Grand Palladium Kantenah Resort & Spa All Inclusive

Luxury property on the beach, with 5 outdoor pools

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

On private beach
Bar
Breakfast included

Explore the area

Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710

Place, Akumal Beach
‪6 min drive‬
Place, Yal-ku Lagoon
‪9 min drive‬
Place, Half Moon Bay
‪9 min drive‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Deluxe Garden View

Very good

397 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Room Deluxe with View

398 sq ft
Sleeps 1

Suite Junior with View

452 sq ft
Sleeps 1

Suite Luxury with View

624 sq ft
Sleeps 1

Room Deluxe with View

398 sq ft
Sleeps 2

Suite Junior with View

452 sq ft
Sleeps 2

Suite Luxury with View

624 sq ft
Sleeps 2

Room Deluxe with View

398 sq ft
Sleeps 3

Suite Junior with View

452 sq ft
Sleeps 3

Room Deluxe with View

398 sq ft
Sleeps 4

Suite Junior with View

452 sq ft
Sleeps 4

Room Deluxe with View

398 sq ft
Sleeps 3

Suite Junior with View

452 sq ft
Sleeps 3

Suite Junior with View

452 sq ft
Sleeps 4

Deluxe Sigle use Garden View

397 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

Suite Superior with Garden View

1108 sq ft
Sleeps 4

Family Selection Junior Suite Garden View

Wonderful

398 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Selection Junior Suite Swim-up

Exceptional

398 sq ft
1 bedroom
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Family Selection Junior Suite Rooftop with Private Pool

Wonderful

549 sq ft
1 bedroom
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Family Selection Suite Beachfront

Exceptional

1109 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite Junior with Garden View

398 sq ft
Sleeps 2

Suite Junior with Garden View

398 sq ft
Sleeps 3

Suite Junior with Garden View

398 sq ft
Sleeps 4

Suite Luxury with Pool View

398 sq ft
Sleeps 2

Suite Luxury with Pool View

398 sq ft
Sleeps 3

Suite Luxury with Pool View

398 sq ft
Sleeps 4

Suite Premium with Pool View

548 sq ft
Sleeps 2

Suite Premium with Pool View

548 sq ft
Sleeps 3

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

1108 sq ft
Sleeps 2

Suite Master with Garden View

1108 sq ft
Sleeps 3

Suite Master with Garden View

1108 sq ft
Sleeps 4

Suite Junior with Garden View

398 sq ft
Sleeps 1

Suite Junior with Garden View

398 sq ft
Sleeps 3

Suite Junior with Garden View

398 sq ft
Sleeps 4

Suite Luxury with Pool View

398 sq ft
Sleeps 1

Suite Luxury with Pool View

398 sq ft
Sleeps 3

Suite Luxury with Pool View

398 sq ft
Sleeps 4

Suite Premium with Pool View

548 sq ft
Sleeps 1

Suite Premium with Pool View

548 sq ft
Sleeps 3

Suite Master with Garden View

1108 sq ft
Sleeps 1

Suite Master with Garden View

1108 sq ft
Sleeps 3

Suite Master with Garden View

1108 sq ft
Sleeps 4

Suite Premium with Pool View

1108 sq ft
Sleeps 4

About the neighborhood

Kantenah

Grand Palladium Kantenah Resort & Spa All Inclusive places you within a 10-minute drive of popular sights such as Puerto Aventuras Marina and Akumal Beach. This 252-room, 5-star property has 5 outdoor pools along with a private beach and a full-service spa.

What's nearby

Cenote Azul - 6 min drive - 4.7 miles
Akumal Beach - 6 min drive - 4.7 miles
Yal-ku Lagoon - 9 min drive - 3.5 miles
Half Moon Bay - 9 min drive - 5.8 miles
Xel-Há Park - 16 min drive - 12.4 miles

Getting around

Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

‪Sports Bar Sirenis - ‬8 min drive
‪Xtra Time Sport Bar - ‬1 min walk
‪La Hacienda - ‬1 min walk
‪Lobby Bar White Sand - ‬9 min walk
‪Helios Restaurant - ‬3 min drive

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Luxury property on the beach, with 5 outdoor pools

Grand Palladium Kantenah Resort & Spa All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.

Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include furnished balconies, iPod docks, and minibars.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

On private beach
Pool
Breakfast included
All inclusive

$213 nightly

Oct 5 - Oct 6

Total with taxes and fees

On private beach
Pool
Breakfast included
All inclusive

$350 nightly

Oct 7 - Oct 8

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
2 bars/lounges
2 swim-up bars
3 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Couples/private dining

Things to do

5 outdoor pools
Arcade/game room
Archery
Basketball
Beach volleyball
Billiards/pool table
Boat tours
Bowling alley
Children's club
Children's pool
Evening entertainment
Fitness classes
Full-service spa
Games
Gym
Kayaking
Mini golf
Pilates classes
Playground
Racquetball/squash
Sauna
Scuba diving
Segway rentals/tours
Shopping
Steam room
Tennis
Waterslide
Windsurfing
Yoga classes

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Bowling alley
Children's club
Children's games
Children's pool
In-room crib
Laundry facilities
Lifeguards on site
Mini golf
Playground
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

16 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Sports massages
Steam room
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

11 buildings
2 floors
Banquet hall
Built in 2002
Designated smoking areas
Lifeguards
Renovated entire property - December 2023

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib

Bathroom

Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

32-inch flat-screen TV with premium cable channels
iPod dock
Pay movies

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

One child 2 years old or younger stays free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Sanitation services: USD 2 per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
No rollaway or extra beds are available.

Property is also known as

Grand Palladium Kantenah Solidaridad

Grand Palladium Kantenah Resort All Inclusive

Kantenah Grand Palladium

Grand Palladium Kantenah

Grand Palladium Kantenah All Inclusive

Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Are there all-inclusive rates at Grand Palladium Kantenah Resort & Spa All Inclusive?

Grand Palladium Kantenah Resort & Spa All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Grand Palladium Kantenah Resort & Spa All Inclusive?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Kantenah Resort & Spa All Inclusive on Oct 7, 2025 start from $209.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Grand Palladium Kantenah Resort & Spa All Inclusive?

Grand Palladium Kantenah Resort & Spa All Inclusive offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What can I see close to Grand Palladium Kantenah Resort & Spa All Inclusive?

This property is located in Kantenah, close to Half Moon Bay and Akumal Beach. You'll also find Xpu-ha Beach and Ecopark Kantun Chi within a short drive.

Is there parking available at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Grand Palladium Kantenah Resort & Spa All Inclusive?

Zentropia is the property's spa and services include deep-tissue massages, beach massages, aromatherapy, and hydrotherapy.

Does Grand Palladium Kantenah Resort & Spa All Inclusive feature a casino at the property?

No, Grand Palladium Kantenah Resort & Spa All Inclusive doesn't have a casino.

Will I find an indoor pool at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools.

Is Grand Palladium Kantenah Resort & Spa All Inclusive a good place to stay for couples?

There are many amenities for couples at this all-inclusive property, including a private beach and a beach bar plus some guestrooms feature private pools.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a restaurant with a breakfast menu?

Yes, Grand Palladium Kantenah Resort & Spa All Inclusive has 3 restaurants, and serves free buffet breakfast each morning.

Will Grand Palladium Kantenah Resort & Spa All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Palladium Kantenah Resort & Spa All Inclusive though service animals are welcome.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Grand Palladium Kantenah Resort & Spa All Inclusive?

The closest major airport to Grand Palladium Kantenah Resort & Spa All Inclusive is Cozumel Intl. Airport (CZM), which is 29.9 mi away (264 minutes by car).

Can I book a room with a balcony at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, every guestroom at Grand Palladium Kantenah Resort & Spa All Inclusive comes with a furnished balcony with some featuring garden or pool views.

Does Grand Palladium Kantenah Resort & Spa All Inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Palladium Kantenah Resort & Spa All Inclusive.

