Iberostar Waves Paraíso del Mar - All Inclusive

4.5 star property
Luxury resort on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Iberostar Waves Paraíso del Mar - All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Lobby
Exterior
12 restaurants, lunch, dinner served; international cuisine
1 bedroom, free minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Paraiso Golf Course
    ‪6 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪1 min drive‬
  • Place, Maroma Beach
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

Single Room Premium

  • 430 sq ft
  • Sleeps 1

Double Room Premium

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • Sleeps 4

Single Room Premium with Pool View

  • 430 sq ft
  • Sleeps 1

Double Room Premium with Pool View

  • 430 sq ft
  • Sleeps 4

Suite Junior with Pool View

  • 473 sq ft
  • Sleeps 1

Suite Junior with Pool View

  • 473 sq ft
  • Sleeps 4

Suite Junior

  • 473 sq ft
  • Sleeps 1

Suite Junior

  • 473 sq ft
  • Sleeps 4

Double Room Standard with View

  • 430 sq ft
  • Sleeps 4

Junior Suite, Oceanfront (Beach Access)

7.4 out of 10
Good
(12 reviews)
  • 388 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room

8.6 out of 10
Excellent
(44 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Poolside

8.0 out of 10
Very good
(8 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Poolside

8.6 out of 10
Excellent
(43 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Poolside

  • 388 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room, Poolside

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

7.0 out of 10
Good
(7 reviews)
  • 388 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (PROMO)

8.4 out of 10
Very good
(5 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (PROMO)

  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Last room available

  • 366 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

Last room available

  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Junior Suite, Oceanfront

  • 474 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Beach Access)

  • 474 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Premium Room (Tropical View)

7.4 out of 10
Good
(9 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room, Accessible

  • 431 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room, Accessible

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Beachside

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Beachside

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Quadruple Room Premium with Garden View

  • Sleeps 4

Single Room Premium with Garden View

  • Sleeps 1

Double Room Premium with Garden View

  • 430 sq ft
  • Sleeps 4

Double Room Standard with View

  • 430 sq ft
  • Sleeps 1

Double Room Standard with View

  • 430 sq ft
  • Sleeps 4

Suite Junior with Pool View

  • 473 sq ft
  • Sleeps 4

Double Room Premium with Pool View

  • 430 sq ft
  • Sleeps 4

Room Premium with View

  • 430 sq ft
  • Sleeps 4

Suite Junior

  • 473 sq ft
  • Sleeps 4

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About the neighborhood

Playa del Carmen

Playa Paraiso Golf Course is a short stroll from Iberostar Waves Paraíso del Mar - All Inclusive, and other popular attractions like Maroma Beach are within a 15-minute drive. This 388-room, 4.5-star resort has a golf course, a full-service spa, and 12 restaurants. It's connected to the convention center in central Playa del Carmen, and a short drive from Cirque du Soleil Boutique at Vidanta Riviera Maya and Paradise Beach.

What's nearby

  • Playa Paraiso Golf Course - 6 min walk - 0.4 miles
  • Paradise Beach - 9 min walk - 0.5 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 1 min drive - 0.5 miles
  • Maroma Beach - 9 min drive - 3.3 miles
  • Tres Rios Ecopark - 14 min drive - 7.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪La Laguna - ‬2 min drive
  • ‪Restaurante La Plaza - ‬3 min walk
  • ‪Lobby Bar Acuarium - ‬6 min walk
  • ‪Snake Bar At Iberostar Maya - ‬8 min walk
  • ‪Star Café - ‬3 min walk

About this property

Iberostar Waves Paraíso del Mar - All Inclusive

Luxury resort on the beach, with outdoor pool
Guests of Iberostar Waves Paraíso del Mar - All Inclusive have access to a golf course, a full-service spa, and a nightclub. If you plan to drive, free valet parking is available. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this all-inclusive resort include an outdoor pool, a children's pool, and a gym.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free minibar items, balconies, and coffee makers are other standard amenities.
Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Kiosko
  • El Mercado
  • El Rodizio
  • La Dorada

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 15 years old.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Iberostar Paraiso Mar
Iberostar Paraiso Mar All Inclusive
Iberostar Paraiso Mar All Inclusive Playa del Carmen
Iberostar Paraiso Mar Playa del Carmen
Mar Paraiso
Paraiso Mar
Iberostar Paraiso Mar All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l

Frequently asked questions

Is free cancellation available at Iberostar Waves Paraíso del Mar - All Inclusive?

Iberostar Waves Paraíso del Mar - All Inclusive provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What's there to see close to Iberostar Waves Paraíso del Mar - All Inclusive?

