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Recent guest reviews

Our stay was so pleasant! Every staff member was amazing… especially Aurelio at the bar by the ocean, his service was top notch and he was very attentive!!!!! Oscar at Zarape was also an amazing waiter…. The ladies at the cafe were super friendly and I loved that they always had a snack ready for whenever you were hungry at the delights snack bar.. although one of the lady’s there never smiled! Lol Pablo and Franco were also so sweet all the time! It was an amazing trip and they made us feel right at home! Hope we are able to come back soon!!! ❤️

Our stay here was pleasant. The facility is clean. Staff is attentive. The food is ok. Nothing spectacular. You are close to 5th ave where everything is happening. There are many restaurants around the resort. They're aren't too many activities on the resort. They do provide some entertainment at night and play games during the day. Bring plenty of singles to tip staff. They will try and get you to do a timeshare presentation for the neighboring resort. We booked our excursion off site which was cheaper than resort price. Overall it was a nice stay. Very clean rooms are nice. There isn't much beach here because of the seaweed but that is beyond their control.

Very beautiful property, food was amazing . There was a lot of seaweed everywhere on the beach but that wasn’t really a big deal for us . The pool was excellent.

The staff was by far the kindest people! Friendly, welcoming and so accommodating. We loved every one we interacted with

Staff was always nice and helpful! Food was delicious and always had amazing fresh fruit!! We enjoyed the pool and the shows each night.

Nice property

I did not like that the bars opened at 11am and closed at 10 pm. That was ridiculous for an adults only resort. The entertainment started at 7pm and was over by 9:45. I missed every night because our dinner reservations were at 7pm or 7:30. Excellent sanitation but I will never come back.

Absolutely loved everything about the property. It’s proximity to all bars, shopping and clubs. Loved pool, buffet and dining options as well. My only critique: offering an all inclusive option, there should have been a few more bar options/locations. Other than that. I give it a 9.5!

The hotel was very nice. My husband and I stayed in the junior suite beach walkout. The room was very nice and spacious. The only issue was the seaweed on the beach but the hotel did have employees clean up the seaweed as much as possible. The service was phenomenal everyone there was amazing especially chef Erasmo and Julie. If we had any issue with the food chef Erasmo would go out of his way to make it better. We had a great time at the hotel it was very pleasant.

I love everything about this property!

Overall we had a decent stay. The location is very nice, safe and walkable. Rooms were alright. Friendly and attentive staff. The breakfast/lunch buffet were satisfying. The dinner options not so much, no buffet available and you have to make reservations each time even though it’s already included. Room service menu is quite limited too. I could stay here again, but don’t think the “all-inclusive” is worth the price.

Ease of getting around the property and closeness of all amenities.

Great stay, there is no beach, but the property was very nice and the staff was wonderful.

Of all the vacations I’ve been, I enjoyed Playa Del Carmen the most by far. The staff was unbelievably friendly, hotel was clean, food was absolutely delicious. Location of the hotel was within perfect walking distant to 5 th Avenue. The overall atmosphere allowed my girlfriend to be completely relaxed. Playa Del Carmen is definitely on the top, top of my vacation spots.

Staff was very friendly. Pool chairs had towels on them so early it was impossible to get one. People reserve them early in the morning to use in the afternoon. They need to come up with a better system.

Just returned from seven days here. All inclusive with three reservation only restaurants, a breakfast / lunch buffet, very good poolside pizza, Sushi bar, a grab and go area, coffee stand, and 24 hour room service included. Overall we we very happy with the room, ocean front view, service, and people working there. If you want a resort with a nice beach this is not for you because of their erosion problems. We found nice beaches within walking distance or a short taxi ride. Eduardo at Zarape Mexican restaurant was our favorite waiter and very attentive. Mario Hernandez was a head waiter who also helped us with any questions. Be advised that if you don’t get reservations in early, you will have to look for other food options. The pool was large and the views overlooking the ocean were nice. A rooftop pool was also nice and not too busy. Our room was spacious and well kept. This location is within two blocks of 5th Avenue bars, restaurants, and shopping. I would stay at this resort again.

