Iberostar Selection Cancún - All Inclusive

4.5 star property
Luxury resort on the beach, with 9 outdoor pools

Choose dates to view prices

Photo gallery for Iberostar Selection Cancún - All Inclusive

View from property
Property video
Reception
Free minibar, in-room safe, desk, laptop workspace
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive

Explore the area

View in a map
Boulevard Kukulcan, Km. 17, Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, Marlin Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Premium Room, Ocean View

7.6 out of 10
Good
(52 reviews)
  • Ocean view
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Partial Ocean View

8.0 out of 10
Very good
(29 reviews)
  • Partial ocean view
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Villa, Oceanfront

  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Villa, Oceanfront (Swim Out)

7.0 out of 10
Good
(6 reviews)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Room, Balcony, Ocean View

7.2 out of 10
Good
(42 reviews)
  • Ocean view
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Villa, Poolside

7.0 out of 10
Good
(19 reviews)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Villa, Poolside

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

Premium Room, Balcony, Ocean View

  • Ocean view
  • 398 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Villa, Oceanfront (Swim Out)

  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Villa, Oceanfront

  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Partial ocean view
  • 398 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Premium Room, Ocean View

  • Ocean view
  • 398 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Single Room Premium with Sea View

  • 398 sq ft
  • Sleeps 1

Double Room Premium with Sea View

  • 398 sq ft
  • Sleeps 4

Double Room Premium with Sea View

  • 398 sq ft
  • Sleeps 1

Double Room Premium with Sea View

  • 398 sq ft
  • Sleeps 4

Double Room Premium with Partial Sea View

  • 398 sq ft
  • Sleeps 1

Double Room Premium with Partial Sea View

  • 398 sq ft
  • Sleeps 4

Villa with View

  • 624 sq ft
  • Sleeps 1

Villa with View

  • 624 sq ft
  • Sleeps 4

Villa with View

  • 624 sq ft
  • Sleeps 1

Villa with View

  • 624 sq ft
  • Sleeps 4

Villa with Sea View

  • 624 sq ft
  • Sleeps 1

Villa with Sea View

  • 624 sq ft
  • Sleeps 4

Quadruple Room Premium

  • 398 sq ft
  • Sleeps 4

Single Room Premium

  • 398 sq ft
  • Sleeps 1

Double Room Premium

  • 398 sq ft
  • Sleeps 4

Suite, Oceanfront

  • Ocean view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

Suite, Oceanfront

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Master)

  • Sea view
  • 1475 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

Suite, Ocean View (Master)

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1475 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room (Promo)

  • Garden view
  • 398 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Premium Room (Promo)

  • Garden view
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Room

  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Room

  • 398 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Suite with Sea View

  • 957 sq ft
  • Sleeps 4

Suite with Sea View

  • Sleeps 1

Suite with Sea View

  • Sleeps 4

Suite Master with Sea View

  • Sleeps 3

Suite Master with Sea View

  • Sleeps 1

Quadruple Room Premium with Sea View

  • 398 sq ft
  • Sleeps 4

Quadruple Room Premium with Partial Sea View

  • 398 sq ft
  • Sleeps 4

Villa with View

  • 624 sq ft
  • Sleeps 4

Quadruple Room Premium with Sea View

  • 398 sq ft
  • Sleeps 4

Villa with View

  • 624 sq ft
  • Sleeps 4

Villa

  • 624 sq ft
  • Sleeps 4

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About the neighborhood

Cancun

Located in Zona Hotelera, Iberostar Selection Cancún - All Inclusive is a leisurely stroll from popular sights such as La Isla Shopping Mall and Hotel Zone Beaches. This 426-room, 4.5-star resort welcomes business and leisure travelers with 9 outdoor pools, a private beach, and a golf course.

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 miles
  • Luxury Avenue Shopping Mall - 2 min walk - 0.1 miles
  • Hotel Zone Beaches - 5 min walk - 0.3 miles
  • Marlin Beach - 5 min walk - 0.3 miles
  • La Isla Shopping Mall - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬5 min walk
  • ‪Hacienda Sisal - ‬4 min walk
  • ‪Club Bistro - ‬6 min walk
  • ‪Ilios Restaurant - ‬8 min walk

About this property

Iberostar Selection Cancún - All Inclusive

Luxury resort on the beach, with 9 outdoor pools
Iberostar Selection Cancún - All Inclusive features a private beach, a golf course, and a full-service spa. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 700 per person one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this all-inclusive resort include 9 outdoor pools, a free water park, and a children's pool.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include free minibar items, coffee makers, and safes.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a complimentary water park, a private beach, and an outdoor tennis court. 9 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Al Mar Restaurant
  • American Bistro
  • El Laguito
  • La Horma
  • Naga Hibachi

