Grand Palladium Colonial Resort & Spa All Inclusive

Family-friendly fun on the beach, with 6 outdoor pools

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

6 outdoor pools, pool umbrellas, sun loungers

Romance Villa Suite Poolside | Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Down comforters, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Room service

Explore the area

Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710

Akumal Beach
‪6 min drive‬
Yal-ku Lagoon
‪9 min drive‬
Half Moon Bay
‪9 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)

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Room options

Deluxe Single use Garden View

397 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

Connecting Suite

904 sq ft
Sleeps 8
1 King Bed, 2 Double Sofa Beds and 2 Double Beds

Junior Suite Poolside

452 sq ft
Sleeps 4
2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

32-inch flat-screen TV with cable channels, TV, iPod dock

Junior Suite Garden View

452 sq ft
Sleeps 4
2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Romance Villa Suite Poolside

629 sq ft
Sleeps 2
1 King Bed

Deluxe Triple Garden View

397 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Deluxe Garden View

397 sq ft
Sleeps 3
1 King Bed OR 2 Twin Beds

Suite Junior

Sleeps 4
2 Full Bed(s)

Suite Junior With Pool View

Sleeps 2
1 King Bed(s)

Suite Junior

Sleeps 2
1 Full Bed(s)

Suite Junior

Sleeps 3
1 Full Bed(s) and 1 Twin Bed(s)

Room Deluxe

Sleeps 4
2 Full Bed(s)

Suite Junior

Sleeps 3
1 Full Bed(s) and 1 Twin Bed(s)

Suite Junior

Sleeps 4
2 Full Bed(s)

Suite Junior

Sleeps 4
2 King Bed(s)

Suite Junior

Sleeps 1
1 Twin Bed(s)

Room Deluxe

Sleeps 3
1 Full Bed(s) and 1 Twin Bed(s)

Suite Junior

Sleeps 3
2 King Bed(s)

Room Deluxe

Sleeps 3
1 Full Bed(s) and 1 Twin Bed(s)

Suite Junior

Sleeps 4
2 King Bed(s)

Room Deluxe

Sleeps 1
1 Twin Bed(s)

Suite Luxury

Sleeps 1
1 Twin Bed(s)

Suite Luxury

Sleeps 2
1 Full Bed(s)

Suite Junior With Pool View

Sleeps 3
2 King Bed(s)

About the neighborhood

Kantenah

Grand Palladium Colonial Resort & Spa All Inclusive places you within a 10-minute drive of popular sights such as Puerto Aventuras Marina and Akumal Beach. This 425-room, 4-star property welcomes business and leisure travelers with 6 outdoor pools, a private beach, and a full-service spa.

What's nearby

Cenote Azul - 6 min drive - 4.7 miles
Akumal Beach - 6 min drive - 4.7 miles
Yal-ku Lagoon - 9 min drive - 3.5 miles
Half Moon Bay - 9 min drive - 5.8 miles
Xel-Há Park - 16 min drive - 12.4 miles

Getting around

Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

‪Xtra Time Sports Bar - ‬1 min walk
‪Guacamayas Bar - ‬5 min drive
‪Mezcal Lobby Bar - ‬8 min drive
‪Beach Bbq - ‬5 min drive
‪Lobby Bar White Sand - ‬6 min walk

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

Family-friendly fun on the beach, with 6 outdoor pools

Grand Palladium Colonial Resort & Spa All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and 5 hot tubs.

32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include furnished balconies, iPod docks, and minibars.

