The Fives Downtown Hotel - Curio Collection by Hilton

4.5 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The Fives Downtown Hotel - Curio Collection by Hilton

Outdoor pool
Interior
Restaurant
Premium Penthouse, 2 Bedrooms | Living area | Flat-screen TV
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Bar
  • Breakfast available
  • Room service

Explore the area

View in a map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Playa del Carmen Maritime Terminal
    ‪5 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Deluxe Room, 1 King Bed, Courtyard View

8.4 out of 10
Very good
(7 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Courtyard View

9.0 out of 10
Wonderful
(14 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Terrace (1 King Bed)

8.0 out of 10
Very good
(3 reviews)
  • 534 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Partial Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 1067 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

  • 1032 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Mezzanine Residence)

8.0 out of 10
Very good
(3 reviews)
  • 961 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Room

  • Sleeps 4

Deluxe Room

  • Sleeps 2

Junior Suite

  • Sleeps 4

Two Bedroom Suite

  • Sleeps 6

One Bedroom Mezzanine Suite

  • Sleeps 4

One Bedroom Suite

  • Sleeps 4

Room Superior with Garden View

10.0 out of 10
Exceptional
(1 review)
  • 462 sq ft
  • Sleeps 4

Double Suite Classic

  • 570 sq ft
  • Sleeps 4

Room Deluxe

  • 387 sq ft
  • Sleeps 2

Suite Classic

  • 1054 sq ft
  • Sleeps 8

Suite with Partial Sea View

  • 527 sq ft
  • Sleeps 3

Suite with Garden View

  • 968 sq ft
  • Sleeps 3

Suite with Street View

  • 1033 sq ft
  • Sleeps 8

Suite with Partial Sea View

  • 1140 sq ft
  • Sleeps 6

Suite with Street View

  • 516 sq ft
  • Sleeps 4

Premium Penthouse, 2 Bedrooms

  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed

Deluxe Room, 2 Double Beds, Bay View

  • City view
  • Sleeps 4
  • 2 Double Beds

Two Bedroom Suite with Whirlpool and Partial Ocean View

  • Sleeps 6

One-Bedroom King Suite With Partial Ocean View

  • Sleeps 4

1 Kg Bed 1 Bedrm Suite Whrlpl/Partial Ocean Vw

  • Sleeps 4

King Mezzanine Room

  • Sleeps 4

2 Double Beds Deluxe Courtyard View

  • Sleeps 4

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, The Fives Downtown Hotel - Curio Collection by Hilton is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Central Square. This 133-room, 4.5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Maritime Terminal - 5 min walk - 0.3 miles
  • Playacar Beach - 5 min walk - 0.3 miles
  • Central Square - 9 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Pollos El Pechugon - ‬1 min walk
  • ‪Karen's - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Las Hijas De La Tostada - ‬2 min walk
  • ‪Burger Playa - ‬2 min walk

About this property

The Fives Downtown Hotel - Curio Collection by Hilton

Luxury hotel with 2 restaurants and a full-service spa
Guests of The Fives Downtown Hotel - Curio Collection by Hilton enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is offered for USD 19 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a business center.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include microwaves, minibars, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Vassa Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 19 per night)
  • Valet parking on site (USD 19 per night)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 22 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet (varies based on length of stay)
  • Dogs only
  • 1 total (24 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 12 for children
  • Self parking fee: USD 19 per night
  • Valet parking fee: USD 19 per night
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel - Curio Collection by Hilton Hotel
The Fives Downtown Hotel Residences Curio Collection by Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

Frequently asked questions

Is a free cancellation option available at The Fives Downtown Hotel - Curio Collection by Hilton?

The Fives Downtown Hotel - Curio Collection by Hilton provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Fives Downtown Hotel - Curio Collection by Hilton?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at The Fives Downtown Hotel - Curio Collection by Hilton on Dec 8, 2025 start from $112.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Fives Downtown Hotel - Curio Collection by Hilton?

This hotel is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Quinta Avenida, and within a short walk of Playacar Beach. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach less than a mile away.

Is there parking available at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, valet parking is offered for USD 19 per night.

Is there a spa at The Fives Downtown Hotel - Curio Collection by Hilton?

Vassa Spa is the hotel's spa and services include Swedish massages, deep-tissue massages, hot springs, and body wraps.

Does The Fives Downtown Hotel - Curio Collection by Hilton include a casino at the property?

No, The Fives Downtown Hotel - Curio Collection by Hilton doesn't have a casino.

Is there an indoor pool at The Fives Downtown Hotel - Curio Collection by Hilton?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Fives Downtown Hotel - Curio Collection by Hilton good for couples?

There are many amenities for couples at this hotel, including an outdoor pool and a poolside bar plus some guestrooms feature private pools.

Does The Fives Downtown Hotel - Curio Collection by Hilton have a hot tub?