This resort is located in Playa del Carmen, a short 13-minute walk from Playa Paraiso Golf Course and also 8 minutes on foot from Paradise Beach. You'll also find Maroma Beach and Cirque du Soleil Boutique at Vidanta Riviera Maya within a short drive.

Is parking available on site at Iberostar Waves Paraíso del Mar - All Inclusive?

Yes, valet parking and self parking are offered for free at the resort. Bicycle parking is also available for guests.

Is there a spa at Iberostar Waves Paraíso del Mar - All Inclusive?

Spa Sensations is the resort's spa and services include beach massages, deep-tissue massages, body wraps, and aromatherapy.

Does Iberostar Waves Paraíso del Mar - All Inclusive have a casino?

No, Iberostar Waves Paraíso del Mar - All Inclusive doesn't have a casino.

Will I find an indoor pool at Iberostar Waves Paraíso del Mar - All Inclusive?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Iberostar Waves Paraíso del Mar - All Inclusive a good place to stay for couples?

This beachfront resort offers plenty of amenities for couples including a beach bar, an outdoor pool, and 12 restaurants.

Does Iberostar Waves Paraíso del Mar - All Inclusive have a hot tub?

Yes, this resort has a spa tub.

Does Iberostar Waves Paraíso del Mar - All Inclusive have a restaurant with a breakfast menu?

Yes, Iberostar Waves Paraíso del Mar - All Inclusive has 12 restaurants, and serves free buffet breakfast each morning.

Will Iberostar Waves Paraíso del Mar - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Iberostar Waves Paraíso del Mar - All Inclusive.

Are there connecting rooms at Iberostar Waves Paraíso del Mar - All Inclusive?

No, this resort doesn't feature connecting guestrooms.

How far is the airport from Iberostar Waves Paraíso del Mar - All Inclusive?

The closest major airport to Iberostar Waves Paraíso del Mar - All Inclusive is Cancun Intl. Airport (CUN), which is 22.7 mi away (29 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 17.5 mi away.

Are there rooms with balconies at Iberostar Waves Paraíso del Mar - All Inclusive?

Yes, every guestroom at Iberostar Waves Paraíso del Mar - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Iberostar Waves Paraíso del Mar - All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Iberostar Waves Paraíso del Mar - All Inclusive.

Reviews

Iberostar Waves Paraíso del Mar - All Inclusive Reviews

8.2

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 465 out of 1009 reviews
Rating 8 - Good. 260 out of 1009 reviews
Rating 6 - Okay. 156 out of 1009 reviews
Rating 4 - Poor. 79 out of 1009 reviews
Rating 2 - Terrible. 49 out of 1009 reviews

Reviews

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Edgar Andrés

Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Sean Nicholas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check-in took about 20 minutes but that is normal, no complaints there. My biggest complaint was the food and reservation situation. You need an app to reserve (which everyone has everything reserved in advanced) or go early morning and try which by the time you go, everything is reserved. I couldn't eat at any of the places I wanted to eat at, and the walk-in places had long waits. Aside from that, it was a very nice stay.
Stayed 3 nights in Jul 2025

6/10 Okay

Vanessa

Disliked: Staff & service
Our stay was ok and we weren’t very satisfied. There was no poolside service of food or drinks. Pool was not clean. There were so many Coati’s. We first thought it was cute seeing them around but then it became too much. They were running all around, in the garage cans, stealing food and drinks. The staff was average compared to other places we have stayed. We won’t ever return to this hotel. We did spend a day at their other resort, Lindo and that was very nice. If we do return to the area, we will stay at Lindo.
Stayed 5 nights in Jul 2025

8/10 Good

Ruslan

Stayed 7 nights in Jul 2025

10/10 Excellent

Rupalben

Stayed 4 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice the animals were amazing and staff were very professional and hardworking.
Stayed 4 nights in Jul 2025

10/10 Excellent

Julio A

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

2/10 Terrible

David, bayonne

Traveled with family
Disliked: Staff & service, property conditions & facilities
Right when I checked in, I was met by Alejandro, the supervisor at the check-in desk. He informed me that since I booked through Expedia, I would have to pay an extra $560 for a child, since the child rate on Expedia and their website is different. After numerous attempts to explain that through Expeida, a child is from 2-17 years of age and that either way, a child and an adult were the same price, he did not want to check us in. Even went as far as saying that this issue wasn't his problem and that if we don't like it, we don't have to stay in the hotel. Rather than trying to understand the situation and assist, he made us stay in the lobby for THREE hours, which doesn't have AC, and didn't even allow us to get lunch till I had to solve the situation with Expeida, which took another hour on the phone. Let alone, he and the rest of the staff were very hard to understand, and they didn't have a friendly way of interacting with the guests.
Stayed 5 nights in Jun 2025

