Grand Palladium Kantenah Resort & Spa All Inclusive

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Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

Aerial view
Property video
Lobby sitting area
2 bars/lounges, 2 swim-up bars, poolside bar, beach bar
Outdoor dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included

Explore the area

View in a map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Place, Akumal Beach
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪89 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Junior Suite Garden View

8.4 out of 10
Very good
(63 reviews)
  • Garden view
  • 397 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Room Deluxe with View

  • 398 sq ft
  • Sleeps 1
  • Free WiFi

Suite Junior with View

  • 452 sq ft
  • Sleeps 1
  • Free WiFi

Suite Luxury with View

  • 624 sq ft
  • Sleeps 1
  • Free WiFi

Room Deluxe with View

  • 398 sq ft
  • Sleeps 2
  • Free WiFi

Suite Junior with View

  • 452 sq ft
  • Sleeps 2
  • Free WiFi

Suite Luxury with View

  • 624 sq ft
  • Sleeps 2
  • Free WiFi

Room Deluxe with View

  • 398 sq ft
  • Sleeps 3
  • Free WiFi

Suite Junior with View

  • 452 sq ft
  • Sleeps 3
  • Free WiFi

Room Deluxe with View

  • 398 sq ft
  • Sleeps 4
  • Free WiFi

Suite Junior with View

  • 452 sq ft
  • Sleeps 4
  • Free WiFi

Room Deluxe with View

  • 398 sq ft
  • Sleeps 3
  • Free WiFi

Suite Junior with View

  • 452 sq ft
  • Sleeps 3
  • Free WiFi

Suite Junior with View

  • 452 sq ft
  • Sleeps 4
  • Free WiFi

Junior Suite Single Use Garden View

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite Superior with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 4
  • Free WiFi

Family Selection Junior Suite Garden View

9.4 out of 10
Exceptional
(23 reviews)
  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Family Selection Junior Suite Swim-up

9.6 out of 10
Exceptional
(25 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Family Selection Junior Suite Rooftop with Private Pool

9.4 out of 10
Exceptional
(3 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Family Selection Suite Beachfront

8.8 out of 10
Excellent
(6 reviews)
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Family Selection Junior Suite Rooftop with Private Pool Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Family Selection Junior Suite Swim-up Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Family Selection Junior Suite Vista al Jardin Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Family Selection Suite Beachfront Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Suite Junior with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 2
  • Free WiFi

Suite Junior with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 3
  • Free WiFi

Suite Junior with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 4
  • Free WiFi

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 2
  • Free WiFi

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 3
  • Free WiFi

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 4
  • Free WiFi

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 2
  • Free WiFi

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 3
  • Free WiFi

Suite Master with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 2
  • Free WiFi

Suite Master with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 3
  • Free WiFi

Suite Master with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 4
  • Free WiFi

Suite Junior with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 1
  • Free WiFi

Suite Junior with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 3
  • Free WiFi

Suite Junior with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 4
  • Free WiFi

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 1
  • Free WiFi

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 3
  • Free WiFi

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 4
  • Free WiFi

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 1
  • Free WiFi

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 3
  • Free WiFi

Suite Master with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 1
  • Free WiFi

Suite Master with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 3
  • Free WiFi

Suite Master with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 4
  • Free WiFi

Suite Premium with Pool View

  • 1108 sq ft
  • Sleeps 4
  • Free WiFi

Family Junior Suite Garden View

  • Sleeps 3
  • Free WiFi

Family Junior Suite Swim-up

  • Sleeps 3
  • Free WiFi

Deluxe Room With Garden View

  • Sleeps 3
  • Free WiFi

Family Selection Suite Beachside

  • Sleeps 2
  • Free WiFi

Family Selection Junior Suite Rooftop With Private Pool

  • Sleeps 3
  • Free WiFi

Junior Suite with Garden View

  • Sleeps 2
  • Free WiFi

Family Selection Suite Beachfront Single Use

  • Sleeps 1
  • Free WiFi

Family Selection Junior Suite Vista Al Jardin Single Use

  • Sleeps 1
  • Free WiFi

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About the neighborhood

Kantenah

Grand Palladium Kantenah Resort & Spa All Inclusive places you within a 10-minute drive of popular sights such as Puerto Aventuras Marina and Akumal Beach. This 252-room, 5-star property has 5 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Cenote Azul - 5 min drive - 4.9 miles
  • Cenote Cristalino - 5 min drive - 5.1 miles
  • Akumal Beach - 6 min drive - 4.7 miles
  • Akumal Ecological Center - 6 min drive - 4.7 miles
  • Ecopark Kantun Chi - 6 min drive - 5.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Pueblito Lindo - ‬8 min drive
  • ‪Xtra Time Sport Bar - ‬1 min walk
  • ‪La Hacienda - ‬1 min walk
  • ‪Oishi Japanese Restaurant - ‬8 min drive
  • ‪Lobby Bar White Sand - ‬9 min walk

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Grand Palladium Kantenah Resort & Spa All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include furnished balconies, iPod docks, and minibars.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 swim-up bars
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Bowling alley
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - December 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Are there all-inclusive rates at Grand Palladium Kantenah Resort & Spa All Inclusive?

