Skip to main content
Beginning of main content

Recent guest reviews

Excellent staff and great hotel amenities. Just minor issues with the bathroom

Gave me a free ocean room view upgrade and the staff are very friendly .... food and drinks are great!

Beautiful,and clean room located in nice area. Close to a lot stores,and restaurant. Front desk clerks are not friendly, blunt,and highly rude to tourist.

Boulevard Kukulcan S N Km 12 5 Cancun QROO

Hotel highlights

  • Steps from Cancun Interactive Aquarium and La Isla Shopping Mall
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Zona Hotelera, Canopy by Hilton Cancun La Isla is next to popular attractions like Cancun Interactive Aquarium and La Isla Shopping Mall. This 174-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's connected to a shopping center in central Cancun and also close to Aquaworld and Tortuga Beach.


Dining

Enjoy a leisurely bite to eat at Azulinda Cafe & Bar, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. For your convenience, a continental breakfast is served for a fee each morning from 8:00 AM to 11:00 AM.


Rooms

All of Canopy by Hilton Cancun La Isla's 174 shared rooms provide minibars, coffee makers, and safes. 50-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also standard. Housekeeping is available on request.


Property features

Built in 2020, the brand new Canopy by Hilton Cancun La Isla offers an outdoor pool, a fitness center, and a rooftop terrace. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a 24-hour business center, and free use of bicycles.

Room options

Junior Suite, 1 King Bed (Panoramic View)

1 King Bed | Sleeps 4

Room, 2 Queen Beds (Sunset Bay View)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 King Bed | Sleeps 2

Room, 2 Queen Beds (La Isla)

2 Queen Beds | Sleeps 4

Guest reviews for Canopy by Hilton Cancun La Isla

Everyone (3) Couples (1) Family (1)
4
Family with small children Family

Excellent staff and great hotel amenities. Just minor issues with the bathroom

By , from Raleigh on Dec 21, 2020

Review comment responded on Dec 23, 2020

Thanks to the feedback you kindly let us know, we know that we are on the right track and will continue to strive to improve every day.

5
Partner Couples

Gave me a free ocean room view upgrade and the staff are very friendly .... food and drinks are great!

By , from Asuncion on Nov 30, 2020

Review comment responded on Nov 30, 2020

Thanks to the feedback you kindly let us know, we know that we are on the right track and will continue to strive to improve every day.

5
Everyone

By on Oct 22, 2020

Review comment responded on Oct 22, 2020

Thank you for taking a moment to share your experience. I am pleased to hear you found the Hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. We will continue to strive to improve every day!

4
Everyone

By on Oct 11, 2020

Review comment responded on Oct 15, 2020

Thank you for taking a moment to share your experience. I am pleased to hear you found the Hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. We will continue to strive to improve every day!

1
Everyone

Beautiful,and clean room located in nice area. Close to a lot stores,and restaurant. Front desk clerks are not friendly, blunt,and highly rude to tourist.

By , from Atlanta,Ga on Sep 22, 2020

Review comment responded on Sep 23, 2020

Thank you for taking a moment to share your experience. We’re sorry you were unhappy with our Front Desk service. We’ll work hard to fix the issue you experienced. Thanks for letting us know.

url importing http://www.orbitz.com/Cancun-Hotels-Canopy-by-Hilton-Cancun-La-Isla.h39524686-p2.Hotel-Reviews
There was an error importing /Cancun-Hotels-Canopy-by-Hilton-Cancun-La-Isla.h39524686-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Cancun-Hotels-Canopy-by-Hilton-Cancun-La-Isla.h39524686-p2.Hotel-Reviews