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 9 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Optional golf privileges
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 108,996 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Eco-friendly cleaning products used
  • Lifeguards
  • Living plant wall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 700 per person (one-way)
  • Airport shuttle fee per child: MXN 700 (one-way)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 25 years old.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Iberostar
All Inclusive Iberostar Cancun
Cancun All Inclusive Iberostar
Cancun Iberostar
Cancun Iberostar All Inclusive
Iberostar All Inclusive Cancun
Iberostar Cancun
Iberostar Cancun All Inclusive
Hilton Cancun Resort
Hilton Golf Spa Resort Cancun
Iberostar Cancun Hotel Cancun
Iberostar Cancun All Inclusive All-inclusive property
Iberostar All Inclusive All-inclusive property
Iberostar All Inclusive
Iberostar Selection Cancun All Inclusive All-inclusive property
Iberostar Selection All Inclusive All-inclusive property
Iberostar Selection All Inclusive
All-inclusive property Iberostar Selection Cancun All Inclusive
Iberostar Selection Cancun All Inclusive Cancun
Iberostar Cancun All Inclusive
Iberostar Selection Inclusive

Frequently asked questions

Will I find all-inclusive rates at Iberostar Selection Cancún - All Inclusive?

Iberostar Selection Cancún - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include soccer, tennis, and water fitness classes.

How much does it cost to stay at Iberostar Selection Cancún - All Inclusive?

As of Feb 8, 2026, prices found for a 1-night stay for 2 adults at Iberostar Selection Cancún - All Inclusive on Feb 9, 2026 start from $920.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Iberostar Selection Cancún - All Inclusive?

Iberostar Selection Cancún - All Inclusive offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to do near Iberostar Selection Cancún - All Inclusive?

This resort is situated in Zona Hotelera within a short 12-minute walk of La Isla Shopping Mall and also 6 minutes on foot from Hotel Zone Beaches. You'll also find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach within a short drive.

Is there parking available at Iberostar Selection Cancún - All Inclusive?

Yes, valet parking and self parking are offered for free at the resort. Accessible parking is also available for guests.

Is there a spa available at Iberostar Selection Cancún - All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, body wraps, and couples treatments.

Does Iberostar Selection Cancún - All Inclusive include a casino at the property?

No, Iberostar Selection Cancún - All Inclusive doesn't have a casino.

Is there an indoor pool at Iberostar Selection Cancún - All Inclusive?

No, this resort doesn't have an indoor pool; however, there are 9 outdoor pools and 2 hot tubs.

What amenities will couples enjoy at Iberostar Selection Cancún - All Inclusive?

This waterfront resort offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private pools.

Are there hot tubs at Iberostar Selection Cancún - All Inclusive?

Yes, this resort has 2 spa tubs.

Does Iberostar Selection Cancún - All Inclusive have a restaurant with a breakfast menu?

Yes, Iberostar Selection Cancún - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does Iberostar Selection Cancún - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Iberostar Selection Cancún - All Inclusive.

Does Iberostar Selection Cancún - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this resort.

What is the closest airport to Iberostar Selection Cancún - All Inclusive?

The closest major airport to Iberostar Selection Cancún - All Inclusive is Cancun Intl. Airport (CUN), which is 12 mi away (19 minutes by car).

Are there rooms with balconies at Iberostar Selection Cancún - All Inclusive?

Yes, some guestrooms at this resort offer either a furnished balcony or a terrace where guests can enjoy ocean or garden views.

Does Iberostar Selection Cancún - All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Iberostar Selection Cancún - All Inclusive.

Iberostar Selection Cancún - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 499 out of 1014 reviews
Rating 8 - Good. 245 out of 1014 reviews
Rating 6 - Okay. 122 out of 1014 reviews
Rating 4 - Poor. 70 out of 1014 reviews
Rating 2 - Terrible. 78 out of 1014 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Xiaohui

