Is a free cancellation option available at Fairmont Heritage Place Mayakoba?

Fairmont Heritage Place Mayakoba offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

Are there extra hygiene and cleanliness measures included at Fairmont Heritage Place Mayakoba?

Cleanliness measures at Fairmont Heritage Place Mayakoba include mask requirements for guests, enhanced cleaning, gap periods between guest stays, and contactless check-in / check-out.

What's there to see within easy reach of Fairmont Heritage Place Mayakoba?

This resort is located in Playa del Carmen within a short 9-minute walk of El Camaleon Mayakoba Golf Course. You'll also find Quinta Avenida and Grand Coral Golf Riviera Maya within a short drive.

Will I be able to park at Fairmont Heritage Place Mayakoba?

Yes, uncovered self parking is offered for free at the resort. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Fairmont Heritage Place Mayakoba?

Willow Stream is the resort's spa and services include deep-tissue massages, beach massages, aromatherapy, and reflexology.

Are there luxury amenities available at Fairmont Heritage Place Mayakoba?

Yes, guests can indulge in luxuries such as 5 outdoor pools, a private beach, and beach massage treatments at this resort.

Does Fairmont Heritage Place Mayakoba have a casino on the premises?

No, Fairmont Heritage Place Mayakoba doesn't have a casino.

Will I find an indoor pool at Fairmont Heritage Place Mayakoba?

No, this resort doesn't have an indoor pool; however, there are 5 outdoor pools.

Is Fairmont Heritage Place Mayakoba good for couples?

There are many amenities for couples at this resort, including a private beach and a beach bar plus some guestrooms feature private pools.

Are there hot tubs at Fairmont Heritage Place Mayakoba?

No, there isn't a spa tub at this resort.

Does Fairmont Heritage Place Mayakoba feature a restaurant that includes a breakfast menu?

Yes, Fairmont Heritage Place Mayakoba has 4 restaurants, and serves a full breakfast each morning for a surcharge.

Will Fairmont Heritage Place Mayakoba allow pets to stay for free?

Yes, dogs stay free at Fairmont Heritage Place Mayakoba and the property also provides food and water bowls and litter boxes.

Does Fairmont Heritage Place Mayakoba have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

Where is the closest airport to Fairmont Heritage Place Mayakoba?

The closest major airport to Fairmont Heritage Place Mayakoba is Cozumel Intl. Airport (CZM), which is 26.9 mi away (265 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 26.4 mi away.

Can I book a room with a balcony at Fairmont Heritage Place Mayakoba?

Yes, every guestroom at Fairmont Heritage Place Mayakoba comes with a patio with some featuring garden views.

Fairmont Heritage Place Mayakoba in Playa del Carmen

Property features

Fairmont Heritage Place Mayakoba features a private beach, a golf course, and a full-service spa. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this beach resort include 5 outdoor pools, a children's pool, and a gym.

Room options

Villa, 3 Bedrooms (Garden)

2 King Beds and 2 Twin Beds | Sleeps 8

Size 3094 ft² (287 m²)
Layout Shared accommodations, 3 bedrooms, kitchen, dining area, and sitting area
Beds 2 King Beds and 2 Twin Beds
Extra beds Free cribs/infant beds and free rollaway/extra beds available on request
View Garden view
Bathroom
- Baby bath
- Bathrobes
- Designer toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Shower/tub combination
- Soap
- Toilet paper
- Towels
Bedding
- 3 bedrooms
- Free cribs/infant beds
- Free rollaway/extra beds
- Hypo-allergenic bedding
- Bed sheets
- Premium bedding
Family
- Access to in-room childcare
- Children's dinnerware
- Highchair
Food & drink
- Blender
- Coffee/tea maker
- Cookware/dishes/utensils
- Dishwasher
- Free bottled water
- Full-sized refrigerator/freezer
- Kitchen
- Microwave
- Minibar (stocked with some free items)
- Oven
- Paper towels
- Room service (24 hours)
Tech & entertainment
- Flat-screen TV
- Free local calls
- Free newspaper
- Free WiFi
Other features
- Air conditioning
- Blackout drapes/curtains
- Ceiling fan
- Children's slippers
- Connecting rooms available
- Desk
- Dining area
- Eco-friendly cleaning supplies
- Individually decorated
- Individually furnished
- Iron/ironing board
- Laptop workspace
- Patio
- Private plunge pool
- Restaurant dining guide
- Safe
- Sitting area
- Slippers
- Turndown service
- Wardrobe or closet
Accessibility
- Wheelchair accessible
- Wheelchair-width doorways
Need to know
- Daily housekeeping
- Pet friendly
- Shared accommodations

Villa, 4 Bedrooms (Penthouse)

3 King Beds and 2 Twin Beds | Sleeps 9

Size 6300 ft² (585 m²)
Layout Shared accommodations, 4 bedrooms, kitchen, dining area, and sitting area
Beds 3 King Beds and 2 Twin Beds
Extra beds Free cribs/infant beds and free rollaway/extra beds available on request
View Garden view
Bathroom
- Baby bath
- Bathrobes
- Designer toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Shower/tub combination
- Soap
- Toilet paper
- Towels
Bedding
- 4 bedrooms
- Free cribs/infant beds
- Free rollaway/extra beds
- Hypo-allergenic bedding
- Bed sheets
- Premium bedding
Family
- Access to in-room childcare
- Children's dinnerware
- Highchair
Food & drink
- Blender
- Coffee/tea maker
- Cookware/dishes/utensils
- Dishwasher
- Free bottled water
- Full-sized refrigerator/freezer
- Kitchen
- Microwave
- Minibar (stocked with some free items)
- Oven
- Paper towels
- Room service (24 hours)
Tech & entertainment
- Flat-screen TV
- Free local calls
- Free newspaper
- Free WiFi
Other features
- Air conditioning
- Blackout drapes/curtains
- Ceiling fan
- Children's slippers
- Connecting rooms available
- Desk
- Dining area
- Eco-friendly cleaning supplies
- Individually decorated
- Individually furnished
- Iron/ironing board
- Laptop workspace
- Patio
- Private plunge pool
- Private pool
- Restaurant dining guide
- Safe
- Sitting area
- Slippers
- Turndown service
- Wardrobe or closet
Accessibility
- Wheelchair accessible
- Wheelchair-width doorways
Need to know
- Daily housekeeping
- Pet friendly
- Shared accommodations

