The Fives Downtown Hotel - Curio Collection by Hilton

Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Premium Penthouse, 2 Bedrooms | Living area | Flat-screen TV

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pet friendly
Bar
Parking available
Breakfast available
Room service

Explore the area

Avenida 10 Calle 2, Playa del Carmen, QROO, 77710

Place, Quinta Avenida
‪2 min walk‬
Place, Playa del Carmen Main Beach
‪3 min walk‬
Place, Mamitas Beach
‪14 min walk‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Deluxe Room, 1 King Bed, Courtyard View

Very good

389 sq ft
Sleeps 2
1 King Bed

Superior Room, 1 King Bed, Courtyard View

Wonderful

470 sq ft
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Terrace (1 King Bed)

Good

516 sq ft
1 bedroom
City view
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Partial Ocean View

Exceptional

1 bedroom
Partial ocean view
Sleeps 4
1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Very good

1 bedroom
Partial ocean view
Sleeps 4
1 King Bed

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

Exceptional

1061 sq ft
2 bedrooms
Sleeps 6
1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

1035 sq ft
2 bedrooms
Partial ocean view
Sleeps 6
1 King Bed and 2 Queen Beds

Junior Suite, 1 King Bed

Very good

419 sq ft
Sleeps 3
1 King Bed

Suite, 1 King Bed (Mezzanine Residence)

Very good

968 sq ft
1 bedroom
Sleeps 4
1 King Bed

Double Suite Classic

570 sq ft
Sleeps 4

Room Deluxe

387 sq ft
Sleeps 2

Suite with Partial Sea View

527 sq ft
Sleeps 3

Suite with Garden View

968 sq ft
Sleeps 3

Suite with Street View

1033 sq ft
Sleeps 8

Suite with Partial Sea View

1140 sq ft
Sleeps 6

Suite with Street View

516 sq ft
Sleeps 4

Premium Penthouse, 2 Bedrooms

2 bedrooms
Sea view
Sleeps 6
1 King Bed

Deluxe Room, 2 Double Beds, Bay View

Sleeps 4
2 Double Beds

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, The Fives Downtown Hotel - Curio Collection by Hilton is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Central Square. This 133-room, 4.5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

Quinta Avenida - 2 min walk - 0.1 miles
Playa del Carmen Main Beach - 3 min walk - 0.2 miles
Central Square - 9 min walk - 0.5 miles
Mamitas Beach - 14 min walk - 0.8 miles
Quinta Alegría Shopping Mall - 14 min walk - 0.8 miles

Getting around

Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

‪Karen's - ‬2 min walk
‪Pollos El Pechugon - ‬1 min walk
‪Ah Cacao Chocolate Café - ‬2 min walk
‪Las Hijas De La Tostada - ‬2 min walk
‪Fat Tuesday - ‬2 min walk

About this property

The Fives Downtown Hotel - Curio Collection by Hilton

Luxury hotel with 2 restaurants and a full-service spa

Guests of The Fives Downtown Hotel - Curio Collection by Hilton enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is offered for USD 19 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a business center.

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, microwaves, and minibars.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vassa Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Similar properties

Pool
Pet friendly
Free WiFi
Restaurant

$144 nightly

Oct 15 - Oct 16

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Self parking on site (USD 19 per night)
Valet parking on site (USD 19 per night)
Limited onsite parking

Food and drink

Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 22 for adults and USD 12 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Things to do

24-hour gym
Bicycle rentals
Full-service spa
Outdoor pool

Family friendly

Grocery/convenience store
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

Business center
Meeting room

Outdoors

Rooftop terrace

Full-service spa

Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hot/mineral springs
Manicures/pedicures
Mud bath
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

No elevator

4 floors
Banquet hall
Built in 2017
Smoking not allowed

Room amenities

Bedroom

Premium bedding

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Limited room service
Microwave
Minibar
Refrigerator

Air conditioning (climate-controlled)
Desk
Individual decor
Iron/ironing board
Laptop-compatible safe
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 75 per pet (varies based on length of stay)
Dogs only
1 total (24 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Food and water bowls are available
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: USD 2.76 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 12 for children
Self parking fee: USD 19 per night
Valet parking fee: USD 19 per night
Pet fee: USD 75 per pet (varies based on length of stay)
Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen

Fives Downtown Hotel Curio Collection Hilton

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Fives Downtown Curio Collection Hilton

The Fives Downtown Hotel - Curio Collection by Hilton Hotel

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Frequently asked questions

Is a free cancellation option available at The Fives Downtown Hotel - Curio Collection by Hilton?