6 outdoor swimming pools and 5 hot tubs are on site. In addition to a children's pool, other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

On private beach
Pool
Hot Tub
Breakfast included

$399 nightly

Jun 28 - Jun 29

Total includes taxes and fees

On private beach
Pool
Breakfast included
All inclusive

$530 nightly

Jul 1 - Jul 2

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
2 swim-up bars
A bar/lounge
A beach bar
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

El Dorado
La Adelita
La Lola
Portofino
Sumptuori

Things to do

5 hot tubs
6 outdoor pools
Arcade/game room
Archery
Basketball
Beach volleyball
Billiards/pool table
Boat tours
Children's pool
Evening entertainment
Fitness classes
Free children's club
Full-service spa
Games
Gym
Kayaking
Mini golf
Pilates classes
Playground
Racquetball/squash
Sauna
Scuba diving
Segway rentals/tours
Shopping
Steam room
Tennis
Waterslide
Yoga classes

Family friendly

6 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's games
Children's pool
Free children's club
Laundry facilities
Lifeguards on site
Mini golf
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

16 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Sports massages
Steam room
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

14 buildings
3 floors
Banquet hall
Built in 2002
Designated smoking areas (fines apply)
Lifeguards

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter

Bathroom

Bathrobes
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

32-inch flat-screen TV with premium cable channels
iPod dock
Pay movies

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Minibar

Air conditioning
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Sanitation services: USD 2 per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
There are no elevators.
No rollaway or extra beds are available.

Property is also known as

Colonial Grand Palladium

Colonial Palladium

Grand Colonial Palladium

Grand Palladium Colonial Resort All Inclusive

Grand Palladium Colonial All Inclusive Kantenah

Grand Palladium Colonial Resort

Grand Palladium Colonial All Inclusive

Grand Palladium Colonial Resort All Inclusive Kantenah

Palladium Colonial Resort

Palladium Grand Colonial

Grand Palladium Colonial Resort Spa All Inclusive

Pallaum Colonial Inclusive Ka

Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

Can I book all-inclusive rate plans at Grand Palladium Colonial Resort & Spa All Inclusive?

Grand Palladium Colonial Resort & Spa All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include scuba lessons, windsurfing, and kayaking.

How much does it cost to stay at Grand Palladium Colonial Resort & Spa All Inclusive?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Colonial Resort & Spa All Inclusive on Jun 19, 2025 start from $328.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Grand Palladium Colonial Resort & Spa All Inclusive?

Grand Palladium Colonial Resort & Spa All Inclusive provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to do around Grand Palladium Colonial Resort & Spa All Inclusive?

This property is located in Kantenah, close to Half Moon Bay, Akumal Beach, and Puerto Aventuras Marina. You'll also find Xpu-ha Beach and Ecopark Kantun Chi within a short drive.

Is there parking available at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Grand Palladium Colonial Resort & Spa All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Thai massages, couples treatments, and aromatherapy.

Does Grand Palladium Colonial Resort & Spa All Inclusive include a casino on the premises?

No, Grand Palladium Colonial Resort & Spa All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Palladium Colonial Resort & Spa All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and 5 hot tubs.

Is Grand Palladium Colonial Resort & Spa All Inclusive good for couples?

There are plenty of amenities for couples at this all-inclusive property, including a private beach, a beach bar, and 6 outdoor pools.

Does Grand Palladium Colonial Resort & Spa All Inclusive have a hot tub?

Yes, this all-inclusive property has 5 spa tubs.

Does Grand Palladium Colonial Resort & Spa All Inclusive have a restaurant with a breakfast menu?

Yes, Grand Palladium Colonial Resort & Spa All Inclusive serves free buffet breakfast at La Adelita each morning.

Does Grand Palladium Colonial Resort & Spa All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Grand Palladium Colonial Resort & Spa All Inclusive though service animals are welcome.

Are there connecting rooms at Grand Palladium Colonial Resort & Spa All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Grand Palladium Colonial Resort & Spa All Inclusive?

The closest major airport to Grand Palladium Colonial Resort & Spa All Inclusive is Cozumel Intl. Airport (CZM), which is 29.9 mi away (264 minutes by car).

Can I book a room with a balcony at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, every guestroom at Grand Palladium Colonial Resort & Spa All Inclusive comes with a furnished balcony with some featuring garden or pool views.

Does Grand Palladium Colonial Resort & Spa All Inclusive host weddings?

