Riviera Maya Suites

3.0 star property
Family-friendly hotel with a marina and a rooftop terrace

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Photo gallery for Riviera Maya Suites

Property grounds
Creator video
Romantic Bungalow, 1 King Bed, Garden View | Garden view
2 Bedroom, Penthouse | Living area | 40-inch flat-screen TV with digital channels, TV, first-run movies
Superior Penthouse, 3 Bedrooms | Private kitchen | Coffee/tea maker, highchair

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
Calle 32 Norte s/n y 1era Avenida, Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Mamitas Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

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Room options

Superior Penthouse, 3 Bedrooms

  • 180 sq ft
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Basic Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Penthouse, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 150 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Villa (Garden Villa)

  • 1938 sq ft
  • Sleeps 9
  • 2 King Beds and 5 Twin Beds

Standard Apartment, 2 Bedrooms, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • 1615 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Apartment, 2 Bedrooms, Garden View

  • 1615 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

Bungalow, 2 Double Beds, Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • 861 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Apartment, 3 Bedrooms

  • 1615 sq ft
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

Standard Apartment, 3 Bedrooms, Garden View

  • 1938 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

2 Bedroom, Penthouse

10.0 out of 10
Exceptional
(1 review)
  • 1615 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite Palmar, 2 bedroom, balcony

8.0 out of 10
Very good
(1 review)
  • 1615 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite Palmar, 3 bedrooms, garden view

  • 1938 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

Suite Palmar, 2 bedroom Penthouse

  • 1614 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite Palmar 1 Bedroom,balcony

  • 1938 sq ft
  • City view
  • Sleeps 4
  • 3 Twin Beds

Romantic Bungalow, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • 914 sq ft
  • Sleeps 2
  • 1 King Bed

Bungalow With Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

3-Bedroom Apartment Standard With Garden View

  • Sleeps 8
  • 4 Double Beds

2-Bedroom Apartment Superior With Garden View

  • Sleeps 6
  • 3 Double Beds

Bungalow With Garden View

  • Sleeps 3
  • 2 Double Beds

Suite Superior With Garden View

  • Sleeps 6

2-Bedroom Apartment Standard With Street View

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

4-Bedroom Villa

  • Sleeps 9
  • 2 King Beds, 2 Twin Beds and 2 Double Beds

Double Room Standard With Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

3-Bedroom Apartment Standard With Garden View

  • Sleeps 8
  • 2 Twin Beds, 2 Double Beds and 1 King Bed

Apartment Standard With Street View

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

3-Bedroom Apartment Superior With Garden View

  • Sleeps 8
  • 4 Double Beds

2-Bedroom Apartment Standard With Garden View

  • Sleeps 6
  • 3 Double Beds

2-Bedroom Apartment Standard With Street View

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

3-Bedroom Apartment Standard With Street View

  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 2 Twin Beds

2-Bedroom Apartment Standard With Garden View

  • Sleeps 6

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Riviera Maya Suites is adjacent to Quinta Avenida and within a 5-minute walk of other popular sights like Playa del Carmen Main Beach. This 30-room, 3-star hotel welcomes guests with conveniences like a marina, an outdoor pool, and free in-room WiFi.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Quinta Alegría Shopping Mall - 6 min walk - 0.4 miles
  • Playa del Carmen Maritime Terminal - 2 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chez Céline - ‬2 min walk
  • ‪La Bodeguita del Medio - ‬2 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk

About this property

Riviera Maya Suites

Family-friendly hotel with a marina and a rooftop terrace
Guests of Riviera Maya Suites enjoy a marina, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for MXN 2800 per vehicle roundtrip. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a rooftop terrace, free WiFi in public areas, and free newspapers.
40-inch flat-screen TVs come with digital channels and first-run movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include private yards, coffee makers, and free local calls.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Built in 2006
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for MXN 500 per accommodation, per stay
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 600.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: MXN 2000 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 2800 per vehicle (roundtrip)
  • Pet fee: MXN 500 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 600.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3 PM
  • Check-out: noon
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • The property is professionally cleaned.