The Fives Downtown Hotel - Curio Collection by Hilton provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Fives Downtown Hotel - Curio Collection by Hilton?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at The Fives Downtown Hotel - Curio Collection by Hilton on Oct 19, 2025 start from $99.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Fives Downtown Hotel - Curio Collection by Hilton?

This hotel is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Quinta Avenida, and within a short walk of Playacar Beach. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach less than a mile away.

Will I be able to park at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, valet parking is offered for USD 19 per night.

Is there a spa at The Fives Downtown Hotel - Curio Collection by Hilton?

Vassa Spa is the hotel's spa and services include Thai massages, Swedish massages, mud baths, and hot springs.

Does The Fives Downtown Hotel - Curio Collection by Hilton include a casino at the property?

No, The Fives Downtown Hotel - Curio Collection by Hilton doesn't have a casino.

Is there an indoor pool at The Fives Downtown Hotel - Curio Collection by Hilton?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Fives Downtown Hotel - Curio Collection by Hilton good for couples?

There are many amenities for couples at this hotel, including an outdoor pool and a poolside bar plus some guestrooms feature private pools.

Are there hot tubs at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, this hotel has a spa tub.

Does The Fives Downtown Hotel - Curio Collection by Hilton have a restaurant with a breakfast menu?

Yes, The Fives Downtown Hotel - Curio Collection by Hilton has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will The Fives Downtown Hotel - Curio Collection by Hilton allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Fives Downtown Hotel - Curio Collection by Hilton for a fee of USD 75 per pet, per day. The property also provides food and water bowls.

Does The Fives Downtown Hotel - Curio Collection by Hilton have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Fives Downtown Hotel - Curio Collection by Hilton?

The closest major airport to The Fives Downtown Hotel - Curio Collection by Hilton is Cozumel Intl. Airport (CZM), which is 21 mi away (253 minutes by car).

Are there rooms with balconies that I can book at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy ocean or garden views.

Does The Fives Downtown Hotel - Curio Collection by Hilton host weddings?

There are wedding services available at The Fives Downtown Hotel - Curio Collection by Hilton if that's in your vacation plans.

The Fives Downtown Hotel - Curio Collection by Hilton Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Juan

Aug 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very easy to go walk around 5th Avenue and convenient to drive to Xcaret parks.

Stayed 4 nights in Aug 2025

10/10 Excellent

Manuel

Traveled with group

Jun 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Jun 2025

6/10 Okay

harutyun

Jun 29, 2025

Stayed 2 nights in Apr 2025

2/10 Terrible

claudia

Jun 24, 2025

Stayed 1 night in Jun 2025

8/10 Good

Sara

Traveled with partner

Jun 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooftop is amazing. Really great service. Good drinks and delicious food.

Stayed 6 nights in Jun 2025

2/10 Terrible

Carlo

Jun 15, 2025

Disliked: Staff & service, room comfort

AVOID THIS HOTEL

This is not a 5-star or even a 4-star hotel—3 stars at best. Unfortunately, it’s the worst Hilton property I’ve ever stayed at. The staff is courteous and friendly, but ultimately ineffective. We stayed for three nights and were unable to rest during any of them. The location is excellent—close to beaches and shops—but that also means loud nightlife nearby, which isn’t the hotel’s fault. What is their responsibility, however, is the subpar air conditioning system and their complete unwillingness to address it. Upon arrival, we paid extra for a suite upgrade when I should have received a complimentary Honors Gold upgrade. From the start, our room was uncomfortably hot. Despite setting both thermostats to the lowest possible setting, the temperature never dropped below 22°C—while it was over 32°C outside. It appears the hotel limits AC performance, likely to cut energy costs. Cheap! Unlike a 5 or 4-star hotel would and should do. We complained four times. The first time, someone inspected the vents and said it should improve—nothing changed. The next three times, we received empty promises and no action. I understand preferring cooler temperatures may be subjective, but this wasn’t about comfort—it was about basic livability. I couldn’t sleep a single night. The sheets were soaked with sweat. Despite repeated complaints, nothing was done. This is a hotel-wide issue. Friends of ours in another room, who typically tolerate warm temperatures, found theirs unbearable.

