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12 Bees Hotel

3.0 star property
Hotel with 2 outdoor swimming pools, 7-minute walk to Quinta Avenida
VIP Access

Choose dates to view prices

Photo gallery for 12 Bees Hotel

2 outdoor pools, sun loungers
Hallway
Family Room | Individually decorated, individually furnished, desk, laptop workspace
2 outdoor pools, sun loungers
Snack bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
No. Int. S/N, Calle 12 Bis, Playa del Carmen, QROO, 77710
  • Place, Central Square
    ‪3 min walk‬
  • Place, Quinta Avenida
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪9 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room, Multiple Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 231 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

8.0 out of 10
Very good
(9 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Individually decorated, individually furnished, desk, laptop workspace

Family Room

  • 301 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Playa del Carmen

12 Bees Hotel places you in Downtown Playa del Carmen, within a leisurely stroll of popular sights such as Playa del Carmen Main Beach and Quinta Avenida. This 65-room, 3-star hotel welcomes guests with 2 outdoor pools, a bar/lounge, and free in-room WiFi.

What's nearby

  • Central Square - 3 min walk - 0.2 miles
  • Quinta Avenida - 6 min walk - 0.4 miles
  • Playa del Carmen Main Beach - 9 min walk - 0.5 miles
  • Mamitas Beach - 12 min walk - 0.7 miles
  • Playa del Carmen Maritime Terminal - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Vips Constituyentes - ‬3 min walk
  • ‪El Doctorcito - ‬2 min walk
  • ‪El Compa - Birria Y Asadas - ‬2 min walk
  • ‪Zitla - ‬4 min walk
  • ‪El Chuleton Taqueria - ‬5 min walk

About this property

12 Bees Hotel

Hotel with 2 outdoor swimming pools, 7-minute walk to Quinta Avenida
2 outdoor pools, a rooftop terrace, and free WiFi in public areas are featured at 12 Bees Hotel. Transportation is made easy with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Ceiling fans, desks, and wardrobes or closets are also standard. Change of towels is available on request.
2 outdoor swimming pools are on site.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • BEEBAR

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 008-007-003009/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is permitted at 12 Bees Hotel.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

12 Bees Hotel Hotel
12 Bees Hotel Playa del Carmen
12 Bees Hotel Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at 12 Bees Hotel?

12 Bees Hotel provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see near 12 Bees Hotel?

This hotel is situated in Downtown Playa del Carmen within a short 15-minute walk of Playa del Carmen Main Beach and also 7 minutes on foot from Quinta Avenida. You'll also find Mamitas Beach and Playa del Carmen Maritime Terminal less than a mile away.

Will I be able to park at 12 Bees Hotel?

Yes, there is accessible parking available.

Is a spa located at 12 Bees Hotel?

Spa services at the hotel include facials and mani/pedis.

Does 12 Bees Hotel have a casino?

No, 12 Bees Hotel doesn't have a casino.

Is there an indoor pool at 12 Bees Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is 12 Bees Hotel a good place to stay for couples?

Couples will appreciate amenities like a bar, 2 outdoor pools, and a café at this hotel.

Does 12 Bees Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does 12 Bees Hotel have a restaurant that serves breakfast?

Yes, 12 Bees Hotel serves breakfast for a surcharge at BEEBAR.

Does 12 Bees Hotel allow pets to stay free of charge?

No, pets aren't allowed at 12 Bees Hotel though service animals are welcome.

Does 12 Bees Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to 12 Bees Hotel?

The closest major airport to 12 Bees Hotel is Cozumel Intl. Airport (CZM), which is 21.8 mi away (256 minutes by car).

Can I book a room with a balcony at 12 Bees Hotel?

No, you won't find guestrooms with balconies at 12 Bees Hotel.

Reviews

12 Bees Hotel Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 148 out of 264 reviews
Rating 8 - Good. 78 out of 264 reviews
Rating 6 - Okay. 27 out of 264 reviews
Rating 4 - Poor. 6 out of 264 reviews
Rating 2 - Terrible. 5 out of 264 reviews

Reviews

10/10 Excellent

Flavio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje Familiar

Nos encantó la propiedad, super cómodo y lindo. El área del roof nos encantó, entendiendo que quizás por la temporada los insumos son limitados, pedimos piña colada y no tenían piña sin embargo nos ofrecieron otras opciones. Definitivamente será de mis primeras opciones a futuro.
Stayed 1 night in Aug 2025

10/10 Excellent

Abel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias por sus atenciones

Excelente hotel
Stayed 1 night in Jul 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

David, New Orleans

Stayed 1 night in Jul 2025

10/10 Excellent

Zack

Stayed 2 nights in Feb 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service & really nice people
Stayed 5 nights in Apr 2025

6/10 Okay

Marina

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Can’t open the window. View to the wall
Stayed 10 nights in Apr 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, quiet and comfort
Stayed 1 night in Apr 2025

6/10 Okay

Aaron

Z
Stayed 14 nights in Mar 2025

6/10 Okay

FERNANDA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
De um modo geral boa, não gostamos do bar e nem do restaurante.
Stayed 4 nights in Apr 2025

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice safe property

Stayed 1 night in Mar 2025

8/10 Good

myriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2025

10/10 Excellent

Matthew, Enumclaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean, private and has an amazing Roof top. The front desk staff is extremely helpful as well. Will stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice time there. The room got cleaned every day. WiFi was great. Very closed for shopping. 15 min to the beach if you are walking. I would stay there again
Stayed 9 nights in Feb 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Available parking. Walkable to 5th avenue and Contituyenes street.
Stayed 1 night in Feb 2025

8/10 Good

Julien

Liked: Cleanliness, staff & service
A fridge in the room would be nice... otherwise nice restaurant and pool table on the top floor. Great staff!
Stayed 9 nights in Jan 2025

6/10 Okay

Jamal

Liked: Cleanliness, staff & service
Average hotel, nothing exceptional
Stayed 7 nights in Feb 2025

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness , they extended my check out time and gave me a free coctail 😊
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Andy

Liked: Cleanliness
Disliked: Staff & service

alright, but not special

Alright for the price, but service… especially in the restaurant/bar, was horrible. (I actually never even got service and left). Location good.
Stayed 1 night in Jan 2025

8/10 Good

Ellen

Nice
Stayed 1 night in Jan 2025

4/10 Poor

Nicole

Disliked: Cleanliness, amenities, property conditions & facilities
Overall poor
Stayed 2 nights in Jan 2025

10/10 Excellent

Tonatiuh Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location if you're planning to save money and time.
Stayed 3 nights in Jan 2025

8/10 Good

Andy

Liked: Staff & service, room comfort

Good location. Walkable. Decent for the price

Room was a little musty but fine. Tried to order food in the restaurant and was told it was closed at 6pm!
Stayed 3 nights in Jan 2025

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