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The Fives Downtown Hotel - Curio Collection by Hilton

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Photo gallery for The Fives Downtown Hotel - Curio Collection by Hilton

An infinity pool with lounge chairs and umbrellas, overlooking the sea.
A bar area with wooden ceiling, hanging pendant lights, and a bar counter with various bottles and glasses.
A table set for dining with a view of the ocean.
A modern building with a central atrium surrounded by lush greenery and palm trees.
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Playacar Beach
    ‪5 min walk‬

Room options

View all photos for 1 KING BED SUPERIOR COURTYARD VIEW

A modern bedroom with a large bed, a bedside table, a bench, and a wooden wall paneling.

1 KING BED SUPERIOR COURTYARD VIEW

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 2 DOUBLE BEDS DELUXE COURTYARD VIEW

Premium bedding, minibar, in-room safe, iron/ironing board

2 DOUBLE BEDS DELUXE COURTYARD VIEW

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View | Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Courtyard View

8.6 out of 10
Excellent
(9 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | Premium bedding, minibar, in-room safe, iron/ironing board

Superior Room, 1 King Bed, Courtyard View

9.0 out of 10
Wonderful
(17 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)

A hotel room with a large bed, a sofa, a small table, and two chairs. There is a view of the outdoors through the window.

Suite, 1 Bedroom, Terrace (1 King Bed)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 534 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Partial Ocean View

A modern hotel room with a large balcony, a bed, a TV, and a dining area with chairs and a table.

Suite, 1 Bedroom, Partial Ocean View

10.0 out of 10
Exceptional
(6 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Premium bedding, minibar, in-room safe, iron/ironing board

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

A modern kitchen with a dining area, featuring a round table, chairs, a coffee machine, and a large mug.

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 1067 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Premium bedding, minibar, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

  • Partial ocean view
  • 1032 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a sofa, two pink chairs, a bed, and a decorative wall with circular patterns.

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 427 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Mezzanine Residence)

A modern bedroom with a large bed, a wooden headboard, a red rug, and a balcony with a railing.

Suite, 1 King Bed (Mezzanine Residence)

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 961 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 1 KING BED SUPERIOR COURTYARD VIEW

Interior

1 KING BED SUPERIOR COURTYARD VIEW

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Penthouse, 2 Bedrooms

A rooftop terrace with a wooden table and chairs, a pool, and a view of the city and sea.

Premium Penthouse, 2 Bedrooms

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Bay View

A hotel room with two beds, each with white bedding and blue patterned pillows. There is a bedside table with a lamp and a telephone.

Deluxe Room, 2 Double Beds, Bay View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, The Fives Downtown Hotel - Curio Collection by Hilton is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Central Square. This 133-room, 4.5-star hotel has 2 outdoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Playacar Beach - 5 min walk - 0.3 miles
  • Central Square - 11 min walk - 0.6 miles
  • Mamitas Beach - 4 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Karen's - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪La Frontera Restaurant Bar - ‬2 min walk
  • ‪Las Hijas De La Tostada - ‬2 min walk
  • ‪Pollos El Pechugon - ‬1 min walk

About this property

The Fives Downtown Hotel - Curio Collection by Hilton

Guests of The Fives Downtown Hotel - Curio Collection by Hilton have access to a full-service spa, 2 outdoor pools, and a 24-hour gym. Free valet parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a business center.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include microwaves, minibars, and coffee makers.
2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa by The Fives has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

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Hyatt Centric Playa del Carmen - Downtown House & Beach House
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  • Pet friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 305 reviews
$139 nightly
The price is $169
Aug 3 - Aug 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site
  • Self parking on site (USD 18 per night)
  • Limited onsite valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 19 to 22 for adults and USD 9.50 to 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cantina El Tigre
  • Fives Rooftop
  • Mercatto

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa
  • Shopping
  • Snorkeling

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • Elevator
  • Thin carpet in public areas

More

  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet (varies based on length of stay)
  • Dogs only
  • 1 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.34 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 19 to 22 for adults, and USD 9.5 to 11 for children
  • Self parking fee: USD 18 per night
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel - Curio Collection by Hilton Hotel
The Fives Downtown Hotel Residences Curio Collection by Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

Frequently asked questions

Is a free cancellation option available at The Fives Downtown Hotel - Curio Collection by Hilton?

The Fives Downtown Hotel - Curio Collection by Hilton provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Fives Downtown Hotel - Curio Collection by Hilton?

As of Jul 15, 2026, prices found for a 1-night stay for 2 adults at The Fives Downtown Hotel - Curio Collection by Hilton on Jul 20, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Fives Downtown Hotel - Curio Collection by Hilton?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida and Playa del Carmen Main Beach, and within a short walk of Playacar Beach. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach less than a mile away.

Is parking available on site at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, valet parking is offered for free at the hotel. Self parking is available for USD 18 per night.

