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Riviera Maya Suites

3.0 star property

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Property grounds
Creator video
Bungalow 1 King Bed, Kitchen | Terrace/patio
Bungalow, 2 Double Beds, Kitchen | Premium bedding, in-room safe, individually decorated
Bungalow 1 King Bed, Kitchen | Premium bedding, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Calle 32 Norte con 1ra Avenida, Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Riviera 2 bedrooms garden view

Riviera 2 bedrooms garden view | Living area | 40-inch flat-screen TV with digital channels, TV

Riviera 2 bedrooms garden view

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1615 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Riviera 2 bedrooms Penthouse

Riviera 2 bedrooms Penthouse | Premium bedding, in-room safe, individually decorated

Riviera 2 bedrooms Penthouse

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1615 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Riviera 3 bedrooms garden view

Riviera 3 bedrooms garden view | Terrace/patio

Riviera 3 bedrooms garden view

  • Garden view
  • 1938 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for Riviera 3 bedrooms Penthouse

Riviera 3 bedrooms Penthouse | Living area | 40-inch flat-screen TV with digital channels, TV

Riviera 3 bedrooms Penthouse

  • 1615 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for Bungalow, 2 Double Beds, Kitchen

Bungalow, 2 Double Beds, Kitchen | Premium bedding, in-room safe, individually decorated

Bungalow, 2 Double Beds, Kitchen

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 861 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Villa

Garden Villa | Living area | 40-inch flat-screen TV with digital channels, TV

Garden Villa

  • Garden view
  • 1938 sq ft
  • Sleeps 10
  • 2 King Beds, 2 Twin Beds and 2 Double Beds

View all photos for Palmar 3 bedroom garden view

Palmar 3 bedroom garden view | Premium bedding, in-room safe, individually decorated

Palmar 3 bedroom garden view

  • Garden view
  • 1938 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Bed

View all photos for Palmar 2 bedroom 5th Avenue

40-inch flat-screen TV with digital channels, TV

Palmar 2 bedroom 5th Avenue

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 1615 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Palmar 2 bedroom Penthouse 5th Avenue

Palmar 2 bedroom Penthouse 5th Avenue | Living area | 40-inch flat-screen TV with digital channels, TV

Palmar 2 bedroom Penthouse 5th Avenue

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1615 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Palmar 2 bedroom street view

Palmar 2 bedroom street view | Living area | 40-inch flat-screen TV with digital channels, TV

Palmar 2 bedroom street view

  • City view
  • 1938 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Bungalow 1 King Bed, Kitchen

Bungalow 1 King Bed, Kitchen | Premium bedding, in-room safe, individually decorated

Bungalow 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 914 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Palmar 3 bedroom Penthouse

Palmar 3 bedroom Penthouse | Dining room

Palmar 3 bedroom Penthouse

  • City view
  • 180 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Palmar 2 bedroom Penthouse garden view

Palmar 2 bedroom Penthouse garden view | Living area | 40-inch flat-screen TV with digital channels, TV

Palmar 2 bedroom Penthouse garden view

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 150 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Palmar 2 bedroom garden view

Palmar 2 bedroom garden view | Premium bedding, in-room safe, individually decorated

Palmar 2 bedroom garden view

  • Garden view
  • 1615 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | Premium bedding, in-room safe, individually decorated

Basic Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Palmar 1 recámara vista al jardín

Palmar 1 recámara vista al jardín | Living area | 40-inch flat-screen TV with digital channels, TV

Palmar 1 recámara vista al jardín

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Riviera Maya Suites is next to popular attractions like Quinta Avenida and Mario Villanueva Stadium Madrid. This 30-room, 3-star hotel has conveniences like a marina, an outdoor pool, and free in-room WiFi.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Mario Villanueva Stadium Madrid - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Quinta Alegría Shopping Mall - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Chez Céline - ‬2 min walk
  • ‪Quinta De Piedra - ‬2 min walk
  • ‪Kampai - ‬1 min walk
  • ‪El Diez, Parrilla Argentina - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk

About this property

Riviera Maya Suites

Guests of Riviera Maya Suites enjoy a marina, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for MXN 2800 per vehicle roundtrip. The front desk has multilingual staff that can help with securing valuables, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include a rooftop terrace, free WiFi in public areas, and a terrace.
40-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include all-in-one washer/dryers, furnished balconies, and ceiling fans.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,007 reviews
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Apr 10 - Apr 11
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • All-in-one washer/dryer
  • Baby bath
  • Children's pool
  • High chair
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Tile flooring in room
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Built in 2006
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

More

  • Air conditioning
  • All-in-one washer/dryer
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for MXN 500 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 600.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: MXN 2000 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 2800 per vehicle (roundtrip)
  • Pet fee: MXN 500 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 600.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Property is also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Riviera Maya Suites?