8/10 Good

Mohammad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decent resort
Stayed 2 nights in Jun 2025

6/10 Okay

Igor

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Mostly Great Experience, But Misleading Advertising My family trip to Iberostar Paraíso del Mar was mostly positive thanks to the incredible local staff. Everyone we encountered was friendly, helpful, and genuinely kind. Their hospitality made a big difference in our stay. However, I was disappointed by the misleading photos on Orbitz. The listing prominently featured images of a water park with slides, water toys, and a lazy river — which I thought would be perfect for my toddler. Unfortunately, we learned upon arrival that those amenities belong to a different, higher-tier Iberostar property and were not accessible to us. This felt deceiving and led to unmet expectations, especially since the visuals played a big role in our decision to book. Additionally, I was surprised to find that one of the central bars at the resort was reserved exclusively for members. This bar was located in a very visible, central area of the all-inclusive property, making it feel exclusionary to regular guests. Overall, while we enjoyed our stay, I urge Orbitz and the hotel to be more transparent with their listings so future guests can make fully informed choices.
Stayed 9 nights in Jun 2025

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our first time at an Iberostar property and we couldn’t have had a better time. The food, the staff, the rooms everything was comfortable and made for a super relaxing vacation.
Stayed 6 nights in Jun 2025

4/10 Poor

Mandi

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The Good: This resort is massive and definitely delivers when it comes to variety—plenty of pools, bars, restaurants, and activities to keep you entertained. We really enjoyed the wildlife throughout the property: flamingos, iguanas, and coatis were a delight to see up close. Most of the staff were friendly and professional, and our room was clean and comfortable, though the bed was a bit too firm for our taste. The Ugly Unfortunately, the experience starts on a sour note. As soon as you arrive, you’re pushed into booking a time share/vacation club presentation. Declining once isn’t enough—they ask again. Once you say no (for good), the tone from the concierge noticeably shifts. Speaking of concierges, you need them to make dinner reservations unless you want to constantly check your phone all day hoping something opens up. And yes, reservations are essential unless you’re fine eating at open-air buffets in the hot, humid jungle. That brings us to meals: breakfast is buffet-only and always outdoors with no AC. It’s steamy, sweaty, and frankly not appetizing when the food sits out for hours with flies coming and going. Lunch was best at the resort’s “Mall,” where you could grab freshly prepared tacos or burgers in air-conditioned spaces. For dinner, only the Japanese and Mediterranean restaurants had AC; the Smokehouse and Italian did not. We couldn’t get into the Brazilian steakhouse because, again, no reservation availability. $300 resort credit -misleading. Don’t plan on it
Stayed 4 nights in Jun 2025

2/10 Terrible

Josh

Stayed 9 nights in May 2025

8/10 Good

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Jialiang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge property area
Stayed 2 nights in Jun 2025

10/10 Excellent

Adam Benjamin

Stayed 4 nights in Jun 2025

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Jun 2025

10/10 Excellent

James, Sachse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fifth visit to an Iberostar resort in Riviera Maya. The resort grounds are always beautiful, the staff is friendly, welcoming, and professional, and we always feel like family when we come. The restaurants, buffets, and even the beach food is delicious and fresh with great variety. The Spa was incredible. We feel at home at Iberostar and will be visiting many more around the world because of our stays at Paraiso Maya and Paraiso Lindo.
Stayed 5 nights in Jun 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Clean rooms. Service wasn’t that great. May have to do an upgrade if we were to return.
Stayed 5 nights in Jun 2025

10/10 Excellent

German

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The surrounding jungle and the different animals.
Stayed 5 nights in Jun 2025

10/10 Excellent

Alfonso

Stayed 4 nights in Apr 2025

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, staff & service
Our stay at Iberostar was good but I would not book here again. Here are my reasons why: they don’t have any elevators for the hotel buildings, the food for the restaurants and buffet was alright nothing memorable and not enough shuttles or we would be denied a ride (due to wristband color, a full shuttle, or ignored) so expect to do a lot of walking if you are looking to explore the resort. Last thing, which was very inconvenient you had to make reservations for the restaurants that require reservations the DAY OF specifically in the morning if you want secure a spot. This does not make sense especially when you want to relax and enjoy your vacation.
Stayed 5 nights in Jun 2025

10/10 Excellent

Brandon

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the restaurants that we tried at the resort were very high quality, and the food was delicious. The staff members were all very friendly and helpful. The pool, beach areas, activities, and amenities were fun and inviting. We loved our stay!
Stayed 5 nights in Jun 2025