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Hotel Lunasol

3.0 star property

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Photo gallery for Hotel Lunasol

Outdoor spa tub
Lobby sitting area
Deluxe Double Room | Premium bedding, minibar, in-room safe, desk
Front of property - evening/night
Property grounds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Calle 4 no. 169, entre avenidas 15 y 20, Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬
  • Place, Playacar Beach
    ‪10 min walk‬

Room options

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • 322 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | Premium bedding, minibar, in-room safe, desk

Deluxe Room, Terrace

7.6 out of 10
Good
(8 reviews)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room Deluxe with Garden View

Premium bedding, minibar, in-room safe, desk

Room Deluxe with Garden View

  • Garden view
  • 322 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Hotel Lunasol is within a 5-minute walk of Quinta Avenida and within 15 minutes of other popular attractions like Playa del Carmen Main Beach. This 16-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking. It's connected to a shopping center in central Playa del Carmen, and also a short walk from Playacar Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 3 min walk - 0.2 miles
  • Central Square - 6 min walk - 0.4 miles
  • Calle 12 - 6 min walk - 0.4 miles
  • Playa del Carmen Main Beach - 8 min walk - 0.5 miles
  • Playacar Beach - 10 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Cocina Doña Paula - ‬2 min walk
  • ‪cafe guajira - ‬2 min walk
  • ‪La Brocherie - ‬2 min walk
  • ‪Romeo Trattoria Pizzeria - ‬1 min walk
  • ‪Tacos Gomez - ‬3 min walk

About this property

Hotel Lunasol

Guests of Hotel Lunasol have access to an outdoor pool, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 155 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a hot tub, coffee/tea in a common area, and a microwave in a common area.
Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer rainfall showers and free toiletries. Balconies, minibars, and ceiling fans are also available.
An outdoor pool, a children's pool, and a hot tub are on site.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 9 for adults and USD 9 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot tub
  • Library
  • Outdoor pool
  • Stereo

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Built in 2008
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 9 for adults and USD 9 for children
  • Airport shuttle fee: USD 155 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: USD 20 per day (66 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 008-007-000552/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel LunaSol
Hotel LunaSol Playa del Carmen
LunaSol Playa del Carmen
Hotel LunaSol Riviera Maya/Playa Del Carmen, Mexico
Hotel LunaSol Riviera Maya/Playa Del Carmen
Hotel Lunasol Hotel
Hotel Lunasol Playa del Carmen
Hotel Lunasol Hotel Playa del Carmen

Frequently asked questions

Is free cancellation available at Hotel Lunasol?

Hotel Lunasol offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hotel Lunasol?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Lunasol on May 11, 2026 start from $59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Lunasol?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Playacar Beach. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach less than a mile away.

Will I be able to park at Hotel Lunasol?

Yes, uncovered self parking is offered for free at the hotel.

Does Hotel Lunasol have a casino?

No, Hotel Lunasol doesn't have a casino.

Is there an indoor pool at Hotel Lunasol?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Hotel Lunasol a good place to stay for couples?

Amenities that appeal to couples at this hotel include in-room massages, premium bedding, and a rainfall showerhead.

Are there hot tubs at Hotel Lunasol?

No, there isn't a spa tub at this hotel.

Does Hotel Lunasol have a restaurant that serves breakfast?

Hotel Lunasol offers a full breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Lunasol allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Lunasol.

Are there connecting rooms at Hotel Lunasol?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Lunasol?

The closest major airport to Hotel Lunasol is Cozumel Intl. Airport (CZM), which is 21.7 mi away (256 minutes by car).

Can I book a room with a balcony at Hotel Lunasol?

Yes, every guestroom at Hotel Lunasol comes with a balcony and some offer garden and city views.

Does Hotel Lunasol offer wedding services?

There are wedding services available at Hotel Lunasol if that's in your vacation plans.

Hotel Lunasol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 228 out of 380 reviews
Rating 8 - Good. 127 out of 380 reviews
Rating 6 - Okay. 15 out of 380 reviews
Rating 4 - Poor. 3 out of 380 reviews
Rating 2 - Terrible. 7 out of 380 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Cinthya

Liked: Cleanliness, staff & service, amenities
Nice and clean hotel not far from ferry and ADO bus! But enough from the noise of busy 5th avenue! Very kind and helpfull statf. Big and simple room with little balcony and great pool!
Stayed 2 nights in Feb 2026

10/10 Excellent

Brian C

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so helpful and courteous. Room was just what we needed !
Stayed 2 nights in Feb 2026

10/10 Excellent

mitchell

Liked: Cleanliness, amenities, property conditions & facilities
This was my fourth stay at Hotel LunaSol and it was terrific once again. The service is friendly, the housekeeping is attentive and the grounds are peaceful considering we're in the middle of the city. I highly recommend this hotel for travellers looking for a genuine PDC experience.
Stayed 9 nights in Jan 2026

4/10 Poor

Jonathan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good central location - balcony room facing the street and ocean is very noisy from street traffic and music below. Almost impossible to sleep at night.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rosemary

Liked: Cleanliness, property conditions & facilities
Amazing staff. Super clean rooms and premises
Stayed 6 nights in Jan 2026

