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Recent guest reviews

We absolutely loved this resort. Definitely coming back.

We had the best time here!! Amazing staff, super clean, and all the food options you could imagine!! Definitely will be back!

Staff was super nice and helpful genuine and kind. Property beautiful well maintained. Room service great. Beach always clean. Have a kids club with little park and small water park which was fun for our kids.

All staff was excellent. Suggestion to have small but Cute garbage disposals at swimming pool bar areas to avoid garbage from straws, pineapple skin etc. to be left at bar making it look dirty dirty. Otherwise all service was great!

The food and service were excellent.

We had our best family vacation ever at the Grand Fiesta! Unbelievable staff, amazing facilities, and non-stop activities!

This property is beyond 5 star. The service was unbelievable. Beach, pools, restaurants were all great! You will be happy you chose this place I promise!

This hotel met all our expectations and more. From the moment we entered the resort we were treated like Royalties. My husband and I were pampered and well taken care the entire stay. We were there for our wedding Anniversary and they definitely made it a special and memorable one. Can't wait to visit again with our kids next year. A huge thanks to Maribel one of the reservation consultant who made sure everything was planned smoothly.

Add more Asian food

Cleaning staff was the best when it came to keeping rooms cleaned I was shocked they clean rooms 3x a day the best , food was ok need better selection in the food department other than that excellent

The service is spectacular resort wide. The attention to their guests is mind blowing each restaurant not only had excellent food but had such great staff and options for food. Traveled with small children and they loved it all as well. Grand fiesta has several fun activities for the kids, as a family and even for adults. We will definitely be back.

Customer service is excellent! The food is very good!

When we arrived at the hotel first impression was really awful, they didn’t welcome us with water or anything. The front desk were very rude. Then we got to the room first dinner was ok nothing special. Then after the first night the room didn’t have hot water, so I had to shower my 2 little kids with cold water. Second something wrong with the shower head was leaking water all night. Third the room was not clean properly and I have pictures. They offered us insurance when we got to the hotel, and I bought it. Then out our group of 30 people, I’m the only tested positive because I bought the insurance so you guys can collect money from the insurance. I tested outside negative and I tested again once I entered USA and still negative. Then after I bought the insurance, they said I have to test again at the hotel with extra charge. Then why would you offer insurance to people if it doesn’t cover anything! The food at the hotel is horrible, almost no good food at all. We were eating cheese, chicken, and steak Quesadilla the whole trip :( The AC thermostat doesn’t work, you can’t control the AC We brought a floaty with us, they told us can’t use it at the pool, where can we use it! We went to the kids club was no Electricity and outside but only had 30 people capacity, what?? They use the copy and paste method without using their heads, truly sad.

Need more entertainment and variety of food.

Good

Blvd. Kukulcan km. 9.5 Cancun QROO

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Zona Hotelera within a 5-minute walk of Plaza Caracol Mall, Grand Fiesta Americana Coral Beach Cancun - All Inclusive is within a few miles (5 km) of other popular sights like La Isla Shopping Mall. This 602-room, 4.5-star property has 4 outdoor pools along with a full-service spa and 7 restaurants.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6:30 AM to 11:00 AM. There are ample dining options with 7 onsite restaurants, including Le Basilic, which specializes in French cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.


Rooms

Guests can expect plasma TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Balconies, minibars, and coffee makers are other standard amenities.


Property features

Guests of Grand Fiesta Americana Coral Beach Cancun - All Inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. You can take advantage of free valet parking, along with a shuttle from the hotel to the airport (available 24 hours) for USD 43.25 per person. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a gym, a rooftop terrace, and free WiFi in public areas.

Room options

Infinite Ocean Front Honeymoon Master Suite (1 King)

1 King Bed | Sleeps 3

Ocean Front Two Bedroom Family & Friends Suite (1K+2Q)

1 King Bed and 2 Queen Beds | Sleeps 6

Room, 1 King Bed, Non Smoking (Grand Club Unlimited Experience)

Sleeps 6

Infinite Ocean Front Two Bedroom Master Suite (1K+2Q)

1 King Bed and 2 Queen Beds | Sleeps 6

Guest reviews for Grand Fiesta Americana Coral Beach Cancun - All Inclusive

Everyone (28) Couples (19) Family (27)
5
Family Family with small children

We absolutely loved this resort. Definitely coming back.

By on Nov 29, 2022

5
Partner Couples

We had the best time here!! Amazing staff, super clean, and all the food options you could imagine!! Definitely will be back!

By on Oct 23, 2022

Review comment responded on Oct 24, 2022

Dear Brittany,We are thrilled to read your visit was excellent. We also appreciate your taking the time to highlight the services you thoroughly enjoyed. We look forward to welcoming you in a not so far future.

5
Everyone

Staff was super nice and helpful genuine and kind. Property beautiful well maintained. Room service great. Beach always clean. Have a kids club with little park and small water park which was fun for our kids.

By on Sep 6, 2022

Review comment responded on Sep 6, 2022

Dear Anthony,Thank you so much for your kind review and your kind words; we are happy to learn we could exceed your expectations. We look forward to welcoming you soon!

4
Family

All staff was excellent. Suggestion to have small but Cute garbage disposals at swimming pool bar areas to avoid garbage from straws, pineapple skin etc. to be left at bar making it look dirty dirty. Otherwise all service was great!

By on Aug 22, 2022

Review comment responded on Aug 22, 2022

Dear Maribel,Thank you for sharing your experience with us. We appreciate your suggestion; I've shared your review with our Pool Manager.We look forward to welcoming you again the next time you're in Cancun!

5
Everyone

The food and service were excellent.

By on Aug 10, 2022

Review comment responded on Aug 10, 2022

Dear Marc, Thank you for sharing your experience with us. It is great that you enjoyed every detail. We look forward to welcoming you in a not so far future!

5
Everyone

We had our best family vacation ever at the Grand Fiesta! Unbelievable staff, amazing facilities, and non-stop activities!

By on Aug 3, 2022

Review comment responded on Aug 3, 2022

Dear Kirk, Thank you for allowing us to host you and for sharing your kind comment. We are delighted to read that we have exceeded your expectations. We hope to welcome you again soon.

5
Everyone

By on Jul 24, 2022

5
Family Family with small children

This property is beyond 5 star. The service was unbelievable. Beach, pools, restaurants were all great! You will be happy you chose this place I promise!

By on Jul 22, 2022

Review comment responded on Jul 22, 2022

Dear Chris, Thank you for your kind comments. We are happy to hear that you enjoyed your stay with us! We hope to welcome you again soon.

5
Partner Couples

This hotel met all our expectations and more. From the moment we entered the resort we were treated like Royalties. My husband and I were pampered and well taken care the entire stay. We were there for our wedding Anniversary and they definitely made it a special and memorable one. Can't wait to visit again with our kids next year. A huge thanks to Maribel one of the reservation consultant who made sure everything was planned smoothly.

By on Jul 18, 2022

4
Family with small children Friends

Add more Asian food

By on Jul 8, 2022

Review comment responded on Jul 8, 2022

Dear Mibao, Thank you for your review. We appreciate your suggestion. We look forward to hosting you on your next visit to Cancun!

Grand Fiesta Americana Coral Beach Cancun - All Inclusive

Blvd. Kukulcan km. 9.5, Cancun, QROO 77500
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