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Mia Reef Isla Mujeres - All Inclusive
4.0 out of 5.0
4.0
out of 5
"Good!"
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Recent guest reviews
Everything was perfect! Hot water was no problem & they must have changed the food options because all of the food was amazing.. they make sushi in front of you based on what you want in it. They make omelets in front of you for breakfast. They have a hibachi grill for dinner & grill out with Mahi Mahi, steak, snake, chicken etc. They also had octopus a lot which we tried here & loved. For lunch they grill out right outside the fancy restaurant, shrimp kabobs, steak, chicken, fish as well as other sides. You could easily eat completely healthy here if you wanted. They had very healthy options. We ate at the fancy restaurant and while they were smaller portions, there were several courses so we got full. They also brought out a special margarita for us to try which was amazing. We stayed in the villas & had the one right behind kings bath. While we didn't mind if because it was still beautiful, the birds are a little crazy during this season. They are very loud, even at night & don't have a very good smell but we didnt smell it on our on balcony on the 2nd floor. We were in room 2021. Again, for us, we didn't mind it enough to request a different room because we can sleep through just about anything but I could see it being a bother to others. While the side of kings bath is prettier, I would request opposite side if you think this will be an issue for you. Kayaks & paddle boars are free. The whole resort is absolutely perfect. Make sure to swim with whale sharks!!
Beautiful area. Had amazing ocean views from top floor, as requested. Thank you. Main lobby areas, coffee bar etc are lovely! Staff extremely helpful and sweet. Lots of remodeling done to bedrooms and main areas. Bedroom furniture was not great though. The bar at the swim up bar needs more staff on. We had to wait a long time for drinks there. The buffet was pleasant, and food was nice. Not as varied as some of the other mainland hotels, but certainly something for everyone. The one restaurant was interesting. Quite a lot of more traditional choices, which might not be to American tastes. But give it a go :) We were able to paddle board and kayak, swim, snorkel right off the hotel beach which was great. The seaweed isn't bad here, but there is some around. It would have been nice if it could have been all raked away. It wasn't a problem, but would have been better without it! We enjoyed the peaceful nights. Do not come here if you like clubbing etc. this is all about low key, relaxation etc. Perfect for families and anyone who wants tranquility! I will be returning :)
This resort is beautifully located and well managed. It is well maintained with the exception of the seaweed that accumulates on the beaches around the property. It is unsightly and stinks. This property REALLY needs to employ a full-time crew to keep the beaches clean from the seaweed. Otherwise, the staff is (mostly) friendly and accommodating. The beach (when clean) and ocean surrounding the property are very beautiful and the snorkeling off of the reef is great. The buffet was a little better than expected, while the "gourmet" a la carte restaurant wasn't quite as good as expected. I would definitely consider visiting again.
Short boat ride from Cancun. Excellent Beach. Only problem was the availability or limited number of beach towels. Also concern with dingy washcloths and towels that need to be updated but were clean. I will definitely return.
The staff was very polite and helpful. The rooms are updated and clean. The food was outstanding. I liked that you could get food from many areas at the hotel. Bottled water was easily available. The snorkeling area by the hotel was wonderful. We enjoyed lounging in the individual open beds along the rocky side. We never got to the beach area early enough to get a chair with an umbrella. People would leave their belongings on some of the chairs all day and not return. Maybe a time limit would be nice or if they leave the beach area, remove their belongings so other people can use the chairs and umbrella. It was a holiday weekend.
Overall, the hotel is okay. We stayed in the basic room. We were told we'd have a queen size bed, it was more like a full size bed. The room didn't have a table to set your stuff on, just a small counter that runs under the television. They website also states that they have room service. They don't, they tell you to go to the snack room in the lobby. No one is there to run it and it only has sandwiches. Other than that, the food at the buffet is really good. The grounds are kept clean. The staff is very friendly.
Resort: BEAUTIFUL, Exclusive property with amazing views. Not too crowded. Free kayaks, floats and beach service. Room: Very clean but with problems. Phone didn't work and they never brought a replacement. No reception for the TV and it's all in Spanish anyway. Toilets unusable except for peeing. All the guests used the lobby bathrooms for "number 2." A/C was outstanding and balcony views incredible. Food: 4 out of 5. Breakfast buffet was the best. Lunch and dinner was basically standard with lots of guacamole and cheeses on the side. We never tried the gourmet restaurant because it booked up too fast. No such thing as room service here. Impossible to find something to drink other than bottled water or a bar drink and those were only during meal hours. Rent a golf cart for your stay if you want to get out of the hotel and go to shops and other restaurants. When souvenir shopping, stick to the larger shops ("pharmacia") because we got scammed on so many items. Every shop has the exact same items so shop around and HAGGLE. AVOID THE DON TEQUILA store near the ferry. We paid 6x what we should have for a bottle of tequila and found the same tequila at other stores for a sixth of the price.
This place is beautiful and so relaxing I would love to go back!
