Skip to main content
Beginning of main content

Recent guest reviews

Great location, great food, the front desk staff was not aware of the restaurant processes (if reservation are required or not).

This place has A LOT of seaweed. It was a major disappointment.

Food was amazing, staff was great and the view where top notch. I wish I could have stayed longer to try all the restaurants.

Excellent service

Great food, great service, fun excursions at the beach, nice junior swimout room!

Will stay again definitely, is was perfect and enjoyable at every turn.

Friendly and mostly accommodating staff; good food

Carretera Cancun Tulum km 45 Playa del Carmen QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and in public areas
  • Free uncovered self parking
  • Onsite dining

Generations Riviera Maya, Gourmet All Inclusive by Karisma places you within a 10-minute drive of Sanctuary of Hope and Time Capsule and Dr. Alfredo Barrera Marin Botanical Garden. This 159-room, 4.5-star aparthotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 5 restaurants.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 11:00 AM. There are multiple options for onsite dining with 5 restaurants, including Chef Market, which specializes in Caribbean cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

Each apartment is air-conditioned and features a furnished balcony or patio and space to spread out with a sitting area. Guests can expect to find free WiFi and a 42-inch LCD TV with satellite channels. Beds are dressed in premium bedding and the bathroom offers a jetted tub, a hair dryer, and free toiletries. Other standard amenities include free minibar items, a coffee maker, and free bottled water.


Property features

Guests of Generations Riviera Maya, Gourmet All Inclusive by Karisma have access to a full-service spa, 2 outdoor pools, and a gym. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive aparthotel include free WiFi in public areas, a free kid's club, and a library.

Room options

Ocean Front Two Bedroom Swim Up Suite

2 King Beds and 1 Double Sofa Bed | 2 Queen Beds and 1 Double Sofa Bed | Sleeps 8

Ocean Front Two Bedroom Pool Swim Up Suite

2 King Beds and 1 Double Sofa Bed | 2 Queen Beds and 1 Double Sofa Bed | Sleeps 8

Ocean Front One Bedroom Swim Up Suite

1 Double Sofa Bed and 1 King Bed | Sleeps 4

Ocean Front Three Bedroom Pool Swim Up Suite

2 King Beds | 2 Queen Beds and 1 Twin Sofa Bed | Sleeps 12

Guest reviews for Generations Riviera Maya, Gourmet All Inclusive by Karisma

Everyone (1) Couples (3) Family (3)
5
Partner Couples

Great location, great food, the front desk staff was not aware of the restaurant processes (if reservation are required or not).

By , from Manvel on Jul 10, 2022

4
Everyone

This place has A LOT of seaweed. It was a major disappointment.

By on May 17, 2022

5
Partner Couples

Food was amazing, staff was great and the view where top notch. I wish I could have stayed longer to try all the restaurants.

By , from Manvel on Jan 4, 2022

5
Family Family with small children

Excellent service

By on May 23, 2021

Review comment responded on May 24, 2021

Thank you for your wonderful review of your recent stay here at El Dorado Royale.

5
Friends

Great food, great service, fun excursions at the beach, nice junior swimout room!

By , from Detroit on Jan 24, 2021

5
Partner Couples

Will stay again definitely, is was perfect and enjoyable at every turn.

By , from Plano. TEXAS on Dec 14, 2020

Review comment responded on Dec 15, 2020

Dear guest, We are glad to know you enjoy your stay. We appreciate your comments. We hope to see you son. Regards

4
Family Family with small children Family

Friendly and mostly accommodating staff; good food

By on Jun 1, 2019

Review comment responded on Jun 10, 2019

We appreciate your feedback and kind words about our staff. There is nothing more rewarding than to receive praise from our valued guests and we will have them acknowledged for the job well done.

Generations Riviera Maya, Gourmet All Inclusive by Karisma

Carretera Cancun Tulum km 45, Playa del Carmen, QROO 77710
url importing http://www.orbitz.com/Playa-del-Carmen-Hotels-Generations-Riviera-Maya,-Gourmet-All-Inclusive-by-Karisma.h6585596-p2.Hotel-Reviews
There was an error importing /Playa-del-Carmen-Hotels-Generations-Riviera-Maya,-Gourmet-All-Inclusive-by-Karisma.h6585596-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Playa-del-Carmen-Hotels-Generations-Riviera-Maya,-Gourmet-All-Inclusive-by-Karisma.h6585596-p2.Hotel-Reviews

Frequently asked questions