Hacienda Real del Caribe

Hotel with a rooftop terrace, steps from Quinta Avenida

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk
Breakfast available
Room service
Bar
Housekeeping

Explore the area

Calle 10 entre 5a y 12, Playa del Carmen, QROO, 77710

Place, Quinta Avenida
‪1 min walk‬
Place, Playa del Carmen Main Beach
‪3 min walk‬
Place, Playa del Carmen Maritime Terminal
‪13 min walk‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Standard double queen

Excellent

65 sq ft
Sleeps 4
2 Queen Beds

Standard superior queen

Wonderful

Sleeps 2
1 Queen Bed

Room selected at Check-in

Good

Sleeps 4
1 Queen Bed OR 2 Double Beds

Room Standard

430 sq ft
Sleeps 4

Room Standard

269 sq ft
Sleeps 2

Room Superior with Bathtub

462 sq ft
Sleeps 4

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Hacienda Real del Caribe is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Playa del Carmen Main Beach. This 3.5-star hotel has 58 rooms and welcomes guests with a restaurant, an outdoor pool, and a rooftop terrace.

What's nearby

Quinta Avenida - 1 min walk - 0.0 miles
Playa del Carmen Main Beach - 3 min walk - 0.2 miles
Mamitas Beach - 8 min walk - 0.5 miles
Playa del Carmen Maritime Terminal - 13 min walk - 0.7 miles
Xcaret Eco Theme Park - 11 min drive - 6.1 miles

Getting around

Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

‪La Chancla - ‬1 min walk
‪La Cochi-loka - ‬1 min walk
‪La Ranita - ‬1 min walk
‪La Famiglia - ‬1 min walk
‪Mr. Chile - ‬1 min walk

About this property

Hacienda Real del Caribe

Hotel with a rooftop terrace, steps from Quinta Avenida

At Hacienda Real del Caribe, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 85 per vehicle one-way, as well as an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include free newspapers, a terrace, and a garden.

Plasma TVs come with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, free local calls, and ceiling fans are also available.

Recreational amenities at the hotel include an outdoor pool.

Similar properties

Pool
Free WiFi
Restaurant
Air conditioning

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)

Food and drink

Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 for adults and USD 8 for children
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

MAGNOLIAS

Things to do

Outdoor pool

Family friendly

Outdoor pool

Conveniences

24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Tour and ticket assistance

Outdoors

Garden
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Stair-free path to entrance
Tile flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathtub or shower
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Plasma TV with cable channels

Food and drink

Limited room service
Minibar

Air conditioning
Ceiling fan
Desk
Free local calls
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in fee: USD 20

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for continental breakfast: approximately USD 10 for adults and USD 8 for children
Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 2)
Airport shuttle fee per child: USD 25 (one-way), (from 1 to 7 years old)
Early check-in fee: USD 20 (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 4:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 9:00 PM.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hacienda Real Caribe

Hacienda Real Caribe Hotel

Hacienda Real Caribe Hotel Playa del Carmen

Hacienda Real Caribe Playa del Carmen

Hacienda Real Caribe l Carmen

Hacienda Real del Caribe Hotel

Hacienda Real del Caribe Playa del Carmen

Hacienda Real del Caribe Hotel Playa del Carmen

Frequently asked questions

Is free cancellation available at Hacienda Real del Caribe?

Hacienda Real del Caribe offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see near Hacienda Real del Caribe?

This hotel is situated in Downtown Playa del Carmen within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. You'll also find Playacar Beach and Mamitas Beach less than a mile away.

Will I be able to park at Hacienda Real del Caribe?

No, there isn't parking at this hotel.

Does Hacienda Real del Caribe include a casino on the premises?

No, Hacienda Real del Caribe doesn't have a casino.

Is there an indoor pool at Hacienda Real del Caribe?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Hacienda Real del Caribe?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hacienda Real del Caribe?

No, there isn't a spa tub at this hotel.

Does Hacienda Real del Caribe have a restaurant with a breakfast menu?

Yes, Hacienda Real del Caribe serves continental breakfast for a surcharge each morning at MAGNOLIAS.