Property is also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Riviera Maya Suites?

Riviera Maya Suites offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to see around Riviera Maya Suites?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal within a short drive.

Is there parking available at Riviera Maya Suites?

Yes, self parking is offered for free at the hotel.

Does Riviera Maya Suites have a casino at the property?

No, Riviera Maya Suites doesn't have a casino.

Will I find an indoor pool at Riviera Maya Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Riviera Maya Suites good for couples?

Couples staying at this hotel will appreciate amenities like a turndown service as well as an outdoor pool and a marina.

Does Riviera Maya Suites have a hot tub?

No, this hotel doesn't have a spa tub.

Does Riviera Maya Suites have a restaurant that serves breakfast?

No, Riviera Maya Suites doesn't have a restaurant that serves breakfast.

Will Riviera Maya Suites allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Riviera Maya Suites for a fee of MXN 500 per accommodation, per stay.

Are there connecting rooms at Riviera Maya Suites?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Riviera Maya Suites?

The closest major airport to Riviera Maya Suites is Cozumel Intl. Airport (CZM), which is 22.6 mi away (257 minutes by car).

Can I book a room with a balcony at Riviera Maya Suites?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy garden or city views.

Does Riviera Maya Suites host weddings?

Take advantage of the wedding venue at Riviera Maya Suites if you plan to say "I do" during your trip.

Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 297 out of 384 reviews
Rating 8 - Good. 60 out of 384 reviews
Rating 6 - Okay. 15 out of 384 reviews
Rating 4 - Poor. 6 out of 384 reviews
Rating 2 - Terrible. 6 out of 384 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
My new favorite hotel in Playa del Carmen.
Stayed 1 night in May 2025

10/10 Excellent

Valerie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was nice, spacious and clean. Would stay here again different suite. we were right next to Quinta Avenida music was loud at night.
Stayed 5 nights in Mar 2025

10/10 Excellent

Anthony

It’s nicely maintained, I enjoyed my stay
Stayed 1 night in Apr 2025

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and garden area. Convenient and central location. Close to beach, shopping, restaurants etc.
Stayed 3 nights in Mar 2025

10/10 Excellent

JODY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the rivera maya. The rooms are comfortable and large! It's walkable to the beach, shopping, dining, etc. We will definitely be back. Manual at the front desk was pleasant and wonderful s to work with. They offer complimentary beach chairs and umbrellas. Couldn't ask for more
Stayed 5 nights in Mar 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

James

Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how close this was to 5th Avenue where all the vendors and restaurants are, it was just a short walk to the beach. There was an excellent supermarket 200 meters away. Our condo was very nice, it wasnt a top luxury style room, but I would give it a B , excellent and comfortable for the price. The in unit laundry machines were great. They provided a small cobtainer of laundry soap, an iron, and hamper, the kitchen was equipped with a full Sized fridge, oven, dishwasher and stovetop, full sets of dishes, cookware, utinsels, and drinking water dispenser. They provided dish soap. The dining room was great a table with 8 chairs. The living room had two wicker style couches, and a television. There was a nice balcony with patio furniture, table, couches, and a grill with propane. We did not have a hammock with our unit, we saw where one could be hooked up. There were two bedrooms one with a king sized bed the other had 2 queen sized bedrooms. Both bathrooms had their own bathrooms. They provided washcloths and towels- these were very basic thinner white towels. There was a hair dryer in one of the bathrooms. The master bedroom had a safe. The rooms had built in cabinets and wardrobes with hangers and both rooms had televisions. They dont have hand soap, so we picked some up at the store. Housekeeping came every other day, we washed our towels ourselves on the off days. Underground parking, and excellent pool, and hot tub and gardens. Staff were friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

cindy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large rooms, hot tub, quiet and close to everything. I stay here every time I come through Playa and always happy. The staff is always kind and thoughtful. Washing machine and dryer is a huge bonus as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Richard, napa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liz at the front desk was really great. The whole staff is very friendly and helpful!
Stayed 9 nights in Feb 2025

