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The Yucatan Playa del Carmen, Tapestry Collection by Hilton

5.0 star property
Adults-only resort with free valet parking and a fitness center

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Photo gallery for The Yucatan Playa del Carmen, Tapestry Collection by Hilton

Outdoor pool, sun loungers
Courtyard
Outdoor pool, sun loungers
Reception
Rooftop bar, pool views, open daily

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

View in a map
Avenida 1 Norte, entre 30 y 32, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪53 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | View from room

Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner | Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Corner

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, The Yucatan Playa del Carmen, Tapestry Collection by Hilton is adjacent to Quinta Avenida and within a 5-minute walk of other popular sights like Playa del Carmen Main Beach. This 60-room, 5-star resort welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Quinta Alegría Shopping Mall - 5 min walk - 0.3 miles
  • Central Square - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Chez Céline - ‬1 min walk
  • ‪Quinta De Piedra - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪TieRra Cocina Creativa - ‬1 min walk
  • ‪Kampai - ‬1 min walk

About this property

The Yucatan Playa del Carmen, Tapestry Collection by Hilton

Adults-only resort with free valet parking and a fitness center
Guests of The Yucatan Playa del Carmen, Tapestry Collection by Hilton have access to an outdoor pool, a gym, and a rooftop terrace. You can take advantage of free valet parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this adults-only resort include free WiFi in public areas, local meal delivery service, and a garden.
Guests can expect free WiFi and 47-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Minibars, laptop-compatible safes, and phones are other standard amenities.
Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, covered valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 330 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • El Mural
  • La Terraza
  • The Coffee Corner

Things to do

  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - May 2021
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 500 per pet (varies based on length of stay)
  • Dogs only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 330.0 per person
  • Pet fee: MXN 500 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

The Yucatan Playa del Carmen, Tapestry Collection by Hilton offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see around The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

This resort is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach within a short drive.

Is parking available on site at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Yes, secured valet parking is offered for free at the resort.

Does The Yucatan Playa del Carmen, Tapestry Collection by Hilton include a casino?

No, The Yucatan Playa del Carmen, Tapestry Collection by Hilton doesn't have a casino.

Is there an indoor pool at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

This adults-only resort offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a poolside restaurant.

Does The Yucatan Playa del Carmen, Tapestry Collection by Hilton have a hot tub?

Yes, this resort offers private rooftop spa tubs in some guestrooms.

Does The Yucatan Playa del Carmen, Tapestry Collection by Hilton have a restaurant that serves breakfast?

Yes, The Yucatan Playa del Carmen, Tapestry Collection by Hilton serves continental breakfast for a surcharge each morning at El Mural.

Does The Yucatan Playa del Carmen, Tapestry Collection by Hilton allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Yucatan Playa del Carmen, Tapestry Collection by Hilton for a fee of MXN 500 per pet, per night.

Are there connecting rooms at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

The closest major airport to The Yucatan Playa del Carmen, Tapestry Collection by Hilton is Cozumel Intl. Airport (CZM), which is 21.7 mi away (256 minutes by car).

Can I book a room with a balcony at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Yes, some guestrooms at The Yucatan Playa del Carmen, Tapestry Collection by Hilton offer a furnished balcony and may feature city views.

Reviews

The Yucatan Playa del Carmen, Tapestry Collection by Hilton Reviews

8.0

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 226 out of 435 reviews
Rating 8 - Good. 78 out of 435 reviews
Rating 6 - Okay. 67 out of 435 reviews
Rating 4 - Poor. 28 out of 435 reviews
Rating 2 - Terrible. 36 out of 435 reviews

Reviews

10/10 Excellent

Daniel

Stayed 6 nights in Aug 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay close to everything beautiful rooftop pool
Stayed 4 nights in Jul 2025

6/10 Okay

jose

Liked: Cleanliness, staff & service, room comfort

Need backup generator.

