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El Dorado Casitas Royale, All & More Inclusive - Adults Only

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Front of property
Property video
Exterior
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Breakfast included
  • Parking included

Explore the area

View in a map
Playa del Carmen, QROO
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬
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Room options

View all photos for CASITA SUITE - MORE INCLUSIVE

CASITA SUITE - MORE INCLUSIVE | 1 bedroom, in-room safe, desk, laptop workspace

CASITA SUITE - MORE INCLUSIVE

8.8 out of 10
Excellent
(6 reviews)
  • Beach view
  • 708 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for BEACHFRONT CASITA SUITE

1 bedroom, in-room safe, desk, laptop workspace

BEACHFRONT CASITA SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 708 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for SWIM UP CASITA SUITE

1 bedroom, in-room safe, desk, laptop workspace

SWIM UP CASITA SUITE

8.0 out of 10
Very good
(4 reviews)
  • Beach view
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for PRIVATE POOL CASITA SUITE

1 bedroom, in-room safe, desk, laptop workspace

PRIVATE POOL CASITA SUITE

8.0 out of 10
Very good
(1 review)
  • Beach view
  • 836 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

1 bedroom, in-room safe, desk, laptop workspace

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 836 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for ROYAL RETREAT DELUXE PRIVATE POOL SUITE

1 bedroom, in-room safe, desk, laptop workspace

ROYAL RETREAT DELUXE PRIVATE POOL SUITE

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for ROYAL RETREAT DELUXE SWIM UP SUITE

1 bedroom, in-room safe, desk, laptop workspace

ROYAL RETREAT DELUXE SWIM UP SUITE

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located 3 mi (4.8 km) from Playa Paraiso Golf Course, El Dorado Casitas Royale, All & More Inclusive - Adults Only is within a 10-minute drive of other popular attractions like Dr. Alfredo Barrera Marin Botanical Garden. This 203-room, 5-star hotel has 14 outdoor pools along with indoor private hot tubs and a private beach.

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪El Cocotal - ‬3 min walk
  • ‪La Hacienda - ‬9 min drive
  • ‪Don Miquel - ‬11 min drive
  • ‪El Mar Y Tierra - ‬8 min drive
  • ‪Guacamaya Bar - ‬9 min walk

About this property

El Dorado Casitas Royale, All & More Inclusive - Adults Only

El Dorado Casitas Royale, All & More Inclusive - Adults Only features a private beach, a full-service spa, and 14 outdoor pools. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours). Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this adults-only hotel include a nightclub, a gym, and free WiFi in public areas.
30-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, slippers, and bathrobes. Indoor private hot tubs, safes, and phones are other standard amenities. Change of bedsheets is available on request.
A private beach and a health club are featured at the hotel. 14 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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SWIM UP JUNIOR SUITE | Balcony view
El Dorado Royale, All & More Inclusive Adults Only
Playa del Carmen
  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 626 reviews
$324 nightly
The price is $396
Jun 1 - Jun 2
Total with taxes and fees
El Dorado Royale, All & More Inclusive Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • 14 outdoor pools
  • 3 outdoor pickleball courts
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Music library
  • Nightclub
  • Volleyball

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Dock
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • Humane treatment of captive wild animals
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 02451323

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma

Frequently asked questions

Can I book all-inclusive options at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

El Dorado Casitas Royale, All & More Inclusive - Adults Only is an all-inclusive resort and rates come with meals and many of the onsite activities.

How much does it cost to stay at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at El Dorado Casitas Royale, All & More Inclusive - Adults Only on May 30, 2026 start from $446, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around El Dorado Casitas Royale, All & More Inclusive - Adults Only?

This hotel is located in Playa del Carmen, close to Maroma Beach and Puerto Morelos Town Square. You'll also find Cirque du Soleil Boutique at Vidanta Riviera Maya and Playa Paraiso Golf Course within a short drive.

Is parking available on site at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

Yes, valet and self parking are offered for free at the hotel.

Is a spa located at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

There is a full-service spa available for guests to enjoy and services include body wraps, Ayurvedic treatments, mani/pedis, and massages.

Are there luxury amenities available at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

Yes, guests can indulge in luxuries such as a private indoor hot tub, a private beach, and 4 restaurants at this hotel.

Does El Dorado Casitas Royale, All & More Inclusive - Adults Only have a casino at the property?

No, El Dorado Casitas Royale, All & More Inclusive - Adults Only doesn't have a casino.

Will I find an indoor pool at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

No, this hotel doesn't have an indoor pool; however, there are 14 outdoor pools.

What do couples enjoy most about El Dorado Casitas Royale, All & More Inclusive - Adults Only?

This adults-only hotel offers many amenities for couples, including a private indoor hot tub as well as a private beach and 2 beach bars.

Does El Dorado Casitas Royale, All & More Inclusive - Adults Only have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does El Dorado Casitas Royale, All & More Inclusive - Adults Only have a restaurant with a breakfast menu?

Yes, El Dorado Casitas Royale, All & More Inclusive - Adults Only has 4 restaurants, and serves free buffet breakfast each morning.

Will El Dorado Casitas Royale, All & More Inclusive - Adults Only allow pets to stay free of charge?

