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Mia Reef Isla Mujeres - All Inclusive

4.0 out of 5.0

Recent guest reviews

This was our second trip to Mia Reef and plan to go back again. The location is five stars. The bar tenders and servers are great. All front desk helpers were good except Cinthia. Who made is feel unwanted and a bother. House keeping was fair. Did not leave fresh towels, but took old towels or restock coffee a number of times. Breakfast was great, custom omelettes, French toast, fresh fruit, bacon sausage and more. Lunch and dinner always had grilled food and a bunch more alternative.

This is a best beach ever for us (been to 10+ destinations) due to several factors: shallow super clear water and no waves, plenty of fish to feed!!!!! Beach made all of the experience since we normally don't care much about rooms and food. So beach-location 5*, hotel/services/food strong 3*

Friendly staff, awesome view, okay food. Wish they would switch it up a little more. We'll be back!

The pros: great waitstaff, bartenders and housekeeping. Always friendly. Water is perfect for snorkeling or just hanging out in. Plenty of beach chairs and umbrellas. Easily see sunrise and sunset. The cons: had no view, had to upgrade to get one. Went with 10 people/6 rooms. The 3 that asked for good views and high floors in request section was given worst view. The other 3 were given upper floors and good views. I think they saw an opportunity. Management wasn't very helpful with any issues. That is true with a lot of resorts. Never had hot water in the villa. Lukewarm at best. Don't think they deal well when things aren't going smoothly. Beach is small but works. It's the staff/water/views that makes this place. As long as you don't have to deal with the desk or management.

If you are expecting a luxury resort then do not go here. If you are expecting one of the most beautiful places in Mexico and a resort that is clean and comfortable with decent food and amazing staff.this is the place for you !! I love the MIA REEF ❤️❤️

Amazing time! The friendliest staff ever. We will be back!

This is definitely and hotel for couples and families. Overall had a good vacation, with my friend. We made the best of it.

I would stay here again. Great location and can walk to the downtown area. Food was good as well

Beautiful beach and excellent service by the hotel staff. This was a great and peaceful retreat!

Overall, our experience at Mia Reef was a great one. The service was fantastic and the hotel had much to offer. They were very accommodating with check in, check out, answer questions, checking in on us and more. The staff was very friendly and attentive. The hotel is in a great location which allows you to have privacy and a quiet beach, but remain close to the center, restaurants, and in land activities. We would return to Mia Reef in a heart beat.

The Villas are our favorite. They are right on the reef! The food is great and the staff are wonderful!

Was not here for very long just 3 nights but we really enjoyed our stay. Both views of the water was beautiful and calm side was great being in that's what I look for in a hotel calm water. I would definitely go back and make my stay longer

Hotel needs some updates as well as variety in food choices. However the views and water/beach front out weigh all other hotels on the island.

Don't feel welcome at the buffet restaurant at all.

First time at an all inclusive resort. Great location, still alittle under construction. Water, food, staff, villa all great . Enjoyed my stay , would go back if I have the time in the future.

Friendly staff, Abraham Henry & Willy were genuinely great service to my needs. Women at the front desk with glasses wasn't so professional. She didn't provide enough information regarding golf cart rentals. Food at Buffet wasn't hot. The maids forgot to bring towels every time we asked. Great island overall

I had a great time! Good food, amazing staff! Great location. Lots to do on the island. Must take ferry to get to resort

Toilets don't flush, staff is stingy with resupplying room amenities. You get treated poorly when being served at meals. Staff seems to angry and approachable at meal time. Would never go back...

We just got back last night after staying 3 nights. I've traveled all over the world & the views at this hotel are nothing short of breathtaking everywhere you look. The staff was super attentive & accommodating. The food was delicious and the grilling stations really added to the already great variety of options. We loved the beachside tacos! My massage was very relaxing. The jacuzzi on our balcony was a great way to enjoy the stars. My husband brought his fishing line and caught fish in the grotto & off the pier. I would rate this hotel 4.5 out of 5 stars as their were some cosmetic issues that are super easy to fix & more than 1 drink menu at the bar would've been helpful but overall the whole experience was fantastic and I highly recommend this hotel.

