The place is so amazing. Hotel is good. We stayed 8 days in this hotel and after 2 days I got sick from the food. Ate fish in the special restaurant from the hotel and get stomach pain and cramps, diarrhea. Rest of the 6 days I can't enjoy our vacations.

Food was the same all week but the property it self made up for that with its beauty

Excellent Location, beautiful beaches, a short trip (shuttle and ferry) from Cancun Airport. Staff was friendly and helpful. Very Clean property. Food was good, mostly enjoyed the breakfast and lunch. Good entertainment every night. Highly recommend this resort.

Awesome beautiful!!!! And best staff excellent service food awesome as well love 💗 this place will be back for sure💕💕 kudos to Araceli’s Cetina extremely professional at front desk when we needed directions or had a question she would always be very helpful and polite with a smile thanks for everything Mia Reef staff ur all great keep it up 🎉🎉🎉🎉

Timeshare: When we arrived, we were immediately asked to set up a time to meet for a time share presentation as well as multiple times throughout our week-long stay. Food: The buffet is open every day for breakfast, lunch, and dinner - food was decent. There are also 2 restaurants that require reservations before 3:00, open on alternating days. Maria's was good, Claudio's was not so good. The Ceviche bar at lunch was the best food at the resort. Room: Small and bare. There was no dresser and only about 8 hangers. We lived out of our suitcase for the 8 days we were there. Our bathroom smelled of sewer gas most of the week. Housekeeping did a good job but the resort is just a little old. Pool/Water: There was one very small pool for everyone. It was the kid's pool as well as the swim up bar. The swim up bar took a very long time to get drinks (not stocked - the waiters have to go to the other side of the bar to make drinks). There was plenty of seating on the beach and lots of umbrellas for shade. The beach and sand were wonderful! Snorkeling with the fish by the bridge and at the King's pool is a must! Staff: Wait staff was very friendly and efficient most of the time. We found Didier to be most friendly and willing to help us. He helped to make our stay fun and enjoyable! Overall, we found the resort rather small and the food and drinks decent. There is no shuttle to or from the ferry but they will call a taxi for you (~$10 USD) each way.

This is quaint resort that has amazing views, crystal clear blue waters and the best staff. I keep returning to Mia because they treat us like family and I truly can relax and unwind. Mia is close to the action of Centro but far enough away to feel like paradises!

I can’t even begin to brag about how awesome this place is!

Excellent location and value.My family enjoyed this trip very much.

Great location! If you are used to large all inclusive resorts, you will not find 6 restaurants, 3 pools, and a buffet the size of a warehouse here. It is a smaller all inclusive. Easy walk to town, or rent a golf cart across the bridge and tour the island

The MIA Reef has gorgeous views! The gals inside the hotel keep the place very clean and it is very modern and visually appealing. They work very hard and never stop cleaning. JImmy was always friendly and saying hi. Saul at the bar was very friendly, made great mango margaritas, always busy and very quick to refill a drink. You are literally on the water. Great place to stand/swim in the water. Very close to town you can walk in any time you would like. Golf cart rentals right outside the hotel. The outside of the hotel could use a little more attention. Some of the sun beds were missing the cushion. Some of the loungers had bird poop or mold on them. Junk piled in certain areas. The walkway to the Kings Pool was covered in bird poop. COVERED! Hire a maintenance crew just for the outside. It will be worth it in the long run! The food could use an overhaul. Some of it was good some was horrible. The wings, lasagna, most potato dishes and the bread (there was a huge variety each day) were good. The pizza had sat there all day, would have been better used as a frisbee. Pasta alfredo was hard pasta with a few drops of what could be called cheese sauce. Just a few examples. The food staff looked miserable and it showed in the quality of food. We always walked through the buffet and then opted to go to town. We spent money we shouldn't have because we paid for all inclusive. Tweak a few things and MIA could be a 5 star resort!

We went out trying to see every beach and we think the best was around this hotel. Clear water allowing us to snorkel and enjoy the view of fishes around. They had equipment like bikes, kayak, small boats, snorkel mask. About the food " buffet", you can eat anything, international food, if you want something special or different you have to go to the town, very close to this hotel, a lot restaurants with sea food, Italian food, Mexican food. We enjoyed our staying at this hotel. I would recommend it to a friend.

I was very impressed by this place and recommend it, especially for families. FOOD: The buffet had a huge variety of foods and offered something for everyone. I like to eat healthy and had delicious salad, fruits, vegetables, and protein every day. There's also a pasta bar and another grill as well so everyone can rely on there being something there they'll love. ACTIVITES: This was the best and most surprising part. I didn't plan on taking part in any of these but the staff (especially Alexcx and [baby] Jesus) was so much fun and so personable that they made even bingo a blast. There are a ton of opportunities to win a free massage and the games are always hilarious and fun. At night they organized professional dancers and acrobats and we just sat back and watched Alexcx DJ and dance - quite the sight to behold. They were the highlight and surprise of the trip!

