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Hilton Cancun Mar Caribe All-Inclusive Resort

4.5 star property

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Photo gallery for Hilton Cancun Mar Caribe All-Inclusive Resort

Exterior
Property video
Honeymoon Suite - King Bed | Bathroom | Free toiletries, hair dryer, slippers, towels
Ballroom
8 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Boulevard Kukulcan Km 17, Zona Hotelera, Cancun, QROO, 77500
  • Place, Maya Museum of Cancun
    ‪3 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪5 min walk‬
  • Place, Delfines Beach
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Ocean View

9.0 out of 10
Wonderful
(63 reviews)
  • Ocean view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Ocean View Suite - 1 King 2 Murphy Beds

Premium Ocean View Suite - 1 King 2 Murphy Beds | Living area | Smart TV, foosball

Premium Ocean View Suite - 1 King 2 Murphy Beds

8.6 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Beachfront Room - King Bed - Terrace

Enclave Beachfront Room - King Bed - Terrace | Down comforters, pillowtop beds, in-room safe, desk

Enclave Beachfront Room - King Bed - Terrace

7.4 out of 10
Good
(6 reviews)
  • Beach view
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub, Beachfront (Enclave)

Smart TV, foosball

Suite, 1 King Bed, Jetted Tub, Beachfront (Enclave)

10.0 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Beachfront (Enclave)

Smart TV, foosball

Suite, Multiple Beds, Beachfront (Enclave)

9.8 out of 10
Exceptional
(6 reviews)
  • Beach view
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Enclave Beachfront 2 Bedroom Suite - 1Kg 2Qn 2 Mphy

Smart TV, foosball

Enclave Beachfront 2 Bedroom Suite - 1Kg 2Qn 2 Mphy

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 1620 sq ft
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, Multiple Beds, Beachfront (Enclave, Plunge Pool)

View from room

Suite, Multiple Beds, Beachfront (Enclave, Plunge Pool)

10.0 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom, Patio (Pool)

Suite, 1 Bedroom, Patio (Pool) | Living area | Smart TV, foosball

Suite, 1 Bedroom, Patio (Pool)

9.2 out of 10
Wonderful
(9 reviews)
  • 1130 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Enclave Beachfront 2 Bedroom Suite - Plunge Pool - 1Kg 2Qn 2 Mphy

View from room

Enclave Beachfront 2 Bedroom Suite - Plunge Pool - 1Kg 2Qn 2 Mphy

  • Beach view
  • 1620 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for Ocean View Accessible Suite - RI Shower

Ocean View Accessible Suite - RI Shower | Down comforters, pillowtop beds, in-room safe, desk

Ocean View Accessible Suite - RI Shower

9.0 out of 10
Wonderful
(2 reviews)
  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Down comforters, pillowtop beds, in-room safe, desk

Suite, 2 Bedrooms, Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 1620 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Twin Beds

View all photos for Enclave Honeymoon Suite - King Bed

Enclave Honeymoon Suite - King Bed | Living area | Smart TV, foosball

Enclave Honeymoon Suite - King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite - King Bed

Honeymoon Suite - King Bed | Living area | Smart TV, foosball

Honeymoon Suite - King Bed

  • Ocean view
  • 1130 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy

Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy | Down comforters, pillowtop beds, in-room safe, desk

Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy

  • Beach view
  • 1620 sq ft
  • Sleeps 8
  • 1 King Bed

View all photos for Ocean View Room - 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Ocean View Room - 2 Queen Beds

9.2 out of 10
Wonderful
(79 reviews)
  • Ocean view
  • 441 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

8.6 out of 10
Excellent
(93 reviews)
  • Ocean view
  • 560 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Beachfront Room - 2 Queen - Balcony

Down comforters, pillowtop beds, in-room safe, desk

Enclave Beachfront Room - 2 Queen - Balcony

9.0 out of 10
Wonderful
(33 reviews)
  • Beach view
  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Beachfront Room - 2 Queen - Terrace

Down comforters, pillowtop beds, in-room safe, desk

Enclave Beachfront Room - 2 Queen - Terrace

8.0 out of 10
Very good
(13 reviews)
  • Beach view
  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Beachfront (Enclave, Ground Floor)

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Beachfront (Enclave, Ground Floor)

8.0 out of 10
Very good
(6 reviews)
  • Beach view
  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pool and Patio View Room - 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Pool and Patio View Room - 2 Queen Beds

8.2 out of 10
Very good
(19 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View (Mobility)

Room, 2 Queen Beds, Ocean View (Mobility) | Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Ocean View (Mobility)

8.4 out of 10
Very good
(11 reviews)
  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Resort View Room - King Bed

Down comforters, pillowtop beds, in-room safe, desk

Resort View Room - King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • Resort view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Resort View Room - 2 Queen Beds

Resort View Room - 2 Queen Beds | Down comforters, pillowtop beds, in-room safe, desk

Resort View Room - 2 Queen Beds

9.0 out of 10
Wonderful
(31 reviews)
  • Resort view
  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Iberostar Cancun Golf Course, Hilton Cancun Mar Caribe All-Inclusive Resort is within 2 miles (3 km) of other popular sights such as Delfines Beach. This 540-room, 4.5-star property welcomes business and leisure travelers with 13 outdoor pools, a full-service spa, and 8 restaurants.

