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InterContinental Presidente Cozumel Resort & Spa

4.5 out of 5.0

Recent guest reviews

Three things made this an incredible stay: 1- There is no "all inclusive" option. No over-served loud drunks roaming around or keeping you up at night. 2- FANTASTIC private beach and AWESOME snorkeling right from the property. 3- Meticulously clean, perfectly maintained and ample staff. Great dining options!

Another excellent experience at The Presidente. Always.

This was our second time here and it is awesome. It is quiet,clean and the staff is so attentive. We go diving and the boat picks you up right there. The food was excellent as before. This is where we always stay.

AWESOME!!! Great property in all aspects! Everything was great!

Beautiful private beach. Friendly and attentive staff. Good food and drinks at 4 restaurants. Spacious and comfortable room. Will be back next winter.

This place is absolutely incredible. It is beautiful and maintained perfectly. The pictures don't do it justice. The staff is the best I've ever seen. They are friendly, thoughtful, and take pride in their hotel. Everyone wants you to have a good time. I cannot wait to stay here again!!!

The hotel is located on a beautiful private beach. When we arrived they upgraded our room to an oceanfront view suite. The food was excellent at all of the restaurants. The staff was very friendly and helpful. It was clear cleanliness was important. We enjoyed our vacation and would return to the same hotel.

Quiet peaceful resort. Getting a bit run down. But still a beautiful place.

The Presidente InterContinental Cozumel Resort Hotel is an excellent choice for a relaxing visit. This was the 5th or 6th time we have stayed at this property over the past 15 years and we were not disappointed. It was quiet, relaxing and met our expectations. The staff is super helpful, professional and friendly. The property is well maintained and is constantly being upgraded to meet their patron's needs. Food is excellent in their four restaurants and with varied menus. The daily breakfast buffet has an international flair with the choices as well as traditional Mexican fare and should not be missed. Cozumel Island is safe and hospitable to tourists with interesting dining and shopping available. It is a few dollars cab ride from the resort. Cruise ships have made Cozumel a popular stop but after 6-7 PM most have left and the evenings are very uncrowded. Enjoying the pools, the beach or with snorkeling, fishing or scuba diving at the hotel provides plenty to occupy your time before the sunset cocktail hour. Overall, great place and good value in my opinion.

Best staff and complete resort experience, we will definitely come back and recommend to anyone looking for a tropical location and relaxing time.

Clean and beautiful. The staff was friendly and thankfully spoke English very well.

excelent , excellent breakfast, the staff was very nice, beautiful hotel at the beautiful beach

The overall personal feel of the hotel was lacking from prior experiences. I have stayed there at least 5 times if not more. I used to walk in and feel like I was in paradise. This time I walked in and had to request numerous items that were missing. Nobody was unfriendly; however, there used to be a sense of extreme friendliness.

Beautiful hotel and grounds. Friendly and helpful staff. Delicious food.

We stayed in an ocean view suite, 4 floor. Nice big room, comfortable beds, sitting areas and with an awesome bathroom, huge, double vanity, soaking tub with ocean view, big shower, separate toilet. The balcony with 2 chairs and a small table would have had more room to have a lounge chair. I guess our room was one of the not renovated suites, but still fine. The hotel is really quite, even the air condition is really quite. There was a golf tournament going on when we were there, but still no noise in our room, perfect. Always a free lounge chair at the beach and pool. Very clean and well maintained. Nice snorkeling right there. So relaxing hanging out in the infinity pool looking out to the ocean with a drink in your hand. We had the adult only pool for ourselves. I guess it was low season. The guys at the dive shop and dive instructors were great. They handled all of our gear and cleaned it after our dive, it magically appeared the next day. Loved it. Diving as always in Cozumel awesome. 3 restaurants with great food selections, we liked all of them.

The hotel was elegant in a tropical way. The staff was always friendly always smiling and very helpful. We were diving and the boat picked us up just yards from our room door. The restaurants were wonderful and again the staff was great. I lost a part of my diving equipment and they found a replacement for me. The only real problem we had was we made the mistake of using a company called Local Expert (do not use these people) to pick us up and take us to the airport. When we could not arrange the return trip and the hotel staff tried also to call the company and could not talk to them, the staff made sure we got to the airport. A special thanks to manager Gustavo, the concierge johnni, Scuba du help Carlos "monkey". Restaurant help Marchel and the rest of the great staff!!!

All you can ask for in a resort in Cozumel...scuba diving right out of the hotel beach or dock. Great to share wonderful moments with the family and friends, not even needing to leave the resort.