10/10 Excellent

AnneMarie

Liked: Cleanliness, staff & service
everything perfect
Stayed 23 nights in Jan 2026

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value hotel. Hard to beat for the price and location. Just close enough where everything is within walking distance but just far enough from the clubs so you can’t hear them. The staff was very friendly throughout my stay. Off-street parking was very convenient. Rooms were very large and clean; they were a bit dated, but for the price, can’t really complain. Main downside were the mosquitos in the room, but I know it’s hard to control. Other than that, can’t beat the value so I would definitely stay here again!
Stayed 1 night in Jan 2026

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pillows are to my liking. Friendly staff. Nice bathroom. Just fine after coming from 5 star for 5 nights to something more affordable to make our vacation a full week. Go to mamamitas beach by taxi for a day instead of the one 3 blocks away.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lianne

Liked: Cleanliness, property conditions & facilities
This was a wonderful place to stay. If you are looking for a High-End Tourist Experience, this is not it. It's a basic CLEAN hotel. However, it had what many hotels lack: a friendly atmosphere that made it seem like home. Whether coming or going, the staff always gave me a friendly smile & asked if I needed anything. I really didn't want to leave! Quiet is HIGH on my list and it was great. I also enjoyed the fact that the street was a nice, normal street and not filled with roaming drunk tourists. It was an easy walk to all of my destinations. The WiFi wasn't working at the station in my room, but I was able to connect to another on the list -- not always the strongest signal, so if you're working remotely, this might not be the best choice. It was fine for what I needed, however. There wasn't a hair dryer in my room, but the receptionist was able to provide one for me, as well as a large umbrella on the days that it poured rain. I was disappointed to find out that breakfast was not available as stated in the ad, however, coffee was prepared and available every morning near reception. For breakfast, there's a very affordable and cute place right on the corner. The pillows were a little too hard, so I think they should invest in a few soft ones to give guests a choice. The pool and patio area were lovely. Lots of interesting and beautiful plants. SUPER relaxing. I will definitely consider coming here again.
Stayed 11 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service
Was clean and comfortable The staff was very friendly.
Stayed 1 night in Jan 2026

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel LunaSol was lovely 😊 we had a really clean and quiet room that was so close to everything on 5th Avenue, we came and went several times during the day. The turtle pond in the entry was a cool surprise and the pool area was tranquil and quiet. We will stay there again for sure!
Stayed 1 night in Dec 2025

8/10 Good

Edward

Stayed 1 night in Dec 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Oct 2025

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel many times. We always enjoy the pool and the ability to use the onsite kitchen.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provides great value for the cost. It is clean, comfortable, and conveniently located. The staff are friendly and at night the front gate is locked, with a security guard watching it. It is a short walk to Quinta Avenida and to many great restaurants, yet it is far enough away from the clubs that it is quiet at night. My only criticism is that the water temperature is inconsistent (if you can get hot water, it takes a few minutes to come through the taps) and that the listing advertises a “hot tub” but it is not heated - it is just a jacuzzi shaped part of the pool with the same water as the pool. I would give the hotel 5 stars in all areas if the hot water situation was better and if the hot tub was actually hot. I will definitely consider staying here again!
Stayed 8 nights in Jun 2025

10/10 Excellent

Elva

Traveled with family
Liked: Cleanliness, amenities
El hotel esta muy conveniente para ir a ala 5t ave. caminando , el servicio es muy amable,y en cuanto ala limpeza son muy limpios , de ahi el unico comentario constructivo es que se aseguren de que el aire enfrie lo suficiente como para el hospedaje sea mas placentero ya que en la noche antes de dormir se sentia algo humedo., ese fue el unico inconveniente, de ahi para aca todo estuvo bien . gracias por su atencion
Stayed 3 nights in May 2025

10/10 Excellent

Frank Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful attention to detail. Clean white linen and towels. Hot shower. Fresh coffee in am. Super clean!!! Pool area and pavillion with outside shower and bathroom. Full kitchen for use. Front desk staff very friendly speaking english very well. Carlos and Eduardo were outstanding. Always helpful and accomodating. Top of our list having stayed in Playa at 6 different places. Valuse for money is great. Looking forward to returning there
Stayed 9 nights in May 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet area. Staff was fantastic. Coffee is available in the lobby every morning. Fresh water from a water cooler is in the lobby which was a great convenience. There's a turtle pond, and the pool area and outdoor shared kitchen are nice. Kudos to Edouardo at Reception for being so professional and helpful.
Stayed 14 nights in Apr 2025

8/10 Good

Wilson, Richmond Hill

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
neat, great location. A welcome bottle of wine was a nice touch. We only stayed in the hotel for rest at night, so don't know and can't say much about the facility. The taxi front desk arranged for us was not big as promised. Four of us end up squeezed in the back seat, as we were rushing to the airport. Other than that, was a nice stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sebastian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool. Close to beach and many restaurants. Parking in front of Hotel available. Friendly staff at reception.
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eduardo and the other staff were all very helpful and pleasant. The pool was clean and idealic settings. We would definetly return.
Stayed 1 night in Mar 2025

8/10 Good

Emmett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Roger

Stayed 7 nights in Feb 2025

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