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Recent guest reviews

We booked this stay last minute for a quick 5-day trip with our two boys (6 & 10). We have traveled all over the world and this was by far our best "unplug" vacation. It was very relaxing and fun at the same time. The pools are wonderful and we enjoyed the warm oceans, even though the surf was a bit rough. The food and drinks were both visually amazing and delicious. We are not vegan, but are certainly health conscious. It is hard to find an all-inclusive that has food options that meet our standards. We did not miss the animal proteins, but there are plenty of options for adding fish/chicken/beef/eggs/cheese to most meals. The staff was very friendly and happy to accommodate. I enjoyed several yoga classes, both my boys had fun at the "school", and my husband used the fitness center. Everyone was happy. Would certainly go back again!!

Excelente lugar para descansar y excelente servicios.

Paseo Xaman Ha, Lt.1, Playacar Playa del Carmen QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Playacar Zona Hotelera, Palmaïa - The House of AïA Wellness Enclave All Inclusive is within a few miles (5 km) of popular sights such as Playa del Carmen Maritime Terminal and Quinta Avenida. This 234 -room, 5-star property has 4 outdoor pools along with a full-service spa and 4 restaurants.


Dining

There are ample dining options with 4 onsite restaurants, including MAR DE OLIVO, which specializes in Mediterranean cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

Palmaïa - The House of AïA Wellness Enclave All Inclusive's 234 soundproofed rooms provide free minibar items, furnished balconies or patios, and espresso makers. 50-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free international calls, free local calls, and ceiling fans are also standard.


Property features

Guests of Palmaïa - The House of AïA Wellness Enclave All Inclusive have access to a full-service spa, 4 outdoor pools, and a gym. A stay here includes free valet parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include 2 spa tubs, free WiFi in public areas, and a free kid's club.

Room options

Ocean Front King Suite

1 King Bed | Sleeps 2

Ocean Front Family Master Suite

1 King Bed and 1 Twin Bunk Bed | Sleeps 4

Swim Out King Suite with Bathtub

1 King Bed | Sleeps 2

Ocean Front King Suite with Bathtub

1 King Bed | Sleeps 2

Guest reviews for Palmaïa - The House of AïA Wellness Enclave All Inclusive

Everyone (1)
5
Family with small children

We booked this stay last minute for a quick 5-day trip with our two boys (6 & 10). We have traveled all over the world and this was by far our best "unplug" vacation. It was very relaxing and fun at the same time. The pools are wonderful and we enjoyed the warm oceans, even though the surf was a bit rough. The food and drinks were both visually amazing and delicious. We are not vegan, but are certainly health conscious. It is hard to find an all-inclusive that has food options that meet our standards. We did not miss the animal proteins, but there are plenty of options for adding fish/chicken/beef/eggs/cheese to most meals. The staff was very friendly and happy to accommodate. I enjoyed several yoga classes, both my boys had fun at the "school", and my husband used the fitness center. Everyone was happy. Would certainly go back again!!

By on Sep 7, 2021

Review comment responded on Sep 7, 2021

Dear Kelli, Thank you for staying with us and sharing such a beautiful feedback. On behalf of the whole team, we are glad of reading that you had such a unique experience. We are a FamiliAïA and we do our outmost to make our guest being part of it. We look forward to welcoming you in a near future! Regards, Eugenia Camacho Palmaïa -‘The House of AïA

5
Everyone

By on Oct 4, 2020

Review comment responded on Oct 4, 2020

Thank you so very much for sharing your unforgettable Palmaïa experience with us and the greater community. We are deeply pleased to hear that our unique and exceptional approach to sustainable nature tourism has touched your heart. Palmaïa provides all you need, when you need it, helping to restore balance in your life. We look forward to receiving you again in the near future back to the tribe. W B Palmaïa -‘ The House of AïA ’

5
Family with small children

Excelente lugar para descansar y excelente servicios.

By on May 13, 2021

Review comment responded on May 13, 2021

Muchas gracias por sus comentarios! Nos alegra saber que tuvo unas excelentes vacaciones. Esperamos verle pronto! Saludos cordiales

Palmaïa - The House of AïA Wellness Enclave All Inclusive

Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, QROO 77710
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