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Hacienda Real del Caribe

3.5 star property
Hotel with a rooftop terrace, steps from Quinta Avenida

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Photo gallery for Hacienda Real del Caribe

Outdoor pool
Front of property
Premium bedding, minibar, in-room safe, desk
View from room
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
Calle 10 entre 5a y 12, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard double queen

Premium bedding, minibar, in-room safe, desk

Standard double queen

8.8 out of 10
Excellent
(47 reviews)
  • 65 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard superior queen

Premium bedding, minibar, in-room safe, desk

Standard superior queen

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room selected at Check-in

Premium bedding, minibar, in-room safe, desk

Room selected at Check-in

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed OR 2 Double Beds

Superior Standard Queen

  • Sleeps 2

Run of House-Non-Smoking

  • Sleeps 4

Standard Double Or Twin Room

  • Sleeps 2

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 430 sq ft
  • Sleeps 4

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 269 sq ft
  • Sleeps 2

View all photos for Room Superior with Bathtub

Premium bedding, minibar, in-room safe, desk

Room Superior with Bathtub

  • 462 sq ft
  • Sleeps 4

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Hacienda Real del Caribe is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Playa del Carmen Main Beach. This 3.5-star hotel has 58 rooms and welcomes guests with a restaurant, an outdoor pool, and a rooftop terrace.

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Central Square - 3 min walk - 0.2 miles
  • Mamitas Beach - 8 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Chancla - ‬1 min walk
  • ‪La Cochi-loka - ‬1 min walk
  • ‪Mirai! - ‬1 min walk
  • ‪Mr. Kiwi - ‬1 min walk
  • ‪La Famiglia - ‬1 min walk

About this property

Hacienda Real del Caribe

Hotel with a rooftop terrace, steps from Quinta Avenida
At Hacienda Real del Caribe, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 85 per vehicle one-way, as well as an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Additional amenities include free newspapers, a terrace, and a garden.
Plasma TVs come with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, free local calls, and ceiling fans are also available.
Recreational amenities at the hotel include an outdoor pool.

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Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • MAGNOLIAS

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 10 for adults and USD 8 for children
  • Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 25 (one-way), (from 1 to 7 years old)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hacienda Real Caribe
Hacienda Real Caribe Hotel
Hacienda Real Caribe Hotel Playa del Carmen
Hacienda Real Caribe Playa del Carmen
Hacienda Real Caribe l Carmen
Hacienda Real del Caribe Hotel
Hacienda Real del Caribe Playa del Carmen
Hacienda Real del Caribe Hotel Playa del Carmen

Frequently asked questions

Is free cancellation available at Hacienda Real del Caribe?

Hacienda Real del Caribe offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see near Hacienda Real del Caribe?

This hotel is situated in Downtown Playa del Carmen within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. You'll also find Mamitas Beach and Playa del Carmen Maritime Terminal less than a mile away.

Is there parking available at Hacienda Real del Caribe?

No, this hotel doesn't offer parking.

Does Hacienda Real del Caribe include a casino on the premises?

No, Hacienda Real del Caribe doesn't have a casino.

Is there an indoor pool at Hacienda Real del Caribe?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

What do couples enjoy most about Hacienda Real del Caribe?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hacienda Real del Caribe have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hacienda Real del Caribe have a restaurant with a breakfast menu?

Yes, Hacienda Real del Caribe serves continental breakfast for a surcharge each morning at MAGNOLIAS.

Does Hacienda Real del Caribe allow pets to stay for free?

No, pets and service animals aren't allowed at Hacienda Real del Caribe.

Are there connecting rooms at Hacienda Real del Caribe?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hacienda Real del Caribe?

The closest major airport to Hacienda Real del Caribe is Cozumel Intl. Airport (CZM), which is 21.9 mi away (256 minutes by car).

Are there rooms with balconies at Hacienda Real del Caribe?

Yes, some guestrooms at Hacienda Real del Caribe offer a balcony.

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