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Hacienda Valentina

2.0 star property

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Photo gallery for Hacienda Valentina

Exterior
Exterior
Chapel
Classic Single Room, Balcony, Pool View | Desk, free WiFi
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Free WiFi

Explore the area

View in a map
Fundadores de Playa del Carmen, mza 333 lote 02, Playa del Carmen, QROO, 77712
  • Place, Centro Maya Shopping Center
    ‪19 min walk‬
  • Place, Playacar Beach
    ‪5 min drive‬
  • Place, Playacar Golf Club
    ‪7 min drive‬

Room options

View all photos for Classic Single Room, Balcony, Pool View

Classic Single Room, Balcony, Pool View | Desk, free WiFi

Classic Single Room, Balcony, Pool View

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Double Room, Balcony, Pool View

Comfort Double Room, Balcony, Pool View | Desk, free WiFi

Comfort Double Room, Balcony, Pool View

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View | Desk, free WiFi

Deluxe Room, Balcony, Garden View

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Campestre, Hacienda Valentina is within a few miles (5 km) of popular sights such as Xplor Theme Park and Quinta Avenida. This 10-room hotel welcomes guests with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Centro Maya Shopping Center - 19 min walk - 1.0 mile
  • Playacar Beach - 5 min drive - 2.9 miles
  • Playacar Golf Club - 7 min drive - 3.3 miles
  • Piste Cyclable sur Paseo Xaman-Ha - 8 min drive - 2.5 miles
  • Xcaret Eco Theme Park - 8 min drive - 3.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

  • ‪rosa roja - ‬6 min drive
  • ‪pepe’s food tequila - ‬7 min drive
  • ‪Fogo de Janero - ‬5 min drive
  • ‪El Gaucho Steakhouse - ‬5 min drive
  • ‪steakhouse riu tequila - ‬7 min drive

About this property

Hacienda Valentina

Guests staying at Hacienda Valentina enjoy an outdoor pool, free WiFi in public areas, and a garden. Free offsite parking is available if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. This hotel also has a banquet hall.
Guests can enjoy TVs and stay connected with free WiFi. Other standard amenities include balconies and desks. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Onsite parking options include a carport

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:30 PM.
  • There are no elevators.

Property is also known as

Hacienda Valentina Hotel
Hacienda Valentina Playa del Carmen
Hacienda Valentina Hotel Playa del Carmen

Frequently asked questions

What's there to do around Hacienda Valentina?

This hotel is situated in Campestre within a short 18-minute walk of Centro Maya Shopping Center. You'll also find Quinta Avenida and Playa del Carmen Main Beach within a short drive.

How much does it cost to stay at Hacienda Valentina?

As of Jun 24, 2026, prices found for a 1-night stay for 2 adults at Hacienda Valentina on Jul 14, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hacienda Valentina?

Yes, there is a carport.

Does Hacienda Valentina have a casino on the premises?

No, Hacienda Valentina doesn't have a casino.

Is there an indoor pool at Hacienda Valentina?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:30 PM.

What amenities will couples enjoy at Hacienda Valentina?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a garden plus some guestrooms include a garden view.

Does Hacienda Valentina have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hacienda Valentina have a restaurant that serves breakfast?

No, Hacienda Valentina doesn't have a restaurant that serves breakfast.

Does Hacienda Valentina allow pets to stay free of charge?

No, pets aren't allowed at Hacienda Valentina.

Does Hacienda Valentina have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hacienda Valentina?

The closest major airport to Hacienda Valentina is Cozumel Intl. Airport (CZM), which is 18.5 mi away (269 minutes by car).

Are there rooms with balconies at Hacienda Valentina?

Yes, every guestroom at Hacienda Valentina comes with a balcony and some offer garden and pool views.

Hacienda Valentina Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Georgie

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very cute hacienda. The grounds are really unique. It has a small cenote and a prayer space. The pool is in the center of a creatively decorated garden. We loved this hidden peaceful gem, and extended our stay!
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Mario

Disliked: Property conditions & facilities
The property is nice, the staff is super friendly, and its close to xcaret! The only thing that I would point out is that the pillows could be better, and the shower. The water flow shuts off after some time and it makes you have to turn back the knobs and turn it back on. Other than that, this hotel is okay.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Erica

Liked: Cleanliness, room comfort
Overall, this is a great budget-friendly place to stay in Playa del Carmen, away from all the business of the touristy areas. The pool and communal outdoor areas are really beautiful. The rooms are clean and comfortable. The communal kitchen is extremely handy especially when traveling with kids. We would definitely stay here again. A few things could have been improved. First, the link to the hotel's address in the confirmation email led us to a completely different location about 15 minutes away. I was able to find the correct address via Google, but it was irritating, and had we been traveling via taxi or public transport I would have been very annoyed at the additional cost/time to get to the correct spot. Second, while the neighborhood and hotel itself feel very safe and secure, we were bothered by the fact that we could not lock the sliding door to the balcony of our room. I hope the hotel will address this and fix the lock. Third, there were three of us on the reservation, but they only left us two towels. I couldn't find anyone working to ask for an extra towel or extra toilet paper. All relatively minor inconveniences, but there's definitely some room for improvement.
Stayed 2 nights in Feb 2025