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Occidental at Xcaret Destination - All Inclusive

Property class: 4
VIP Access

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Photo gallery for Occidental at Xcaret Destination - All Inclusive

An aerial view of a resort with a central circular pool, surrounded by palm trees and a beach area.
Property video
A beach resort with a pool, lounge chairs, palm trees, and a thatched-roof building.
A couple holding hands in a clear turquoise pool with a white building and thatched roof structure in the background.
An aerial view of a coastal resort with a circular pool surrounded by lounge chairs and palm trees.

Reviews

8.4 out of 10
Very good

Popular amenities

  • All inclusive

Explore the area

View in a map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710
  • Place, Xenses Park
    ‪17 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪19 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Royal Suite (Level)

A hotel room with a large bed, two bedside tables, a nightstand, a wall-mounted lamp, and a framed floral artwork above the bed.

Royal Suite (Level)

8.8 out of 10
Excellent
(22 reviews)
  • Garden view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Studio Suite

A modern hotel room with a bed, a sofa, a nightstand with a lamp, and a ceiling fan.

Junior Studio Suite

8.0 out of 10
Very good
(58 reviews)
  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Luxury Room (Royal Level)

A hotel room with a large bed, a ceiling fan, a desk, a chair, a nightstand, a lamp, a painting, and a view of the outdoors.

Luxury Room (Royal Level)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

A hotel room with two single beds, a desk with a lamp, a chair, a ceiling fan, and a door leading to another room.

Deluxe Room (Concierge)

7.8 out of 10
Good
(69 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

A couple in bed with a dark wood headboard, white bedding, and bedside lamps.

Deluxe Room

8.0 out of 10
Very good
(488 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

A hotel room with two beds, a ceiling fan, a balcony with a view, and a desk with a lamp.

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

7.4 out of 10
Good
(47 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

A hotel room with two beds, a ceiling fan, a balcony with a view, and a desk with a lamp.

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

8.2 out of 10
Very good
(30 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

Room

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

8.2 out of 10
Very good
(10 reviews)
  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

A hotel room with a large bed, a bench, a nightstand, and a wall-mounted lamp.

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

A hotel room with a large bed, a desk with a chair, a television, a ceiling fan, and a window with curtains.

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

A hotel room with two beds, a ceiling fan, a TV, and a view of the outdoors.

Deluxe Unlimited Xplor Xperience - Basic Entrance

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Playa del Carmen

Occidental at Xcaret Destination - All Inclusive places you within a mile (2 km) of popular attractions like Xcaret Eco Theme Park and Xplor Theme Park.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Museum of Popular Mexican Art - 11 min walk - 0.6 miles
  • Cenote Santa Cruz - 16 min walk - 0.9 miles
  • Xenses Park - 17 min walk - 1.0 mile
  • Xcaret Eco Theme Park - 19 min walk - 1.0 mile
  • Xplor Theme Park - 3 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 58 min drive

Restaurants

  • ‪El Xentral - ‬10 min walk
  • ‪Cupcake Cafe - ‬9 min drive
  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪The Buffete - ‬3 min walk
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬9 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

Occidental at Xcaret Destination - All Inclusive features a private beach, 7 outdoor pools, and a free water park. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with access to locker space, luggage storage, and dry cleaning/laundry. Additional amenities include a nightclub, a gym, and a sauna.
Guests can expect to find 37-inch LED TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include free minibar items, balconies, and coffee makers.
7 outdoor swimming pools are on site along with a private beach and outdoor tennis courts. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Restaurants on site

  • D' Oriental
  • El Pescador
  • La Hacienda
  • Los Olivos
  • Steak House

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The All-Inclusive rate plan does not include room service. Fees apply for this service.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.42 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 009-025-000518/2026

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector, a security system, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

Are there all-inclusive rates at Occidental at Xcaret Destination - All Inclusive?

Occidental at Xcaret Destination - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include mini golf, tennis, and volleyball.

How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?

As of Oct 3, 2026, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on Oct 4, 2026 start from $244, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Occidental at Xcaret Destination - All Inclusive?

Occidental at Xcaret Destination - All Inclusive provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

Does Occidental at Xcaret Destination - All Inclusive feature a casino on the premises?

No, Occidental at Xcaret Destination - All Inclusive doesn't have a casino.

Does Occidental at Xcaret Destination - All Inclusive have a restaurant with a breakfast menu?

Yes, Occidental at Xcaret Destination - All Inclusive has 11 restaurants, and serves free buffet breakfast each morning.

Does Occidental at Xcaret Destination - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Occidental at Xcaret Destination - All Inclusive.

What is the closest airport to Occidental at Xcaret Destination - All Inclusive?

The closest major airport to Occidental at Xcaret Destination - All Inclusive is Cozumel Intl. Airport (CZM), which is 17.4 mi away (250 minutes by car).

Does Occidental at Xcaret Destination - All Inclusive offer wedding services?

There are wedding services available at Occidental at Xcaret Destination - All Inclusive if that's in your vacation plans.

Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 3165 out of 5818 reviews
Rating 8 - Good. 1310 out of 5818 reviews
Rating 6 - Okay. 753 out of 5818 reviews
Rating 4 - Poor. 321 out of 5818 reviews
Rating 2 - Terrible. 269 out of 5818 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly restaurant staff, breakfast, pool, beach
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came with my family and it was a great experience. Very nice resort for the whole family. Staff was great, food was great. Definitely coming back.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the layout, pools and food was great
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful in making sure our stay was as comfortable as possible, especially traveling with a 1 year old.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the rooms were clean, and the food was varied and tasty; all the staff were very attentive, helpful, and friendly.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for nature, relaxation and the proximity to Xcaret park was perfect. Food at the reservation restaurants could be better. The discoteca and main theater was great for night time fun.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just right to enjoy all the facilities, definitely going back
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I’ve visted so far! Absolutely amazing place!!!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time coming to occidental xcaret. And it a beautiful place to visit with family and friends. Everything in this place is beautiful.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, will return.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Grounds, staff, food, snorkeling, room.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was big and there were so many pools to enjoy
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, courage helpful staff. Easily accessible meals at all hours. Fun pools and beach area. Great for families of all ages
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful definitely recommend booking royal
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very nice place for vacation with the kids. Many wildlife animals around the resort
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For family is the best
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are super clean; the food was very good and the service was great. I will definitely go back. I love that its right next door to Xcaret park.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private Beach Love it!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it, we will come back soon
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent my family and i enjoyed very much.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed their private beach, the food was great, the trajinera took us the Xcaret Park which is convenient, I met a great person his name is Andrick Benitez and he made us feel welcomed and treated us like royalty, a special thanks to him!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, everybody is so nice and helpful.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were good. Lots to do there
Stayed 10 nights in Apr 2026

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