The property is very well maintained. The overall concept of the hotel is nice. There are only two restaurants you have to make reservations and the other two is walk-in. The layout of the hotel is amazing and has many amenities tennis, yoga, kids playground, gym, spa, snorkeling, cabanas, daycare. The hotel does have a small private beach which we got to enjoy the first evening when we arrived, but the only and last two days we were there the beach was covered in seaweed. The hotel staff worked many hours to clear it up but it kept coming in. This was the only downfall, we wanted to enjoy the beach but it was not possible.
We took 30 minutes to check in also if you call from you room at the concierge no answer after 10 minutes.. people are nice but need more staff to take care the hostess
Our favorite on the island. Great staff, super cool hotel.
Great location. Very good value. One small negative. If you prepay for breakfast and are able to go the cost is still charged
delicious restaurants, excellent service and perfect water.
Beautiful property, secluded, safe, friendly attentive staff.
Presidente is a gorgeous property that we have visited many times. It is truly relaxing and a great place to snorkel .
Loved snorkeling right off the beach. It is just out of town so out of the hubub of the cruise ships and close enough to run errands.
Amazing vacation and a great place to unplug. Staff are professional, accommodating, friendly, courteous, etc. rooms were impeccable and housekeeping crews were all o er it.. the restaurants were exceptional, best food I’ve had in Mexico for some time. The breakfast buffet was magical as well. Lots of fresh baked, hand made options and all dietary needs and wants are covered. I highly recommend this property and will be back for sure!
Simple but beautiful, quiet, with wonderful views!
Loved how quiet and laid back this place was. The staff was also amazing and very helpful
Best hotel on the island. Staff is outstanding, friendly and helpful with any requests. Location is great with tremendous snorkeling from shore. Particularly great at night. Saw lobsters ,eels, crabs ,stingrays, lion fish , puffersand most of the areas tropical fish. Also saw cuttle fish at night.
InterContinental Presidente Cozumel Resort Spa, an IHG Hotel places you within 3 miles (5 km) of popular attractions like Chankanaab National Park and Chankanaab Beach Adventure Park. This 218-room, 4.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa.
This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.
All of InterContinental Presidente Cozumel Resort Spa, an IHG Hotel's 218 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free bottled water. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Laptop-compatible safes, phones, and ironing boards are other standard amenities.
InterContinental Presidente Cozumel Resort Spa, an IHG Hotel features a private beach, a full-service spa, and 2 outdoor pools. If you plan to drive, free valet parking is available. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include a gym, a sauna, and outdoor tennis courts.
The property is very well maintained. The overall concept of the hotel is nice. There are only two restaurants you have to make reservations and the other two is walk-in. The layout of the hotel is amazing and has many amenities tennis, yoga, kids playground, gym, spa, snorkeling, cabanas, daycare. The hotel does have a small private beach which we got to enjoy the first evening when we arrived, but the only and last two days we were there the beach was covered in seaweed. The hotel staff worked many hours to clear it up but it kept coming in. This was the only downfall, we wanted to enjoy the beach but it was not possible.
We took 30 minutes to check in also if you call from you room at the concierge no answer after 10 minutes.. people are nice but need more staff to take care the hostess
Dear Guest, Thank you for taking the time to share feedback from your visit to Presidente InterContinental Cozumel. We are very sorry to hear check in experience was not as expected, please accept our apologies. We will look into this to provide a great stay in the near future. Sincerely.
Our favorite on the island. Great staff, super cool hotel.
Dear Guest, Greetings! Glad you have enjoyed a great experience! Thank you for choosing us once more, we appreciate it and love to read we are your favorite in Cozumel. Hope to have you back very soon to enjoy more of our little paradise! Warm regards, P. Beaury General Manager.
Great location. Very good value. One small negative. If you prepay for breakfast and are able to go the cost is still charged
Dear Guest, Hello from Cozumel. Thank you kindly for rating your stay with us and taking the time to share your experience at the resort. We are very glad you enjoyed our beautiful location. Thank you for the feedback on breakfast prepayment, we will look into it. Hope we have the pleasure to host you in the near future. P. Beaury General Manager.
Dear Guest, Thank you for rating your stay at Presidente InterContinental. Look forward to your next visit! P. Beaury General Manager.
Dear Guest, Thank you kindly for your excellent rating and recommendation. Look forward to your next visit! Warm regards, P. Beaury General Manager.
delicious restaurants, excellent service and perfect water.
Dear Guest, We appreciate your time to share your experience at our resort. We are glad excellent service was provided by our friendly staff and that our restaurants were delicious. It will be our pleasure to host you in the near future. P. Beaury General Manager.
Dear Guest, Thank you kindly for your excellent rating and recommendation. Look forward to your next visit! Warm regards, P. Beaury General Manager.
Dear Guest, Greetings from Cozumel. Thank you for having made Presidente InterContinental Cozumel your destination. We are very happy to read your review and we are sorry seaweed prevented you from enjoying the beach. North wind season is unpredictable and this happens. Hope you give us the opportunity of another visit to enjoy our little paradise. Warm regards.