12 Bees Hotel

VIP Access

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Where to?

Dates

May 2026

June 2026

Family Room | Individually decorated, individually furnished, desk, laptop workspace

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool
Restaurant
Air conditioning
Business services
Bar

Explore the area

No. Int. S/N, Calle 12 Bis, Playa del Carmen, QROO, 77710

Place, Central Square
‪8 min walk‬
Place, Quinta Avenida
‪8 min walk‬
Place, Playa del Carmen Main Beach
‪11 min walk‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Standard Double Room, Multiple Beds

Excellent

231 sq ft
1 bedroom
Sleeps 3
1 Double Bed and 1 Twin Bed
Free WiFi

Standard Room, 1 King Bed

Very good

231 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Family Room

301 sq ft
2 bedrooms
Sleeps 4
1 Double Bed and 2 Twin Beds
Free WiFi

About the neighborhood

Playa del Carmen

12 Bees Hotel places you in Gonzalo Guerrero, within a leisurely stroll of popular sights such as Quinta Avenida and Playa del Carmen Main Beach. This 65-room, 3-star hotel welcomes guests with 2 outdoor pools, a bar/lounge, and free in-room WiFi.

What's nearby

Calle 12 - 2 min walk - 0.1 miles
Nuestra Senora del Carmen Catholic Church - 6 min walk - 0.4 miles
Central Square - 8 min walk - 0.5 miles
Quinta Avenida - 8 min walk - 0.5 miles
Playa del Carmen Main Beach - 11 min walk - 0.6 miles

Getting around

Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

‪Vips Constituyentes - ‬4 min walk
‪El Doctorcito - ‬3 min walk
‪Bufet De La Jungla - ‬4 min walk
‪El Compa - Birria Y Asadas - ‬3 min walk
‪Taqueria Don Luis. by Jorge Canto. - ‬5 min walk

About this property

12 Bees Hotel

2 outdoor pools, a rooftop terrace, and free WiFi in public areas are featured at 12 Bees Hotel. Transportation is made easy with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Ceiling fans, desks, and wardrobes or closets are also standard. Change of towels is available on request.

2 outdoor swimming pools are on site.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Pool
Spa
Free WiFi
Air conditioning

$32 nightly

May 5 - May 6

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Bus station shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Theme park shuttle (surcharge)
Limo/town car service
Wheelchair-accessible parking available

Food and drink

A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Free manager's reception (select days)

Restaurants on site

BEEBAR

Things to do

2 outdoor pools

Family friendly

2 outdoor pools

Conveniences

24-hour front desk
Hair salon
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Porter/bellhop

Business services

Business center
Conference space
Coworking space
Meeting room

Outdoors

Beach towels
Outdoor furniture
Pool loungers
Rooftop terrace

Spa

Facials
Manicures/pedicures

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Pool access ramp on site
Stair-free path to entrance
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Designated smoking areas
Reception hall

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

43-inch flat-screen TV with cable channels

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Connecting rooms available
Desk
Individual decor
Individual furnishings
Laptop workspace
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: USD 3.37 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Check-in: 3:00 PM
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day.

Property Registration Number 008-007-003009/2025

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite parties or group events are strictly prohibited.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
Long-term renters welcome.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No alcohol is permitted at 12 Bees Hotel.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

12 Bees Hotel Hotel

12 Bees Hotel Playa del Carmen

12 Bees Hotel Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at 12 Bees Hotel?

12 Bees Hotel provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see near 12 Bees Hotel?

This hotel is situated in Gonzalo Guerrero within a short 8-minute walk of Quinta Avenida and also 11 minutes on foot from Playa del Carmen Main Beach. You'll also find Mamitas Beach and Playacar Beach less than a mile away.

Is there parking available at 12 Bees Hotel?

Yes, there is wheelchair-accessible parking available.

Is a spa located at 12 Bees Hotel?

Spa services at the hotel include facials and mani/pedis.

Does 12 Bees Hotel have a casino?

No, 12 Bees Hotel doesn't have a casino.

Is there an indoor pool at 12 Bees Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about 12 Bees Hotel?

Couples will appreciate amenities like 2 outdoor pools, a bar/lounge, and a coffee shop/cafe at this hotel.

Are there hot tubs at 12 Bees Hotel?

No, this hotel doesn't have a spa tub.

Does 12 Bees Hotel have a restaurant that serves breakfast?

Yes, 12 Bees Hotel serves breakfast for a surcharge at BEEBAR.

Does 12 Bees Hotel allow pets to stay free of charge?

No, pets aren't allowed at 12 Bees Hotel though service animals are welcome.

Are there connecting rooms at 12 Bees Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to 12 Bees Hotel?

The closest major airport to 12 Bees Hotel is Cozumel Intl. Airport (CZM), which is 21 mi away (255 minutes by car).

Are there rooms with balconies at 12 Bees Hotel?

No, there aren't any guestrooms with balconies at 12 Bees Hotel.

12 Bees Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

10/10 Excellent

Monica

Traveled with partner

Jan 27, 2026

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

The room was clean and comfortable. Also throughout the whole entire hotel, very clean, staff very nice very attentive one of the servers Mosarat and her partner. Laura were very nice to us. Very polite always knowing what we want. We have to say it was a great experience.

Stayed 4 nights in Jan 2026

4/10 Poor

Meagan

Jan 22, 2026

Stayed 7 nights in Jan 2026

6/10 Okay

Tara

Traveled with family

Jan 21, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff were super friendly, rooms were clean as well. However, beds only had a super thin sheet on them, when asked for a blanket they said they didn't have any, asked for a second sheet then didn't have any of those either.

Stayed 1 night in Jan 2026