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InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

5.0 star property
Hotel with private beach, full-service spa

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Photo gallery for InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

Exterior
4 restaurants, Italian cuisine
Suite, Multiple Beds, Ocean View | View from room
4 restaurants, Italian cuisine
Premium bedding, down comforters, minibar, in-room safe

Reviews

9.4

Exceptional

Popular amenities

  • Gym
  • Spa
  • On private beach
  • Pool
  • Restaurant
  • Breakfast available

Check-in time

4:00 PM

Check-out time

12:00 PM

Explore the area

Map
Carretera A Chankanaab Km 6-5, Cozumel, QROO, 77600
  • Popular LocationChankanaab Beach Adventure Park4 min drive
  • Popular LocationChankanaab National Park6 min drive
  • Popular LocationStingray Beach13 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)24 min drive

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About the neighborhood

Cozumel

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel places you within a 10-minute stroll of Discover Mexico Cozumel Park and Arrecifes de Cozumel National Park. This 218-room hotel has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Chankanaab Beach Adventure Park - 4 min drive
  • Chankanaab National Park - 6 min drive
  • Dolphin Discovery - 6 min drive
  • Punta Langosta Pier - 12 min drive
  • Stingray Beach - 13 min drive

Getting around

  • The nearest major airport is Cozumel Intl. Airport (CZM): 24-min drive, 8.3 mi/13.3 km.

Restaurants

  • ‪Puerta Maya - ‬9 min drive
  • ‪Margaritaville - ‬9 min drive
  • ‪Pancho's Backyard - ‬8 min drive
  • ‪Three Amigos Cozumel - ‬8 min drive
  • ‪Fat Tuesday's - ‬8 min drive

About this property

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

Hotel with private beach, full-service spa
InterContinental Presidente Cozumel Resort Spa, an IHG Hotel features a private beach, a full-service spa, and 2 outdoor pools. If you plan to drive, free valet parking is available. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a gym, a sauna, and outdoor tennis courts.
Guests can expect to find flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and laptop-compatible safes are also available.
A private beach and 2 outdoor tennis courts are featured at the hotel. 2 outdoor swimming pools are on site along with a sauna and a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The SPA. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Free self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 28 for adults and USD 14 for children
  • 2 bars/lounges
  • 4 restaurants
  • Snack bar/deli

Restaurants on site

  • Alfredo Di Roma Trattoria
  • El Caribeño
  • Faro Blanco
  • Le Cap Beach Club

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,709 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Pet weight must not exceed 20 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 22 per accommodation, per night
The resort fee includes:
  • Internet access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cozumel Presidente InterContinental
Cozumel Presidente InterContinental Resort
InterContinental Cozumel Presidente
InterContinental Presidente Cozumel Resort
InterContinental Presidente Cozumel
Intercontinental Cozumel
Presidente InterContinental Cozumel
Presidente InterContinental Cozumel Resort
Cozumel Presidente
Presidente Resort Cozumel
El Presidente Cozumel
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Presidente InterContinental Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa

Frequently asked questions

Is free cancellation available at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel on Aug 8, 2024 start from $276.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

This hotel in Cozumel is within a 10-minute walk of Discover Mexico Cozumel Park and Arrecifes de Cozumel National Park. You'll also find Paradise Beach and Chankanaab Beach Adventure Park within a short drive.

Is parking available on site at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

The SPA is the hotel's spa and services include deep-tissue massages, sports massages, Ayurvedic treatments, and body wraps.

Does InterContinental Presidente Cozumel Resort Spa, an IHG Hotel have a casino on the premises?

No, InterContinental Presidente Cozumel Resort Spa, an IHG Hotel doesn't have a casino.

Will I find an indoor pool at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

There are plenty of amenities for couples at this hotel, including a private beach, 2 outdoor pools, and 2 bars.

Does InterContinental Presidente Cozumel Resort Spa, an IHG Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does InterContinental Presidente Cozumel Resort Spa, an IHG Hotel have a restaurant that serves breakfast?

Yes, InterContinental Presidente Cozumel Resort Spa, an IHG Hotel has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will InterContinental Presidente Cozumel Resort Spa, an IHG Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel for a fee of USD 50 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

The closest major airport to InterContinental Presidente Cozumel Resort Spa, an IHG Hotel is Cozumel Intl. Airport (CZM), which is 8.3 mi away (24 minutes by car).

Are there rooms with balconies at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or pool views.

Does InterContinental Presidente Cozumel Resort Spa, an IHG Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel.