Property is an excellent location right on ocean yet extremely walkable. Staff was extremely friendly and it is kept very clean. Only negative would be inconsistency of housekeeping timing.

Panama Jack was an excellent place to stay for our 2 week honeymoon! Being close to 5th Ave was nice! The drinks and food were really good! The only problem we had is the floor was constantly dirty. Like housekeeping didn’t sweep the floor when they came by. It wasn’t until 3 days before we left, was when the floor was finally being cleaned.

False advertising. Its not adult only No ocean view no swim up. No view beach dirty boarded up been under construction for 5 years. Rooms are lie standard room same as junior suite any charge more same room. Food was cold in the buffet no staff. Location only thing accurate. Service took forever. Room not ready when checked in but they where sure quick make sure we where out by checkout time. No speciality in the hotel no show nothing really go on . Jacuzzi was horrible and dirty. Restaurants u had make reservation but took up 130hr to get our food each time. Would never tell anybody to come to this place it outdate and false picture they have . This hotel is two star.

Constituyentes Number 1 Playa del Carmen QROO

Hotel highlights

  • Steps from Quinta Avenida and Mamitas Beach
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Downtown Playa del Carmen, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is next to popular attractions like Quinta Avenida and Mamitas Beach. This 287-room, 4-star aparthotel has 2 outdoor pools along with a full-service spa and 6 restaurants.


Dining

Free full breakfast is included with your stay and awaits you each morning from 7:00 AM to 11:30 AM. There are ample dining options with 6 onsite restaurants, including Ventanas, which specializes in international cuisine. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/cafe, and mingle with other guests at the free daily manager's reception.


Rooms

Each apartment is air-conditioned and has an array of amenities, including a minibar, a coffee maker, and free local calls. Guests can expect to find free WiFi and a 55-inch LED TV with cable channels. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include a laptop-compatible safe and an ironing board. Change of towels is available on request.


Property features

Guests of Wyndham Alltra Playa del Carmen Adults Only All Inclusive have access to a full-service spa, 2 outdoor pools, and a gym. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this adults-only aparthotel include a rooftop terrace, free WiFi in public areas, and a conference center.

Room options

Junior Suite, 1 King Bed (Beachfront Walk-Out)

1 King Bed | Sleeps 3

Junior Suite, 1 King Bed

1 King Bed | Sleeps 3

Junior Suite, 2 Queen Beds, Ocean View

2 Queen Beds | Sleeps 4

Premium Suite, 1 Bedroom, Oceanfront (Master)

1 King Bed | Sleeps 4

Guest reviews for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Everyone (14) Couples (20) Family (13)
5
Partner Couples

Our stay was so pleasant! Every staff member was amazing… especially Aurelio at the bar by the ocean, his service was top notch and he was very attentive!!!!! Oscar at Zarape was also an amazing waiter…. The ladies at the cafe were super friendly and I loved that they always had a snack ready for whenever you were hungry at the delights snack bar.. although one of the lady’s there never smiled! Lol Pablo and Franco were also so sweet all the time! It was an amazing trip and they made us feel right at home! Hope we are able to come back soon!!! ❤️

By on Jun 18, 2022

Review comment responded on Jun 20, 2022

Dear Mr. Rodrigo, Thank you for the opportunity to host you and for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen. We are so happy to read that your stay with us met your expectations, we will share these special comments with the laddies at the cafe, Aurelio, Oscar, Pablo and Franco; your comments are very valuable for us, it is our commitment to create wonderful experiences for our guests as well make them feel comfortable and safety. Thank you for rating us with such a great score. Looking forward to welcoming you back.

4
Partner Couples

Our stay here was pleasant. The facility is clean. Staff is attentive. The food is ok. Nothing spectacular. You are close to 5th ave where everything is happening. There are many restaurants around the resort. They're aren't too many activities on the resort. They do provide some entertainment at night and play games during the day. Bring plenty of singles to tip staff. They will try and get you to do a timeshare presentation for the neighboring resort. We booked our excursion off site which was cheaper than resort price. Overall it was a nice stay. Very clean rooms are nice. There isn't much beach here because of the seaweed but that is beyond their control.

