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Recent guest reviews

Palmaia is a great oceanfront wellness resort. Room, view, food and staff were outstanding and especially my Nomad (guide) Daniela and the manager Eduardo. Both should get big raises and bonus.

This is the best resort in Mexico!

The staff was amazing and the property was very clean. Would return in a heartbeat!!!!

Beautiful property and amenities

We booked this stay last minute for a quick 5-day trip with our two boys (6 & 10). We have traveled all over the world and this was by far our best "unplug" vacation. It was very relaxing and fun at the same time. The pools are wonderful and we enjoyed the warm oceans, even though the surf was a bit rough. The food and drinks were both visually amazing and delicious. We are not vegan, but are certainly health conscious. It is hard to find an all-inclusive that has food options that meet our standards. We did not miss the animal proteins, but there are plenty of options for adding fish/chicken/beef/eggs/cheese to most meals. The staff was very friendly and happy to accommodate. I enjoyed several yoga classes, both my boys had fun at the "school", and my husband used the fitness center. Everyone was happy. Would certainly go back again!!

Excelente lugar para descansar y excelente servicios.

Paseo Xaman Ha, Lt.1, Playacar Playa del Carmen QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Playacar Zona Hotelera within a short walk of Piste Cyclable sur Paseo Xaman-Ha, Palmaïa - The House of AïA Wellness Enclave All Inclusive is within a few miles (5 km) of other popular sights such as Playacar Golf Club. This 234-room, 5-star property has 4 outdoor pools along with a full-service spa and 4 restaurants.


Dining

There are ample dining options with 4 onsite restaurants, including MAR DE OLIVO, which specializes in Mediterranean cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

Guests can expect free WiFi and 50-inch Smart TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free minibar items, furnished balconies or patios, and espresso makers are other standard amenities. Housekeeping is available on request.


Property features

Guests of Palmaïa - The House of AïA Wellness Enclave All Inclusive have access to a full-service spa, 4 outdoor pools, and a gym. A stay here includes free valet parking. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include free WiFi in public areas, a free kid's club, and free use of bicycles.

Room options

Swim Out King Suite with Bathtub - Adults Only Area

1 King Bed | Sleeps 2

Swim Out Queen Suite - Adults Only Area

1 King Bed | Sleeps 3

Ocean Front Meditation Suite - Adults Only Area

1 King Bed | Sleeps 2

Ocean Front Work away Suite adults only

1 Queen Bed | Sleeps 2

Guest reviews for Palmaïa - The House of AïA Wellness Enclave All Inclusive

Everyone (4) Couples (1) Family (1)
5
Everyone

Palmaia is a great oceanfront wellness resort. Room, view, food and staff were outstanding and especially my Nomad (guide) Daniela and the manager Eduardo. Both should get big raises and bonus.

By on Dec 8, 2022

Review comment responded on Dec 17, 2022

Thank you, Stan for sharing your reflections and thoughts. Travelers like you inspire us to keep working harder to ensure your retreat experience is always the best. Safe travels. Until next time..!

5
Family

This is the best resort in Mexico!

By on Mar 27, 2022

Review comment responded on Mar 29, 2022

And this is the best compliment we can get! Thank you!! See you soon

2
Everyone

By on Mar 20, 2022

5
Everyone

The staff was amazing and the property was very clean. Would return in a heartbeat!!!!

By on Feb 1, 2022

Review comment responded on Feb 23, 2022

Dear Chetan, Your comments about our staff and the property are a real present to us. We hope to be able to host you again very soon.

5
Partner Couples

Beautiful property and amenities

By on Nov 4, 2021

Review comment responded on Nov 6, 2021

Stephen, thank you for your review! You are very welcome to visit us again at beautiful Palmaia!

5
Family with small children

We booked this stay last minute for a quick 5-day trip with our two boys (6 & 10). We have traveled all over the world and this was by far our best "unplug" vacation. It was very relaxing and fun at the same time. The pools are wonderful and we enjoyed the warm oceans, even though the surf was a bit rough. The food and drinks were both visually amazing and delicious. We are not vegan, but are certainly health conscious. It is hard to find an all-inclusive that has food options that meet our standards. We did not miss the animal proteins, but there are plenty of options for adding fish/chicken/beef/eggs/cheese to most meals. The staff was very friendly and happy to accommodate. I enjoyed several yoga classes, both my boys had fun at the "school", and my husband used the fitness center. Everyone was happy. Would certainly go back again!!

By on Sep 7, 2021

Review comment responded on Sep 7, 2021

Dear Kelli, Thank you for staying with us and sharing such a beautiful feedback. On behalf of the whole team, we are glad of reading that you had such a unique experience. We are a FamiliAïA and we do our outmost to make our guest being part of it. We look forward to welcoming you in a near future! Regards, Eugenia Camacho Palmaïa -‘The House of AïA

5
Everyone

By on Oct 4, 2020

Review comment responded on Oct 4, 2020

Thank you so very much for sharing your unforgettable Palmaïa experience with us and the greater community. We are deeply pleased to hear that our unique and exceptional approach to sustainable nature tourism has touched your heart. Palmaïa provides all you need, when you need it, helping to restore balance in your life. We look forward to receiving you again in the near future back to the tribe. W B Palmaïa -‘ The House of AïA ’

5
Family with small children

Excelente lugar para descansar y excelente servicios.

By on May 13, 2021

Review comment responded on May 13, 2021

Muchas gracias por sus comentarios! Nos alegra saber que tuvo unas excelentes vacaciones. Esperamos verle pronto! Saludos cordiales

Palmaïa - The House of AïA Wellness Enclave All Inclusive

Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, QROO 77710
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