Staff attentiveness
The Palafitos were absolutely beautiful and the service was exceptional. Our butlers were amazing during our stay. We were there for our honeymoon and came home from dinner to rose petals on our bed and the jacuzzi tub filled for us with rose petals around it. The only thing that was not exceptional was the food was just okay.
Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma places you next to Maroma Beach and within a 15-minute walk of El Manglar Golf Course. This 30-room, 5-star property has 4 outdoor pools along with private in-room plunge pools and a full-service spa.
There are ample dining options with 5 onsite restaurants, including Overwater Grill & Wine, which specializes in local and international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Private plunge pools, indoor private spa tubs, and free minibar items are also available.
Guests of Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma have access to a full-service spa, 4 outdoor pools, and karaoke. There's free valet parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this adults-only property include a gym, free WiFi in public areas, and coffee/tea in a common area.
Staff attentiveness
The Palafitos were absolutely beautiful and the service was exceptional. Our butlers were amazing during our stay. We were there for our honeymoon and came home from dinner to rose petals on our bed and the jacuzzi tub filled for us with rose petals around it. The only thing that was not exceptional was the food was just okay.
Thank you very much for taking the time to share your experience of your stay with us. We strive to meet and exceed the expectations of our guests, so your input and all your comments are essential and extremely important to us. We will certainly share your experiences with our employees. We are very happy to know that the aforementioned collaborators had such a positive effect on their visit and will be rewarded for their efforts. We hope that Karisma Hotels and Resorts is your preferred vacation option and we hope that you will choose to visit us again in the future. Best regards,
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