Amazing place. There was absolutely nothing we could find wrong. I can't imagine anyone complaining about this place unless they're just incredibly picky. From top to bottom, this resort was incredible. We'll be back.

Calle Zazil-Ha S/N, Zona 7 Isla Mujeres QROO

Mia Reef Isla Mujeres - All Inclusive places you next to Secreto Beach and within a 5-minute walk of Norte Beach. This 164-room, 4-star resort has 2 outdoor pools along with a private beach and a marina. Crayola House and Dolphin Discovery are also near this Isla Mujeres resort.


Dining

Free hot/cold buffet breakfast is included with your stay. This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, sip a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free daily manager's reception.


All of Mia Reef Isla Mujeres - All Inclusive's 164 rooms are recently renovated and have an array of amenities, including minibars, coffee makers, and free bottled water. Guests can expect to find LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are also standard.

Rooms


Mia Reef Isla Mujeres - All Inclusive features a private beach, a marina, and a full-service spa. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Other amenities at this all-inclusive resort include 2 outdoor pools, a fitness center, and free WiFi in public areas.

Property features

Room options

Deluxe Room, Ocean View

Full 2 | Queen 1 | Sleeps 4

Deluxe Villa Ocean Front Suite

Full 2 | King 1 | Sleeps 4

Superior Ocean Front Room

Queen 1 | Sleeps 2

Guest reviews for Mia Reef Isla Mujeres - All Inclusive

Everyone (67) Couples (149) Business (1) Family (31) Friends (29) Other (26)
4

2ndtrip

Everyone

This was our second trip to Mia Reef and plan to go back again. The location is five stars. The bar tenders and servers are great. All front desk helpers were good except Cinthia. Who made is feel unwanted and a bother. House keeping was fair. Did not leave fresh towels, but took old towels or restock coffee a number of times. Breakfast was great, custom omelettes, French toast, fresh fruit, bacon sausage and more. Lunch and dinner always had grilled food and a bunch more alternative.

By , from rjs on May 21, 2017

4

best beach ever

Everyone
Hotel beach View from balcony View from balcony standard room

This is a best beach ever for us (been to 10+ destinations) due to several factors: shallow super clear water and no waves, plenty of fish to feed!!!!! Beach made all of the experience since we normally don't care much about rooms and food. So beach-location 5*, hotel/services/food strong 3*

By on May 21, 2017

5

get away at mia

Everyone

Friendly staff, awesome view, okay food. Wish they would switch it up a little more. We'll be back!

By on May 18, 2017

Review comment responded on May 20, 2017

Dear guest, We appreciate you took the time for sharing your experience and also for giving us the opportunity to thank you. We are delighted to learn that you had an amazing time with us. It is so encouraging to know that you enjoyed the whole experience at Mía Reef Isla Mujeres. We found your compliments very gratifying, after the work and effort made by our team. We thank you for your comments and look forward to providing you with the best of our attention and service excellence soon again. We remain at your disposal in case you need assistance with the next booking. Best regards, Arturo Gonzalez Community Manager

3

nice quiet resort

Everyone

The pros: great waitstaff, bartenders and housekeeping. Always friendly. Water is perfect for snorkeling or just hanging out in. Plenty of beach chairs and umbrellas. Easily see sunrise and sunset. The cons: had no view, had to upgrade to get one. Went with 10 people/6 rooms. The 3 that asked for good views and high floors in request section was given worst view. The other 3 were given upper floors and good views. I think they saw an opportunity. Management wasn't very helpful with any issues. That is true with a lot of resorts. Never had hot water in the villa. Lukewarm at best. Don't think they deal well when things aren't going smoothly. Beach is small but works. It's the staff/water/views that makes this place. As long as you don't have to deal with the desk or management.

