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Recent guest reviews

Absolute VIP Service !! Love Loved it !!! Best Vacation !!!!! Great Service !!!!!!!

Property has a good size jungle with various animals and monkeys. The layout is well thought out for relaxing ambiance

My stay with Catalonia was great. Good food, friendly staff and beautiful beach. It is a family friendly resort, laid back with activities. I had no problems during my 5 day stay. So sad I had to leave... thank you Catalonia Maroma!

Really enjoyed our stay. The resort was kept immaculately clean, the rooms were clean. Staff was more than accommodating. Every staff member we encountered was courteous and handled any request efficiently. The waiters in the restaurants were great. The beach was one of the best we have seen in Mexico. Would not hesitate to stay here again.

Great place for a family with a small kids !!! We have 2 and 4 year olds and everything was perfect and easy!

Beach was beautiful. Would have enjoyed another pool for so many people and some of the staff weren’t very friendly.

The food and service was excellent! We enjoyed our stay

This hotel had everything needed to enjoy your stay. Food was good drinks ok. Activities team was very friendly especially Johnny. I’d definitely stay here again. It was a very relaxing experience although the spa was a little pricey the services provided were phenomenal. A variety of food options were provided with as a privileged member, being a privileged member also gets you close to the pool and beach which was convenient. One down fall we’re the mosquitos and the buffet breakfast opening 10 minutes later than when they said, as we were on a tight schedule the morning of our flight.

Piscina agua caliente no me gusto. Bufete desayuno desordenado. Poca información y amabilidad al llegar, lobby muy caluroso.

Excellent staff, very friendly, very clean. The food is excellent, buffet as well as the restaurants although we preferred the variety at the buffet. Had an excellent experience eith the concierge Enrique, he's wonderful, great customer service and an asset to the hotel! Attended our situation promptly and was very generous. They do their best with the seaweed problem the beach is facing but that's totally natural and not the hotel's fault. We spent plenty of time just taking in the sun and enjoying the view at the beach and then just got in the pool to cool off. Some days the beach is better than others, just depends on mother nature. Overall a great hotel, great for families, we loved our 9 day stay!

We liked the availability of the restaurants without reservations. The buffet seating was always slow with short staff hostess. Staff very friendly. The maintenance crew worked very hard keeping the beach clear of seaweed.

We've had great time at the property. There is everything you might need, except affordable sea water-sports. (Jets, Boats, Sea Parachute, etc). We liked the swimming pool, but didn't like the water temperature in it 90F+ (32C+) in July. Beach was nice, food was great, drinks were watered down including beer which is maybe not too bad in the hot weather. I didn't like it is too far from everything including Playa Del Carmen (30 mins by cab and $25 one way) Overall it is great for families that don't want to go out of the resort, except for planned excursions. I don't refer it to singles.

The staff was extremely friendly and the food buffet at the main hall had many selections to choose from. This resort had beautiful walkways lined with foliage and palms. The animal life was great! The coati's (Mexican raccoons) are adorable especially when they had their young run across the trails.

It’s a beautiful small resort that attracts a mostly European families. Beaches were pristine. We went mid April. Food was a nice variety and the restaurants were top notch. One small complaint was the constant pressure to sign up to hear a presentation about timeshare opportunities. Apart from feeling guilty saying no to a staff that worked off commission, it was a nice place. Make sure you stay “privileged”. You get better towels and a whole beach area to yourself.

Carretera Federal 307 Km.306-250 Playa del Carmen QROO

Hotel highlights

  • Steps from Maroma Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Catalonia Privileged Maroma - All Inclusive places you adjacent to Maroma Beach. This 404-room, 4-star property has 6 restaurants, a full-service spa, and an outdoor pool.


Dining

Enjoy the garden views at El Pajarito, one of 6 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

The 404 rooms have an array of amenities, including free minibar items, balconies or patios, and coffee makers. Guests can expect plasma TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and slippers. Other amenities include free bottled water, ceiling fans, and safes.


Property features

Guests of Catalonia Privileged Maroma - All Inclusive enjoy a full-service spa, a nightclub, and an outdoor pool. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this all-inclusive property include a children's pool, a fitness center, and a spa tub.

Room options

Privileged Superior

2 Double Beds | 1 King Bed | Sleeps 4

Privileged Romance

1 King Bed | Sleeps 2

Guest reviews for Catalonia Privileged Maroma - All Inclusive

Everyone (76) Couples (8) Family (10)
5
Family

Absolute VIP Service !! Love Loved it !!! Best Vacation !!!!! Great Service !!!!!!!

By , from Dallas TX on Sep 16, 2020

Review comment responded on Sep 17, 2020

WOW! thank you very much, what a pleasure to know that this has been the outcome of your recent visit, we hope you will return very soon to repeat this lucky result. Best regards.

3
Everyone

By on Sep 8, 2020

Review comment responded on Sep 24, 2020

Dear guest, we are very sorry to receive this low score however by signing your contribution as anonymous we can not identify who you are or look for if there was any situation that caused you to qualify us in this way. I hope you would like to help us by sharing more information, we love receiving feedback and improving our service. Best regards.

4
Family

Property has a good size jungle with various animals and monkeys. The layout is well thought out for relaxing ambiance

By , from Texas on Mar 6, 2020

Review comment responded on May 20, 2020

Dear guest, how nice to know that our accommodation offer has delighted you. We hope to have your preference again. Best regards.

3
Everyone

By on Jan 3, 2020

Review comment responded on Jan 3, 2020

Dear guest, we are very sorry to receive this low score however by signing your contribution as anonymous we can not identify who you are or look for if there was any situation that caused you to qualify us in this way. I hope you would like to help us by sharing more information, we love receiving feedback and improving our service. Best regards.

4
Family Family

My stay with Catalonia was great. Good food, friendly staff and beautiful beach. It is a family friendly resort, laid back with activities. I had no problems during my 5 day stay. So sad I had to leave... thank you Catalonia Maroma!

By on Dec 26, 2019

5
Everyone

By on Nov 20, 2019

5
Partner Couples

Really enjoyed our stay. The resort was kept immaculately clean, the rooms were clean. Staff was more than accommodating. Every staff member we encountered was courteous and handled any request efficiently. The waiters in the restaurants were great. The beach was one of the best we have seen in Mexico. Would not hesitate to stay here again.

By on Nov 18, 2019

5
Family with small children

Great place for a family with a small kids !!! We have 2 and 4 year olds and everything was perfect and easy!

By on Sep 23, 2019

3
Partner Couples

Beach was beautiful. Would have enjoyed another pool for so many people and some of the staff weren’t very friendly.

By on Sep 18, 2019

Review comment responded on Oct 4, 2019

Dear guest, thank you for your visit and contribution. Rest assured that we will share your impression with the team and verify what we are doing wrong to project that erroneous impression. Also, the suggestion of the pool will be valued by our renovation team. Thank you for your visit. Best regards.

5
Partner Couples

The food and service was excellent! We enjoyed our stay

By on Sep 4, 2019

Catalonia Privileged Maroma - All Inclusive

Carretera Federal 307 Km.306-250, Playa del Carmen, QROO 77710
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