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Mia Reef Isla Mujeres - All Inclusive

4.0 out of 5.0

Mia Reef Isla Mujeres - All Inclusive

4.0 out of 5.0

Recent guest reviews

nice hotel, friendly staff, good food, social director Marco was excellent

Location is great. Deluxe rooms just ok but really never in them. Staff great

99% of the staff walk around the hotel with attitudes. They are not helpful at all. This is all in General. The location if fantastic but the staff kills the beautiful location.

Friendly staff. Beautiful location. There were enough lounge chairs for all so there wasn't a need to rush to save you beach chair.

Amazing location! You are surrounded by water. Can snorkel on site and many other activities. Food was good and the staff is top notch. They want you to have a good time and it shows. Facility seems old and in need of upgrades. You can tell things have been repeatedly repaired instead of remodeled or replaced. The rooms in tower have very small vanity area and bathrooms are small. I've heard villa rooms are better. Beds were decently comfortable but most rooms just have double-sized beds. We initially we put in rooms other than what we had reserved, but were moved in a day for one room and two days for the other.

The location is excellent. The hotel itself, not so much. It amazed me at how much paint was slopped over the sidewalks and other areas where there wasn't even any painting to be done. Likewise, routine maintenance is WAY behind IMO. The all-inclusive "food" was DISGUSTING. I go to all-inclusives with very very very low expectations, and with the Mia I found that my low expectations weren't even low enough. We ate there a couple of times in the 15 days we were there. It was literally all we could take. The meat and stuff you can tell is the lowest budget stuff available. Even the hot dogs were nasty. So we ended up eating in town for every other meal. The wait staff was great. Very nice. The entertainment staff was ok, but they played favorites REALLY bad. They would pick who they liked and that's who they would cater to. They would ignore everyone else. I heard a lot people talking about how obvious it was that they were picking 'favorites' and people were very unhappy about it. There was a group of sixty people that were HORRIBLE that showed up and acted terrible. Everywhere they would go, people would flee. Management would do nothing about it. So all of the other guests suffered On our last day, there was a problem with our flight so we asked how much to extend our room for ONE day. They wanted right about $500. HECK NO! This place is NOT worth that! So we went to a MUCH nicer hotel, and paid less than half of that. I will NOT go back to the MIA. PERIOD!!!

great location, staff and service good but not great, nice hotel, 4 out of 5.

Beautiful property! Highly recommended! Gorgeous beaches and wonderful staff. pleasantly surprised by the food. The reservations for the nice dinner at Maria's and Claudias were not as good, but we were very happy with everything else.

The beach and clear waters were the best in the entire Cancun/Quintana Roo area. It's also the tastiest food on the island and by far the best all-inclusive hotel in Cancun. The hotel staff were unbelievably and sincerely so accommodating and pleasant that we had no problem remembering everyone's names. We've been to Cancun Hotel Zone once and Isla Mujeres twice alone this year and we'll only stay at Mia Reef from now on. We were very impressed with the entire experience and had a hard time accepting that we had to leave. We look forward to coming back again soon and cherish al the memories we made at Mia Reef!

We have not done all-inclusive resorts on our previous Mexico stays. Our reasoning was that we would feel like we HAVE to eat the resort food and wouldn't get to experience the local "legit" restaurants. But for the excellent rate we got, we took advantage of the delicious breakfasts and lunches, afternoon snacks and, of course, cocktails. And it was all really delicious. We did eat at local restaurants many evenings, but the evening buffet at Mia had many delicious offerings. Hotel staff were SO friendly and accommodating. When we arrived, we were disappointed to find that our balcony was directly above one of the restaurants' big noisy exhaust fan. They graciously and happily moved us to another room where all we could see and hear were beautiful Caribbean ocean waves and sunrises. There were beverages and snacks in our fridge every day, the private bay was a perfect depth to just "get your feet wet, the view was amazing, the snorkeling ON SITE was really great (a variety of colorful fish, a stingray, and even several barracuda were spotted), towels and snorkeling equipment were included, taxis were at the ready, we loved sleeping to the sound of waves crashing directly off our balcony. I can't say enough about how pleasantly surprised I was about EVERYTHING at Mia Reef. Can't wait to go back.

Absolutely beautiful place. Staff was amazingly nice and prompt

nice hotel the staff lack of patirnce sometimes. nice location for the view. not the best beach

This is a fabulous hotel! The whole staff is excellent and everyone is always cleaning and working hard! The view is absolutely beautiful and the crashing of the waves is relaxing and calming!!

