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Occidental Tucancún All Inclusive

3.5 star property
On beach with 3 outdoor pools for sandy fun near Luxury Avenue Shopping Mall

Choose dates to view prices

Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Indoor wedding
View from room
View from room
On the beach, white sand, sun loungers, beach umbrellas

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Place, Marlin Beach
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪3 min walk‬
  • Place, La Isla Shopping Mall
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium Room, Sea View (Level)

Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Premium Room, Sea View (Level)

8.0 out of 10
Very good
(21 reviews)
  • 377 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room

7.8 out of 10
Good
(138 reviews)
  • 377 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room, Sea View

8.2 out of 10
Very good
(129 reviews)
  • 377 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level) | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Premium Suite, Oceanfront (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 864 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level) | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Family Room, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(13 reviews)
  • 1386 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Cancun

Located in Zona Hotelera, Occidental Tucancún All Inclusive is adjacent to Luxury Avenue Shopping Mall and within a 5-minute walk of other popular sights like Marlin Beach. This 339-room, 3.5-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 miles
  • Luxury Avenue Shopping Mall - 3 min walk - 0.2 miles
  • Marlin Beach - 3 min walk - 0.2 miles
  • Hotel Zone Beaches - 3 min walk - 0.2 miles
  • La Isla Shopping Mall - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬8 min walk
  • ‪El Fish Fritanga - ‬7 min walk
  • ‪Hacienda Sisal - ‬5 min walk
  • ‪Don Julio Restaurant - ‬6 min walk
  • ‪Ilios Restaurant - ‬9 min walk

About this property

Occidental Tucancún All Inclusive

On beach with 3 outdoor pools for sandy fun near Luxury Avenue Shopping Mall
Guests of Occidental Tucancún All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and an outdoor tennis court.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and safes are also available.
An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Jan 3 - Jan 4, 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 82.36 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Frequently asked questions

Are there all-inclusive options at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities.

How much does it cost to stay at Occidental Tucancún All Inclusive?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at Occidental Tucancún All Inclusive on Jan 4, 2026 start from $217.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What can I see around Occidental Tucancún All Inclusive?

This property is situated in Zona Hotelera within a short 14-minute walk of La Isla Shopping Mall and also 5 minutes on foot from Hotel Zone Beaches. You'll also find Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Is there parking available at Occidental Tucancún All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property.

Is a spa located at Occidental Tucancún All Inclusive?

Zenserenz is the property's spa and services include deep-tissue massages, sports massages, reflexology, and aromatherapy.

Does Occidental Tucancún All Inclusive have a casino?

No, Occidental Tucancún All Inclusive doesn't have a casino.

Will I find an indoor pool at Occidental Tucancún All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What will couples enjoy most about a stay at Occidental Tucancún All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, 3 poolside bars, and 4 restaurants.

Are there hot tubs at Occidental Tucancún All Inclusive?

No, there isn't a spa tub at this all-inclusive property.

Does Occidental Tucancún All Inclusive have a restaurant with a breakfast menu?

Yes, Occidental Tucancún All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Occidental Tucancún All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Occidental Tucancún All Inclusive.

Are there connecting rooms at Occidental Tucancún All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Occidental Tucancún All Inclusive?

The closest major airport to Occidental Tucancún All Inclusive is Cancun Intl. Airport (CUN), which is 12.1 mi away (20 minutes by car).

Are there rooms with balconies at Occidental Tucancún All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy ocean or garden views.

Does Occidental Tucancún All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Occidental Tucancún All Inclusive.

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 521 out of 1346 reviews
Rating 8 - Good. 349 out of 1346 reviews
Rating 6 - Okay. 264 out of 1346 reviews
Rating 4 - Poor. 109 out of 1346 reviews
Rating 2 - Terrible. 103 out of 1346 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ronen

Stayed 9 nights in Nov 2025

8/10 Good

Jan

Liked: Cleanliness, amenities
Staff and food was great, room not so much. AC was running all the time, wall thermostat wasn’t working. I reported it 2 times on front desk with no response. Shower valve was broken, water was not warm. Also reported 2 times with no response.
Stayed 12 nights in Nov 2025

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ocean View is out of a dream! Staff like Juanjo at the front desk, Maria Can by the pool and Segundino in Claraboya Restaurant made out experience feel like home. I love this place, the best cantaritos in Cancun I will say! Thank You to all the staff I didn't mention because all of them were great!
Stayed 3 nights in Sep 2025

10/10 Excellent

martin alberto

Traveled with family
Excellent service from the beginning
Stayed 5 nights in Jul 2025

10/10 Excellent

Misty

Stayed 6 nights in Sep 2025

4/10 Poor

Nalu

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stayed in lacked hot water. I reported this issue to the front desk every day, but they never resolved it.
Stayed 4 nights in Sep 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff for a fantastic parking right on site walkable to everything around fantastic
Stayed 5 nights in Aug 2025

10/10 Excellent

Briana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Sep 2025

6/10 Okay

Joel, Sanford

Stayed 3 nights in Sep 2025

8/10 Good

Mary Ana

Traveled with group
Liked: Cleanliness, staff & service, amenities
Good option for a family trip.
Stayed 4 nights in Sep 2025

2/10 Terrible

Ivelisse

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't like at all.
Stayed 2 nights in Sep 2025

10/10 Excellent

Milly

Liked: Cleanliness, staff & service, room comfort

Amazing stay

Wonderful hotel with everything we needed for a special break away! Staff are attentive and friendly and the location brilliant
Stayed 6 nights in Sep 2025

10/10 Excellent

larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ocean veiw was very nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
best experience with the best customer service
Stayed 3 nights in Sep 2025

8/10 Good

Jonathan, Grand Prairie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 3 nights in Sep 2025

10/10 Excellent

Agustin Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ckean room
Stayed 7 nights in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Stacy, Watauga

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
The view was beautiful. Our room was amazing and so was the service! The staff are professional. We really liked our waiter “Izzy” he took great care of us ad always made sure our drinks never got empty. The food made us sick at our stomach each night we ate something different. Our last night we ate seafood and that was the only night we didn’t get sick.
Stayed 5 nights in Sep 2025

10/10 Excellent

Erika

Stayed 3 nights in Jul 2025

6/10 Okay

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property has a lot of stairs, not ideal for older couple. The elevator to our floor did not work properly. You always had to push the up button in order to get the elevator to come to your floor. The buffet restaurant was very bland foods. The pools needed repair, lots of missing pool tiles. The air conditioner did not cool our room, it took 2 days for customer service trying to fix it and then give us another room.
Stayed 5 nights in Sep 2025

6/10 Okay

Toni

Traveled with family
I had no idea this is a member property. The members get priority over all restaurants. Our group was in line at 7:30 am and could only get reservations after 9pm. Disappointed and will not return.
Stayed 5 nights in Sep 2025

10/10 Excellent

Don

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 1 night in Sep 2025

2/10 Terrible

Carla

Disliked: Cleanliness, property conditions & facilities
I didnt like the room , the restroom had a disgusting smell coming out of the shower , i did let the lobby know but all they did waa pour tons of bleach into it , witch it made it worts , it didnt resolved the problem.. the food was bad , no flavor whatsoever very disappointed with this place
Stayed 6 nights in Sep 2025

6/10 Okay

Reinier

Traveled with family
Liked: Staff & service, amenities
Broken elevators!!!
Stayed 5 nights in Sep 2025

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