We had a very good experience at this all-inclusive hotel. Check-in was fast and easy thanks to Guillermo. We did arrive earlier than 3pm so did have to wait until afterwards but no worries, we had time to go across the bridge and rent a golf cart. Bartos gave us a brief but informative orientation which included the information about the time share program which we advised were not interested in. There was no pressure after that at all. They gave us a great room on the 5th floor which had two balconies. One faced the north-west and included a hot tub, the other faced the east so we could watch the sunrise and sunset each day. The beach was excellent although there was some sargassum (seaweed) that has been plaguing the area recently (although it is supposedly really bad in Cancun at this time). The grounds keepers did a good job of keeping most of it cleaned up. Miller, our beach waiter did an excellent job of keeping cold drinks in our hands and other staff would put up umbrellas for you if you wanted the shade. There are plenty of water sports activities to choose from as well. We didnt eat a lot on the resort as we had friends staying at another hotel and had most lunches/dinners with them. They did come over one day for a day pass and seemed to enjoy their time there as well.

It wasn't safe at all . The food disappointed. The beach very unsafe for everyone. Boats were so close so you couldn't swim .

The hotel and staff were both excellent. The staff does their best to accommodate the guests. Luis, one of the swim up bar bartenders, was amazing. He had a smile on his face every day and a great memory when taking orders. He made the experience, for my son in particular, memorable. The hotel is newly renovated. There are some parts that could use more maintaining/ upkeep, but that is to be expected on an island. They seem to be doing their best and it’s very clean. The ocean is beautiful. The pictures don’t do it justice. The only issue is people with day passes/ snorkel tours. The hotel does a good job of keeping them off the actual beach. We stayed in a villa on the side facing Cancun and could not be happier, the view was amazing and the water was very relaxing. I do agree with previous reviewers, if you stayed on the other side of the villas, the birds/ smell were really bad! Over all, I would defitnely recommend Mia Reef. They are worked by hard to help prove the hotel every year. We talked to other guests who have come back multiple times and they see improvements and upgrades. This is the first all- inclusive place we would go back to. The whole island is amazing and the people are beyond friendly!

We have been two years in a row, this is such a beautiful place. The staff is for the most part friendly. The beach and water is just immaculate. If you want to be able to step out of your resort and immediately be on a gorgeous beach, this is ideal. The island is so lovely, and the room views take your breath away. My only complaint, other than limited restaurant options, was that I reserved a room with two beds. Both years, they put us in a room with one bed. This last time, I emailed them, called them, put notes in, that we want a room with TWO beds. Showed up and they put us in one bed. When I complained that they had given us one bed again, the response was 'Sorry everyone else is in the same boat'. Why? I booked this trip 10 months in advance. We may or may not go to this resort next year because we don't want to be stuck in one bed together. However, it is so beautiful, especially considering the price, it is likely worth the risk.

Overall friendly staff and a great medium budget hotel. Concierge Abigail was phenomenal along with many other staff. My complaint would be, housekeeping does not come in till extremely late between 4 and 5 PM. More than anything I was extremely upset Because I booked two queen beds, and receive one king. I booked this trip five months in advance, even emailed to ensure I had two beds in my room. Upon my arrival I was disappointed to find out I received one king size bed only because I booked two queen beds, and receive one king. I booked this trip five months in advance, even emailed to ensure I had two beds in my room. Upon my arrival I was disappointed to find out I received one king size bed only, after speaking to the staff at the desk, the young man basically chuckled and said you can come back and ask in the morning. I was not impressed with him or their lack of urgency to accommodate me. I never did receive two beds and was forced to sleep in a king size bed with my traveling partner.

Hotel was around 15 minutes walk to the ferry or a few minutes taxi (50 pesos). Beautiful white sand beach with high availability of chairs and umbrellas. Kayaks and paddle boards are available at no charge. Hotel room was modern and clean with a great view. Bathroom had a shower, we didn't miss the bathtub. The bathroom door didn't have a latch what could be a practical and easy addition. Drinks and food were very good. We went to the buffet for breakfast and tried the other restaurants for lunch and dinner. Dinner code requires men to wear long pants. There is no dressing code for ladies, during our visit most women wore a dress in the Mexican (Maria) restaurant. Restaurant for dinner needs to be book every day in the morning with the concierge starting at 9AM. There are bicycles available that you can use from 10AM to 4:30PM.