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Recent guest reviews

Property was well kept and staff was great...JORJE, LESLIE AND LITTLE MAN, WE LOVE YOU! CLOSE TO AIRPORT, WORKERS ARE GREAT AND FRIENDLY, GROUNDS ARE BEAUTIFUL, ROOMS ARE GREAT JAPANESE RESTAURANT: FUN BUT DIDN'T HAVE ANY OF THE SAUCES THEY HAVE AT ANY OTHER JAPANESE RESTAURANT FRENCH RESTAURANT...NOTHING FRENCH ON MENU BUT THE STEAK WAS FANTASTIC DRESS CODE....SAYS LONG PANTS FOR MEN WHICH IS WHAT MY HUBS BROUGHT BUT THEY DIDN'T ENFORCE THAT DRESS CODE ANYWHERE...AS A MATTER OF FACT, WOMEN WHO WERE IN SHORTS 4 SIZES TOO SMALL WERE IN THE NICE RESTAURANTS BRAZILIAN...DISAPPOINTING...WORKERS WERE GREAT BUT FOOD WAS BLAND AND DRY....SALAD BAR WAS GREAT BLOODY MARYS AT LOBBY BAR WERE ON POINT....ALL OF THE OTHER BARS MUST HAVE HAD A DIFFERENT MIX BECAUSE THEY WERE HORRIBLE. BARTENDERS: ALL WORKED SO HARD AND SEEMED SO HAPPY POOL: HUGE AND BEAUTIFUL ACTIVITIES DURING THE DAY: LACKING....NOT ALOT TO DO NIGHT SHOW: AMAZING.....SIMPLY AMAZING DISCO: LOVED IT....SO MUCH FUN

Great location and very friendly/nice staff. Will definitely come back.

The property was beautiful, rooms, clean, pools and ocean warm and refreshing. The resort is very big, lots of walking. Staff was great!

Nice resort.. plenty of things to do.. room are a little outdated but very clean

The staff was amazing and very helpful. You can tell they all wanted to make sure you were taken care of. Areas are a bit far from each other and the room keys are very sensitive; we had to get our switched out about five times since it kept becoming unmagnetized.

We stayed at Paraiso Beach and had an amazing experience. From the beginning we were welcomed by Berenice Castillo who made our checking and restaurant reservations with friendliness and professionalism. We loved the two rooms we had. Both were exactly the same, spacious and very clean. Amazing views regardless of which building you stay at. Grounds are gorgeous. The food was delicious every where we ate. The service was beyond any other resort we have stayed at. I would like to thank Jorge, Alberto, Daniel, Sandra, Marta and Javier who were are waiters and waitresses at the Buffet. Definitely a place we will be visiting again and recommending to our friends and family.

I love Iberostar The place is great and the Customer Services is Excellent

This was our 1st time to Mexico and we couldn't ask for anything better. It was an amazing trip. All the staff were so nice and welcoming. Our room was very clean and spacious. The pool was great and the atmosphere was very romantic. Thank you Iberostar, we will definately visit your Hotel(s) again. Shawna

The resort is absolutely beautiful. Lots of wildlife. Staff was amazing. Lots of food choices. The only thing i wish they could do is keep people from holding all the good beds and chairs with their towels. They won’t use them all day and then no one else gets to enjoy them.

Ilike everything. This was the best resort from 5 our visit in Mexico. Better than Bahiya, Barcello.

Pros: Resort grounds were by far the best I've seen at any resort in Mexico. Very well maintained. Awesome food and selection at buffets. Free & decent sized room safe. Cons: Main pool closed for repairs the entire time. Mediocre food at à la carte restaurants. Shower / tub combo is very awkward to enter / exit. Short people beware. Neutral: Despite having "beach" in the resort's name, it was no where near the beach. Checked in at Paraiso Beach lobby, given room in Del Mar. Pools were mostly clean, but the water level was several inches low. Generally below filter levels, so simply things like leaves were never removed. Free but barely usable wi-fi throughout resort. No drawers / shelves for clothing. But had lots of hangers in closet. No elevators anywhere. If you have a wheelchair or stroller, good luck. Limited bourbon / whiskey selection.

The air conditioner could of been cooler in room, couldn’t set it any lower.

By far the worst experience we have ever had at an all-inclusive resort. The check in process was horrendous, the staff was rude and not helpful, the foods was absolutely atrocious. I would've preferred to eat at a fast food restaurant than have one more meal at the resort.

Overall, the hotel was nice and clean. Staff were great. Food selections for vegetarians is not too great. The main dining areas pretty much have the same food everyday. Liked the gym facilities. The yoga, zumba and spinning classes were great. They are also building a new gym....hopefully it will be even better. The drinks were kinda okay. They were low on the alcohol content and the beer on tap was very lite. The pool area was nice and clean.

Staff is not very nice. Air conditioner bad, no iron in room, mosquitoes were horrible, not a good experience overall.

overall I enjoyed my stay at the iberostar paraiso beach The food overall was pretty decent maybe a little bit better of the theme restaurants everything was kept very clean and tidy if you do go here expect to do a lot of walking that's kind a like the one drawback everything is spread out but overall I would try it again

Great mix of food, entertainment, beach, and activities for all. Kids club was fantastic...our kids didn't want to leave

Carretera Chetumal Playa del Carmen QROO

Hotel highlights

  • Steps from Maroma Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking

Iberostar Paraiso Beach All Inclusive places you next to Maroma Beach and within a mile (2 km) of El Manglar Golf Course. This 424-room, 4-star property has a golf course, a full-service spa, and 7 restaurants.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10 AM. This property is home to 7 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 4 coffee shops/cafés.


