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Recent guest reviews

Great place to stay for about a week or less. They don’t have activities to keep you engage

Staff was very helpful and accommodating Our door didn’t latch right but we didn’t find that out until the last day

Amazing place! The stuff was extremely helpful

The beach at the property was really nice and pretty. The food was great and the staff was wonderful. The only think we did not like was the noise in our room from the people that would hang out outside of the bar area.

Wonderful view.

I consider the Nyx hotel a intimate hotel. The staff went above and beyond to make thier guest comfortable

The service was outstanding isabela from the beach server was one of a kind

We booked 2 rooms for 2 nights driving through on a 2 week road trip. Spent almost $800 and come to find out many things are not included in the "all-inclusive". For example, Corona Beer is not part of the AI. They say 4 restaurants, 1 is for breakfast, 1 (sushi and was excellent) is not open every day, 1 is the dinner buffet and the last one is Italian but not included in the all-inclusive since we only booked 2 nights... but 4 room night because we had 2 rooms. Very confusing and felt like everything we wanted was not included. No Elite option so everything is included either. Many better hotels in the same price range to choose from. Would not go back or refer anyone.

I absolutely love this place me and my boyfriend are very glad we chose this place. Staffs are amazingly nice and helpful. We will definitely be back. The only problem was we did not have electricity for a while which was very inconvenient for us. Other than that amazing atmosphere, food drinks amazing.

Great service! I had a great stay at NYX! The food was great and it was a short distance to downtown.

We had the best time, very relaxing, staff so amazingly nice and hardworking. Rooms were clean and everything was sanitized. Would definitely come again. The guys in activity section by the pool were super awesome, recommend us a great little authentic restaurant called Taco Rigo, food was sooo great can’t recommend it enough best tacos ever.

Nice hotel with a great stuff and food. Very clean, all stuff members are making sure everything is on a top.

I loved staying here. The staff was very friendly and accommodating. Honorio was such a great help and very nice! Food and location was great! I will stay here again.

The service was terrible. It is not a all inclusive resort. There's only one buffet place. The rest you have to pay for. The jacuzzi was broken. They book us into a room that was already occupied. When we walked in that room the couple were in the middle of intercourse. We went to tell the front desk they didn't even care. It's not good at all. I had to call for my shower neing stopped up.

Blvd. Kukulkan, Manzana 52, Km 11.5 Cancun QROO

Hotel highlights

  • Walking distance to La Isla Shopping Mall and Chac Mool Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Zona Hotelera, Hotel NYX Cancun All Inclusive is a leisurely stroll from popular sights such as La Isla Shopping Mall and Chac Mool Beach. This 196-room, 3.5-star property welcomes guests with 2 outdoor pools, 4 restaurants, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 11 AM. Relish the international cuisine at Deck, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service.


Rooms

The 196 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free bottled water. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.


Property features

Guests staying at Hotel NYX Cancun All Inclusive enjoy access to 2 outdoor pools, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 35 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include a spa tub, a terrace, and laundry facilities.

Room options

Superior Suite

1 King Bed | Sleeps 3

Standard Room

1 Queen Bed | Sleeps 2

Suite (Sunset)

1 King Bed | Sleeps 3

Junior Room

1 King Bed | Sleeps 3

Guest reviews for Hotel NYX Cancun All Inclusive

Everyone (25) Couples (21) Family (20)
4
Everyone

By on Jul 17, 2021

Review comment responded on Jul 28, 2021

Dear Guest, Thank you very much for sharing your kind rating. We are glad to know that you had a pleasant stay with us and we hope you were able to enjoy all the excellent services we have to offer. We hope you can visit us again, to pamper you. Best regards. Guest Experience Manager.

4
Partner Couples

Great place to stay for about a week or less. They don’t have activities to keep you engage

By on Jul 17, 2021

Review comment responded on Jul 17, 2021

Dear Guest, Thank you for sharing your valuable review. It's gratifying that you had a great time during your stay. We have an entertainment team on the pool area that offer activities in order to make your stay more fun. I'm sorry if it weren't up to your expectations, however we appreciate your comments in order to improve our services. We hope you can visit us again, to offer you an even better stay. Warmest regards. Guest Experience Manager.

4
Family

Staff was very helpful and accommodating Our door didn’t latch right but we didn’t find that out until the last day

By on Jun 25, 2021

Review comment responded on Jun 26, 2021

Dear Guest, Thank you for sharing your kind review. We truly appreciate that you had a great time during your stay, It is heartwarming to known that the services offered by our staff, were great, making of your stay, a better experience. We hope to have you back, to pamper you again. Warmest regards. Guest Experience Manager.

5
Partner Couples Friends

Amazing place! The stuff was extremely helpful

By on Jun 22, 2021

Review comment responded on Jun 24, 2021

Dear Guest, Thank you for sharing your kind review. It is gratifying to known that you had an amazing stay with us, and the services provided by our staff were beyond your expectation. We are looking forward to welcoming you back to pamper you again. Warmest regards.

5
Partner Couples

The beach at the property was really nice and pretty. The food was great and the staff was wonderful. The only think we did not like was the noise in our room from the people that would hang out outside of the bar area.

By on Jun 8, 2021

Review comment responded on Jun 9, 2021

Dear Guest Thank you very much for sharing with us your pleasant comments about your experience in our hotel. We are pleased to know how much you enjoyed your stay with us. We appreciate that you mentioned the friendly atmosphere that Hotel NYX Cancun offered you. Our main goal is to make you feel pampered. We hope to have the opportunity to welcome you again.

4
Everyone

By on May 31, 2021

Review comment responded on Jun 11, 2021

Dear Guest Thank you very much for your rating. We hope you can give us the opportunity to provide you with the service you deserve next time. We look forward to seeing you again.

5
Partner Couples

Wonderful view.

By on May 28, 2021

Review comment responded on May 30, 2021

Dear Guest, Thank you for sharing your lovely review. We are glad to know that you had a great time with us and had enjoyed the services that we had to offer. We hope you have you back to pamper you again. Warmest regads. Guest Experience Manager.

4
Family

I consider the Nyx hotel a intimate hotel. The staff went above and beyond to make thier guest comfortable

By on May 17, 2021

Review comment responded on May 17, 2021

Dear Guest Receive our warmest greetings. Allow us to thank you for your kind comments about your recent experience at our hotel. We truly appreciate you mentioned all the good things you enjoyed with us. We look forward to welcoming you again.

5
Everyone

By on May 9, 2021

Review comment responded on May 20, 2021

Dear Guest Thank you very much for your rating. We hope you can give us the opportunity to provide you with the service you deserve next time. We look forward to seeing you again.

5
Family

The service was outstanding isabela from the beach server was one of a kind

By on May 8, 2021

Review comment responded on May 9, 2021

Dear Guest Thank you very much for sharing with us your pleasant comments about your experience in our hotel. We are pleased to know how much you enjoyed your stay with us. We appreciate that you mentioned the friendly atmosphere that Hotel NYX Cancun offered you. Our main goal is to make you feel pampered. We hope to have the opportunity to welcome you again.

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