Is there a spa at The Fives Downtown Hotel - Curio Collection by Hilton?

The Spa by The Fives is the hotel's spa and services include sports massages, deep-tissue massages, couples treatments, and body wraps.

Does The Fives Downtown Hotel - Curio Collection by Hilton have luxury amenities?

Yes, guests can indulge in luxuries such as 2 outdoor pools, an ocean-view restaurant, and a poolside bar at this hotel.

Does The Fives Downtown Hotel - Curio Collection by Hilton include a casino at the property?

No, The Fives Downtown Hotel - Curio Collection by Hilton doesn't have a casino.

Is there an indoor pool at The Fives Downtown Hotel - Curio Collection by Hilton?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is The Fives Downtown Hotel - Curio Collection by Hilton good for couples?

There are many amenities for couples at this hotel, including an ocean-view restaurant plus some guestrooms feature a private plunge pool and a private outdoor hot tub.

Are there hot tubs at The Fives Downtown Hotel - Curio Collection by Hilton?

No, but guests can enjoy a sauna at this hotel.

Does The Fives Downtown Hotel - Curio Collection by Hilton have a restaurant with a breakfast menu?

Yes, The Fives Downtown Hotel - Curio Collection by Hilton has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will The Fives Downtown Hotel - Curio Collection by Hilton allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Fives Downtown Hotel - Curio Collection by Hilton for a fee of USD 25 per pet, per day.

Are there connecting rooms at The Fives Downtown Hotel - Curio Collection by Hilton?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Fives Downtown Hotel - Curio Collection by Hilton?

The closest major airport to The Fives Downtown Hotel - Curio Collection by Hilton is Cozumel Intl. Airport (CZM), which is 21 mi away (253 minutes by car).

Are there rooms with balconies that I can book at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy ocean and garden views.

Does The Fives Downtown Hotel - Curio Collection by Hilton host weddings?

There are wedding services available at The Fives Downtown Hotel - Curio Collection by Hilton if that's in your vacation plans.

The Fives Downtown Hotel - Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 482 out of 795 reviews
Rating 8 - Good. 184 out of 795 reviews
Rating 6 - Okay. 60 out of 795 reviews
Rating 4 - Poor. 29 out of 795 reviews
Rating 2 - Terrible. 40 out of 795 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and poolside were great!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and VERY clean!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jessica

The rooftop lunch food was delicious and staff were very friendly and attentive.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is great! Very friendly staff working the bar area.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Room & staff. The pool is also amazing.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars all around. Excellent staff, location, property etc.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service
Great location. Nice rooms and shower, nice pool. But jacuzzi was not hot and the view from room wasn’t great. Staff was nice and helpful
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Catherine

Liked: Cleanliness
Disliked: Staff & service
It was kind of close to other places
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area went with my partner and we were able to explore the beach’s and restaurants around with ease
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities were all top notch!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Oleksandr

Absolutely amazing and cozy stay! The place was spotless, beautifully designed, and incredibly comfortable. The host was welcoming and responsive, making everything smooth from check-in to checkout. Perfect location, peaceful atmosphere, and great value. I would happily return and highly recommend this lovely spot to anyone visiting this beautiful destination.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Karissa

Liked: Cleanliness, amenities, property conditions & facilities
Great views. Easy check in. Within walking distance to tons of stuff!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JASON

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room. Lovely view from walk out porch. Roof top pool also had a great view of city!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, rooms were clean, the shower water leaks out, had to wait a bit for check in and for spa.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

EBRU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great location, hilton signature
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities
The room was really nice and the bed fantastic. The pool is awesome and the location is great. Close to ADO bus station and 1 min walk to Main Street tourist street
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jatnna

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Honestly, the hotel is stunning. Everything was amazing. The only problem are the worker. Franck was very nasty. He should learn customer service. I’ll get a job where he will be happier. He has a horrible customer service and I’m a very pleasant person. That will be my only thing then everything else was amazing.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jack August

Love it
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kiorainer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No and the pool was beat
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Carl

The room and amenities were sufficient. The facility was a little older than anticipated. The staff were great. My biggest issue was the loud music coming from 5th Ave. It usually lasted to around 3:00 am the four days I was there.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a corner right behind the Main Street that has all the shopping, dinners, night clubs, and so much more! It was very clean! Beds were super comfortable and loved the presentations of the room.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The poolbar staff are excellent. Seating is comfortable
Stayed 1 night in Nov 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, wasn’t crazy about the breakfast, pool was okay, the platform needs fixing by the pool.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Sylvie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, especially if you are wanting to be close to the beach and 5th ave. Beautiful greenery when you walk in (very photo worthy) and the rooftop pool and bar is a great place to take day and chill. Our room was clean everyday and really no complaints! Planning to stay again.
Stayed 6 nights in Dec 2025

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