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Sole Suites Playa del Carmen

3.0 star property
VIP Access

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Photo gallery for Sole Suites Playa del Carmen

A rooftop terrace with a glass balustrade, a pool, and a view of the ocean.
A spacious indoor area with a modern design, featuring a staircase, a fire extinguisher, and potted plants.
A modern kitchen with a central island, built-in microwave, oven, and stainless steel range hood.
A balcony with a view of the ocean, a lounge chair, and a metal railing.
A staircase leading to a balcony with a view of the sea, a palm tree, and a patterned wall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
1ra Avenida Norte, Entre Calle 12 y 14, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Two Bedroom Master Suite

A hotel room with a large bed, a wooden nightstand, and a window with a view of a building.

Two Bedroom Master Suite

8.8 out of 10
Excellent
(16 reviews)
  • 1367 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for One Bedroom Suite

A modern kitchen with a bar area, a refrigerator, and a television.

One Bedroom Suite

8.8 out of 10
Excellent
(16 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

SUITE TWO DOUBLE BEDS

  • Sleeps 8
  • Free WiFi

SUITE KING BED ONE BEDROOM

  • Sleeps 8
  • Free WiFi

SUITE CAPACITY 3

  • Sleeps 8
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Sole Suites Playa del Carmen is adjacent to Quinta Avenida and within a 5-minute walk of other popular sights like Playa del Carmen Main Beach. This 20-room, 3-star hotel has in-room conveniences like kitchenettes, dining areas, and sitting areas.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 2 min walk - 0.1 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Central Square - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Aldea Corazón - ‬2 min walk
  • ‪Porfirio’s - ‬1 min walk
  • ‪Calle 12 - ‬1 min walk
  • ‪Mandala - ‬1 min walk
  • ‪Sonora Grill PRIME - ‬1 min walk

About this property

Sole Suites Playa del Carmen

Guests of Sole Suites Playa del Carmen enjoy features like an outdoor pool, free WiFi in public areas, and free use of bicycles. Self parking is available for MXN 250 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. This hotel also has a terrace.
Guests can expect free WiFi and 42-inch Smart TVs with satellite channels. Other amenities include kitchenettes, dining areas, and sitting areas. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (MXN 250 per day)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Things to do

  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Beach towels
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 600
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 600

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 600 per pet, per stay
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls and litter boxes are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: MXN 250 per day
  • Pet fee: MXN 600 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 600 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Property is also known as

Sole Suites Hotel
SOLE Suites by GuruHotel
SOLE Suites Quinta Avenida
Sole Suites Playa del Carmen
Sole Suites Hotel Playa del Carmen

Frequently asked questions

Is free cancellation available at Sole Suites Playa del Carmen?

Sole Suites Playa del Carmen provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Sole Suites Playa del Carmen?

As of Aug 9, 2026, prices found for a 1-night stay for 2 adults at Sole Suites Playa del Carmen on Sep 7, 2026 start from $69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Sole Suites Playa del Carmen?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida and Playa del Carmen Main Beach, and within a short walk of Mamitas Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal less than a mile away.

Is parking available on site at Sole Suites Playa del Carmen?

Yes, covered parking is offered for MXN 250 per day.

Does Sole Suites Playa del Carmen have a casino?

No, Sole Suites Playa del Carmen doesn't have a casino.

Will I find an indoor pool at Sole Suites Playa del Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Sole Suites Playa del Carmen?

Couples staying at this hotel will appreciate amenities like a kitchenette and a smart TV as well as an outdoor pool.

Does Sole Suites Playa del Carmen have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sole Suites Playa del Carmen feature a restaurant that includes a breakfast menu?

No, Sole Suites Playa del Carmen doesn't have a restaurant that serves breakfast.

Will Sole Suites Playa del Carmen allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sole Suites Playa del Carmen for a fee of MXN 600 per pet, per stay. The property also provides food and water bowls and litter boxes.

Does Sole Suites Playa del Carmen have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Sole Suites Playa del Carmen?

The closest major airport to Sole Suites Playa del Carmen is Cozumel Intl. Airport (CZM), which is 22.2 mi away (257 minutes by car).

Are there rooms with balconies that I can book at Sole Suites Playa del Carmen?

No, you won't find guestrooms with balconies at Sole Suites Playa del Carmen.

Sole Suites Playa del Carmen Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 102 out of 222 reviews
Rating 8 - Good. 64 out of 222 reviews
Rating 6 - Okay. 35 out of 222 reviews
Rating 4 - Poor. 15 out of 222 reviews
Rating 2 - Terrible. 6 out of 222 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Azahea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was near the main beach at Playa del Carmen. The buildimg was clean and the apartment was very spacious and well stocked. Free toiletries. Thete eas parking offered for a fee. Lots of nearby shops, convenience store and market. A must stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ivania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool and nice place
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service
Suite was fine, staff was fine.
Stayed 28 nights in Jan 2026
Verified review

6/10 Okay

Armando

No comment
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and location
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Fidencio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about it was more than what I expected except that beds are extra firm. Oscar made us feel welcome as soon as we arrived. He said that rooms with balcony facing the street were noisy so we decided to keep the room he assigned us initially. Daily room service is efficient. Also, it was a great value for the rate we paid. I appreciate everyone’s great service and likely will return. Beach is gone by erosion. Not their fault at all, though. But you can go to playacar for awesome beaches.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the space and the size of the room. And the staff was amazing.
Stayed 3 nights in Aug 2025
Verified review

4/10 Poor

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
To go out, the front wasn’t very nice not very accommodating and was generally not happy to be there.
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

mayada

Liked: Cleanliness
Disliked: Property conditions & facilities
The pool is dirty, the kitchen utensils are very worn out, and the water pressure is very weak.
Stayed 7 nights in Jan 2026
Verified review

4/10 Poor

Nita Shiv

Location was next to night clubs. Loud noise until 2pm every day made it hard to sleep
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Karen

Liked: Staff & service, amenities, property conditions & facilities
It was nice. Close to everything. Shopping, dinner. Safe for families.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Two bedrooms and bathrooms and kitchen. Excellent place to stay
Stayed 8 nights in Nov 2024
Verified review

10/10 Excellent

Eloisa Carolina Mejia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice , always smiling and helpful , place was clean and close to everything
Stayed 8 nights in Jan 2024
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, in downtown.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly rooms have plenty of space clean and comfortable
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Judi

Liked: Cleanliness, staff & service, room comfort
Kitchen was minimally stocked, you could do simple meals. No can opener or oven equipment. Dishes were chipped and not a full set of anything
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Víctor Omar Sánchez

Liked: Cleanliness, amenities, property conditions & facilities
The installation is really good, however they will charge extra for parking and they will charge an extra cleaning fee; it’s not too expensive just be careful with the towels. Keep that in mind :)
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

sebastien

Liked: Cleanliness, staff & service, amenities
good place to be close to 5th avenue and beach, quiet area
Stayed 9 nights in May 2024
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean spacious convienient
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience
Stayed 5 nights in Apr 2024
Verified review

8/10 Good

Paule

Liked: Cleanliness
Great location. Very walkable. Near clubs- loud, can ask for a room in the back
Stayed 12 nights in May 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean. Staff was great.
Stayed 2 nights in Mar 2023