We loved the friendly staff! They bent over backwards to make us feel at home. There is so much to do on the resort it was hard to even want to go explore anywhere else. We snorkeled, paddle boarded, sun bathed, kayaked, did yoga... you name it. The AC in the rooms were marvelous and the view from our "ocean view" room was to die for! There was food for us almost 24/7 and we didn't have one bad meal. They have a variety of food every day that kept us wanting more! We loved every minute of our all inclusive trip.
Lots of cross contemination issues for the food wise. Raw meat especially chicken sits hours on room temp. Same as dairy items. Sea weed all over. They said it came in last week storm. They did not clean it in our 6 days stay. Smells like swer. Food is really weak. Everyday grilling is not cooking. ACs are not working properly. Rooms has heavy mildew smell. Not recommeneded
Our 2nd stay!!!! We love the MIA and the upgrade we received when returning!!!! The staff is great and the resort is the best on Isla Mujeres...
Beautiful! Being on its own little island this resort was awesome!! Food was great! Would definitely go again!
This was our first time for an all inclusive and it was great. We have heard stories of no air conditioning, no entertainment, and bad food. This place had it all, air conditioning, entertainment, and great food. The view was wonderful, great snorkeling, and easy walk to town.
At this resort you can always see the ocean! Amazing resort! I thought with an all you can eat buffet for all inclusive that the food would just be okay, but I was wrong. The food was really good and a different theme every night! I will be sure to go back and bring my kids next time.
This was our second trip to Mia Reef and plan to go back again. The location is five stars. The bar tenders and servers are great. All front desk helpers were good except Cinthia. Who made is feel unwanted and a bother. House keeping was fair. Did not leave fresh towels, but took old towels or restock coffee a number of times. Breakfast was great, custom omelettes, French toast, fresh fruit, bacon sausage and more. Lunch and dinner always had grilled food and a bunch more alternative.
This is a best beach ever for us (been to 10+ destinations) due to several factors: shallow super clear water and no waves, plenty of fish to feed!!!!! Beach made all of the experience since we normally don't care much about rooms and food. So beach-location 5*, hotel/services/food strong 3*
Friendly staff, awesome view, okay food. Wish they would switch it up a little more. We'll be back!
The pros: great waitstaff, bartenders and housekeeping. Always friendly. Water is perfect for snorkeling or just hanging out in. Plenty of beach chairs and umbrellas. Easily see sunrise and sunset. The cons: had no view, had to upgrade to get one. Went with 10 people/6 rooms. The 3 that asked for good views and high floors in request section was given worst view. The other 3 were given upper floors and good views. I think they saw an opportunity. Management wasn't very helpful with any issues. That is true with a lot of resorts. Never had hot water in the villa. Lukewarm at best. Don't think they deal well when things aren't going smoothly. Beach is small but works. It's the staff/water/views that makes this place. As long as you don't have to deal with the desk or management.
If you are expecting a luxury resort then do not go here. If you are expecting one of the most beautiful places in Mexico and a resort that is clean and comfortable with decent food and amazing staff.this is the place for you !! I love the MIA REEF ❤️❤️
Amazing time! The friendliest staff ever. We will be back!
Hotel highlights
- Free hot/cold buffet breakfast
- Free WiFi in public areas
- Free parking
- Onsite dining
Mia Reef Isla Mujeres - All Inclusive places you next to Secreto Beach and within a 5-minute walk of Norte Beach. This 164-room, 4-star resort has 2 outdoor pools along with a private beach and a marina. Crayola House and Dolphin Discovery are also near this Isla Mujeres resort.
Dining
Free hot/cold buffet breakfast is included with your stay. This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, sip a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free daily manager's reception.
Rooms
All of Mia Reef Isla Mujeres - All Inclusive's 164 rooms are recently renovated and have an array of amenities, including minibars, coffee makers, and free bottled water. Guests can expect to find LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are also standard.
Property features
Mia Reef Isla Mujeres - All Inclusive features a private beach, a marina, and a full-service spa. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Other amenities at this all-inclusive resort include 2 outdoor pools, a fitness center, and free WiFi in public areas.
Guest reviews for Mia Reef Isla Mujeres - All Inclusive
paradise
Everyone
Everything was perfect! Hot water was no problem & they must have changed the food options because all of the food was amazing.. they make sushi in front of you based on what you want in it. They make omelets in front of you for breakfast. They have a hibachi grill for dinner & grill out with Mahi Mahi, steak, snake, chicken etc. They also had octopus a lot which we tried here & loved. For lunch they grill out right outside the fancy restaurant, shrimp kabobs, steak, chicken, fish as well as other sides. You could easily eat completely healthy here if you wanted. They had very healthy options. We ate at the fancy restaurant and while they were smaller portions, there were several courses so we got full. They also brought out a special margarita for us to try which was amazing. We stayed in the villas & had the one right behind kings bath. While we didn't mind if because it was still beautiful, the birds are a little crazy during this season. They are very loud, even at night & don't have a very good smell but we didnt smell it on our on balcony on the 2nd floor. We were in room 2021. Again, for us, we didn't mind it enough to request a different room because we can sleep through just about anything but I could see it being a bother to others. While the side of kings bath is prettier, I would request opposite side if you think this will be an issue for you. Kayaks & paddle boars are free. The whole resort is absolutely perfect. Make sure to swim with whale sharks!!
location was fantastic!!