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Tina

Traveled with family

Oct 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the animals around the resort, pools were great. Staff was friendly and helpful, we did not like the food at all!

Stayed 6 nights in Jul 2025

10/10 Excellent

JOSE

Sep 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel and staff. Looking forward to coming back to our future trips.

Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Traveled with group, Traveled with family

Sep 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was big with a lot of amenities. There were plenty of things to keep you entertained and the property was well maintained. Beach did have a lot of seaweed and was a bit rocky, however with the various amount of pools to choose from won’t miss much.

Stayed 5 nights in Aug 2025

8/10 Good

Tawfiq Ibrahim Hamdan

Aug 22, 2025

Liked: Cleanliness, property conditions & facilities

Very nice this time of the year the the sargassum was too much. Couldn’t enjoy the beach from the smell and mosquitoes.

Stayed 7 nights in Aug 2025

10/10 Excellent

Bryan J

Aug 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Fabulous experience...nice and clean...great staff...great dining options...lots to do highly Recommended!!!

Stayed 4 nights in Aug 2025

4/10 Poor

Dana

Traveled with family

Aug 10, 2025

Liked: Cleanliness

If you enjoy using an ap to do everything and having dinner at either 530 or 10 pm then this is the place for you. Food is subpar at best. Everything is about the upsell.

Stayed 6 nights in Aug 2025

8/10 Good

Gabriela

Traveled with family and small children

Jul 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We traveled with both of our young children 11 and 5. They both got to enjoy the different pool areas and waterpark within the property. The older one loved the different game areas they have throughout the resort and unlimited candy everywhere. The kids and us truly enjoyed the night entrainment they had every night. The Mexican show was our favorite!

Stayed 5 nights in Jul 2025

10/10 Excellent

Sandra L

Jul 6, 2025

We were unable to use the beach due to the Sargasm, so that was really the only sad part about this trip. I must say that I was very pleased with the staff and the way they treated us from checking all the way to check out. Everyone was kind helpful and always answered all the questions with a smile. They really make you feel at home. The rooms were extremely clean, we upgraded to a swim up room, and our children used the pool daily. Our two favorite restaurants were the nest and Letty chef. Totally worth paying for that dinner because not only is the food amazing, the show in experience is something we’ve never seen before. My kids loved it. Our other restaurant that we loved was The Nest We enjoyed our daily breakfast.

Stayed 6 nights in Jun 2025

10/10 Excellent

Amber

Jul 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 10 nights in Jun 2025

8/10 Good

Yanisleydi Perez

Traveled with family and small children

Jul 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

My second time and it was it beautiful experience, I love Family selection and the swim-up rooms. The missing ⭐ is because there is not accessible beach this time of the year and is nature, I get it! But the prices should be adjusted keeping in mind that you will enjoy only the swimming pools. Thanks to everyone worker, they work so hard and they are so attentive. Antonio and the lady that is in charge of everything in the family selection buffet (blue shirt) I can't remember her name, they are a true gem. Thanks to everyone! See you next time

Stayed 7 nights in Jun 2025

10/10 Excellent

TAMARA

Jul 3, 2025

Stayed 5 nights in Jun 2025

6/10 Okay

Luke

Jul 2, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Jul 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jun 2025

6/10 Okay

Marvin

Jul 1, 2025

Liked: Cleanliness, property conditions & facilities

Grand Palladium Riviera Maya – Guest Experience Report I’ve stayed at the Grand Palladium in Riviera Maya before and had wonderful experiences in the past. Unfortunately, this most recent visit was deeply disappointing and fell far below the standard I’ve come to expect from a resort of this caliber. To begin with, the butler service was unreliable and ineffective. Every time I made a request, it was either ignored or never followed through on. This was a consistent issue throughout my stay, and it significantly impacted my overall experience. There were also major delays when it came to food and beverage service. Whether it was lunch or dinner, waiting for drinks became a frustrating routine. The service was noticeably inconsistent and slow. On my first day, I had trouble getting into my room and approached the manager for assistance. Unfortunately, the manager was unhelpful and did not resolve the issue. Once I finally got access to the room, I noticed that it was never properly stocked with drinks or snacks—something that should be standard for this level of resort. Another deeply concerning issue was the behavior of some of the staff. There appeared to be a clear preference shown toward white guests over others. This kind of unequal treatment is unacceptable and left a lasting negative impression. Perhaps the most upsetting part of my stay was the inability to book a massage. This was something I had been looking forward to and was very important to me for personal

