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Recent guest reviews

Excellent service

Will stay again definitely, is was perfect and enjoyable at every turn.

Friendly and mostly accommodating staff; good food

Carretera Cancún - Tulum, Km. 45 Playa del Carmen QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered valet and uncovered self parking
  • Onsite dining

Generations Riviera Maya, Gourmet All Inclusive by Karisma places you within a 15-minute drive of popular attractions such as Maroma Beach and Puerto Morelos Town Square. This 162-room, 4.5-star property has indoor private spa tubs along with 5 restaurants and a full-service spa.


Dining

Start your day off right with a free buffet breakfast. Enjoy dining at Chef Market, one of 5 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 162 air-conditioned accommodations feature furnished balconies or patios and afford space to spread out with sitting areas. 42-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Indoor private spa tubs, free minibar items, and iPod docks are also standard.


Property features

At Generations Riviera Maya, Gourmet All Inclusive by Karisma, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, and there's also an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a fitness center, free WiFi in public areas, and a free kid's club.

Room options

Luxury Suite, Oceanfront

1 Double Sofa Bed and 1 King Bed | Sleeps 4

Suite, 2 Bedrooms, Oceanfront (Swim Up)

2 King Beds and 2 Double Sofa Beds | Sleeps 8

Suite, 2 Bedrooms, Oceanfront (Swim Up)

2 King Beds and 2 Double Sofa Beds | Sleeps 8

Suite, 1 Bedroom, Oceanfront (Swim Up)

1 Double Sofa Bed and 1 King Bed | Sleeps 5

Guest reviews for Generations Riviera Maya, Gourmet All Inclusive by Karisma

Couples (1) Family (3)
5
Family Family with small children

Excellent service

By on May 23, 2021

Review comment responded on May 24, 2021

Thank you for your wonderful review of your recent stay here at El Dorado Royale.

5
Partner Couples

Will stay again definitely, is was perfect and enjoyable at every turn.

By , from Plano. TEXAS on Dec 14, 2020

Review comment responded on Dec 15, 2020

Dear guest, We are glad to know you enjoy your stay. We appreciate your comments. We hope to see you son. Regards

4
Family Family with small children Family

Friendly and mostly accommodating staff; good food

By on Jun 1, 2019

Review comment responded on Jun 10, 2019

We appreciate your feedback and kind words about our staff. There is nothing more rewarding than to receive praise from our valued guests and we will have them acknowledged for the job well done.

Generations Riviera Maya, Gourmet All Inclusive by Karisma

Carretera Cancún - Tulum, Km. 45, Playa del Carmen, QROO 77710
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