By , from KC MO on May 15, 2017

Review comment responded on May 18, 2017

Dear , We would like to thank you for reviewing HOTEL MIA REEF ISLA MUJERES and for choosing us for your holidays. We would like to offer our sincere apologies for the fact that we did not meet your expectations. We pride ourselves on our great location and our passionate and dedicated team; as you can see from our previous reviews. MIA REEF ISLA MUJERES are improved day by day, and we hope that you give us the opportunity to receive you again. We take notes of your remarks that are of tremendous assistance to improve our work. We definitely look forward to have you back visiting and give us the opportunity to pamper and provide you with excellence services. Once again, thank you and we all hope to have you again soon. We remain at your disposal in case you need assistance with the next booking. Best regards, Arturo Gonzalez Community Manager

4

beautiful location

Everyone

If you are expecting a luxury resort then do not go here. If you are expecting one of the most beautiful places in Mexico and a resort that is clean and comfortable with decent food and amazing staff.this is the place for you !! I love the MIA REEF ❤️❤️

By , from nebraska on May 3, 2017

5
Everyone

Amazing time! The friendliest staff ever. We will be back!

By , from AL on Apr 26, 2017

Review comment responded on May 2, 2017

Dear Rebecca, Thank you very much for your feedback. It is an enormous pleasure to know the satisfaction of our customers, this is our aim, to give you an unforgettable experience and making you feel at home. We will share your comments with our team, who certainly will be encouraged by your remarks. Looking forward to welcoming you again to offer another lovely and relaxing vacation! Best regards, Arturo Gonzalez Community Manager

3

good hotel

Families

This is definitely and hotel for couples and families. Overall had a good vacation, with my friend. We made the best of it.

By , from ny on Apr 20, 2017

Review comment responded on Apr 27, 2017

Dear Diane, We would like to thank you for reviewing HOTEL MIA REEF ISLA MUJERES and for choosing us for your holidays. We would like to offer our sincere apologies for the fact that we did not exceed your expectations. MIA REEF ISLA MUJERES are improved day by day, and we hope that you give us the opportunity to receive you again. We take notes of your remarks that are of tremendous assistance to improve our work. We definitely look forward to have you back visiting and give us the opportunity to pamper and provide you with excellence services. Once again, thank you and we all hope to have you again soon. We remain at your disposal in case you need assistance with the next booking. Best regards, Arturo Gonzalez Community Manager

5

nice hotel on the beach

Everyone

I would stay here again. Great location and can walk to the downtown area. Food was good as well

By , from Boston, MA on Apr 20, 2017

Review comment responded on Apr 28, 2017

Dear Jaz, We appreciate you took the time for sharing your experience and also for giving us the opportunity to thank you. We are delighted to learn that you had an amazing time with us. It is so encouraging to know that you enjoyed the whole experience at Mía Reef Isla Mujeres. We found your compliments very gratifying, after the work and effort made by our team. We thank you for your comments and look forward to providing you with the best of our attention and service excellence soon again. We remain at your disposal in case you need assistance with the next booking. Best regards, Arturo Gonzalez Community Manager

4

great hotel by the beach

Everyone

Beautiful beach and excellent service by the hotel staff. This was a great and peaceful retreat!

By , from Coral Springs, FL on Apr 19, 2017

Review comment responded on Apr 27, 2017

Dear Abigail, We appreciate you took the time for sharing your experience and also for giving us the opportunity to thank you. We are delighted to learn that you had an amazing time with us. It is so encouraging to know that you enjoyed the whole experience at Mía Reef Isla Mujeres. We found your compliments very gratifying, after the work and effort made by our team. We thank you for your comments and look forward to providing you with the best of our attention and service excellence soon again. We remain at your disposal in case you need assistance with the next booking. Best regards, Arturo Gonzalez Community Manager

4

relaxing hotel with great accommodations

Everyone

Overall, our experience at Mia Reef was a great one. The service was fantastic and the hotel had much to offer. They were very accommodating with check in, check out, answer questions, checking in on us and more. The staff was very friendly and attentive. The hotel is in a great location which allows you to have privacy and a quiet beach, but remain close to the center, restaurants, and in land activities. We would return to Mia Reef in a heart beat.

By , from Mexico City on Apr 18, 2017

Review comment responded on Apr 26, 2017

Dear Kathryn, We appreciate you took the time for sharing your experience and also for giving us the opportunity to thank you. We are delighted to learn that you had an amazing time with us. It is so encouraging to know that you enjoyed the whole experience at Mía Reef Isla Mujeres. We found your compliments very gratifying, after the work and effort made by our team. We thank you for your comments and look forward to providing you with the best of our attention and service excellence soon again. We remain at your disposal in case you need assistance with the next booking. Best regards, Arturo Gonzalez Community Manager