Grand Palladium Kantenah Resort & Spa All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Grand Palladium Kantenah Resort & Spa All Inclusive?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Kantenah Resort & Spa All Inclusive on May 31, 2026 start from $319, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Grand Palladium Kantenah Resort & Spa All Inclusive?

Grand Palladium Kantenah Resort & Spa All Inclusive offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What can I see close to Grand Palladium Kantenah Resort & Spa All Inclusive?

This property is located in Kantenah, close to Half Moon Bay and Akumal Beach. You'll also find Cenote Azul and Xpu-ha Beach within a short drive.

Is parking available on site at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, self parking is offered for free at the property.

Is a spa located at Grand Palladium Kantenah Resort & Spa All Inclusive?

Zentropia is the property's spa and services include sports massages, deep-tissue massages, body wraps, and aromatherapy.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 5 outdoor pools, a private beach, and beachside massages at this property.

Does Grand Palladium Kantenah Resort & Spa All Inclusive feature a casino at the property?

No, Grand Palladium Kantenah Resort & Spa All Inclusive doesn't have a casino.

Will I find an indoor pool at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools.

Is Grand Palladium Kantenah Resort & Spa All Inclusive good for couples?

There are many amenities for couples at this property, including a private beach plus some guestrooms feature a private pool and a private indoor hot tub.

Are there hot tubs at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, but this property offers jetted bathtubs in all guestrooms.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a restaurant with a breakfast menu?

Yes, Grand Palladium Kantenah Resort & Spa All Inclusive has 3 restaurants, and serves free buffet breakfast each morning.

Will Grand Palladium Kantenah Resort & Spa All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Palladium Kantenah Resort & Spa All Inclusive though service animals are welcome.

Are there connecting rooms at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, there aren't connecting guestrooms at this property.

How far is the airport from Grand Palladium Kantenah Resort & Spa All Inclusive?

The closest major airport to Grand Palladium Kantenah Resort & Spa All Inclusive is Cozumel Intl. Airport (CZM), which is 29.9 mi away (264 minutes by car).

Are there rooms with balconies that I can book at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, every guestroom at Grand Palladium Kantenah Resort & Spa All Inclusive comes with a furnished balcony and some offer beach and garden views.

Does Grand Palladium Kantenah Resort & Spa All Inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Palladium Kantenah Resort & Spa All Inclusive.

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1010 reviews
Rating 8 - Good. 204 out of 1010 reviews
Rating 6 - Okay. 77 out of 1010 reviews
Rating 4 - Poor. 46 out of 1010 reviews
Rating 2 - Terrible. 47 out of 1010 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff really helpful. One of the best places
Stayed 3 nights in Apr 2026

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday stay at family select level with swim out and then moved to beachfront swim out. Enjoyed both rooms. The rooms were spacious and provided many amenities l’occitane toiletries, clothing steamer, hair dryer. There were ample areas for seating at the beach and pool area. Kiyoshi and Luis were out butlers and were very accommodating- we very much enjoyed them and found this service helpful. There were many covered walkways and signs to help with directions to each area. Reservations were accommodated with butler assistance but still hard to come by and we were not able to access the restaurants we wanted for our stay. The buffets are all the same food and overall found the food to be mediocre along with drink quality even with premium beverage level. With older kids there were not activities during the day but younger kids are very catered to. We did enjoy the wildlife around the resort daily and the pizza stop which has amazing pizza. All pizza is not created equally room service pizza and the other private areas had a pizza that was not great. It’s unfortunate that the pizza offered at white sands is not extended through all areas. Overall the resorts is beautiful with amenities and for families with smaller children is great.
Stayed 5 nights in Apr 2026

10/10 Excellent

Jessie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time of our lives because of the exquisite care from Ali Velazquez concierge. The beauty of the property, the quality of the food, the fabulous pools, beaches, walking paths, flamingos and serene atmosphere, made it a trip we will always cherish. Ali's care for us during our stay was full of kindness and generosity. My daughter's new goal is to become a lifetime member and this is in large part due to Ali who creates a quality connection to all guests lucky enough to have her as their concierge.
Our view of the pool with a swim up bar, as we ate lunch everyday made by talented chefs.
Stayed 5 nights in Mar 2026

10/10 Excellent

Leo, Manalapan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, especially with kids, very family oriented. We have been there 3 times, would love to go again.
Stayed 10 nights in Feb 2026

10/10 Excellent

Julia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I'd say we had a great week here I have literally no complaints. The food was great. The room service was great. Our room was always clean even when I had the do not disturb on the Butler would confirm pools were great. I loved the family selection aspect, but we did spend most of our time at the colonial pool. The Butler service is amazing. I would do family selection just to have the but again they booked everything for me anytime I had any questions that would respond immediately. This is my first time in Mexico and I would say this was probably the best resort I've been to.
Stayed 7 nights in Feb 2026

