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Hotel B Cozumel

3.5 out of 5.0

Hotel B Cozumel

3.5 out of 5.0

Recent guest reviews

Beautiful spot and great for snorkeling. It never felt crowded and we could always find a seat on the beach or pool. Staff are friendly and helpful and the restaurant is very good. The rooms are clean and charming but wish it had a mini fridge. We did know about the construction and most days it wasn't bad but one day it was very loud with a generator running all day just outside our room. Otherwise its a nice quiet location a short cab ride to town.

Try relaxing rooms were clean the staff was always willing to help.

The property is always clean and the food is pretty good. I assumed the construction of the addition would have been completed by now but it wasn't done. The noise was irritating and I didn't understand why they haven't rebuilt the dock/ladder. The day passes have increased in price by a lot and that has cut down on the number of non-hotel guests at the pool. Location and snorkeling are awesome.

Ocean view perfect. Staff friendly and helpful. Food ok

we loved it, especially the yoga every morning. Restaurant was very nice although pool service was somewhat lacking. Snorkeling was great as was the pool and Jacuzzi. The construction next door was quite annoying but it is what it is and will hopefully be over by the end of the year and will add a lot to the hotel. We would probably not stay there again till it was done ...

Great as usual. Been staying here for years , good staff foods great and just beautiful.

Love Cozumel! Hotel B is on the north end of the island which is more quiet. We love it!

Staff was helpful... restaurant staff a different story. Omar was great but the other waiters acted like we were bothering them. The food was reasonably priced and good for the most part. A very enjoyable time!

Jump from the jacuzzi to the ocean. Drink poolside or sit at the restaurant and look at the ocean. This place was phenomenal, can’t wait to see it when the addition is completed!

Nice location. Staff experience is highly dependent the person you deal with. Some staffare great; but most are average at best.

We've had good experiences here in past 2 years, but something went south here this year. Didn't seem as if the staff had been trained properly, especially the wait staff at the restaurant and the maid. Food was inconsistent and often missing, or rather never arrived at the table. At times we got tired of waiting for our food and just ask for the check which sometimes took another half hour or more. I've heard of laid-back but this took it to a new level. The towels were ratty looking and anything but soft. The cards to open the door didn't work most of the time. The jeep we got that was recommended by front desk was a piece of junk and overpriced. I will not return here

Front desk employees seemed preoccupied at the computer rather than acknowledging a guest. An advanced email was sent to request rooms on the second floor but they had no knowledge of the request (this has happened before). The dining room staff gave wonderful serve every day.

Super staff, great people like Andres and Miguel downstairs. We have been staying here since it was the old Hotel Fontan. Best deal on the island.

Always great here, made more improvements. Ben staying here for years, good food & pool

The service was very poor, food mediocre and staff not helpful nor motivated in the least bit concerning customer service. Our room was sprayed with pesticide while we were out for coffee. We came back to a room filled with noxious fumes that we had to evacuate, without any assistance from the staff. My wife and I both experienced headaches and nausea while in the room and for the entire afternoon thereafter. The manager on duty made a totally irresponsible claim that we would be "fine" and that they do this all of the time. When I asked for some form of compensation for the threat to our health and the ruining of the last morning and afternoon of our vacation he offered to take 10% off our room charges. This amounted to a paltry 90 pesos ($6 US) quite an insult considering we spent about $500 US there during our three night stay. Let me qualify this by saying that my wife and I do quite a lot of traveling and I have never written this scathing a review. Stay away!!

Hotel B, I cannot thank you enough for your wonderful hospitality during my April 2016 vacation. As a solo traveler, I felt very safe and supported by the wonderful Hotel B staff. From the moment I arrived to your hotel I knew I was in for a great few days. My room was so clean and comfortable. The ocean view was so relaxing and every night I was able to sit on my balcony and watch the amazing sunsets. Breakfast was always a great experience - Miguel and Kristian took great care of me everyday and my included American breakfast was a wonderful value! I also loved tasting the fresh juices, they were great. The grounds are well maintained and the decor is modern and chic. I love the hot tub right on the water's edge! Fransisco at the front desk was also so helpful!! The DJ for 80's night was very fun and played a great selection of music. I also loved having dinner on site - the ceviche was wonderful and my steak was HUGE. A special thanks to Chef Azahel Moran who gave me a private cooking class, he was very knowledgable and I can't wait to try the recipes at home. My only question for Hotel B is could you please consider putting mini-fridges in the rooms? I love exploring the island and bringing back goodies to my room but had no place to keep food. Also, your wonderful restaurant has huge portions and I would have loved to bring my leftovers back to my room for the next day. I've already selected my week for next April and look forward to booking as soon as possible!!