Rooms

Iberostar Paraiso Beach All Inclusive's 424 air-conditioned rooms provide balconies, minibars, and coffee makers. Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Bathrooms have hair dryers and free toiletries. Video-game consoles, ceiling fans, and safes are other standard amenities.


Property features

Guests of Iberostar Paraiso Beach All Inclusive have access to a golf course, a full-service spa, and a nightclub. There's free valet parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include an outdoor pool, a children's pool, and a health club.

Room options

Standard Room

2 Double Beds | 1 King Bed | Sleeps 4

Junior Suite Beach Access

2 Double Beds | 1 King Bed | Sleeps 4

Double Near Pool

2 Double Beds | 1 King Bed | Sleeps 4

Junior Suite

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Iberostar Paraiso Beach All Inclusive

Everyone (19) Couples (4) Family (6)
4
Partner Couples

Property was well kept and staff was great...JORJE, LESLIE AND LITTLE MAN, WE LOVE YOU! CLOSE TO AIRPORT, WORKERS ARE GREAT AND FRIENDLY, GROUNDS ARE BEAUTIFUL, ROOMS ARE GREAT JAPANESE RESTAURANT: FUN BUT DIDN'T HAVE ANY OF THE SAUCES THEY HAVE AT ANY OTHER JAPANESE RESTAURANT FRENCH RESTAURANT...NOTHING FRENCH ON MENU BUT THE STEAK WAS FANTASTIC DRESS CODE....SAYS LONG PANTS FOR MEN WHICH IS WHAT MY HUBS BROUGHT BUT THEY DIDN'T ENFORCE THAT DRESS CODE ANYWHERE...AS A MATTER OF FACT, WOMEN WHO WERE IN SHORTS 4 SIZES TOO SMALL WERE IN THE NICE RESTAURANTS BRAZILIAN...DISAPPOINTING...WORKERS WERE GREAT BUT FOOD WAS BLAND AND DRY....SALAD BAR WAS GREAT BLOODY MARYS AT LOBBY BAR WERE ON POINT....ALL OF THE OTHER BARS MUST HAVE HAD A DIFFERENT MIX BECAUSE THEY WERE HORRIBLE. BARTENDERS: ALL WORKED SO HARD AND SEEMED SO HAPPY POOL: HUGE AND BEAUTIFUL ACTIVITIES DURING THE DAY: LACKING....NOT ALOT TO DO NIGHT SHOW: AMAZING.....SIMPLY AMAZING DISCO: LOVED IT....SO MUCH FUN

By on Mar 9, 2020

5
Family

Great location and very friendly/nice staff. Will definitely come back.

By on Dec 1, 2019

4
Family

The property was beautiful, rooms, clean, pools and ocean warm and refreshing. The resort is very big, lots of walking. Staff was great!

By on Nov 15, 2019

Review comment responded on Nov 15, 2019

Good nigth Dear guest Greatings from Iberostar Paraiso Mar & Beach We are so glad to know that our facilities were to your liking, thank you for share your vacation with us, we are so happy that to know that we can give a great experience in our resort. Best regards.

4
Family

Nice resort.. plenty of things to do.. room are a little outdated but very clean

By on Sep 14, 2019

Review comment responded on Oct 21, 2019

Dear Mrs. Veronica, We would like to thank your comments regarding our facilities, mention that it is very important for us to know the feelings of our guests and to be able to renew what is necessary to meet their expectations. We hope you will again give us the opportunity to receive it with us. Regards

5
Everyone

By on Aug 18, 2019

Review comment responded on Aug 22, 2019

Dear Guest, Thank you so much for your review, we hope to see you soon back with us. Best Regards,

4
Partner Couples

The staff was amazing and very helpful. You can tell they all wanted to make sure you were taken care of. Areas are a bit far from each other and the room keys are very sensitive; we had to get our switched out about five times since it kept becoming unmagnetized.

By on Aug 7, 2019

5
Family with small children

We stayed at Paraiso Beach and had an amazing experience. From the beginning we were welcomed by Berenice Castillo who made our checking and restaurant reservations with friendliness and professionalism. We loved the two rooms we had. Both were exactly the same, spacious and very clean. Amazing views regardless of which building you stay at. Grounds are gorgeous. The food was delicious every where we ate. The service was beyond any other resort we have stayed at. I would like to thank Jorge, Alberto, Daniel, Sandra, Marta and Javier who were are waiters and waitresses at the Buffet. Definitely a place we will be visiting again and recommending to our friends and family.

By , from Texas on Jun 22, 2019

5
Family Family

I love Iberostar The place is great and the Customer Services is Excellent

By on Jun 18, 2019

5
Everyone

By on May 26, 2019

5
Partner Couples Friends

This was our 1st time to Mexico and we couldn't ask for anything better. It was an amazing trip. All the staff were so nice and welcoming. Our room was very clean and spacious. The pool was great and the atmosphere was very romantic. Thank you Iberostar, we will definately visit your Hotel(s) again. Shawna

By , from Nampa, Id on Apr 28, 2019

Iberostar Paraiso Beach All Inclusive

Carretera Chetumal, Playa del Carmen, QROO 77710
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