Excellent location, drinks were great(top shelf) staff fantastic, food was decent but the proximity to restaurants downtown is perfect!

Great small resort to get away and relax. Food is limited along with acitivities.

Calle Zazil-Ha S/N, Zona 7 Isla Mujeres QROO

Hotel highlights

  • Steps from Norte Beach
  • Free hot/cold buffet breakfast
  • Free WiFi in public areas
  • Free parking

Mia Reef Isla Mujeres - All Inclusive places you next to Norte Beach and within 2 miles (3 km) of other popular attractions like Garrafon Natural Reef Park. This 164-room, 4-star property has 2 outdoor pools along with a private beach and a marina. Aztlán Galería and Cocal Beach are also a short walk from this Isla Mujeres property.


Dining

Start your day off right with a free hot/cold buffet breakfast. This property is home to 3 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, sip a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free daily manager's reception.


Rooms

Guests can expect to find an LED TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a minibar, a coffee maker, and free bottled water.


Property features

Mia Reef Isla Mujeres - All Inclusive features a private beach, a marina, and a full-service spa. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Other amenities at this all-inclusive property include 2 outdoor pools, a fitness center, and free WiFi in public areas.

Room options

Superior Ocean Front Room

Queen 1 | Sleeps 2

Deluxe Villa Ocean Front Suite

Full 2 | King 1 | Sleeps 4

Deluxe Room, Ocean View

Full 2 | Queen 1 | Sleeps 4

Guest reviews for Mia Reef Isla Mujeres - All Inclusive

Everyone (181) Couples (12) Family (7) Friends (3) Other (1)
5
Everyone

By on Jan 16, 2019

4
Everyone

nice hotel, friendly staff, good food, social director Marco was excellent

By on Jan 9, 2019

5
Everyone

Location is great. Deluxe rooms just ok but really never in them. Staff great

By on Jan 9, 2019

4
Everyone

By on Jan 7, 2019

2
Everyone

99% of the staff walk around the hotel with attitudes. They are not helpful at all. This is all in General. The location if fantastic but the staff kills the beautiful location.

By on Jan 7, 2019

5
Everyone

Friendly staff. Beautiful location. There were enough lounge chairs for all so there wasn't a need to rush to save you beach chair.

By on Jan 3, 2019

4
Everyone

Amazing location! You are surrounded by water. Can snorkel on site and many other activities. Food was good and the staff is top notch. They want you to have a good time and it shows. Facility seems old and in need of upgrades. You can tell things have been repeatedly repaired instead of remodeled or replaced. The rooms in tower have very small vanity area and bathrooms are small. I've heard villa rooms are better. Beds were decently comfortable but most rooms just have double-sized beds. We initially we put in rooms other than what we had reserved, but were moved in a day for one room and two days for the other.

By on Jan 3, 2019

2
Everyone

The location is excellent. The hotel itself, not so much. It amazed me at how much paint was slopped over the sidewalks and other areas where there wasn't even any painting to be done. Likewise, routine maintenance is WAY behind IMO. The all-inclusive "food" was DISGUSTING. I go to all-inclusives with very very very low expectations, and with the Mia I found that my low expectations weren't even low enough. We ate there a couple of times in the 15 days we were there. It was literally all we could take. The meat and stuff you can tell is the lowest budget stuff available. Even the hot dogs were nasty. So we ended up eating in town for every other meal. The wait staff was great. Very nice. The entertainment staff was ok, but they played favorites REALLY bad. They would pick who they liked and that's who they would cater to. They would ignore everyone else. I heard a lot people talking about how obvious it was that they were picking 'favorites' and people were very unhappy about it. There was a group of sixty people that were HORRIBLE that showed up and acted terrible. Everywhere they would go, people would flee. Management would do nothing about it. So all of the other guests suffered On our last day, there was a problem with our flight so we asked how much to extend our room for ONE day. They wanted right about $500. HECK NO! This place is NOT worth that! So we went to a MUCH nicer hotel, and paid less than half of that. I will NOT go back to the MIA. PERIOD!!!

By on Jan 2, 2019

5
Everyone

By on Jan 2, 2019

4
Everyone

great location, staff and service good but not great, nice hotel, 4 out of 5.

By on Jan 1, 2019

Mia Reef Isla Mujeres - All Inclusive

Calle Zazil-Ha S/N, Zona 7, Isla Mujeres, QROO 77400