Iberostar Selection Cancún - All Inclusive in Cancun

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Luxury resort on the beach, with 9 outdoor pools

Choose dates to view prices

Where to?

Dates

March 2025

April 2025

9 outdoor pools, pool umbrellas, sun loungers

Free minibar, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Hot Tub

Explore the area

Boulevard Kukulcan, Km. 17, Cancun, QROO, 77500

Marlin Beach
‪5 min walk‬
Cancun Interactive Aquarium
‪12 min walk‬
La Isla Shopping Mall
‪12 min walk‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪19 min drive‬

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Room options

Premium Room, Partial Ocean View (Accessible)

398 sq ft
Partial ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View

398 sq ft
Partial ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Premium Room (Promo)

398 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Villa, Oceanfront

624 sq ft
Ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Standard Suite, Ocean View

398 sq ft
Ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room, Balcony, Ocean View

398 sq ft
Ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Villa, Oceanfront (Swim Out)

624 sq ft
Ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Villa, Poolside

624 sq ft
Sleeps 1
1 King Bed

Last room available

398 sq ft
Sleeps 1
1 King Bed OR 1 Double Bed

Premium Room, Ocean View

398 sq ft
Ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

Suite, Ocean View (Master)

1475 sq ft
Sea view
Sleeps 3
1 King Bed

Premium Room (Promo)

398 sq ft
Sleeps 1
1 King Bed OR 2 Double Beds

Suite, Ocean View (Master)

1475 sq ft
Sea view
Sleeps 1
1 King Bed

Suite, Oceanfront

958 sq ft
Ocean view
Sleeps 1
1 King Bed

Suite, Oceanfront

958 sq ft
Sea view
Sleeps 4
1 King Bed OR 2 Double Beds

Standard Suite, Ocean View

398 sq ft
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Villa, Oceanfront

624 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View

398 sq ft
Partial ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room, Ocean View

398 sq ft
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Last room available

398 sq ft
Sleeps 4
1 Double Bed OR 1 King Bed

Villa, Poolside

624 sq ft
Sleeps 4
1 King Bed

Villa, Oceanfront (Swim Out)

624 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room, Balcony, Ocean View

398 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View (Accessible)

398 sq ft
Partial ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Double Room Premium With Partial Sea View

Partial sea view
Sleeps 4
1 Double Bed and 1 King Bed

Villa With View

Sleeps 4
2 Double Beds

Quadruple Room Premium With Partial Sea View

Partial sea view
Sleeps 4
1 King Bed and 1 Double Bed

Handicapped Room With Partial Sea View

Partial sea view
Sleeps 4
2 Double Beds

Quadruple Room Premium With Sea View

Sea view
Sleeps 4
1 King Bed and 1 Double Bed

Suite With Sea View

Sea view
Sleeps 4
2 Double Beds

Double Room Premium With Sea View

Sea view
Sleeps 4
1 Double Bed and 1 King Bed

Quadruple Room Premium With Sea View

Sea view
Sleeps 4
1 King Bed and 1 Double Bed

Villa With View

Sleeps 4
2 Double Beds

Villa With View

Sleeps 4
1 King Bed and 1 Double Bed

Handicapped Room With Partial Sea View

Partial sea view
Sleeps 4
2 Double Beds

Double Room Premium With Sea View

Sea view
Sleeps 4
1 Double Bed and 1 King Bed

Villa With View

Sleeps 4
2 Double Beds

Suite Master With Sea View

Sea view
Sleeps 3
2 Double Beds

Villa With Sea View

Sea view
Sleeps 4
2 Double Beds

Suite With Sea View

Sea view
Sleeps 4
2 Double Beds

Suite With Sea View

Sea view
Sleeps 4
2 Double Beds

Villa

Sleeps 4
2 Double Beds

Suite With View

Sleeps 4
2 Double Beds

About the neighborhood

Cancun

Located in Zona Hotelera, Iberostar Selection Cancún - All Inclusive is a leisurely stroll from popular sights such as La Isla Shopping Mall and Hotel Zone Beaches. This 426-room, 4.5-star resort welcomes business and leisure travelers with 9 outdoor pools, a private beach, and a golf course.