4/10 Poor

Jessica

Traveled with family and small children
Disliked: Cleanliness
Staff felt like they didn’t want to be there. Food was so bland. Not enough vegan options. Could be cleaner.
Stayed 7 nights in Feb 2026

10/10 Excellent

NOUSHIN

Stayed 11 nights in Jan 2026

8/10 Good

Steven Russell

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Kantenah for 6 days and booked a Jr. Garden suite. We have 2 children but didn't want to spend the rather big diff. to FS (Family select). We heard the hotel is great without. Upon arrival we were upgraded to it because it was our 1st time. How cool! We now could go anywhere even TRS. Loved the El Niu (Pool Restaurant that was great and didn't require you to change clothes) and family pool access but otherwise really didn't need it. The beach bar at FS/TRS didn't have anything too special beside ice cream. Rather ate at buffet which was super good. I'm original from EU and rather picky but really enjoyed all the food. Outstanding reservation on options. Nobody got sick either. The biggest advantage of FS is room location/having your own concierge If they do a good job. We didn't like they pushed a membership so hard. We had just arrived, wanted to see the grounds and get to our room. One bad staff experience in PM @La Hacienda (unorganized and brushed off) and staff @lobby bar seemed unmotivated/super slow. Everyone else was amazing! Very calm setting, friendly. Our favorite place to eat was the GranAzul with outdoor seating facing pool which was beautiful and large & the Japanese restaurant! Rooms clean+well attended. Booked 2 db beds bec. of the kids which worked out so well. 1 slept in one of the db beds,the other on included pullout that they made up moving fw. Recommend: Work harder on beach setting. Love: Family focus& options!
Stayed 5 nights in Feb 2026

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was very impressed. The rooms were very clean, the staff were friendly and helpful, and the food was amazing! I am celiac and there were so many options for me to chose from.
Stayed 9 nights in Feb 2026

10/10 Excellent

Kathleen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Of all the areas to stay at the Grand Palladium, I would choose Kantenah! The lobby was updated a few years ago and the rooms are nice. The pool is great but it’s very deep.. can’t touch in most of the pool, preferred white sands pool. The food is great! It’s closest to the nicer part of the beach compared to white sands. Will be going back!!
Stayed 7 nights in Feb 2026

10/10 Excellent

STACY

Stayed 9 nights in Feb 2026

8/10 Good

Debra

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Only problem was given 3rd floor rooms in Villa 46 for guests in their 70s with bad knees. We weren't told no elevator. Request for lower level rooms promptly honored. Thank you! We didn't mention it while there because everything else was exceptional - but rooms smelled like mold/mildew, damp clothes never dried out, hair was always frizzy. There's a water problem in those lower level villas just FYI
Stayed 8 nights in Feb 2026

10/10 Excellent

Cesar

Traveled with family
Overall great resort, room clean, food great and shows were amazing.
Stayed 5 nights in Feb 2026

6/10 Okay

Monserrat

Stayed 6 nights in Feb 2026

8/10 Good

Eric Benjamin

Stayed 5 nights in Feb 2026

10/10 Excellent

Stephen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was immaculate both morning and night. Staff was extremely friendly, helpful and knowledgeable. They were very appreciative of tips both big and small but never once asked or gave off the impression they expected it. Food quality was high in my humble opinion. At times could have use a little more spice but that just personal preference. Ample selection of food both native to Mexico and international flavours. We stayed in kantenah in a family select room. The family select amenities were fantastic and quality can only be fully understood with experiencing them. Would and will recommend to friends and family. Lastly, beaches and pools all in excellent condition with ample help from staff if required. Kids (5) and (7) had an amazing time as well. Absolutely excellent!!!
Stayed 7 nights in Feb 2026

10/10 Excellent

Valentin, Zion

Stayed 5 nights in Feb 2026

10/10 Excellent

Michael

Stayed 7 nights in Feb 2026

10/10 Excellent

Andrey

Stayed 7 nights in Feb 2026

6/10 Okay

Adrianna, Colchester

Stayed 6 nights in Feb 2026

8/10 Good

Thomas

Stayed 4 nights in Feb 2026

10/10 Excellent

BRONISLAV

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent customer service and staff
Stayed 7 nights in Feb 2026

10/10 Excellent

Lucy Elizabeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time we’ve stayed at this hotel and it was just as wonderful as we remembered. Would definitely recommend.
Stayed 7 nights in Jan 2026

10/10 Excellent

Angelica

Traveled with family and small children, Traveled with group, Business traveler
Liked: Property conditions & facilities
Great food. Great staff , great entertainment, great pools. Top place.
Stayed 6 nights in Jan 2026

10/10 Excellent

Jehan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family selection rooms were clean, and butlers were very helpful, great location, family atmosphere
Stayed 7 nights in Jan 2026