No, pets and service animals aren't allowed at El Dorado Casitas Royale, All & More Inclusive - Adults Only.

Does El Dorado Casitas Royale, All & More Inclusive - Adults Only have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from El Dorado Casitas Royale, All & More Inclusive - Adults Only?

The closest major airport to El Dorado Casitas Royale, All & More Inclusive - Adults Only is Cancun Intl. Airport (CUN), which is 20.2 mi away (31 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 19.3 mi away.

Are there rooms with balconies that I can book at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

No, there aren't any guestrooms with balconies at El Dorado Casitas Royale, All & More Inclusive - Adults Only.

El Dorado Casitas Royale, All & More Inclusive - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 155 reviews
Rating 8 - Good. 37 out of 155 reviews
Rating 6 - Okay. 6 out of 155 reviews
Rating 4 - Poor. 8 out of 155 reviews
Rating 2 - Terrible. 11 out of 155 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Darin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Resort is amazing, food is excellent! Our only issue is that each time we've stayed here we book a beach front casita and each time upon arrival we're told they don't have one, usually due to some complication. They try to put us in a lesser quality casita and we have to jump through hoops to get what we want, which still wasn't a beach front casita. If you want a beach that you can get in the water and swim, this is not your resort!
Stayed 4 nights in Oct 2025

8/10 Good

Andrew

Stayed 3 nights in Jan 2026

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our casita was large and spacious.bed was very comfortable but some furniture needed to be replaced. Staff was excellent and very friendly. Food was very good only complaint food was not serve hot. Many times it was warm.
Picture from beachfront casita had more of a pool view. There was literally no beach
Stayed 7 nights in Jan 2026

10/10 Excellent

Michael

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff
Stayed 5 nights in Jan 2026

2/10 Terrible

BEROTIE

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room had cockroaches
Stayed 4 nights in Dec 2025

8/10 Good

Ilona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff was overall very friendly and helpful. Main reasons why we could not rate the resort higher was related to the inability to make restaurant reservations for the first few night with no option to take care of it in advance as well as inconsistencies with room supplies in regard to coffee and snacks.
Stayed 7 nights in Dec 2025

10/10 Excellent

lumumba

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the casitas, and the resort. The nye party was awesome and will definitely come back. If there was annoyance, it would be people claiming pool loungers at 7am (with books and towels) and never using them.
Stayed 4 nights in Dec 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, staff was so friendly, resort was very well maintained, food was delicious, room was beautiful and spacious, spa was incredible
Stayed 5 nights in Dec 2025

2/10 Terrible

David

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Several issues. Unable to make reservations for dinner for all nights upon arrival.. When trying to make the reservation on the day of, the restaurants were all full until 9PM. But we just walked up to the restaurant we wanted and were taken right in. Safe in room was not functioning and was never replaced. TV in room did not work and was never fixed or replaced. Quality of food at Pecos Grill steak house was not good.. on all courses. We have stayed here many times over the past 25 years but this will likely be our last. Otherwise, love the location and the casitas.. This was more of a management failure.
Stayed 3 nights in Dec 2025

10/10 Excellent

Douglas Marc

Stayed 3 nights in Dec 2025

10/10 Excellent

Ariathna Abigail

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Such a great get away with my husband! Will be going back soon!
Stayed 4 nights in Dec 2025

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service
It was great stay, staff very friendly and professional. I personally think the hotel can benefit from a remodel update overall.
Stayed 4 nights in Dec 2025

8/10 Good

Rikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Abha

Stayed 5 nights in Nov 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff was attentive and friendly, we had a wonderful time.
Stayed 3 nights in Nov 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Nov 2025

10/10 Excellent

daniel

Stayed 7 nights in Oct 2025

10/10 Excellent

Rebekah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was 1000/10! Laticia and Paula made our honeymoon absolutely unforgettable and beyond perfect. They made us feel so welcome and celebrated! Just like family, I don’t know if you can request certain concierge’s but we will be requesting them when we go back and we can’t wait!
Stayed 5 nights in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was great
Stayed 3 nights in Sep 2025

10/10 Excellent

Sherriea, PHILADELPHIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos say it all.
Stayed 3 nights in Sep 2025

2/10 Terrible

Codi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We showed up for honeymoon. Our room wasn’t decorated or anything. Nothing special was set up for us. Our shower didn’t have hot water at all. When we ordered room service they would question how many people we had in our room. They would try and up sell us on EVERYTHING. It’s an all inclusive and would try and up sell us on the menus, alcohol, massages, transportation etc.They told us we would get a discount on our couples massage and they never honored it even though we had a physical coupon. Broken glass plates were shattered outside our room from room service and they would never clean it up so we were constantly walking on shattered glass. Staff asked for tips. Overall, very poor experience and sad we took our honey moon here.
Stayed 7 nights in Sep 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful. Food was great and staff were friendly. Time coordination was a little unorganized with certain activities like the spa and excursions, but I had a great experience.
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Kenneth John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Staff was very friendly. Security guards seem well armed!
Stayed 5 nights in Aug 2025

10/10 Excellent

Veronica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, rooms, iguanas, flora, beaches and sunsets! Just plan your trip and come see for yourself!!! We came in August and it was warm and beautiful
Stayed 4 nights in Aug 2025

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