View more Resorts in Cancun

What's nearby

Kukulcan Plaza Shopping Mall - 1 min walk - 0.0 miles
Marlin Beach - 5 min walk - 0.3 miles
Cancun Interactive Aquarium - 12 min walk - 0.7 miles
La Isla Shopping Mall - 12 min walk - 0.7 miles
Aquaworld - 3 min drive - 1.7 miles

Getting around

Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

‪La Veranda - ‬6 min walk
‪El Fish Fritanga - ‬5 min walk
‪Ilios Restaurant - ‬8 min walk
‪mb Restaurant - ‬9 min walk
‪Taboo Cancun - ‬13 min walk

About this property

Iberostar Selection Cancún - All Inclusive

Luxury resort on the beach, with 9 outdoor pools

Iberostar Selection Cancún - All Inclusive features a private beach, a golf course, and a full-service spa. Free valet and self parking are available, and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this all-inclusive resort include 9 outdoor pools, a free water park, and a children's pool.

Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include free minibar items, coffee makers, and safes.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a water park, a private beach, and an outdoor tennis court. 9 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Premium bedding, free minibar, in-room safe, blackout drapes

Pool
All inclusive
Spa
Kids pool

includes taxes & fees

$369 per night

Apr 1 - Apr 2

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Roundtrip airport shuttle (surcharge)
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

5 bars/lounges
5 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

American Bistro
El Laguito
El Maguey Restaurant
La Horma
Naga Hibachi

Things to do

18-hole golf course
2 hot tubs
9 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Golf
Golf clubhouse
Golf clubs/equipment
Gym
Optional golf privileges
Outdoor tennis court
Playground
Pro golf shop
Sauna
Shopping
Steam room
Yoga classes

Family friendly

9 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
Free water park access
In-room babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

108,996 square feet of conference space
24-hour business center
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On a private beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

8 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Sports massages
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel

1 building
9 floors
Ballroom
Banquet hall
Built in 1992
Eco-friendly cleaning products used
Living plant wall
Reception hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Shower/bathtub combination
Towels provided

Entertainment

32-inch LCD TV with cable channels

Food and drink

Coffee/tea maker
Free stocked minibar
Limited room service

Air conditioning
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Children and extra beds

Up to 2 kids 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property is professionally cleaned

Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 25 years old.
This property accepts credit cards, debit cards, and cash.
This property uses eco-friendly cleaning products.
The property is professionally cleaned.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

All Inclusive Iberostar

All Inclusive Iberostar Cancun

Cancun All Inclusive Iberostar

Cancun Iberostar

Cancun Iberostar All Inclusive

Iberostar All Inclusive Cancun

Iberostar Cancun

Iberostar Cancun All Inclusive

Hilton Cancun Resort

Hilton Golf Spa Resort Cancun

Iberostar Cancun Hotel Cancun

Iberostar Cancun All Inclusive All-inclusive property

Iberostar All Inclusive All-inclusive property

Iberostar All Inclusive

Iberostar Selection Cancun All Inclusive All-inclusive property

Iberostar Selection All Inclusive All-inclusive property

Iberostar Selection All Inclusive

All-inclusive property Iberostar Selection Cancun All Inclusive

Iberostar Selection Cancun All Inclusive Cancun

Iberostar Cancun All Inclusive

Iberostar Selection Inclusive

Frequently asked questions

Will I find all-inclusive rates at Iberostar Selection Cancún - All Inclusive?

Iberostar Selection Cancún - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include soccer, tennis, and water fitness classes.

Is free cancellation available at Iberostar Selection Cancún - All Inclusive?

Iberostar Selection Cancún - All Inclusive offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to do near Iberostar Selection Cancún - All Inclusive?

This resort is situated in Zona Hotelera within a short 12-minute walk of La Isla Shopping Mall and also 6 minutes on foot from Hotel Zone Beaches. You'll also find Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Will I be able to park at Iberostar Selection Cancún - All Inclusive?

Yes, valet parking and self parking are offered for free at the resort. Accessible parking is also available for guests.

Is there a spa available at Iberostar Selection Cancún - All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, body wraps, and couples treatments.

Does Iberostar Selection Cancún - All Inclusive include a casino at the property?

No, Iberostar Selection Cancún - All Inclusive doesn't have a casino.

Is there an indoor pool at Iberostar Selection Cancún - All Inclusive?

No, this resort doesn't have an indoor pool; however, there are 9 outdoor pools and 2 hot tubs.

Is Iberostar Selection Cancún - All Inclusive a good place to stay for couples?

This waterfront resort offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private pools.

Are there hot tubs at Iberostar Selection Cancún - All Inclusive?

Yes, this resort has 2 spa tubs.

