Excellent staff and great hotel amenities. Just minor issues with the bathroom
Gave me a free ocean room view upgrade and the staff are very friendly .... food and drinks are great!
Beautiful,and clean room located in nice area. Close to a lot stores,and restaurant. Front desk clerks are not friendly, blunt,and highly rude to tourist.
Located in Zona Hotelera, Canopy by Hilton Cancun La Isla is next to popular attractions like Cancun Interactive Aquarium and La Isla Shopping Mall. This 174-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's connected to a shopping center in central Cancun and also close to Aquaworld and Tortuga Beach.
Enjoy a leisurely bite to eat at Azulinda Cafe & Bar, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. For your convenience, a continental breakfast is served for a fee each morning from 8:00 AM to 11:00 AM.
All of Canopy by Hilton Cancun La Isla's 174 shared rooms provide minibars, coffee makers, and safes. 50-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also standard. Housekeeping is available on request.
Built in 2020, the brand new Canopy by Hilton Cancun La Isla offers an outdoor pool, a fitness center, and a rooftop terrace. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a 24-hour business center, and free use of bicycles.
Excellent staff and great hotel amenities. Just minor issues with the bathroom
Gave me a free ocean room view upgrade and the staff are very friendly .... food and drinks are great!
Thanks to the feedback you kindly let us know, we know that we are on the right track and will continue to strive to improve every day.
Thank you for taking a moment to share your experience. I am pleased to hear you found the Hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. We will continue to strive to improve every day!
Thank you for taking a moment to share your experience. I am pleased to hear you found the Hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. We will continue to strive to improve every day!
Beautiful,and clean room located in nice area. Close to a lot stores,and restaurant. Front desk clerks are not friendly, blunt,and highly rude to tourist.
Thank you for taking a moment to share your experience. We’re sorry you were unhappy with our Front Desk service. We’ll work hard to fix the issue you experienced. Thanks for letting us know.
Thanks to the feedback you kindly let us know, we know that we are on the right track and will continue to strive to improve every day.