4/10 Poor
Mario
Jun 11, 2025
Disliked: Property conditions & facilities
Mario
Stayed 2 nights in Jun 2025
Hacienda Valentina
2.0 star property
Hotel with an outdoor pool, near Playacar Beach
Choose dates to view prices
Photo gallery for Hacienda Valentina
Reviews
6.06.0 out of 10
Popular amenities
- Pool
- Free WiFi
Explore the area
Fundadores de Playa del Carmen, mza 333 lote 02, Playa del Carmen, QROO, 77712
- Mahi Golf CoursePlace, Mahi Golf Course12 min walk
- Playacar BeachPlace, Playacar Beach3 min drive
- Playacar Golf ClubPlace, Playacar Golf Club4 min drive
- Cozumel, Quintana Roo (CZM-Cozumel Intl.)Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
Room options
View all photos for Classic Single Room, Balcony, Pool View
Classic Single Room, Balcony, Pool View
- 323 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Comfort Double Room, Balcony, Pool View
Comfort Double Room, Balcony, Pool View
- 388 sq ft
- Sleeps 4
- 2 Queen Beds
View all photos for Deluxe Room, Balcony, Garden View
Deluxe Room, Balcony, Garden View
- 431 sq ft
- Sleeps 2
- 1 King Bed
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About the neighborhood
Playa del Carmen
Located in Campestre, Hacienda Valentina is within a few miles (5 km) of popular sights such as Xplor Theme Park and Quinta Avenida. This 10-room hotel welcomes guests with conveniences like an outdoor pool and free in-room WiFi.
What's nearby
- Mahi Golf Course - 12 min walk - 0.7 miles
- Centro Maya Shopping Center - 19 min walk - 1.0 mile
- Playacar Beach - 3 min drive - 1.6 miles
- Playacar Golf Club - 4 min drive - 2.5 miles
- Mayan Ruins of Playacar - 4 min drive - 2.7 miles
Getting around
- Cancun Intl. Airport (CUN) - 53 min drive
Restaurants
- rosa roja - 6 min drive
- Starbucks - 14 min walk
- Perché No Italian Food - 15 min walk
- El Gaucho Steakhouse - 5 min drive
- steakhouse riu tequila - 7 min drive
About this property
Hacienda Valentina
Hotel with an outdoor pool, near Playacar Beach
Guests staying at Hacienda Valentina enjoy an outdoor pool, free WiFi in public areas, and a banquet hall. Free offsite parking is available if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. This hotel also has a garden.
Guests can enjoy TVs and stay connected with free WiFi. Other standard amenities include balconies and desks. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free offsite parking
- Street parking available
- Onsite parking options include a carport
Things to do
- Outdoor pool
Family friendly
- Outdoor pool
Conveniences
- Limited-hour front desk
Guest services
- Housekeeping (on request)
Outdoors
- Garden
Accessibility
- No elevator
More
- Banquet hall
- Designated smoking areas
- Mosquito nets
Room amenities
Bathroom
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- TV
More
- Desk
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from October 7 2025 to December 31 2025 (dates subject to change).
Access methods
Front desk (limited hours)
Pets
- This property doesn't allow pets
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Check-in: 2:30 PM
- Check-out: noon
- Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free nearby parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards, debit cards, and cash.
Additional information about polices, regulations, and more:
- Pool access available from 8:00 AM to 10:30 PM.
- There are no elevators.
Property is also known as
Hacienda Valentina Hotel
Hacienda Valentina Playa del Carmen
Hacienda Valentina Hotel Playa del Carmen
Frequently asked questions
What's there to do around Hacienda Valentina?
This hotel is situated in Campestre within a short 18-minute walk of Centro Maya Shopping Center. You'll also find Playa del Carmen Main Beach and Xplor Theme Park within a short drive.
Is there parking available at Hacienda Valentina?
Yes, there is a carport.
Does Hacienda Valentina have a casino on the premises?
No, Hacienda Valentina doesn't have a casino.
Is there an indoor pool at Hacienda Valentina?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:30 PM.
Is Hacienda Valentina a good place to stay for couples?
Couples staying at this hotel will appreciate amenities like an outdoor pool and a garden plus some guestrooms include garden views.
Does Hacienda Valentina have a hot tub?
No, this hotel doesn't have a spa tub.
Does Hacienda Valentina have a restaurant that serves breakfast?
No, Hacienda Valentina doesn't have a restaurant that serves breakfast.
Does Hacienda Valentina allow pets to stay free of charge?
No, pets aren't allowed at Hacienda Valentina.
Are there connecting rooms at Hacienda Valentina?
No, this hotel doesn't feature connecting guestrooms.
Where is the closest airport to Hacienda Valentina?
The closest major airport to Hacienda Valentina is Cozumel Intl. Airport (CZM), which is 18.5 mi away (269 minutes by car).
Are there rooms with balconies at Hacienda Valentina?
Yes, every guestroom at Hacienda Valentina comes with a balcony with some featuring garden or pool views.
Reviews
Hacienda Valentina Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0/10
Cleanliness
8.0/10
Staff & service
6.0/10
Amenities
6.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 3 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
Reviews
6/10 Okay
Erica
Traveled with family
Feb 24, 2025
Liked: Cleanliness, room comfort
Overall, this is a great budget-friendly place to stay in Playa del Carmen, away from all the business of the touristy areas. The pool and communal outdoor areas are really beautiful. The rooms are clean and comfortable. The communal kitchen is extremely handy especially when traveling with kids. We would definitely stay here again. A few things could have been improved. First, the link to the hotel's address in the confirmation email led us to a completely different location about 15 minutes away. I was able to find the correct address via Google, but it was irritating, and had we been traveling via taxi or public transport I would have been very annoyed at the additional cost/time to get to the correct spot. Second, while the neighborhood and hotel itself feel very safe and secure, we were bothered by the fact that we could not lock the sliding door to the balcony of our room. I hope the hotel will address this and fix the lock. Third, there were three of us on the reservation, but they only left us two towels. I couldn't find anyone working to ask for an extra towel or extra toilet paper. All relatively minor inconveniences, but there's definitely some room for improvement.
Erica
Stayed 2 nights in Feb 2025
8/10 Good
Georgie
Traveled with family
Jan 23, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very cute hacienda. The grounds are really unique. It has a small cenote and a prayer space. The pool is in the center of a creatively decorated garden. We loved this hidden peaceful gem, and extended our stay!
Georgie
Stayed 1 night in Jan 2025