!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Teodora

Liked: Cleanliness, staff & service, property conditions & facilities
Famille Selection is great with butler and private beach
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Kari Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family selection swim up bar was a huge hit amongst the kids! The staff were fantastic and went above and beyond to help us with everything we needed. We loved everything about our stay at this resort.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family selection was great! We had access to the entire resort. Food was good, swim up room was amazing and all the amenities were awesome.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Jehan

Liked: Cleanliness, amenities, property conditions & facilities
Family selection rooms were clean, and butlers were very helpful, great location, family atmosphere
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and amenities from top to bottom. Would highly recommend.!
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pool and activities were fantastic! The rooms were kept spotless. The staff was amazing. We truly couldn’t have had a better experience.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

BRONISLAV

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent customer service and staff
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Stefan

Liked: Cleanliness, property conditions & facilities
Clean room attentive staff
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time at this resort. The resort was clean and modern, one of the nicest we’ve stayed at. The rooms were spacious and cleaned daily. The Family Selection was worth the upgrade as the additional amenities and butler service made the trip truly unforgettable.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, Israel and Lucero were amazing.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

amy lynn

Liked: Cleanliness, amenities, property conditions & facilities
Room was fantastic, clean and modern. Staff was courteous, helpful, and amenities were great. Beautiful grounds and great food!
Stayed 7 nights in Jan 2026

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