Grand Palladium Colonial Resort & Spa All Inclusive

4.0 star property
Family-friendly fun on the beach, with 6 outdoor pools

Choose dates to view prices

Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive

6 outdoor pools, pool umbrellas, sun loungers
Reception
2 bedrooms, down comforters, minibar, in-room safe
Sports bar
Romance Villa Suite Poolside | Living room | 32-inch flat-screen TV with cable channels, TV, pay movies

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710
  • Akumal Beach
    ‪6 min drive‬
  • Yal-ku Lagoon
    ‪9 min drive‬
  • Half Moon Bay
    ‪9 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

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Room options

Deluxe Single use Garden View

9.6 out of 10
Exceptional
(5 reviews)
  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Connecting Suite

  • 904 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Double Beds

Junior Suite Poolside

8.0 out of 10
Very good
(7 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Junior Suite Garden View

7.0 out of 10
Good
(4 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Romance Villa Suite Poolside

  • 629 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Triple Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • 397 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Garden View

7.4 out of 10
Good
(36 reviews)
  • 397 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Suite Junior with Pool View

  • Sleeps 2
  • 1 King Bed

Suite Junior

  • Sleeps 2
  • 1 Double Bed

Suite Junior

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 4
  • 2 King Beds

Suite Junior

  • Sleeps 1
  • 1 Twin Bed

Room Deluxe

  • Sleeps 4

Room Deluxe

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Suite Junior

  • Sleeps 3
  • 2 King Beds

Room Deluxe

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Suite Junior

  • Sleeps 4
  • 2 King Beds

Room Deluxe

  • Sleeps 1
  • 1 Twin Bed

Suite Luxury

  • Sleeps 1
  • 1 Twin Bed

Suite Luxury

  • Sleeps 2
  • 1 Double Bed

Suite Junior with Pool View

  • Sleeps 3
  • 2 King Beds

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About the neighborhood

Kantenah

Grand Palladium Colonial Resort & Spa All Inclusive places you within a 10-minute drive of popular sights such as Puerto Aventuras Marina and Akumal Beach. This 425-room, 4-star property welcomes business and leisure travelers with 6 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Cenote Azul - 6 min drive - 4.7 miles
  • Akumal Beach - 6 min drive - 4.7 miles
  • Yal-ku Lagoon - 9 min drive - 3.5 miles
  • Half Moon Bay - 9 min drive - 5.8 miles
  • Xel-Há Park - 16 min drive - 12.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬1 min walk
  • ‪Guacamayas Bar - ‬5 min drive
  • ‪Mezcal Lobby Bar - ‬8 min drive
  • ‪Beach Bbq - ‬5 min drive
  • ‪Lobby Bar White Sand - ‬6 min walk

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

Family-friendly fun on the beach, with 6 outdoor pools
Grand Palladium Colonial Resort & Spa All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and 5 hot tubs.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include furnished balconies, minibars, and coffee makers.
6 outdoor swimming pools and 5 hot tubs are on site. In addition to a children's pool, other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Dorado
  • La Adelita
  • La Lola
  • Portofino
  • Sumptuori

Things to do

  • 5 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: USD 2 per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

Can I book all-inclusive rate plans at Grand Palladium Colonial Resort & Spa All Inclusive?

Grand Palladium Colonial Resort & Spa All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include scuba lessons, windsurfing, and kayaking.

How much does it cost to stay at Grand Palladium Colonial Resort & Spa All Inclusive?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Colonial Resort & Spa All Inclusive on Aug 1, 2025 start from $320.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Grand Palladium Colonial Resort & Spa All Inclusive?

Grand Palladium Colonial Resort & Spa All Inclusive provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to do around Grand Palladium Colonial Resort & Spa All Inclusive?

This property is located in Kantenah, close to Half Moon Bay and Akumal Beach. You'll also find Xpu-ha Beach and Ecopark Kantun Chi within a short drive.

Will I be able to park at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Grand Palladium Colonial Resort & Spa All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Thai massages, couples treatments, and aromatherapy.

Does Grand Palladium Colonial Resort & Spa All Inclusive include a casino on the premises?

No, Grand Palladium Colonial Resort & Spa All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Palladium Colonial Resort & Spa All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and 5 hot tubs.

What do couples enjoy most about Grand Palladium Colonial Resort & Spa All Inclusive?

There are plenty of amenities for couples at this all-inclusive property, including a private beach, a beach bar, and 6 outdoor pools.

Are there hot tubs at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, this all-inclusive property has 5 spa tubs.

Does Grand Palladium Colonial Resort & Spa All Inclusive have a restaurant with a breakfast menu?

Yes, Grand Palladium Colonial Resort & Spa All Inclusive serves free buffet breakfast at La Adelita each morning.

Does Grand Palladium Colonial Resort & Spa All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Grand Palladium Colonial Resort & Spa All Inclusive though service animals are welcome.

Are there connecting rooms at Grand Palladium Colonial Resort & Spa All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Grand Palladium Colonial Resort & Spa All Inclusive?

The closest major airport to Grand Palladium Colonial Resort & Spa All Inclusive is Cozumel Intl. Airport (CZM), which is 29.9 mi away (264 minutes by car).