By on Jun 13, 2022

Review comment responded on Jun 14, 2022

Dear Quadasia, Thank you for the opportunity to host you. We are so happy to read that overall you enjoyed your stay with us, thank you for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen. Looking forward to welcoming you back.

5
Partner Couples

Very beautiful property, food was amazing . There was a lot of seaweed everywhere on the beach but that wasn’t really a big deal for us . The pool was excellent.

By on May 22, 2022

Review comment responded on Jun 14, 2022

Dear Ms. Kelisha, Thank you for the opportunity to host you. We are so happy to read that your stay with us met your expectations, thank you for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen. Looking forward to welcoming you back.

5
Partner Couples

The staff was by far the kindest people! Friendly, welcoming and so accommodating. We loved every one we interacted with

By on May 22, 2022

Review comment responded on Jun 10, 2022

Dear Ms Paula, Thank you for the opportunity to host you and for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen. We are so happy to read that your stay with us met your expectations and you enjoyed the attention provided by our amazing staff. Thank you for rating us with such a great score. Looking forward to welcoming you back.

5
Partner Couples

Staff was always nice and helpful! Food was delicious and always had amazing fresh fruit!! We enjoyed the pool and the shows each night.

By on May 5, 2022

Review comment responded on May 5, 2022

Dear Ms Sarah, Thank you for the opportunity to host you and for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen. We are so happy to read that your stay with us met your expectations, thank you for rating us with such a great score. Looking forward to welcoming you back.

5
Everyone

Nice property

By on May 3, 2022

Review comment responded on May 3, 2022

Dear Mr. Demetrius James, Thank you for the opportunity to host you and for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen. We are so happy to read that your stay with us met your expectations, thank you for rating us with such a great score. Looking forward to welcoming you back.

3
Friends

I did not like that the bars opened at 11am and closed at 10 pm. That was ridiculous for an adults only resort. The entertainment started at 7pm and was over by 9:45. I missed every night because our dinner reservations were at 7pm or 7:30. Excellent sanitation but I will never come back.

By on Apr 27, 2022

Review comment responded on Apr 27, 2022

Dear Ms. Nicole, Thank you for the opportunity to host you. We are sorry to read thay you did not enjoy your stay with us; I wanted to mention that bars opening are according to and following our local authorities’ regulations for this reason the bars close at 10pm. We deeply regret about your perception of our services, and we really hope to have the opportunity to welcome you back and could have a second chance to pamper you with our service from the heart. Kind regards,

5
Friends

Absolutely loved everything about the property. It’s proximity to all bars, shopping and clubs. Loved pool, buffet and dining options as well. My only critique: offering an all inclusive option, there should have been a few more bar options/locations. Other than that. I give it a 9.5!

By , from Bronx on Apr 21, 2022

Review comment responded on Apr 29, 2022

Dear Mr. Andrew, Thank you for the opportunity to host you and for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen. We are so happy to read that your stay with us met your expectations, that you enjoyed our privileged location, gastronomic options and the attention provided by our amazing staff. Thank you for rating us with such a great score. Looking forward to welcoming you back.

4
Partner Couples

The hotel was very nice. My husband and I stayed in the junior suite beach walkout. The room was very nice and spacious. The only issue was the seaweed on the beach but the hotel did have employees clean up the seaweed as much as possible. The service was phenomenal everyone there was amazing especially chef Erasmo and Julie. If we had any issue with the food chef Erasmo would go out of his way to make it better. We had a great time at the hotel it was very pleasant.

By on Apr 15, 2022

Review comment responded on Apr 16, 2022

Dear Haifa, We are sincerely thankful for your kind words towards our staff and especially for Erasmo, rest assured that he will receive your message and compliments. We will continue to work on the beach so it will affect less to our beloved guests. We look forward to welcoming you again. Sincerely, Jonathan Sanchez Front Desk Manager

5
Partner Couples

I love everything about this property!

By on Apr 5, 2022

Review comment responded on Apr 12, 2022

Dear Andrae, Thank you for your kind words and the score! We look forward to welcoming you in the near future! Best regards, Jonathan Sanchez Front Desk Manager

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Constituyentes Number 1, Playa del Carmen, QROO 77710
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