Stayed 3 nights in Jun 2025

8/10 Good

Tomika

Jun 14, 2025

Stayed 1 night in May 2025

10/10 Excellent

Veronica

Jun 7, 2025

Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Traveled with family

Jun 2, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This property was very nice and the rooms were clean and simple. I stayed one night and it was a smooth check in and check out.

Stayed 1 night in May 2025

10/10 Excellent

Maria

Traveled with family

May 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Todo nos gustó, excelente servicio, y además todo lo que queríamos visitar está muy cercas del hotel y aparte la los desayunos y el servicio en el restaurante, muchas Gracias !!😊

Stayed 5 nights in May 2025

10/10 Excellent

Zongyuo

May 27, 2025

Stayed 2 nights in May 2025

8/10 Good

Heidi

May 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The roof top with the pool and bar was excellent!!! We had the main television without volume. Asked to have it looked at 5 separate times,was never repaired. Very,very loud music beside at night,hard to sleep!!!

Stayed 7 nights in May 2025

10/10 Excellent

Sebastian

May 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in May 2025

8/10 Good

alice

Apr 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Our corner suite had walls of glass that really needed to be cleaned. The hotel isn't in a great area but is clean and fine.

Stayed 1 night in Apr 2025

10/10 Excellent

Rod

Traveled with group

Apr 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Apr 2025

10/10 Excellent

Bruce

Traveled with family and small children

Apr 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Another great stay at the fives….

Stayed 3 nights in Apr 2025

8/10 Good

Aurelien

Apr 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2025

10/10 Excellent

Thomas

Traveled with partner, Traveled with family

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel in fantastic location. I was not clear about what to expect regarding when housekeeping would servicing my room.

Stayed 3 nights in Apr 2025

10/10 Excellent

Giovanni

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Apr 2025

6/10 Okay

Harold

Apr 9, 2025

Stayed 4 nights in Apr 2025

8/10 Good

Tamar

Traveled with group, Traveled with family

Mar 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great overall. Included breakfast

Stayed 4 nights in Mar 2025

4/10 Poor

Catalina

Traveled with family

Mar 25, 2025

Disliked: Cleanliness, property conditions & facilities

Dated hotel

The hotel is dated. We have a leakage under the toilet. It was reported but never fixed. The room had a stained sofa. Not to mention the hotel was closed by the Mexican authorities. Signs of Clausurado were all over. Although the staff did their best under the circumstances. This is not a 4 start hotel

Stayed 5 nights in Mar 2025

10/10 Excellent

Jeffrey Robert

Traveled with partner

Mar 24, 2025

Liked: Amenities

Staff and service was amazing. Room was clean and bed was super comfortable. I would stay here again!!

Stayed 4 nights in Mar 2025

10/10 Excellent

Alexander

Mar 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!!

Great location!! Excellent valet.. close to everything

Stayed 1 night in Mar 2025

10/10 Excellent

Joyanne

Traveled with family and small children, Traveled with family

Mar 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at the Fives Downtown last week and could not have been more pleased or treated better. From our beautiful and spacious two-bedroom suite to the stunning views from the rooftop infinity pool, to the warm service we received from the staff — we loved it all. As a family of five (husband and I and three kids) travelling to Mexico for the first time, we were anxious about whether or not the accommodations and location would suit our family, but they did. The hotel walkability is perfect walkable distance to many attractions and kid-friendly restaurants. Easy and walkable access to the ferry, the ADO Bus and taxis. Cleaning service for our rooms was superb, and Ernesto, the GM/director of operations made sure we had everything we needed, gave us recommendations on activities for the kids, and even helped us locate one of our kid’s missing backpacks that we accidentally left in a cab. He even gave our kiddos some food pellets to feed the turtles in the hotel lobby. Nice touch! We also want to thank Nicole, Adrian and Israel, who warmly greeted and waited on our family each morning for breakfast at the hotel restaurant (Mercatto). We honestly could not have asked for a better stay in Playa Del Carmen. Would highly recommend!!!

Stayed 5 nights in Mar 2025