Does Iberostar Selection Cancún - All Inclusive have a restaurant with a breakfast menu?

Yes, Iberostar Selection Cancún - All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Iberostar Selection Cancún - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Iberostar Selection Cancún - All Inclusive.

Are there connecting rooms at Iberostar Selection Cancún - All Inclusive?

No, there aren't connecting guestrooms at this resort.

What is the closest airport to Iberostar Selection Cancún - All Inclusive?

The closest major airport to Iberostar Selection Cancún - All Inclusive is Cancun Intl. Airport (CUN), which is 12 mi away (19 minutes by car).

Can I book a room with a balcony at Iberostar Selection Cancún - All Inclusive?

Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy ocean or garden views.

Does Iberostar Selection Cancún - All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Iberostar Selection Cancún - All Inclusive.

Iberostar Selection Cancún - All Inclusive Reviews

7.8

Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Francisco

Dec 13, 2024

Liked: Cleanliness, staff & service

Stayed 3 nights in Dec 2024

10/10 Excellent

Petra Charlotte Ruth, Surrey

Dec 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Second time at this resort. Friendly staff, great variety of food and of course the fabulous beach.

Stayed 8 nights in Oct 2024

10/10 Excellent

Luis M

Traveled with family

Dec 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was friendly. Love their pools and easy access to beach area.

Stayed 6 nights in Nov 2024

10/10 Excellent

Madhur

Dec 8, 2024

Stayed 3 nights in Nov 2024

8/10 Good

Luca Del

Traveled with family

Dec 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

mostly all was good. we were unfortunate to experience bad weather to fully enjoy the resort, however the staff/maintenance could have at least warmed up the pool and have working hot tubs. they were freezing, we just stayed in our room on a windy cloudy day. property is nice too walk around, the staff was also nice and professional. the room was great. the bed the shower and views were amazing. also very clean property. food slightly below average. they need to take the Mexican restaurant seriously. the hibachi was fun. some staff members tried to sell drugs which was disappointing and possibly unsafe. I would choose this resort again though.

Stayed 6 nights in Dec 2024

10/10 Excellent

Michel st

Traveled with group

Dec 7, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Service was outstanding. The whole staff is eager to help

Stayed 6 nights in Dec 2024

6/10 Okay

Min, Burnaby

Dec 7, 2024

Stayed 9 nights in Nov 2024

10/10 Excellent

Laura, Great Falls

Traveled with family

Dec 6, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was all very friendly and attentive. We enjoyed all the food, however we did not try the American Bistro. They are doing updates on the rooms. We had an ocean view with the balcony and enjoyed sitting there relaxing. You do want to get a lounger early, as they fill up fast. We spent most of our time on the beach.

Stayed 5 nights in Nov 2024

10/10 Excellent

José David

Traveled with family

Dec 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

this is the best hotel resort I've been

Stayed 4 nights in Nov 2024

10/10 Excellent

Sathiyanand

Dec 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It’s a great experience with wonderful amenities & service.

Stayed 4 nights in Nov 2024

10/10 Excellent

Subashini

Traveled with group, Traveled with family

Dec 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is neat and clean with many attractions. Infinity pool with breathtaking ocean view and food in La harmo Italian restaurant are at the top of the list among other incredible things we enjoyed! Catamaran trip to Isla Mujeres was another highlight!

Stayed 6 nights in Nov 2024

10/10 Excellent

Kulasekar

Traveled with family and small children

Dec 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

XXX

Stayed 6 nights in Nov 2024

10/10 Excellent

Ganesh Kumar

Traveled with family and small children, Traveled with family

Nov 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good pool and clean beach and good service

Stayed 6 nights in Nov 2024

6/10 Okay

Ruben

Nov 28, 2024

Liked: Staff & service

Variety of food options.

Stayed 4 nights in Nov 2024

8/10 Good

Krzysztof

Nov 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I think this property shiuld be lowered to a 4 star property

Stayed 4 nights in Nov 2024

8/10 Good

Elias

Nov 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Nov 2024

8/10 Good

Jerson

Traveled with family

Nov 27, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a really good experience here! The beach and property is beautiful! Check in was quick and easy and we were thankful our room was ready after a long travel day! We got an ocean view room and it was well worth it! The property is a little outdated but that didn't affect our experience. The food and drink options were great, we never went hungry or thirsty! Our concierge Alessandro was great! He attended to us daily! The only things I would say needs improvement would be the "no reservation" policy, since it is good and bad at the same time but I think there should be a back up policy when trying to contact the guest when the table is ready and the jacuzzi definitely needs to be changed since we have seen better at other resorts. We personally loved the Italian restaurant the best but the buffet was delicious as well! The staff was always kind and helpful! I would reccommend this property to friends and family. We miss the beautiful weather and hope to be back soon!