Stayed 5 nights in Jun 2025

6/10 Okay

Kailey Adrieanna

Traveled with family and small children

Jun 30, 2025

Liked: Cleanliness, property conditions & facilities

Dont come during summer, beach is closed due to mountains of seaweed and it STINKS. We had zero issues with the room or housekeeping. Our butler/concierge was so awesome that we ended up tipping him $100 extra before leaving. The resort was beautiful. But here’s the down side. The food… not good.. not even the restaurants that you have to pay extra for. Every meal we had was bland, room temp, and very small portions. Room service is even worse than the restaurants. Also, I got sick TWICE while on my stay from poorly handled fruits and vegetables. Most of the drinks from the bar also tasted odd so I stuck to wine mostly, which they charged extra for. Moving on from food, we ended up getting CONNED into joining the travel club for extra benefits.. but in order to receive the benefits we had to attend a welcome breakfast. They HOUNDED us about it. I mean relentlessly. So my 2 children and I got up early and went to the breakfast. When we got there we were told that we couldnt attend because my husband was not with us and then were sent back across the resort to get breakfast elsewhere. I never got my “free” massage at the spa or any of the other benefits because of it. I paid $650 for nothing. So dont buy into the travel club nonsense. On to another point, this place is MASSIVE. You cant really get to anything from your room without having a golf cart called to pick you up unless you want to hike a mile or more. It was nice seeing all of the wildlife while walking around though.

Stayed 5 nights in Jun 2025

8/10 Good

Silvia

Jun 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jun 2025

10/10 Excellent

Barbara Sylvia

Jun 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great stat

Stayed 5 nights in Jun 2025

10/10 Excellent

Jennifer

Jun 28, 2025

Stayed 7 nights in Jun 2025

10/10 Excellent

Julio

Traveled with family

Jun 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sea weed problem on beach, but i would love to be back when sea weed is not as dense. Winter or spring break from what i researched.

Stayed 7 nights in Jun 2025

10/10 Excellent

Jose

Jun 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The quality of service in the family selection area is outstanding. Rooms are tidy and comfortable and everyone in the staff goes the extra mile to make you feel at home. Food and drinks are of great quality and probably the best I have seen in an all inclusive resort. The only downside wasn’t even the hotels fault but it’s important to have in mind that a lot of sargassum comes to the coast in the June-August season and beach was completely unusable. Hope I can come back again, totally worth it! 100% recommended for families

Stayed 5 nights in Jun 2025

8/10 Good

Imelda

Traveled with family and small children

Jun 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place for families with nightly entertainment and perks for VIP. We were over the buffet food after the second day and you needed a reservation to eat at onsite restaurants. We ended up driving to Tulum city for dinner on most nights. Pools were great and kids loved it. There’s lots to do at the resort and it was overwhelming trying to figure out all the amenities and entertainment, but the butler service did answer a lot of our questions. A couple of times, the nightly entertainment locations were incorrect. I wished there was signage with arrows pointing to the entertainment locations. Beach was covered with seaweed which also made it stinky, but that’s not the hotel’s fault. I did not like that we were invited to a “highlights tour” of the hotel property which ended up being a presentation/sales pitch to join their vacation club. We were told we’d get credit to use at the hotel’s gift shop if we agreed to the tour and that should have been the first red flag. I wish they would have been more transparent and used different verbiage instead of “highlights tour”. Staff was very friendly, attentive, and personable. Property was clean and safe. Property has shuttles that can take you to different parts of the hotel as the complex is huge.

Stayed 5 nights in Jun 2025