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 793 out of 1004 reviews" "
Rating 8 - Good. 141 out of 1004 reviews" "
Rating 6 - Okay. 41 out of 1004 reviews" "
Rating 4 - Poor. 17 out of 1004 reviews" "
Rating 2 - Terrible. 12 out of 1004 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really enjoyed our stay here. The food was great and we enjoyed everything about this resort.
Stayed 4 nights in Jul 2024

6/10 Okay

Jason, Mars

Traveled with partner
Liked: Cleanliness, staff & service
We are quite convinced that this resort, a few years ago, would have been very nice, however it is now looking a little dated, worn, and, thus struggles to uphold a five star overall experience. For example, the ceilings in the rooms show very visible signs of previous water damage. The beach while small, is excellent, with access to crystal clear water. The staff work hard and are very friendly. Entertainment is lacking. Overall, it’s a nice resort and if Cozumel is your choice of destination, then this should be on your list to consider.
Stayed 7 nights in Apr 2024

10/10 Excellent

Peter D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is as a perfect location for me and my two teenage sons to enjoy the ocean and the island. The easy access to dive boats from the hotel pier was a bonus. Staff were all pleasant and helpful. The room was spacious and perfectly clean with an outdoor shower and our own deck. Truly exceptional.
Stayed 7 nights in Apr 2024

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing! This place is great for families and diving!
Stayed 3 nights in Apr 2024

6/10 Okay

Patrick

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had a sewage backup TWICE during our stay. Fecal matter bubbled up and into our bathroom in two separate places. It stunk terribly and we had to vacate the room for hours while the staff cleaned. After the second occurrence we asked to be moved and were placed in a similar room aside for the lack of a king bed. We had to sit around for almost two hours while the room was made up for us. This new room had two beds which was pretty unromantic considering I proposed to my then girlfriend during our stay. While I did get a “yes” the hotel only offered us a $100 credit and chocolate covered strawberries that were unfortunately covered in coconut. We both thought (as well as our friends and families) that this was pretty insulting considering the human waste in our room. Our trip was a small fortune, so it’s fair to say we’ll probably never come back to this resort.
Stayed 5 nights in Feb 2024

8/10 Good

Benjamin, Lafayette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a blast at this gorgeous resort we come about every year
Stayed 7 nights in Apr 2024

10/10 Excellent

Cindy L

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treat you like a king here. I can not say enough about the staff here, they are very kind, attentive, and work very hard. I always stay here when I come to Cozumel, the property is in a very nice secluded spot on the beach but close to town so getting a taxi to town isn't a problem. You really feel like you're living the high life at this hotel.
Stayed 5 nights in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
A1
Stayed 3 nights in Apr 2024

8/10 Good

Anthony, North York

Liked: Cleanliness
New ocean view. Allows boats to use their dock. I wish their restaurant’s menu had more choices and table settings are cleaner.
Stayed 7 nights in Apr 2024

10/10 Excellent

Lance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive, property is gorgeous
Stayed 4 nights in Apr 2024

10/10 Excellent

Olivia

Traveled with family
Liked: Amenities
to Cozumel I will stay only in this Hotel. We were at a different hotel and end it up moving to Presidente.
Stayed 2 nights in Apr 2024

8/10 Good

Brenda

Stayed 4 nights in Apr 2024

10/10 Excellent

Aliceanne

Stayed 2 nights in Apr 2024

8/10 Good

Mimi

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Bania

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this resort is amazing!
Stayed 3 nights in Apr 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Ana Maria, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and the service excellent. All restaurants inside the property were amazing. the city center is 15 min drive away, no walking distance things to do outside the property.
Stayed 5 nights in Apr 2024

10/10 Excellent

angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was beautiful and the staff was azing
Stayed 4 nights in Apr 2024

10/10 Excellent

Sonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best property in Cozumel. A fabulous resort and worth the money.
Stayed 7 nights in Mar 2024

10/10 Excellent

Miguel

Stayed 1 night in Mar 2024

10/10 Excellent

Salma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my birthday trip just wished it was all inclusive
Stayed 4 nights in Feb 2024

10/10 Excellent

Evariste

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent service. Rooms are very clean and spacious. Much larger beach than other locations on Cozumel. Very friendly staff. Food was better than expected. Will definitely return.
Stayed 5 nights in Mar 2024

10/10 Excellent

Tayler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with wonderful staff. Thank you for a great time. Everyone was very accommodating. Very good for children. My four year old had a great time at the beach, pool and play area. We will be back
Stayed 4 nights in Mar 2024

10/10 Excellent

Cassiano, Ciudad de Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff level of attention.
Stayed 4 nights in Mar 2024