Riviera Maya Suites offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Riviera Maya Suites?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Riviera Maya Suites on Apr 20, 2026 start from $70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Riviera Maya Suites?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach within a short drive.

Is there parking available at Riviera Maya Suites?

Yes, self parking is offered for free at the hotel.

Does Riviera Maya Suites have a casino at the property?

No, Riviera Maya Suites doesn't have a casino.

Will I find an indoor pool at Riviera Maya Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Riviera Maya Suites?

Couples staying at this hotel will appreciate amenities like premium bedding and a turndown service as well as an outdoor pool.

Does Riviera Maya Suites have a hot tub?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Riviera Maya Suites have a restaurant that serves breakfast?

No, Riviera Maya Suites doesn't have a restaurant that serves breakfast.

Will Riviera Maya Suites allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Riviera Maya Suites for a fee of MXN 500 per accommodation, per week.

Does Riviera Maya Suites have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Riviera Maya Suites?

The closest major airport to Riviera Maya Suites is Cozumel Intl. Airport (CZM), which is 21.7 mi away (256 minutes by car).

Are there rooms with balconies at Riviera Maya Suites?

Yes, every guestroom at Riviera Maya Suites comes with a furnished balcony with some featuring garden or pool views.

Does Riviera Maya Suites host weddings?

Take advantage of the wedding venue at Riviera Maya Suites if you plan to say "I do" during your trip.

Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 385 out of 495 reviews
Rating 8 - Good. 75 out of 495 reviews
Rating 6 - Okay. 19 out of 495 reviews
Rating 4 - Poor. 8 out of 495 reviews
Rating 2 - Terrible. 8 out of 495 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Manuel

Staff waited 45 min to check in only 2 workers
Stayed 1 night in Feb 2026

8/10 Good

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THIS PLACE , HOWEVER THE BEDS ( MATTRESSES WERE VERY OLD OR HARD AND THE SHEETS WERE SO THIN AND HARD NO BLANKETS AT ALL, THE CASSITA WAS AMAZING INSIDE AND OUT , THEY COULD CLEAN THE COUCH IN 129
Stayed 2 nights in Jan 2026

10/10 Excellent

Elizabeth E

Stayed 6 nights in Dec 2025

10/10 Excellent

LU

Stayed 4 nights in Dec 2025

8/10 Good

Virginia

Stayed 8 nights in Dec 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were especially friendly and helpful.
Stayed 7 nights in Dec 2025

8/10 Good

mary ann

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service
No coffee in rooms just coffee pot
Stayed 3 nights in Dec 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location and plenty of space for our family of 5. Rooftop patio overlooking 5th Ave. Only thing to look out for is our place (room 305) was facing the street, so loud live music every night until 2-3am in morning. Windows in place had no sound insulation. Hard to fall asleep every night without ear plugs.
Stayed 5 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
This hotel is amazing. Quiet jungle setting in downtown Playa del Carmen. Highly recommend.
Stayed 6 nights in Dec 2025

10/10 Excellent

Everett

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff, excellent pool. When we had an issue maintenance was quick to respond. If I had a complaint I'd say we needed more coat hooks but that's just nit-picking.
Stayed 5 nights in Dec 2025

10/10 Excellent

Chad

Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was great! A great condo in a great location with great service!
Stayed 4 nights in Dec 2025

10/10 Excellent

VERONICA

Stayed 2 nights in Dec 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and always friendly.:)
Stayed 7 nights in Nov 2025

8/10 Good

Blanca

Liked: Staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Leilani

Stayed 1 night in Nov 2025

8/10 Good

Silverio

Liked: Cleanliness, staff & service, property conditions & facilities
Good air conditioning and clean rooms
Stayed 4 nights in Nov 2025

10/10 Excellent

Emilio

Stayed 1 night in Nov 2025

10/10 Excellent

Kendra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Loved it and will definitely stay ahain
Stayed 1 night in Nov 2025

10/10 Excellent

jose

Liked: Cleanliness
Stayed 5 nights in Nov 2025

2/10 Terrible

sergio

Liked: Cleanliness, staff & service
Did not stay at this property. I had reservations but the property was sold and temporarily closed. I stayed at a different hotel. Supposedly this property will reopen again sometime in November.
Stayed 7 nights in Oct 2025

10/10 Excellent

Maria

Stayed 11 nights in Oct 2025

10/10 Excellent

Toru

Stayed 5 nights in Oct 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good a secure parking. Very nice central location, but it was extremely noisy at night. Large and spacious condo, nice rooms and roof top area. Overall a great rental for us.
Stayed 1 night in Oct 2025

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. 2 bedroom apartment with a garden view was very large and had a great balcony.
Stayed 2 nights in Oct 2025

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