What's nearby

  • Maya Museum of Cancun - 3 min walk - 0.2 miles
  • Iberostar Cancun Golf Course - 5 min walk - 0.3 miles
  • Oasis Arena - 13 min walk - 0.7 miles
  • Delfines Beach - 14 min walk - 0.8 miles
  • Aquaworld - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪Bahia Rodizzio - ‬6 min walk
  • ‪Playa - Beach - ‬3 min walk
  • ‪Flama - ‬3 min walk
  • ‪Piña Colada - ‬6 min walk
  • ‪Tun-kul - ‬6 min walk

About this property

Hilton Cancun Mar Caribe All-Inclusive Resort

Guests of Hilton Cancun Mar Caribe All-Inclusive Resort have access to a full-service spa, 13 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available on request) for USD 25 per person roundtrip. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach property include a 24-hour gym, a sauna, and a rooftop terrace.
Smart TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Other amenities include coffee makers, safes, and desks.
13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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8.6 out of 10, Excellent, 3,286 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • 4 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • La Luce
  • Maxal
  • Noriku
  • Seasalt
  • Vela

Things to do

  • 13 outdoor pools
  • 24-hour gym
  • Air hockey
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 13 outdoor pools
  • Children's pool
  • Free children's club
  • In-room crib
  • Mini-fridge
  • Playground
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 80 per pet, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 17 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 300 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 25 per person (roundtrip)
  • Airport shuttle fee per child: USD 25 (roundtrip), (up to 15 years old)
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 500 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number ORC180608L73

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Royal Uno All Inclusive Resort Spa
Hilton Cancun Mar Caribe All Inclusive Resort
Hilton Cancun Mar Caribe All-Inclusive Resort Cancun

Frequently asked questions

Can I book all-inclusive rate plans at Hilton Cancun Mar Caribe All-Inclusive Resort?

Hilton Cancun Mar Caribe All-Inclusive Resort has all inclusive rates that come with all meals included. Activities include water fitness classes and theme parties.

How much does it cost to stay at Hilton Cancun Mar Caribe All-Inclusive Resort?

As of Mar 22, 2026, prices found for a 1-night stay for 2 adults at Hilton Cancun Mar Caribe All-Inclusive Resort on Apr 13, 2026 start from $520, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hilton Cancun Mar Caribe All-Inclusive Resort?

Hilton Cancun Mar Caribe All-Inclusive Resort offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see near Hilton Cancun Mar Caribe All-Inclusive Resort?

This property is situated in Zona Hotelera, just steps from Maya Museum of Cancun, and within a 10-minute walk of Iberostar Cancun Golf Course and Nichupté Lagoon. You'll also find Delfines Beach and La Isla Shopping Mall within a short drive.

Is there parking available at Hilton Cancun Mar Caribe All-Inclusive Resort?

Yes, valet and self parking are offered for free at the property.

Is there a spa at Hilton Cancun Mar Caribe All-Inclusive Resort?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, and body wraps.

Does Hilton Cancun Mar Caribe All-Inclusive Resort have luxury amenities?

Yes, guests can indulge in luxuries such as 13 outdoor pools, beachside massages, and a poolside restaurant at this property.

Does Hilton Cancun Mar Caribe All-Inclusive Resort feature a casino on the premises?

No, Hilton Cancun Mar Caribe All-Inclusive Resort doesn't have a casino.

Will I find an indoor pool at Hilton Cancun Mar Caribe All-Inclusive Resort?

No, this property doesn't have an indoor pool; however, there are 13 outdoor pools.

What do couples enjoy most about Hilton Cancun Mar Caribe All-Inclusive Resort?

This beachfront property offers many amenities for couples such as a beach bar and some guestrooms include a private pool and a private outdoor hot tub.

Are there hot tubs at Hilton Cancun Mar Caribe All-Inclusive Resort?

No, but guests can enjoy a sauna at this property.

Does Hilton Cancun Mar Caribe All-Inclusive Resort feature a restaurant that includes a breakfast menu?

Yes, Hilton Cancun Mar Caribe All-Inclusive Resort has 8 restaurants, and serves breakfast for a surcharge.