Liked: Cleanliness
Stayed 4 nights in Nov 2025

10/10 Excellent

Raul Jerome

Stayed 2 nights in Nov 2025

6/10 Okay

kamran

Traveled with group
Liked: Cleanliness
I recently stayed at Iberostar Selection Cancun for my friend’s wedding. The property is beautiful, with stunning ocean views and a clean, well-kept beach. However, while the setting feels five-star, the experience overall was closer to a solid three-star stay. Some staff were friendly and professional, while others seemed tired or disinterested. Communication could be tricky with a few employees who spoke little English, but most people tried to help and were polite. The Steakhouse was the highlight — excellent ribeye and great service. The Italian restaurant, La Horma, was the opposite; our server was impatient and rolled his eyes when we ordered, which really took away from the experience, though the dessert there was fantastic. The pool and beach areas were beautiful and well maintained, with a very alert lifeguard who made us feel safe. The infinity pool and swim-up bars were perfect for relaxing. Entertainment, however, could be better. Daytime activities were limited, and most evening shows felt aimed at kids. Our room was bright and had a great view, but the shower had no door, leaving the floor wet every time. Still, housekeeping was reliable and the front desk followed up after every request, which was impressive. Overall, Iberostar Selection Cancun offers a beautiful location, great food at the Steakhouse, and excellent housekeeping — but the inconsistent service and weak entertainment keep it from feeling truly five-star.
Stayed 5 nights in Nov 2025

8/10 Good

hassan

Stayed 4 nights in Jul 2025

6/10 Okay

Bianca Sleiman

Stayed 6 nights in Oct 2025

10/10 Excellent

Laura

Stayed 4 nights in Oct 2025

10/10 Excellent

Freddy, WASHINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Stay at Iberostar Cancun! ✨ I had an absolutely wonderful experience at the Iberostar Cancun. From the moment I arrived, the staff was incredibly friendly and attentive, always going the extra mile with a genuine smile. They truly made the atmosphere welcoming and relaxing. The cleanness of the rooms was impeccable—spotless and well-maintained, which made a huge difference to our comfort. And let's talk about the food! Everything we tried was delicious. The variety and quality, from the buffets to the specialty restaurants, were outstanding. Overall, it was a fantastic vacation. I wholeheartedly recommend this hotel and will definitely be coming back! Freddy Andres Rubio
Stayed 7 nights in Oct 2025

10/10 Excellent

Liliya

Love this place
Stayed 5 nights in Oct 2025

10/10 Excellent

TARA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, friendly staff, food was average. Pool area was beautiful, water was a little cold.
Stayed 7 nights in Oct 2025

8/10 Good

Kosovare

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great But my room wasnt the same room that I booked
Stayed 6 nights in Oct 2025

10/10 Excellent

Isabel

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel facilities very well kept and clean. Staff very friendly, good beverages options, great food availability, kids camp was excellent. Will definitely recommend.
Stayed 6 nights in Oct 2025

4/10 Poor

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was great! The food was terrible. I think I lost 15 pounds the week we stayed.
Stayed 6 nights in Oct 2025

6/10 Okay

Roxanne

Traveled with group
Liked: Amenities, property conditions & facilities
Pool is great Service nit so much Oceanside needs cleaning Activities are great but not very engaging esp. At night.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how everything you needed was close by.
Stayed 5 nights in Oct 2025

4/10 Poor

Lynn

Stayed 5 nights in Sep 2025

10/10 Excellent

Marcia Paola, Ciudad Autonoma de Buenos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 8 nights in Oct 2025

10/10 Excellent

Shawn

Stayed 4 nights in Oct 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Food wasn’t that great
Stayed 5 nights in Oct 2025

10/10 Excellent

Ale

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!! Will be back next year
Stayed 4 nights in Oct 2025

10/10 Excellent

Emely

Liked: Cleanliness, staff & service, property conditions & facilities
Clean area staff food
Stayed 4 nights in Oct 2025

8/10 Good

Sandra

Traveled with family
Liked: Staff & service
The food is not the greatest anymore. Very repetitive. If you go, make sure to try the a la carte restaurants
Stayed 5 nights in Oct 2025

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. It was great to be in a place that felt clean and safe. Everything at the hotel was amazing from cleaning staff to beautiful views. I enjoyed it all around.
Stayed 3 nights in Oct 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. Our room was fabulous! The room service was good. We made a reservation for 6 at the Japanese steakhouse for a birthday celebration and they said it was made for only two people so we ended up not eating there. That was our biggest let down.
Stayed 5 nights in Oct 2025

2/10 Terrible

Daniel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
the room dirty, the food not great, the poor service, the rooms need to be upgraded, valet awful, they make me lose my Transportacion.
Stayed 3 nights in Oct 2025

2/10 Terrible

Jacob

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was so outdated. The rooms were old and not clean. The toilet would gurgle and bubble when others flushed. The staff was not very helpful and were so slow. The food was very mediocre. Waited on hold for 30mins every call. The concierge marked us as a no show for our shuttle when we were standing waiting for our shuttle an hour before hand. Overall a very poor experience
Stayed 3 nights in Oct 2025