Take advantage of the wedding venue at Grand Palladium Colonial Resort & Spa All Inclusive if you plan to say "I do" during your trip.

Grand Palladium Colonial Resort & Spa All Inclusive Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Ignacio

Traveled with family

Mar 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2025

2/10 Terrible

Vincent William

Traveled with family

Mar 13, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Was involved in Golf cart accident driven by a resort stagg worker that landed me in the hospital for 2 days out of my stay.

Stayed 4 nights in Mar 2025

10/10 Excellent

Devyn

Traveled with partner

Mar 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful stay! We were well taken care of for the entirety of the trip.

Stayed 7 nights in Feb 2025

10/10 Excellent

Jason

Traveled with partner

Mar 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There are so many pools, restaurants, and bars to choose from that you can spend each day in a new area if you choose to. We stayed for a week and still didn't have enough time to try each dinner restaurant. Overall the food, service, and grounds were excellent. We never once worried about our valuables being left out in our room or by the pool.

Stayed 7 nights in Mar 2025

10/10 Excellent

Mert

Traveled with partner

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wild animals roaming freely Quiet place

Stayed 6 nights in Feb 2025

4/10 Poor

Robert E.

Feb 28, 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 7 nights in Feb 2025

4/10 Poor

Robert

Feb 26, 2025

Disliked: Staff & service, property conditions & facilities

Room was not ready when we arrived: phone didn’t work, tv didn’t work, bed our grandson was going to sleep on had mold on mattress. Room old and dirty. We were moved to new room. Portofino rest grossly overcharged us on wine. Never received itemized charges. Future guests should beware of bait & swtch scam with wines at restaurants: very fraudulent. I estimate that we were charged $150-$200 a bottle without knowing prices. Our bill totaled $658 for 3-4 bottles. We would never purchase wine at those prices. This practice has to stop. Our concierge could not get our bill credited. Shameful Robert Edmonston

Stayed 7 nights in Feb 2025

8/10 Good

Yujie

Traveled with family and small children

Feb 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good maintenance

Stayed 5 nights in Feb 2025

10/10 Excellent

Marja

Feb 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Feb 2025

10/10 Excellent

Benjamin

Feb 23, 2025

Stayed 7 nights in Feb 2025

8/10 Good

Sherry

Traveled with partner

Feb 22, 2025

Buffet food was average-good. A La Carts were good. Played mini golf, shuffle board. Had couples massage at spa. Went to Bravo & CHIC show. Colonial pool is large, maintained. We managed to get chairs. Hotel has a Hospitality room a guest can use when they first arrive. Rooms are not available until 3:00 pm. The same room can be used on the day you check out (and all hotel amenities) until 6:00 pm.

Stayed 7 nights in Feb 2025

8/10 Good

Chantal

Traveled with family

Feb 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall we loved the resort, but our room wasn't cleaned the first two days and the resort is very large, a team was supposed to take us to and from our room and check in and check out, at check in after waiting a half hour we just walked, and for check out the tram came a half hour late. Overall, staff was wonderful and the facilities were great.

Stayed 6 nights in Feb 2025

2/10 Terrible

Vibhu

Traveled with family and small children

Jan 27, 2025

Liked: Amenities

Disliked: Property conditions & facilities

Won’t be going back to this property again. Never experienced line-ups for restaurants at an all-inclusive. We had to wait pretty much 30/40 mins to get inside the main restaurant for every meal. Making a reservation for their specialty restaurants is like a mission. And good luck getting water in your room. It takes a minimum of an hour to get anything in the room.

Stayed 5 nights in Dec 2024

4/10 Poor

Renetta

Traveled with partner

Jan 11, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Screen door broken , tv broken , mold in bathroom , no blankets asked for one first night shows up at 2 in the morning . Hard to book alacartes . Service was slow. Lots of areas off limits unless you are an exclusive member .