Nice pool area, beautiful caleta at the beach, good location, simple rooms

We stayed at Hotel B for a wedding that was being held there. It was perfect. It felt like we had the entire place to ourselves.

We have been to Cozumel many times and have watched it evolve from a small diver's island to a busy tourist destination. This was our first stay at the Hotel B. It was perfect for us....small, intimate, and away from the crowds. Its a cab ride away from the town,where there are many great restaurants and shops The hotel room was clean and the staff was courteous and helpful and most importantly, there was always a beach lounge available

Playa San Juan km 2.5 Highway Cozumel QROO

Hotel highlights

  • Free local cuisine breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Zona Hotelera Norte, Hotel B Cozumel is 1 mi (1.7 km) from Cozumel Country Club and Golf Course and within a 10-minute drive of other popular attractions like Punta Langosta Pier. This 3.5-star hotel has 45 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free local cuisine breakfast is served each morning from 7 AM to 11 AM. Enjoy a bite to eat at Costenito Bistro, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

Guests can expect to find free WiFi and 40-inch an LED TV with satellite channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, free local calls, and free bottled water.


Property features

At Hotel B Cozumel, guests have access to an outdoor pool, a spa tub, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Other amenities at this beach hotel include coffee/tea in a common area, free use of bicycles, and a library.

Room options

B Unique

King 1 | Sleeps 2

Deluxe Room, Oceanfront (Expedia)

Full 2 | King 1 | Sleeps 3

Ocean Front Room

Full 2 | Full 1 | Sleeps 3

Guest reviews for Hotel B Cozumel

Everyone (14) Couples (42) Family (8) Friends (11) Other (3)
3
Everyone

By on Apr 1, 2019

Review comment responded on Apr 25, 2019

Thanks for your comment. It helps us improve every day.

4
Families

Beautiful spot and great for snorkeling. It never felt crowded and we could always find a seat on the beach or pool. Staff are friendly and helpful and the restaurant is very good. The rooms are clean and charming but wish it had a mini fridge. We did know about the construction and most days it wasn't bad but one day it was very loud with a generator running all day just outside our room. Otherwise its a nice quiet location a short cab ride to town.

By on Mar 30, 2019

4
Everyone

Try relaxing rooms were clean the staff was always willing to help.

By on Mar 26, 2019

5
Partner Couples

The property is always clean and the food is pretty good. I assumed the construction of the addition would have been completed by now but it wasn't done. The noise was irritating and I didn't understand why they haven't rebuilt the dock/ladder. The day passes have increased in price by a lot and that has cut down on the number of non-hotel guests at the pool. Location and snorkeling are awesome.

By on Mar 7, 2019

5
Partner Couples

Ocean view perfect. Staff friendly and helpful. Food ok

By on Feb 11, 2019

5

excellent/better after construction complete

Everyone

we loved it, especially the yoga every morning. Restaurant was very nice although pool service was somewhat lacking. Snorkeling was great as was the pool and Jacuzzi. The construction next door was quite annoying but it is what it is and will hopefully be over by the end of the year and will add a lot to the hotel. We would probably not stay there again till it was done ...

By , from Colorado on Jun 18, 2018

Review comment responded on Jun 26, 2018

Dear MIke Thanks for those beautiful words. a pleasure that you enjoyed your stay. We hope you visit us for the aprtura of our new property and enjoy with us the new experience of B Cozumel

5
Everyone

Great as usual. Been staying here for years , good staff foods great and just beautiful.

By on Mar 25, 2018

5

on the beach. great location!

Everyone

Love Cozumel! Hotel B is on the north end of the island which is more quiet. We love it!

By , from Minneapolis on Feb 14, 2018

4

laid back and charming by the ocean

Everyone

Staff was helpful... restaurant staff a different story. Omar was great but the other waiters acted like we were bothering them. The food was reasonably priced and good for the most part. A very enjoyable time!

By , from Ontario on Feb 12, 2018

5

on the water

Everyone

Jump from the jacuzzi to the ocean. Drink poolside or sit at the restaurant and look at the ocean. This place was phenomenal, can’t wait to see it when the addition is completed!

By , from Pasadena, CA on Dec 11, 2017