8/10 Good

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente lugar , exelente. Staff. , igual q las fotos , lo único q cambiaría sería mejores colchones. O camas un poco más grande
Stayed 4 nights in Mar 2025

6/10 Okay

Candice

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location and staff were amazing. The beds were rock hard, the bedding and pillows are terrible. Needed to ask for extra blankets. Should get new pillows and thicker more cozy duvets.
Stayed 6 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
The only place to stay in Playa!!!
Stayed 4 nights in Mar 2025

8/10 Good

Naomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice property right next to 5th Ave for convenience. There were taxis on the corner frequently, if needed. The pool area was so nice and the trees blocked the city views/ streets that were so close. There was a restaurant with live music across the street, so some nights you could hear the music very late, but it was *mostly muffled and didn't bother me too much. We were in a suite which was wonderful and had a nice kitchen, but no coffee available. ( coffee maker- yes, but no coffee available). On my last day i found a grocery store that was only about 2.5 blocks away. I should have sought it out on my first day, as i actually didn't care for some of the coffee options nearby ( & would have saved money). We didn't cook with all the eating options nearby, but we could have enjoyed some snacks if we had gone there early on. ...The optional transportation they offer to & from airport worked out great. The Ado bus would have saved us some $$ but i was traveling with my daughter, so this seemed the best for us.
Stayed 5 nights in Feb 2025

10/10 Excellent

Cyriac

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect oasis of green and tranquility only 2 minutes from main busy street ! Really nicely done and quite unique in Playa del Carmen.
Stayed 2 nights in Mar 2025

8/10 Good

Margo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Loved location and our bungalow palapa porch (#122) however noise was definitely heard as we backed onto hot tub and pool. Some guests did not obey noise and time rules. Our bungalow was basic, sheets were extremely rough, but clean. Bungalow was in need of updating but the housekeeping staff were amazing and the grounds immaculate. Loved the beach chairs and umbrella (beach was about 5 minutes walk)
Stayed 11 nights in Feb 2025

10/10 Excellent

Kristopher

Stayed 5 nights in Feb 2025

10/10 Excellent

kamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Matt

Liked: Amenities, property conditions & facilities
When I saw the 9.6 rating for the price I booked pretty fast without thinking too hard about it. I will say it’s still great, I would give it a 9/10, but I have to think the ratings are inflated by the suites whereas I had a single queen bed hotel room. My room was fine, everything was clean and worked, it was just a little simple. The pool is fantastic though, it’s set in jungle greenery that I don’t think many other places in town have.
Stayed 6 nights in Feb 2025

6/10 Okay

Wei

Traveled with family
Liked: Staff & service, amenities
The room is very outdated and doesn’t look clean. Hot water was not working well. We could hear the loud noise from nearby bars till 2am every nights. The garden and location is good though.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location and spacious affordable rooms

Had an amazing stay at Riviera Maya Suites. The location is right next to the beach which is perfect for families and if you don't want beach water the pool area is pretty is nice with the greenery and stone work at pool area. I stayed at the 3 bedroom penthouse and the rooms were so spacious, clean, and modern. It's amazing how each bedroom had their own spacious bathroom which impressed my friends since we all appreciated that it was a perfect vacation space for my group of friends. It's also convenient there is laundry room that comes with laundry soap. We had our own personal balcony and rooftop Terrence which was a unique feature I had never had before. The location has many stores and restaurants within walking distance. I always felt safe since there is security at eh building and police that look out down the street. Staff were friendly and nice and helped with whatever we needed. Price was affordable for holiday weekend and for the space you get with the penthouse. Would definitely come back when in Playa Del Carmen again.
Stayed 3 nights in Feb 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been to Playa multiple times and have stayed in all different locations. We loved this place and its location the best! Just a block from the beach but a view of 5th Ave...The best of both worlds.
Stayed 9 nights in Feb 2025

10/10 Excellent

Ashley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute small property right in the middle of the action of the city, but with landscaping that made you feel like you were actually in the middle of the jungle. Perfect stay for family, friends, solo, or couple!
Stayed 5 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025