Yes, this hotel has a spa tub.

Does The Fives Downtown Hotel - Curio Collection by Hilton have a restaurant with a breakfast menu?

Yes, The Fives Downtown Hotel - Curio Collection by Hilton has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will The Fives Downtown Hotel - Curio Collection by Hilton allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Fives Downtown Hotel - Curio Collection by Hilton for a fee of USD 25 per pet, per day.

Are there connecting rooms at The Fives Downtown Hotel - Curio Collection by Hilton?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Fives Downtown Hotel - Curio Collection by Hilton?

The closest major airport to The Fives Downtown Hotel - Curio Collection by Hilton is Cozumel Intl. Airport (CZM), which is 21 mi away (253 minutes by car).

Are there rooms with balconies that I can book at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy ocean or garden views.

Does The Fives Downtown Hotel - Curio Collection by Hilton host weddings?

There are wedding services available at The Fives Downtown Hotel - Curio Collection by Hilton if that's in your vacation plans.

Reviews

The Fives Downtown Hotel - Curio Collection by Hilton Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 417 out of 687 reviews
Rating 8 - Good. 159 out of 687 reviews
Rating 6 - Okay. 50 out of 687 reviews
Rating 4 - Poor. 26 out of 687 reviews
Rating 2 - Terrible. 35 out of 687 reviews

Reviews

6/10 Okay

Carolyn

Stayed 5 nights in Aug 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location great service
Stayed 10 nights in Aug 2025

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 2 nights in Aug 2025

8/10 Good

Teshia

.
Stayed 2 nights in Aug 2025

8/10 Good

Teshia

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
.
Stayed 2 nights in Aug 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to go walk around 5th Avenue and convenient to drive to Xcaret parks.
Stayed 4 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2025

10/10 Excellent

jaime, MAPLE GROVE

Stayed 1 night in Jul 2025

10/10 Excellent

Manuel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 4 nights in Jun 2025

6/10 Okay

harutyun

Stayed 2 nights in Apr 2025

2/10 Terrible

claudia

Stayed 1 night in Jun 2025

8/10 Good

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop is amazing. Really great service. Good drinks and delicious food.
Stayed 6 nights in Jun 2025

2/10 Terrible

Carlo

Disliked: Staff & service, room comfort

AVOID THIS HOTEL

This is not a 5-star or even a 4-star hotel—3 stars at best. Unfortunately, it’s the worst Hilton property I’ve ever stayed at. The staff is courteous and friendly, but ultimately ineffective. We stayed for three nights and were unable to rest during any of them. The location is excellent—close to beaches and shops—but that also means loud nightlife nearby, which isn’t the hotel’s fault. What is their responsibility, however, is the subpar air conditioning system and their complete unwillingness to address it. Upon arrival, we paid extra for a suite upgrade when I should have received a complimentary Honors Gold upgrade. From the start, our room was uncomfortably hot. Despite setting both thermostats to the lowest possible setting, the temperature never dropped below 22°C—while it was over 32°C outside. It appears the hotel limits AC performance, likely to cut energy costs. Cheap! Unlike a 5 or 4-star hotel would and should do. We complained four times. The first time, someone inspected the vents and said it should improve—nothing changed. The next three times, we received empty promises and no action. I understand preferring cooler temperatures may be subjective, but this wasn’t about comfort—it was about basic livability. I couldn’t sleep a single night. The sheets were soaked with sweat. Despite repeated complaints, nothing was done. This is a hotel-wide issue. Friends of ours in another room, who typically tolerate warm temperatures, found theirs unbearable.
Stayed 3 nights in Jun 2025

8/10 Good

Tomika

Stayed 1 night in May 2025

10/10 Excellent

Veronica

Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was very nice and the rooms were clean and simple. I stayed one night and it was a smooth check in and check out.
Stayed 1 night in May 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo nos gustó, excelente servicio, y además todo lo que queríamos visitar está muy cercas del hotel y aparte la los desayunos y el servicio en el restaurante, muchas Gracias !!😊
Stayed 5 nights in May 2025

10/10 Excellent

Zongyuo

Stayed 2 nights in May 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
The roof top with the pool and bar was excellent!!! We had the main television without volume. Asked to have it looked at 5 separate times,was never repaired. Very,very loud music beside at night,hard to sleep!!!
Stayed 7 nights in May 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

alice

Liked: Cleanliness, staff & service, property conditions & facilities
Our corner suite had walls of glass that really needed to be cleaned. The hotel isn't in a great area but is clean and fine.
Stayed 1 night in Apr 2025

10/10 Excellent

Rod

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Bruce

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at the fives….
Stayed 3 nights in Apr 2025

8/10 Good

Aurelien

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Apr 2025

10/10 Excellent

Thomas

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in fantastic location. I was not clear about what to expect regarding when housekeeping would servicing my room.
Stayed 3 nights in Apr 2025