Aceptable overall, some areas of concern like, the 24 hours lounge restaurant lack of options, coffee machine was broken the five days of our stay, no milk, chips with no nachos, main buffet some dishes were gone and took to long to refilled or never refilled at all, one day we were at the pools asked for clean towels and they were out.
Love coming back to RIU Palaces resorts! So far this is my favorite- services are top-notch, beach, and walkable distance to the local markets!
I really liked that the property kept my request in mind. I had called in advanced to make sure we would have a king room available. They let me know I wouldn’t be able to check until check in but put it in their notes on my request. When we arrived we were not only given a king room but also given a free upgrade. Our check in was very easy and quick too. Ricardo did an excellent job at taking care of us.
We loved the food and drinks!
Good food great beach
Beautiful property and amazing staff. Food was incredible. The rooms are getting a little dated. That being said, they are clean and comfortable! Can’t say enough good about the staff. So amazing. Definitely recommend!
Everything was great!
The entertainment was not good
Beautiful
All of the workers were so nice. Nice resort and had fun!
Had a great time!
Great resort!! Great going to specialty restaurants without having to make reservations. Food was excellent at buffet also. All around great resort.
Our 5 th visit here in the past 12 months . Sofia recognized us immediately and offered upgrade upon arrival. Location is perfect in gated community 1.4 mile walk to Plaza Fundadores in Playa del Carmen .
Located in Playacar, Riu Palace Mexico All Inclusive is within 2 miles (3 km) of popular attractions such as Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach. This 434-room, 4-star hotel has 4 outdoor pools along with a full-service spa and 6 restaurants.
Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10:30 AM. Enjoy dining at Don Julian, one of 6 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Balconies, sitting areas, and minibars are other standard amenities. Housekeeping is available on request.
Guests of Riu Palace Mexico All Inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this all-inclusive hotel include a gym, a sauna, and free WiFi in public areas.
Aceptable overall, some areas of concern like, the 24 hours lounge restaurant lack of options, coffee machine was broken the five days of our stay, no milk, chips with no nachos, main buffet some dishes were gone and took to long to refilled or never refilled at all, one day we were at the pools asked for clean towels and they were out.
Love coming back to RIU Palaces resorts! So far this is my favorite- services are top-notch, beach, and walkable distance to the local markets!
I really liked that the property kept my request in mind. I had called in advanced to make sure we would have a king room available. They let me know I wouldn’t be able to check until check in but put it in their notes on my request. When we arrived we were not only given a king room but also given a free upgrade. Our check in was very easy and quick too. Ricardo did an excellent job at taking care of us.
We loved the food and drinks!
Good food great beach
Beautiful property and amazing staff. Food was incredible. The rooms are getting a little dated. That being said, they are clean and comfortable! Can’t say enough good about the staff. So amazing. Definitely recommend!
Everything was great!