Are there rooms with balconies that I can book at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, every guestroom at Grand Palladium Colonial Resort & Spa All Inclusive comes with a furnished balcony with some featuring garden or pool views.

Does Grand Palladium Colonial Resort & Spa All Inclusive host weddings?

Take advantage of the wedding venue at Grand Palladium Colonial Resort & Spa All Inclusive if you plan to say "I do" during your trip.

Grand Palladium Colonial Resort & Spa All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 438 out of 1001 reviews
Rating 8 - Good. 316 out of 1001 reviews
Rating 6 - Okay. 119 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

6/10 Okay

Dien

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Hit and Miss

The resort is nice and spread out. Service is hit and miss. We had excellent seafood and mediocre steaks. In general, decent food at buffets, Argentina, French, Seafood restaurant. Thai restaurant was bad! I lost a nice thermist at Playa beach, family section. I have been to at least 15 resorts in Quintana Roo and this is the first time I lost an item. I requested for a camera review but people at concierge desk don't seem to care. They never get back to me.
Stayed 5 nights in Mar 2025

10/10 Excellent

NOLASCO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded stay to VIP guest in TRS Yucatán because of my Expedia membership and it’s absolutely phenomenal experience. Love the food, drinks, night entertainments and unbelievable service by staff. Been to Cancun and Riviera Maya 5x. The attention to details by staff here to make your stay unforgettable one is unmatched! We love this place!!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Urpiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like buffet at this properties
Stayed 3 nights in Mar 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Chantal

Liked: Staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Caroline Esther, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
The property is so large and beautiful. The food was delicious and there is so many restaurants to choose from. The staff was friendly and I know i will definitely return!
Stayed 5 nights in Mar 2025

10/10 Excellent

Ignacio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Vincent William

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was involved in Golf cart accident driven by a resort stagg worker that landed me in the hospital for 2 days out of my stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Devyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! We were well taken care of for the entirety of the trip.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are so many pools, restaurants, and bars to choose from that you can spend each day in a new area if you choose to. We stayed for a week and still didn't have enough time to try each dinner restaurant. Overall the food, service, and grounds were excellent. We never once worried about our valuables being left out in our room or by the pool.
Stayed 7 nights in Mar 2025

10/10 Excellent

Mert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wild animals roaming freely Quiet place
Stayed 6 nights in Feb 2025

4/10 Poor

Robert E.

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities
Room was not ready when we arrived: phone didn’t work, tv didn’t work, bed our grandson was going to sleep on had mold on mattress. Room old and dirty. We were moved to new room. Portofino rest grossly overcharged us on wine. Never received itemized charges. Future guests should beware of bait & swtch scam with wines at restaurants: very fraudulent. I estimate that we were charged $150-$200 a bottle without knowing prices. Our bill totaled $658 for 3-4 bottles. We would never purchase wine at those prices. This practice has to stop. Our concierge could not get our bill credited. Shameful Robert Edmonston
Stayed 7 nights in Feb 2025

8/10 Good

Yujie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good maintenance
Stayed 5 nights in Feb 2025

10/10 Excellent

Marja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Benjamin

Stayed 7 nights in Feb 2025

8/10 Good

Sherry

Traveled with partner
Buffet food was average-good. A La Carts were good. Played mini golf, shuffle board. Had couples massage at spa. Went to Bravo & CHIC show. Colonial pool is large, maintained. We managed to get chairs. Hotel has a Hospitality room a guest can use when they first arrive. Rooms are not available until 3:00 pm. The same room can be used on the day you check out (and all hotel amenities) until 6:00 pm.
Stayed 7 nights in Feb 2025

8/10 Good

Chantal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we loved the resort, but our room wasn't cleaned the first two days and the resort is very large, a team was supposed to take us to and from our room and check in and check out, at check in after waiting a half hour we just walked, and for check out the tram came a half hour late. Overall, staff was wonderful and the facilities were great.
Stayed 6 nights in Feb 2025

2/10 Terrible

Vibhu

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Won’t be going back to this property again. Never experienced line-ups for restaurants at an all-inclusive. We had to wait pretty much 30/40 mins to get inside the main restaurant for every meal. Making a reservation for their specialty restaurants is like a mission. And good luck getting water in your room. It takes a minimum of an hour to get anything in the room.
Stayed 5 nights in Dec 2024

4/10 Poor

Renetta

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Screen door broken , tv broken , mold in bathroom , no blankets asked for one first night shows up at 2 in the morning . Hard to book alacartes . Service was slow. Lots of areas off limits unless you are an exclusive member .
Stayed 7 nights in Jan 2025

6/10 Okay

Shekima

Liked: Cleanliness, staff & service, amenities
The property was good but the rooms are old and they have a smell
Stayed 1 night in Jan 2025

8/10 Good

Sherin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property but the food was not great at the restaurants we were pushed to make reservations with. The buffet was the same food as the restaurant food just on a different scale. Also we had a hard time getting a hold of guest services for towels, the room was cleaned towels were taken but never replenished. Took 2 days for that to resolve.
Stayed 4 nights in Dec 2024

8/10 Good

Theresa

Stayed 7 nights in Dec 2024