Villa, 3 Bedrooms (Middle floor)

2 King Beds and 2 Twin Beds | Sleeps 8

Size 4603 ft² (428 m²)
Layout Shared accommodations, 3 bedrooms, kitchen, dining area, and sitting area
Beds 2 King Beds and 2 Twin Beds
Extra beds Free cribs/infant beds and free rollaway/extra beds available on request
View Garden view
Bathroom
- Baby bath
- Bathrobes
- Designer toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Shower/tub combination
- Soap
- Toilet paper
- Towels
Bedding
- 3 bedrooms
- Free cribs/infant beds
- Free rollaway/extra beds
- Hypo-allergenic bedding
- Bed sheets
- Premium bedding
Family
- Access to in-room childcare
- Children's dinnerware
- Highchair
Food & drink
- Blender
- Coffee/tea maker
- Cookware/dishes/utensils
- Dishwasher
- Free bottled water
- Full-sized refrigerator/freezer
- Kitchen
- Microwave
- Minibar (stocked with some free items)
- Oven
- Paper towels
- Room service (24 hours)
Tech & entertainment
- Flat-screen TV
- Free local calls
- Free newspaper
- Free WiFi
Other features
- Air conditioning
- Blackout drapes/curtains
- Ceiling fan
- Children's slippers
- Connecting rooms available
- Desk
- Dining area
- Eco-friendly cleaning supplies
- Individually decorated
- Individually furnished
- Iron/ironing board
- Laptop workspace
- Patio
- Private plunge pool
- Restaurant dining guide
- Safe
- Sitting area
- Slippers
- Turndown service
- Wardrobe or closet
- Yard
Accessibility
- Wheelchair accessible
- Wheelchair-width doorways
Need to know
- Daily housekeeping
- Pet friendly
- Shared accommodations

Villa, 3 Bedrooms (Penthouse)

2 King Beds and 2 Twin Beds | Sleeps 8

Layout Shared accommodations, 3 bedrooms, kitchen, dining area, and sitting area
Beds 2 King Beds and 2 Twin Beds
Extra beds Free cribs/infant beds and free rollaway/extra beds available on request
View Garden view
Bathroom
- Baby bath
- Bathrobes
- Designer toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Shower/tub combination
- Soap
- Toilet paper
- Towels
Bedding
- 3 bedrooms
- Free cribs/infant beds
- Free rollaway/extra beds
- Hypo-allergenic bedding
- Bed sheets
- Premium bedding
Family
- Access to in-room childcare
- Children's dinnerware
- Highchair
Food & drink
- Blender
- Coffee/tea maker
- Cookware/dishes/utensils
- Dishwasher
- Free bottled water
- Full-sized refrigerator/freezer
- Kitchen
- Microwave
- Minibar (stocked with some free items)
- Oven
- Paper towels
- Room service (24 hours)
Tech & entertainment
- Flat-screen TV
- Free local calls
- Free newspaper
- Free WiFi
Other features
- Air conditioning
- Blackout drapes/curtains
- Ceiling fan
- Children's slippers
- Connecting rooms available
- Desk
- Dining area
- Eco-friendly cleaning supplies
- Individually decorated
- Individually furnished
- Iron/ironing board
- Laptop workspace
- Patio
- Private plunge pool
- Restaurant dining guide
- Safe
- Sitting area
- Slippers
- Turndown service
- Wardrobe or closet
Accessibility
- Wheelchair accessible
- Wheelchair-width doorways
Need to know
- Daily housekeeping
- Shared accommodations

Arrivals + Departures

The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

Check-in: 4:00 PM
Check-out: 11:00 AM
Minimum check-in age: 18

Special Check-in Details

Front desk staff will greet guests on arrival.

Payment types

Kids + Beds

Free rollaway/extra beds are available
Free cribs/infant beds are available

Pet Policy

This property welcomes pets for free
Dogs only
Pets may not be left unsupervised
Food and water bowls and litter boxes are available
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Enhanced food service safety measures are in place.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and ALLSAFE (Accor Hotels).
This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Ecolab (3rd party expert - Global).
Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Ecolab (3rd party expert - Global).

Mandatory Fees and Taxes

You'll be asked to pay these charges at the property:

Service fee: USD 25 per person
Resort fee: USD 27 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Breakfast fee: between USD 15 and USD 30 per person (approximately)
Pet fee: USD 31.67 per pet, per day
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Fairmont Heritage Mayakoba
Fairmont Heritage Place Mayakoba Resort
Fairmont Heritage Place Mayakoba Playa del Carmen
Fairmont Heritage Place Mayakoba Resort Playa del Carmen

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Fairmont Heritage Place Mayakoba

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Hotel highlights

Dining

Rooms

Property features

Room options

Villa, 3 Bedrooms (Garden)

Villa, 4 Bedrooms (Penthouse)

Villa, 3 Bedrooms (Middle floor)

Villa, 3 Bedrooms (Penthouse)

Fairmont Heritage Place Mayakoba

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

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Please provide the ages of children below

Please enter your travel dates like this: M/d/yyyy