Place was under new ownership and it showed a bit. Parts of the building were not accessible. Building lost power due to a rain storm and it was not equipped with a 'backup generator' so rooms were 'unusable' at night.
Stayed 6 nights in Jul 2025

10/10 Excellent

Volkan

Stayed 3 nights in Jul 2025

10/10 Excellent

Volkan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff during our stay were wonderful. Very attentive, polite. They all made our stay very enjoyable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alejandro

Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Francesca Tucker

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Very safe. Very convenient to shops and restaurants. Get proximity to everything.. tour arrangements were very easy to make. Everyone was friendly. Clean and roof top pool was great plus air conditioned small gym wirh restrooms. Because its next to the main shops and restaurants lots of music can be heard at night from the local restaurants and bars. Otherwise excellent olace to stay. Bes is super comfortable. Greatshower olus small fridge and major tv stations
Lobby
Stayed 7 nights in Jun 2025

10/10 Excellent

Jasmine, Livonia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Loved every minute of our stay!
Stayed 3 nights in Jun 2025

8/10 Good

Ferris

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Right beside
Stayed 3 nights in Jun 2025

10/10 Excellent

Nubia

Traveled with family
Liked: Cleanliness
excellent!!
Stayed 1 night in Jun 2025

10/10 Excellent

FREDERICK

Stayed 1 night in May 2025

6/10 Okay

Nicole

Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Qudus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Oct 2024

6/10 Okay

Igor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was expecting more from 4* Hilton property

I recently stayed at a 4-star Hilton hotel chain, and while my experience had many positives, there were also a few disappointments, especially considering the price paid. •Positives: The staff was undoubtedly the highlight of my stay. The reception team was incredibly welcoming and helpful, always ready to assist with a smile. The restaurant and bar staff were equally kind and hardworking, doing their best despite being understaffed. The hotel itself is beautiful, with well-maintained rooms and a comfortable bed—soft, but not overly so, ensuring a good night’s sleep. The location is also fantastic: right on the main street and only a 2-3 minute walk from the beach, making it perfect for both relaxation and convenience. •Negatives: Unfortunately, the service times at both breakfast and dinner were frustratingly long due to a lack of staff. The employees were doing their best (they truly deserve a raise!), but the delays were inevitable. Another major issue was the lack of an indoor dining option. The hotel didn’t seem to be designed with rainy weather in mind. On our first night, because the restaurant was fully outdoors (without any roof), we were advised to order room service. The only other alternative was squeezing in at the bar, which offered minimal coverage from the rain. Additionally, the menu never changed throughout our stay, and there was no buffet option. Every dish had to be ordered individually, which, made things slower. Internet 20Mb down and up, slow.
Stayed 4 nights in Jan 2025

6/10 Okay

Frederick

Liked: Cleanliness, staff & service, amenities
Food was average at best. Rest of the property was excellent.
Stayed 16 nights in Jan 2025

8/10 Good

Hailing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We choose the master suite. Though it is not sound proof between living and bedroom areas, the size is decent. Room service is good. The food options are based on customer order instead of large buffet, we found it nice and fresh. Hotel is next to main street so it is very covenient for shopping, though 20-30 min walk to beach. One thing bothered me was the loud music, which last till 2A sometimes.
Stayed 7 nights in Dec 2024

6/10 Okay

Terena

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Lovely boutique hotel, in need of maintenance. The door looked as though it was kicked in prior and would t lock. The patio door handle fell off. A tall mirror balanced in floor fell over! The toilet paper holder fell off. Other than that the staff were kind and attentive. Food was good.
Stayed 4 nights in Dec 2024

4/10 Poor

J Arlyone

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Roberto

Traveled with family
Stayed 4 nights in Dec 2024

8/10 Good

Hossam, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place with helpful hardworking staff.
Stayed 7 nights in Dec 2024

4/10 Poor

Moses

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches seen in our room. Food options and restaurants were very limited and repetitive. Guest services wasn’t very helpful.
Stayed 5 nights in Dec 2024

6/10 Okay

Sai Luk

Disliked: Amenities
Essentially, there is only one rooftop restaurant operating in this all-inclusive hotel, every day until 10pm. There is one tiny indoor restaurant but it is open only from Thursday to Sunday, again for a limited period of time only. I was told that room service is available 24 hours a day but actually it is open only until 10pm. So, guests who check in late or come back late from day trips need to rely on the coffee corner for food, unless they go outside. There is a limited supply of small sandwiches kept in a small fridge. There is not any microwave there or in any room. So, you have to eat them cold. The breakfast area could have been cleaner. The rooftop restaurant has other limitations. It can be extremely hot to eat there if it is a sunny day. Or heavy raining can ruin your dinner, which happened to me today. However, the busy rooftop restaurant staff and bartenders are very polite and helpful hard-working people. They deserve a praise and thank-you.
Stayed 4 nights in Dec 2024

6/10 Okay

Amber

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Tasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

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