Stayed 7 nights in Jan 2025

6/10 Okay

Shekima

Jan 11, 2025

Liked: Cleanliness, staff & service, amenities

The property was good but the rooms are old and they have a smell

Stayed 1 night in Jan 2025

8/10 Good

Sherin

Traveled with family

Jan 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property but the food was not great at the restaurants we were pushed to make reservations with. The buffet was the same food as the restaurant food just on a different scale. Also we had a hard time getting a hold of guest services for towels, the room was cleaned towels were taken but never replenished. Took 2 days for that to resolve.

Stayed 4 nights in Dec 2024

8/10 Good

Theresa

Jan 4, 2025

Stayed 7 nights in Dec 2024

10/10 Excellent

kishan adel

Traveled with family

Jan 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resrot. Great staff. Rooms need an uplift other than that great stay

Stayed 10 nights in Dec 2024

8/10 Good

CRYSTALYNE

Traveled with family

Dec 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall had a good vacation here. The food was good, the drinks were good, the property is beautiful. You can snorkel right from the beach and see beautiful colorful fish and stingrays, but the entry to the water is rocky so be ready for that. Booking the ala carte restaurants required either being in line at the concierge desk at 7 am or getting on the app then if you could get it to work, so that did impact sleeping in. One complaint we had was when we checked in they did not have the connecting rooms we booked, and they wouldn't have them for two days. They gave us tickets to the show dinner as a concession so they did something for it, but this added a good bit of inconvenience for our first couple days, with my husband and I having to be in separate rooms so our kids weren't alone in a room, and we couldn't unpack until 3 days into our week. That said, we did enjoy our stay, and the staff was friendly.

Stayed 7 nights in Dec 2024

8/10 Good

bernard L

Traveled with family and small children, Traveled with family

Dec 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful place, family experience some broken stuff. Some requests was not deliver when ask.

Stayed 6 nights in Dec 2024

10/10 Excellent

Zenit

Traveled with partner

Dec 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a great time. The beach is rocky so bring swim shoes or go towards the left for swimmable beach. Book reservations for the restaurants because there's not much options at the buffet. Also got a free upgrade and the room was amazing.

Stayed 7 nights in Dec 2024

6/10 Okay

Riquet

Dec 19, 2024

Stayed 2 nights in Nov 2024

4/10 Poor

ALEKSANDR

Traveled with family and small children

Nov 17, 2024

Disliked: Staff & service, amenities, property conditions & facilities

It all started with room not being ready to check in till almost 4 pm instead of 3:00pm. Had to move from the first room on the second day due mold being all over the place. Also, Safebox battery died and after calling help desk I was told to wait 10 minutes for someone to come and fix the issue. After 20 minutes of waiting and no one showing up, I called again and was told the same to wait for another 10 minutes. Waited for 30 minutes, still no one showed up. Went to the front desk and explained the situation, was told that their supervisor was going to come right away. Unfortunately, it was a lie again! No one showed up and I simply wasted over 3 hours of my vacation time waiting with no one ever coming. It was my 2nd time at this resort and unlike first stay, this time, I left feeling very disappointed due to extremely unfriendly unreliable customer service.

Stayed 7 nights in Nov 2024

2/10 Terrible

Rebecca Marie

Nov 15, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Nov 2024

6/10 Okay

carly

Traveled with partner

Nov 12, 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

This resort is sad. The property is tired and poorly operated. Because of the size of the properties, we were unable to make reservations at the restaurants as they required 2 days in advance notice. I saw this as a missed opportunity to notify guests of the requirment ahead of arrival. We were left with the buffet and poolside restaurants which both had inedible food and almost unsanitary. Pool drink service was really slow, i learned quickly not to order anything that was frozen (pina colada, etc). By the time the pool server brought it 20 minutes later it was almost melted. I suggest you get in line at the bar before ordering with the server. Staff is nice, service was fine and I did appreciate the housekeeper replenishing the bottled water daily. Best part of my stay was when I checked out.

Stayed 3 nights in Nov 2024