Wyndham Garden Playa del Carmen

4.0 star property

Choose dates to view prices

Photo gallery for Wyndham Garden Playa del Carmen

Exterior
Property amenity
Front of property
Free daily buffet breakfast
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪17 min walk‬
  • Place, Playacar Beach
    ‪19 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Garden view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Superior Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(39 reviews)
  • Garden view
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Superior Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(29 reviews)
  • Garden view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Playacar within a short walk of Quinta Avenida, Wyndham Garden Playa del Carmen is within 2 miles (3 km) of other popular sights such as Mamitas Beach. This 196-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Quinta Avenida - 17 min walk - 0.9 miles
  • Xaman Ha Aviary - 17 min walk - 1.0 mile
  • Playacar Beach - 19 min walk - 1.0 mile
  • Playa del Carmen Main Beach - 3 min drive - 1.3 miles
  • Playacar Golf Club - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪La brioche - ‬14 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪The Admiral - ‬6 min walk
  • ‪Taqueria El Ñero - ‬10 min walk
  • ‪Bendita Costilla - ‬11 min walk

About this property

Wyndham Garden Playa del Carmen

Guests of Wyndham Garden Playa del Carmen have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Guests can expect free WiFi and LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Playa Garden

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (43 inches high)
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Check-in: 3 PM—-3 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen

Frequently asked questions

Is free cancellation available at Wyndham Garden Playa del Carmen?

Wyndham Garden Playa del Carmen offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Wyndham Garden Playa del Carmen?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at Wyndham Garden Playa del Carmen on May 8, 2026 start from $78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Wyndham Garden Playa del Carmen?

This hotel is situated in Playacar within a short 15-minute walk of Quinta Avenida and also 19 minutes on foot from Playa del Carmen Main Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach less than a mile away.

Will I be able to park at Wyndham Garden Playa del Carmen?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does Wyndham Garden Playa del Carmen include a casino at the property?

No, Wyndham Garden Playa del Carmen doesn't have a casino.

Is there an indoor pool at Wyndham Garden Playa del Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Wyndham Garden Playa del Carmen?

Amenities that appeal to couples at this hotel include premium bedding, a rainfall showerhead, and bathrobes.

Are there hot tubs at Wyndham Garden Playa del Carmen?

No, there isn't a spa tub at this hotel.

Does Wyndham Garden Playa del Carmen have a restaurant that serves breakfast?

Yes, Wyndham Garden Playa del Carmen serves free buffet breakfast at Playa Garden each morning.

Does Wyndham Garden Playa del Carmen allow pets to stay free of charge?

No, pets and service animals aren't allowed at Wyndham Garden Playa del Carmen.

Are there connecting rooms at Wyndham Garden Playa del Carmen?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Wyndham Garden Playa del Carmen?

The closest major airport to Wyndham Garden Playa del Carmen is Cozumel Intl. Airport (CZM), which is 20.4 mi away (254 minutes by car).

Can I book a room with a balcony at Wyndham Garden Playa del Carmen?

No, there aren't any guestrooms at Wyndham Garden Playa del Carmen that offer a balcony.

Wyndham Garden Playa del Carmen Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 452 out of 1005 reviews
Rating 8 - Good. 248 out of 1005 reviews
Rating 6 - Okay. 160 out of 1005 reviews
Rating 4 - Poor. 73 out of 1005 reviews
Rating 2 - Terrible. 72 out of 1005 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Huberto

Fire alarms went off in middle of night for about 30 minutes and againg the second night again in
Stayed 3 nights in Feb 2026

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Front desk attendant was more than helpful. Breakfast was so so, big room full of families. Didn't expect much it was a free breakfast. Room was a tad worn down didn't care, the whole hotel was clean to my expectations. Pool area chairs in good condition and clean. Thank you for the stay and your assistance with the early morning cab.
Stayed 2 nights in Jan 2026

6/10 Okay

Kerry

Liked: Cleanliness, property conditions & facilities
Bath towels were gray-brown color and horrible condition. Bed sheets were also of very poor quality with gray-brown color… Ordered and ate soup in the restaurant and had to wait 15 minutes while guests checked in at the front desk to pay for it. One agent.
Stayed 3 nights in Jan 2026

6/10 Okay

Craig

Disliked: Cleanliness, staff & service
The room becoming very dated, worn, ripped curtains, used cigarette on the balcony, confusing reception, ignored when waiting,
Stayed 3 nights in Jan 2026

8/10 Good

Fernando Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Dec 2025

6/10 Okay

Luis Miguel

Traveled with family
Liked: Cleanliness, staff & service
The restaurant is not good
Stayed 5 nights in Jan 2026

6/10 Okay

matthew

Liked: Cleanliness
Just a mid range place , nothing really bad. But nothing really good , ohh except really bad breakfast, everyday yukk
Stayed 2 nights in Jan 2026

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms. Walking distance to grocery store and restaurants, even the beach is a nice walk. The breakfast was over and above my expectations. Thank you. The staff were great.
Stayed 1 night in Jan 2026

10/10 Excellent

Nestor

Stayed 5 nights in Oct 2025

10/10 Excellent

Irisis, New York

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time staying at the Wyndham Hotel in Playa del Carmen, and overall, I had a pleasant experience once again. The location is fantastic, and the staff remains welcoming and friendly. However, I did notice that the bathroom curtains looked quite old, with visible stains and a bit of mold. Additionally, the towels looked quite old and yellowish. Aside from these areas for improvement, my overall experience was enjoyable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my week there.
Stayed 7 nights in Dec 2025

8/10 Good

ANG

Liked: Cleanliness
Not too far away from ADO bus and maritime port.
Stayed 7 nights in Dec 2025

8/10 Good

ARTURO

Stayed 1 night in Dec 2025

6/10 Okay

Raul

Traveled with partner
Liked: Amenities, property conditions & facilities
Bedrooms need a bit more cleaning, shower curtain had mold, only 1 receptionist doing check in’s so it took forever to get to me, breakfast was ok but I had to ask to restock the eggs couple times until they did.
Stayed 1 night in Dec 2025

4/10 Poor

Sandra, Harvey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

octaviano

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

4/10 Poor

David

Stayed 1 night in Nov 2025

10/10 Excellent

Walter

Stayed 1 night in Nov 2025

10/10 Excellent

Ketan

Stayed 1 night in Nov 2025

6/10 Okay

Yanira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet. Staff was friendly and helpful. However, the rooms do need some small updates.
Stayed 3 nights in Sep 2025

6/10 Okay

jose

Stayed 2 nights in Jun 2025

10/10 Excellent

Marcelo, TORONTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Ayde

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is overdue for maintenance. Rooms are outdated and you can see walls in the room in poor conditions. The curtain and the hooks in the bathroom totally rusty, pretty ugly. The towels too, MUST be replaced they're in pretty bad shape. Breakfast is good and the restaurant personnel was super attentive and courteous. Especially Lupe and Gerardo, not to mention the Chef
Stayed 3 nights in Sep 2025

10/10 Excellent

Paven

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk agent very hospitable
Stayed 1 night in Aug 2025

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