Stayed 7 nights in Nov 2024

6/10 Okay

Mayra

Nov 25, 2024

Liked: Cleanliness, property conditions & facilities

Food was ok. Resort is beautiful. Had a steak & Italian restaurant which was first come, first serve, by the time they opened the waiting line was already booked. Ate buffet food for dinner 5 days.

Stayed 6 nights in Nov 2024

6/10 Okay

Misty M

Traveled with family

Nov 24, 2024

Liked: Amenities

This property had great restaurants with excellent food. The Naga Hibachi was great, our chef was interactive, and gave us so much food. The steak restaurant was excellent and cooked perfectly. The buffet had a lot of options, somewhat bland for myaste, but good. The wait staff was hit or miss, from being ignored to well taken care of. The bar staff was hit or miss as well. We went from being ignored ( not busy at all ) to having excellent drinks with staff that remembered us and knew exactly what we wanted. The cleaning staff was also intermittent, from roses on the bed and a perfectly clean room, to no clean towels, bed made with dirty sheets, and empty water bottles. A shower that leaked and mold at corners in the wall and some of the grout in-between the tiles. Also empty glasses, dirty plates, etc.. lined the halls by the doors for full days. Gross The front desk was excellent very helpful. Overall OK, we have been to other resorts so we have expectations ( not excessive by any means ), but just consistency throughout seemed lacking

Stayed 4 nights in Nov 2024

8/10 Good

Navrose

Nov 24, 2024

Stayed 4 nights in Oct 2024

2/10 Terrible

Howa, Pittsburg

Traveled with family and small children

Nov 24, 2024

Disliked: Staff & service, amenities, property conditions & facilities

I’ve been coming to this resort a few times and have seen the decline in both service and experience. I had an early arrival (around 9am) to the resort and was told at check in that the room isn’t ready and would be ready at 3pm. Well, that time rolls around and the room isn’t ready. I wanted to speak to upper management and was told to come back in 40 minutes and the room would be ready. Once in the room, I only saw more issues. The first one would be that the door would not lock and we actually had a young child. Leave the room without our knowledge and had to contact security. Fortunately, the ordeal was over in about five minutes, but the lack of maintenance on the room is extremely concerning. We also had a lot of condensation with our AC unit and had another young child slip on the puddle of water and hit their head on the ground. The third concern would be in regards to water entering the room when there is rain and high winds occuring. The room had water about 1 foot from the balcony into the room, which resulted in another child slipping. We were given the option of switching to another room that was considered an upgrade, but had significantly less storage space which was a priority with four individuals sharing a room, so we weren’t able to take the upgrade. We never had upper management reach out to us in regards to the child going missing or to even address or many other small concerns that haven’t been listed here. We definitely won’t be returning.

Stayed 4 nights in Nov 2024

10/10 Excellent

Ajish

Traveled with family

Nov 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great summer vacation here. We stayed at the Hilton and hard rock earlier but the staff in Iberostar are so humble and amazing. The nightly entertainment shouldn’t be missed. Food is alright but Hardrock and Hilton are better. They should have a few more restaurants. The Italian, Mexican and the steakhouse were out favorite. Breakfast is amazing and I really was fond of the elderly gentleman who was at the omelette station. Omelets are stunning. The walks on the white sand beach are amazing. We got a slightly upgraded room but while we had a view of ocean from the balcony we couldn’t see the pools and the property. My family loved the ocean view and at night you can spend a lot of time listening to the waves crashing at the beach a few steps away from you. We booked all our excursions (Tulúm,chichen izza, isla mujeres) through the travel desk in the hotel ( Christina from W2M) and all trips were fantastic with great guides. Overall we felt heavy leaving Iberostar. This is now one place we would live to go back to.

Stayed 5 nights in Aug 2024

8/10 Good

Fadi

Traveled with family

Nov 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was great in some aspects, but lacking in others. Rooms were clean but room service is slow. Depending on when you go to eat at the buffet, the servers can be overwhelmed with the number of customers and you will have to wait for a while before getting served. Pools are nice, bur they can be cold and The outside Jacuzzi is not warm

Stayed 6 nights in Nov 2024