Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property
Adults-only beachfront hotel with 2 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Aerial view
Couples treatment rooms, body treatments, hot stone massages
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(50 reviews)
  • 263 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 263 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds

7.8 out of 10
Good
(8 reviews)
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(55 reviews)
  • 425 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(9 reviews)
  • 425 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(44 reviews)
  • 425 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(76 reviews)
  • 520 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(10 reviews)
  • 562 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Master)

  • 1021 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (Master)

10.0 out of 10
Exceptional
(1 review)
  • 1057 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is next to popular attractions like Playa del Carmen Main Beach and Mamitas Beach. This 287-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Mamitas Beach - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Quinta Avenida - 3 min walk - 0.2 miles
  • Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Il Pescatore Restorante Italiano - ‬2 min walk
  • ‪Asiana - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
Guests can expect free WiFi and 55-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free local calls. Change of towels is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Are there all-inclusive rate plans at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive has all inclusive rates that come with all meals and many onsite activities included.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on Oct 5, 2025 start from $197.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do near Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

This hotel is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Mamitas Beach, and within a short walk of Quinta Avenida. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach less than a mile away.

Is there parking available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Bicycle parking is also available for guests.

Is there a spa available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, couples treatments, and body wraps.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a casino at the property?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

This adults-only hotel offers plenty of amenities for couples including a beach bar, 2 outdoor pools, and 6 restaurants.

Are there hot tubs at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, but this hotel does have a steam room.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a restaurant with a breakfast menu?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't have a restaurant that serves breakfast.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive though service animals are welcome.

Are there connecting rooms at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

The closest major airport to Wyndham Alltra Playa del Carmen Adults Only All Inclusive is Cozumel Intl. Airport (CZM), which is 21.5 mi away (254 minutes by car).

Can I book a room with a balcony at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy ocean or city views.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1442 out of 2520 reviews
Rating 8 - Good. 610 out of 2520 reviews
Rating 6 - Okay. 270 out of 2520 reviews
Rating 4 - Poor. 96 out of 2520 reviews
Rating 2 - Terrible. 102 out of 2520 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carole Joy, Racine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and super helpful in any situation. The activitiy directors were so fun! Highly recommend!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Alexcia

Traveled with partner
This hotel was decent overall. The food was fantastic and the spa was a real highlight, giving us some much needed relaxation. That said, the property itself feels tired and definitely needs a facelift. The real standout, though, was the location just steps away from Playa Del Carmen’s buzzing nightlife. Being able to stroll right into the heart of the party scene and dance in the streets was unforgettable.
Stayed 3 nights in May 2025

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel . Exactly what we wanted . It doesn’t have the best beach , so if you’re looking for a nice beach this is not the place . Food was good , you get what you pay for , so don’t be picky . The cleanliness was absolutely impressive. Staff were nice , helpful and approachable. I would stay here again
Stayed 3 nights in Aug 2025

10/10 Excellent

Migdalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

thomas maurice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence experience at this property, the staff was amazing and the food was good. Very clean in and out, very spacious rooms with good AC.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cleasice M

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the resort hated the music at pool
Stayed 4 nights in Jul 2025

10/10 Excellent

Angelica

Stayed 4 nights in Jul 2025

8/10 Good

Amber Nicole, Richwood

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Stella, Greenwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I genuinely have never had such an amazing vacation, the hotel went out of the way to provide suggestions and help us with any needs. The food was excellent, go to the Mexican restaurant and get the ceviche ! So good ! Also the steakhouse is amazing! Had it the first night and was obsessed! This is definitely an amazing property with amazing and polite staff!
Stayed 4 nights in Jun 2025

10/10 Excellent

Courtney

Stayed 3 nights in Jun 2025

10/10 Excellent

Eloisa Jeannette

Traveled with partner
Liked: Amenities
Great location, very clean, staff always friendly. Restaurants are great as well. Daily activities and evening shows. Would definitely recommend and would return.
Stayed 5 nights in Jun 2025

10/10 Excellent

Rodolfo Cruz

Stayed 4 nights in Jun 2025

10/10 Excellent

Mikal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely LOVED our stay! Staff was so friendly and honest. Helped us make decisions about excursions, things to do, places to see, what’s worth it and what’s not. Very transparent about money conversions and if it wasn’t available at the hotel that day you can go right up the street past the tequila place to exchange your cash! The hotel was so clean and stayed that way, even with the ocean and sand right outside with the big open lower level. The elevator was ALWAYS available. There are 2 pools in different areas of the resort so you choose which vibe you want. The hot tub is tucked away and has an amazing view! Even with the sargassum they kept the beaches fairly clean given the circumstances and had all day activities for everyone to enjoy whether it was inside playing bingo or outside playing the penguin game. At night it was a different story. They had amazing individuals come in give spectacular shows that always kept you wondering what was happening the next day. I highly recommend this resort to everyone visiting! The resort is rotten next to a ferry that takes you to Cozumel and Isle Mujeres and just a block from 5th street. So much to do!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was absolutely beautiful and the staff were amazing from check in to check out!
Stayed 4 nights in Jun 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was absolutely Amazing!!!!!
Stayed 7 nights in Jun 2025

8/10 Good

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
Property was nice, food options were a bit limited.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jesus, Englewood

Stayed 5 nights in Jun 2025

6/10 Okay

Taymane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The overall property is nice, however the restaurant staff isn't very attentive, also no free parking. The staff appeared to be running a scam by notifying the local traffic enforcement when your time expired which resulted in a boot/device being placed on your tire that cost $32 to have removed. The machine in front of the hotel is broken, therefore you have to walk 2 blocks up the street to use the other one but no one will tell you that! The
Stayed 3 nights in Jun 2025

10/10 Excellent

Esmeralda

Stayed 3 nights in Jun 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a week to have Dental surgery. As I was experiencing some discomfort and didn't want to go out, the pool area with its' breeze was a relaxing way to spend the rest of the day. The Breakfast, Lunch and Dinner buffets provided more the enough variety to be sure there was something I could eat every day depending upon the condition of my mouth. I will be back in January for 2 weeks to complete my Dental work. I will definitely be staying here.
Stayed 6 nights in Jun 2025

8/10 Good

Darrin

Traveled with partner
Liked: Amenities
This all inclusive is a smaller property with great service. We ha been to many high end resorts like Secrets and the service here is just as good if not better. The food was high quality much like you would expect at very high end resorts. Unfortunately, we came at a time when the seaweed made the beach unusable. End of June beginning of July. All in all, it was a great place? I highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Margarita Christina, West covina

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was an awesome experience for my husband and me. We really enjoy the hotel. Is well located. Food is great. The personal is great all gentle. The only thing is that they close early the bar which for being an just adults hotel you spect they close later and have more fun during the night time. But other tan that is fine. Other thing to have in consideration is that the beach access is small but it’s close to quinta avenida so you can go to a bigger beach access. We recommend it.
Stayed 5 nights in Jun 2025