Room was small, near the central air conditioning system for the property so it was very noisy. The A/C in the room was also noisy. Room was clean every day but it did not stop cockroaches to sneak into the room twice. Hotel facility is really good, staff is very friendly but we were not lucky enough with the room.

Greatly enjoyed our stay. Wonderful food and excellent waiters and hotel staff. We will definitely be back.

We had a wonderful experience at this hotel. Staff was very thoughtful and warm. The pools are exceptional and the grounds are groomed. We ate at the restaurants at the hotel and the food was very good, especially the seafood.

Carretera A Chankanaab Km 6-5 Cozumel QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

InterContinental Presidente Cozumel Resort & Spa places you within 2 miles (3 km) of Uvas Beach and Chankanaab National Park. This 220-room, 4.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa. It's near the airport and also near Stingray Beach and Corona Beach.


Dining

This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with breakfast, available for a fee.


Rooms

InterContinental Presidente Cozumel Resort & Spa's 220 rooms are air-conditioned and provide balconies, minibars, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include free newspapers, free bottled water, and safes.


Property features

InterContinental Presidente Cozumel Resort & Spa features a private beach, a full-service spa, and 2 outdoor pools. You can put free valet parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a health club, a sauna, and free WiFi in public areas.

Guest reviews for InterContinental Presidente Cozumel Resort & Spa

Everyone (22) Couples (77) Business (1) Family (71) Friends (10) Other (5)
5
Everyone

Three things made this an incredible stay: 1- There is no "all inclusive" option. No over-served loud drunks roaming around or keeping you up at night. 2- FANTASTIC private beach and AWESOME snorkeling right from the property. 3- Meticulously clean, perfectly maintained and ample staff. Great dining options!

By , from Clive, IA, USA on Apr 13, 2018

5
Everyone

Another excellent experience at The Presidente. Always.

By , from Kirkland, WA on Mar 29, 2018

5

wonderful

Everyone

This was our second time here and it is awesome. It is quiet,clean and the staff is so attentive. We go diving and the boat picks you up right there. The food was excellent as before. This is where we always stay.

By , from fort worth tx on Mar 12, 2018

5
Everyone

AWESOME!!! Great property in all aspects! Everything was great!

By , from tulsa ok on Mar 7, 2018

5

paradise

Everyone

Beautiful private beach. Friendly and attentive staff. Good food and drinks at 4 restaurants. Spacious and comfortable room. Will be back next winter.

By , from Minneapolis on Mar 6, 2018

5

unbelievable hotel, staff, and amenities

Couples

This place is absolutely incredible. It is beautiful and maintained perfectly. The pictures don't do it justice. The staff is the best I've ever seen. They are friendly, thoughtful, and take pride in their hotel. Everyone wants you to have a good time. I cannot wait to stay here again!!!

By , from Boston, MA on Mar 4, 2018

5

excellent vacation

Everyone

The hotel is located on a beautiful private beach. When we arrived they upgraded our room to an oceanfront view suite. The food was excellent at all of the restaurants. The staff was very friendly and helpful. It was clear cleanliness was important. We enjoyed our vacation and would return to the same hotel.

By , from Maine on Feb 22, 2018

4

best snorkeling

Everyone

Quiet peaceful resort. Getting a bit run down. But still a beautiful place.

By on Feb 18, 2018

5

consistent quality and staff...

Everyone

The Presidente InterContinental Cozumel Resort Hotel is an excellent choice for a relaxing visit. This was the 5th or 6th time we have stayed at this property over the past 15 years and we were not disappointed. It was quiet, relaxing and met our expectations. The staff is super helpful, professional and friendly. The property is well maintained and is constantly being upgraded to meet their patron's needs. Food is excellent in their four restaurants and with varied menus. The daily breakfast buffet has an international flair with the choices as well as traditional Mexican fare and should not be missed. Cozumel Island is safe and hospitable to tourists with interesting dining and shopping available. It is a few dollars cab ride from the resort. Cruise ships have made Cozumel a popular stop but after 6-7 PM most have left and the evenings are very uncrowded. Enjoying the pools, the beach or with snorkeling, fishing or scuba diving at the hotel provides plenty to occupy your time before the sunset cocktail hour. Overall, great place and good value in my opinion.

By , from Columbus, Ohio on Feb 1, 2018

5
Everyone

Best staff and complete resort experience, we will definitely come back and recommend to anyone looking for a tropical location and relaxing time.

By on Jan 15, 2018