Everyone
Beautiful area. Had amazing ocean views from top floor, as requested. Thank you. Main lobby areas, coffee bar etc are lovely! Staff extremely helpful and sweet. Lots of remodeling done to bedrooms and main areas. Bedroom furniture was not great though. The bar at the swim up bar needs more staff on. We had to wait a long time for drinks there. The buffet was pleasant, and food was nice. Not as varied as some of the other mainland hotels, but certainly something for everyone. The one restaurant was interesting. Quite a lot of more traditional choices, which might not be to American tastes. But give it a go :) We were able to paddle board and kayak, swim, snorkel right off the hotel beach which was great. The seaweed isn't bad here, but there is some around. It would have been nice if it could have been all raked away. It wasn't a problem, but would have been better without it! We enjoyed the peaceful nights. Do not come here if you like clubbing etc. this is all about low key, relaxation etc. Perfect for families and anyone who wants tranquility! I will be returning :)
fun in the sun
Everyone
This resort is beautifully located and well managed. It is well maintained with the exception of the seaweed that accumulates on the beaches around the property. It is unsightly and stinks. This property REALLY needs to employ a full-time crew to keep the beaches clean from the seaweed. Otherwise, the staff is (mostly) friendly and accommodating. The beach (when clean) and ocean surrounding the property are very beautiful and the snorkeling off of the reef is great. The buffet was a little better than expected, while the "gourmet" a la carte restaurant wasn't quite as good as expected. I would definitely consider visiting again.
great location. awesome beach.
Everyone
Short boat ride from Cancun. Excellent Beach. Only problem was the availability or limited number of beach towels. Also concern with dingy washcloths and towels that need to be updated but were clean. I will definitely return.
very nice hotel. outstanding food. rooms pretty.
Everyone
The staff was very polite and helpful. The rooms are updated and clean. The food was outstanding. I liked that you could get food from many areas at the hotel. Bottled water was easily available. The snorkeling area by the hotel was wonderful. We enjoyed lounging in the individual open beds along the rocky side. We never got to the beach area early enough to get a chair with an umbrella. People would leave their belongings on some of the chairs all day and not return. Maybe a time limit would be nice or if they leave the beach area, remove their belongings so other people can use the chairs and umbrella. It was a holiday weekend.
close to north beach
Everyone
Overall, the hotel is okay. We stayed in the basic room. We were told we'd have a queen size bed, it was more like a full size bed. The room didn't have a table to set your stuff on, just a small counter that runs under the television. They website also states that they have room service. They don't, they tell you to go to the snack room in the lobby. No one is there to run it and it only has sandwiches. Other than that, the food at the buffet is really good. The grounds are kept clean. The staff is very friendly.
not bad but could be better
Everyone
Resort: BEAUTIFUL, Exclusive property with amazing views. Not too crowded. Free kayaks, floats and beach service. Room: Very clean but with problems. Phone didn't work and they never brought a replacement. No reception for the TV and it's all in Spanish anyway. Toilets unusable except for peeing. All the guests used the lobby bathrooms for "number 2." A/C was outstanding and balcony views incredible. Food: 4 out of 5. Breakfast buffet was the best. Lunch and dinner was basically standard with lots of guacamole and cheeses on the side. We never tried the gourmet restaurant because it booked up too fast. No such thing as room service here. Impossible to find something to drink other than bottled water or a bar drink and those were only during meal hours. Rent a golf cart for your stay if you want to get out of the hotel and go to shops and other restaurants. When souvenir shopping, stick to the larger shops ("pharmacia") because we got scammed on so many items. Every shop has the exact same items so shop around and HAGGLE. AVOID THE DON TEQUILA store near the ferry. We paid 6x what we should have for a bottle of tequila and found the same tequila at other stores for a sixth of the price.
paradise!
Everyone
This place is beautiful and so relaxing I would love to go back!
beautiful hotel with 360 degree view
Everyone
We loved the friendly staff! They bent over backwards to make us feel at home. There is so much to do on the resort it was hard to even want to go explore anywhere else. We snorkeled, paddle boarded, sun bathed, kayaked, did yoga... you name it. The AC in the rooms were marvelous and the view from our "ocean view" room was to die for! There was food for us almost 24/7 and we didn't have one bad meal. They have a variety of food every day that kept us wanting more! We loved every minute of our all inclusive trip.
hygiene or lowgiene
Everyone
Lots of cross contemination issues for the food wise. Raw meat especially chicken sits hours on room temp. Same as dairy items. Sea weed all over. They said it came in last week storm. They did not clean it in our 6 days stay. Smells like swer. Food is really weak. Everyday grilling is not cooking. ACs are not working properly. Rooms has heavy mildew smell. Not recommeneded