Will Hilton Cancun Mar Caribe All-Inclusive Resort allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hilton Cancun Mar Caribe All-Inclusive Resort for a fee of USD 80 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hilton Cancun Mar Caribe All-Inclusive Resort?

Yes, you can book connecting rooms at this property for your group or family vacation.

How close is the airport from Hilton Cancun Mar Caribe All-Inclusive Resort?

The closest major airport to Hilton Cancun Mar Caribe All-Inclusive Resort is Cancun Intl. Airport (CUN), which is 10.1 mi away (19 minutes by car).

Are there rooms with balconies at Hilton Cancun Mar Caribe All-Inclusive Resort?

Yes, some guestrooms at this property offer either a furnished balcony and a furnished patio where guests can enjoy ocean and resort views.

Does Hilton Cancun Mar Caribe All-Inclusive Resort have a wedding venue on site?

There are wedding services available at Hilton Cancun Mar Caribe All-Inclusive Resort if that's in your vacation plans.

Hilton Cancun Mar Caribe All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2325 out of 3866 reviews
Rating 8 - Good. 815 out of 3866 reviews
Rating 6 - Okay. 410 out of 3866 reviews
Rating 4 - Poor. 165 out of 3866 reviews
Rating 2 - Terrible. 151 out of 3866 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Teresa L

Stayed 4 nights in Feb 2026

10/10 Excellent

Melanie

Stayed 7 nights in Feb 2026

2/10 Terrible

Teodora

Stayed 4 nights in Jan 2026

10/10 Excellent

CHRISTOPHER T

Liked: Cleanliness, amenities, property conditions & facilities
Front desk help was very nice and helpful. In house restaurants wonderful as well.
Stayed 6 nights in Jan 2026

10/10 Excellent

melda

Stayed 4 nights in Nov 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was a pleasant experience, prompt service, good food and drink. And the atmosphere was what we were looking for in a vacation.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jithendra

Stayed 5 nights in Dec 2025

10/10 Excellent

Tommica

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 5 nights in Nov 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience. Nice and clean. Well kept
Stayed 3 nights in Dec 2025

10/10 Excellent

CHUANLIN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great viewing and food, very nice staff.
Stayed 6 nights in Dec 2025

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good please to stay the personal good atención
Stayed 7 nights in Dec 2025

10/10 Excellent

BIN

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern room. Nice staff
Stayed 5 nights in Dec 2025

10/10 Excellent

IYASAMI

Stayed 3 nights in Dec 2025

2/10 Terrible

Oryeliz

Disliked: Amenities, property conditions & facilities
Room ok !!staff, amenities terrible will not come back here
Stayed 3 nights in Dec 2025

10/10 Excellent

Prabuddha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 4 nights in Dec 2025

10/10 Excellent

Om

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless, staff was amazing fun and food was the best! Highly recommend!!!!!
Stayed 6 nights in Dec 2025

10/10 Excellent

Tonia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was perfect. The food, the room, the service and the staff..
Stayed 3 nights in Dec 2025

10/10 Excellent

Ying Yee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very helpful and friendly, lots of entertainments for kids and the family, great food as well.
Stayed 8 nights in Dec 2025

8/10 Good

Kristina

Stayed 3 nights in Dec 2025

8/10 Good

Jose Jose

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room
Stayed 6 nights in Dec 2025

2/10 Terrible

Mamatha

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the most disappointing stays I’ve ever had. The AC didn’t work on the first night, and we had to wait until 1 a.m. for someone to fix it—completely unacceptable after a long day. The buffet food was awful, with hardly anything fresh or appetizing. Worse yet, the staff seemed irritated and unfriendly the entire time; not a single smile or welcoming gesture. We had to call several times just to get basic items like towels and toilet paper. Overall, it felt like the guests’ comfort didn’t matter at all.
Middl of the night getting the ladder to fix
Opened the a/c one in the morning and staff argued
Stayed 3 nights in Dec 2025

8/10 Good

Ahmad

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nahil

Liked: Cleanliness, amenities, property conditions & facilities
Friendly stuff
Stayed 7 nights in Nov 2025

10/10 Excellent

Lusine

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort with the most friendly staff. The rooms are very convenient for families with kids very accommodating and smell awesome. Food was really good .
Stayed 5 nights in Dec 2025

2/10 Terrible

Barbara, Coquitlam

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
DO NOT COME TO THIS HOTEL IF YOU ARE EXPECTING ANY LEVEL OF SERVICE; FOOD ALSO COMES RAW If I could give no stars I would Multiple issues with this hotel on last few days and hotel staff brush it off. Biggest one is hotel not cooking food and saying eating raw fish is okay for pregnant because she (manager) does it. US Food states pregnant people should not consume raw food
Stayed 4 nights in Dec 2025

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