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Wyndham Garden Playa del Carmen

4.0 star property

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Photo gallery for Wyndham Garden Playa del Carmen

A modern hotel entrance with a curved facade, palm trees, and flags.
An outdoor patio with a wooden pergola, a red umbrella, and a dining area with chairs and a table.
A modern lobby with a central seating area, a wooden door, and a staircase.
A modern bar area with a granite countertop, four bar stools, a coffee machine, and a variety of snacks and beverages on display.
A buffet with various food items and a tiled backsplash.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪17 min walk‬
  • Place, Playacar Beach
    ‪19 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, desk, chair, and a view of the outdoors through a large window.

Room, 1 King Bed, Accessible, Non Smoking

  • Garden view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

A modern living room with a glass-top dining table, leather sofas, and a large window with curtains.

Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a computer, a chair, a TV, and a lamp.

Superior Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(43 reviews)
  • Garden view
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Superior Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(33 reviews)
  • Garden view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Playacar within a short walk of Quinta Avenida, Wyndham Garden Playa del Carmen is within 2 miles (3 km) of other popular sights such as Mamitas Beach. This 196-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Quinta Avenida - 17 min walk - 0.9 miles
  • Xaman Ha Aviary - 17 min walk - 1.0 mile
  • Playacar Beach - 19 min walk - 1.0 mile
  • Playa del Carmen Main Beach - 3 min drive - 1.3 miles
  • Playacar Golf Club - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪La brioche - ‬14 min walk
  • ‪Bendita Costilla - ‬11 min walk
  • ‪Mezcla Pdc - ‬8 min walk
  • ‪Taqueria El Ñero - ‬10 min walk

About this property

Wyndham Garden Playa del Carmen

Guests of Wyndham Garden Playa del Carmen have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Guests can expect free WiFi and LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Playa Garden

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (43 inches high)
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Check-in: 3 PM—-3 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen

Frequently asked questions

Is free cancellation available at Wyndham Garden Playa del Carmen?

Wyndham Garden Playa del Carmen offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Wyndham Garden Playa del Carmen?

As of Jul 9, 2026, prices found for a 1-night stay for 2 adults at Wyndham Garden Playa del Carmen on Jul 10, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Wyndham Garden Playa del Carmen?

This hotel is situated in Playacar within a short 15-minute walk of Quinta Avenida and also 19 minutes on foot from Playa del Carmen Main Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach less than a mile away.

Will I be able to park at Wyndham Garden Playa del Carmen?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does Wyndham Garden Playa del Carmen include a casino at the property?

No, Wyndham Garden Playa del Carmen doesn't have a casino.

Is there an indoor pool at Wyndham Garden Playa del Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Wyndham Garden Playa del Carmen?

Amenities that appeal to couples at this hotel include premium bedding, a rainfall showerhead, and bathrobes.

Are there hot tubs at Wyndham Garden Playa del Carmen?

No, there isn't a spa tub at this hotel.

Does Wyndham Garden Playa del Carmen have a restaurant that serves breakfast?

Yes, Wyndham Garden Playa del Carmen serves free buffet breakfast at Playa Garden each morning.

Does Wyndham Garden Playa del Carmen allow pets to stay free of charge?

No, pets and service animals aren't allowed at Wyndham Garden Playa del Carmen.

Are there connecting rooms at Wyndham Garden Playa del Carmen?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Wyndham Garden Playa del Carmen?

The closest major airport to Wyndham Garden Playa del Carmen is Cozumel Intl. Airport (CZM), which is 20.4 mi away (254 minutes by car).

Can I book a room with a balcony at Wyndham Garden Playa del Carmen?

No, there aren't any guestrooms at Wyndham Garden Playa del Carmen that offer a balcony.

Wyndham Garden Playa del Carmen Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 447 out of 1003 reviews
Rating 8 - Good. 244 out of 1003 reviews
Rating 6 - Okay. 166 out of 1003 reviews
Rating 4 - Poor. 73 out of 1003 reviews
Rating 2 - Terrible. 73 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my week there.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Georgina

Liked: Cleanliness, staff & service
The hotel is dated, the shower was rusted, the desk was chipped. But it has a great location if you do not have a car; you can walk to the mall, the 5th Ave, restaurants, and grocery store. The breakfast is very good, and the staff was always very nice.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was good, beach is within walking distance for 15-20 min. Hotel really needs some attention since everything looks worn out. I won't stay
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Mar 2026
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It took us 20 minutes to check in they couldn't find our reservation had to call a supervisor she had to use it use another computer and then found this in the system. Breakfast it was free Continental it was so so
Stayed 1 night in Apr 2026
Verified

8/10 Good

ANG

Liked: Cleanliness
Not too far away from ADO bus and maritime port.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Todo supe exelente
Stayed 1 night in Nov 2025
Verified

8/10 Good

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms. Walking distance to grocery store and restaurants, even the beach is a nice walk. The breakfast was over and above my expectations. Thank you. The staff were great.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Shaquoya S

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were rude and unprofessional. The service was okay, management appeared indifferent towards my family. Staff overlooked us at times. The hotel needs an upgrade. The breakfast was okay and minimal. We did enjoy like the location to the beach.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities
It doesn’t look like 4 stars at all, no refrigerator in the rooms ,
Stayed 14 nights in Feb 2026
Verified

8/10 Good

Paula

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Habitacion
Stayed 7 nights in Nov 2025
Verified

2/10 Terrible

Dr. Maria Cruz

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Honestly, this stay was very disappointing. The property looks nothing like the photos online. The room was in poor condition, with stained bedding, damaged furniture, mold in the bathroom, and general signs of neglect throughout. Cleanliness and maintenance are clearly not a priority here. I would strongly recommend looking elsewhere.”
Stayed 1 night in Apr 2026
Verified

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Front desk attendant was more than helpful. Breakfast was so so, big room full of families. Didn't expect much it was a free breakfast. Room was a tad worn down didn't care, the whole hotel was clean to my expectations. Pool area chairs in good condition and clean. Thank you for the stay and your assistance with the early morning cab.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Room lamp shades stained, window curtain puller broken, closet lacking one half of the sliding doors, safe not operational, daily maid service staff struggling to provide quality linens & towels (existing ones fraying/worn out)!
Stayed 21 nights in Feb 2026
Verified

6/10 Okay

Luis Miguel

Liked: Cleanliness, staff & service
The restaurant is not good
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

matthew

Liked: Cleanliness
Just a mid range place , nothing really bad. But nothing really good , ohh except really bad breakfast, everyday yukk
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms were cleaned every day. No safe in our room. Some staff were training and lines could be very long at check in/out. Pool was never busy but many times towels were unavailable. Breakfast was mediocre with local fare and scrambled eggs/pancakes every day. Lots of good fresh fruit and pastries though. Would not come back
Stayed 10 nights in Feb 2026
Verified

2/10 Terrible

andres

Worst
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Sandeep

Liked: Cleanliness, staff & service, amenities
Looks ok for a quick 1 night stay.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Yanira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet. Staff was friendly and helpful. However, the rooms do need some small updates.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Paven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk agent very hospitable
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Damien

Liked: Staff & service
Disliked: Amenities
Worst hotel I have been EVER !! Rooms are in very bad conditions, terrible, avoid at all cost !
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, very clean
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Fernando Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Dec 2025

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