Occidental Tucancún All Inclusive

3.5 star property
On beach with 3 outdoor pools for sandy fun near Luxury Avenue Shopping Mall

Choose dates to view prices

Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Lobby
On the beach, white sand, sun loungers, beach umbrellas
Indoor wedding
3 outdoor pools, pool umbrellas, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Marlin Beach
    ‪5 min walk‬
  • La Isla Shopping Mall
    ‪14 min walk‬
  • Aquaworld
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

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Room options

Double Room

  • Resort view
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Double Room, Sea View

  • Sea view
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Premium Suite, Oceanfront (Level)

  • Ocean view
  • 864 sq ft
  • Sleeps 4
  • 1 King Bed

Family Room, Oceanfront (Premium Level)

  • Ocean view
  • 1386 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Premium Room, Sea View (Level)

  • Sea view
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Cancun

Located in Zona Hotelera, Occidental Tucancún All Inclusive is adjacent to Luxury Avenue Shopping Mall and within a 5-minute walk of other popular sights like Marlin Beach. This 339-room, 3.5-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Marlin Beach - 5 min walk - 0.3 miles
  • Cancun Interactive Aquarium - 14 min walk - 0.8 miles
  • La Isla Shopping Mall - 14 min walk - 0.8 miles
  • Aquaworld - 3 min drive - 1.8 miles
  • Delfines Beach - 7 min drive - 4.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬8 min walk
  • ‪Ilios Restaurant - ‬9 min walk
  • ‪mb Restaurant - ‬10 min walk
  • ‪Taboo Cancun - ‬2 min drive

About this property

Occidental Tucancún All Inclusive

On beach with 3 outdoor pools for sandy fun near Luxury Avenue Shopping Mall
Guests of Occidental Tucancún All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and an outdoor tennis court.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and safes are also available.
An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Frequently asked questions

Are there all-inclusive options at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities.

How much does it cost to stay at Occidental Tucancún All Inclusive?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at Occidental Tucancún All Inclusive on May 26, 2025 start from $140.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What can I see around Occidental Tucancún All Inclusive?

This property is situated in Zona Hotelera within a short 14-minute walk of La Isla Shopping Mall and also 5 minutes on foot from Hotel Zone Beaches. You'll also find Forum Beach and Iberostar Cancun Golf Course within a short drive.

Is there parking available at Occidental Tucancún All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property.

Is a spa located at Occidental Tucancún All Inclusive?

Zenserenz is the property's spa and services include sports massages, deep-tissue massages, reflexology, and aromatherapy.

Does Occidental Tucancún All Inclusive have a casino?

No, Occidental Tucancún All Inclusive doesn't have a casino.

Will I find an indoor pool at Occidental Tucancún All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What amenities will couples enjoy at Occidental Tucancún All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, 3 poolside bars, and 4 restaurants.

Are there hot tubs at Occidental Tucancún All Inclusive?

No, this all-inclusive property doesn't have a spa tub.

Does Occidental Tucancún All Inclusive have a restaurant with a breakfast menu?

Yes, Occidental Tucancún All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Occidental Tucancún All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Occidental Tucancún All Inclusive.

Are there connecting rooms at Occidental Tucancún All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Occidental Tucancún All Inclusive?

The closest major airport to Occidental Tucancún All Inclusive is Cancun Intl. Airport (CUN), which is 12.1 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Occidental Tucancún All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy ocean or garden views.

Does Occidental Tucancún All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Occidental Tucancún All Inclusive.

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 480 out of 1303 reviews
Rating 8 - Good. 346 out of 1303 reviews
Rating 6 - Okay. 250 out of 1303 reviews
Rating 4 - Poor. 112 out of 1303 reviews
Rating 2 - Terrible. 115 out of 1303 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jorge

Traveled with partner
Disliked: Property conditions & facilities
The hotel has a beautiful beach and view! BUT the dining offered was not the best, same food served everyday. When checked in, the room given was not properly cleaned and there were roaches in every corner you looked. We reported the incident and got switched to another room that was nice.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rigoberto

Stayed 2 nights in Mar 2025

10/10 Excellent

Jason Lee

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place !!staff is amazing!!!
Stayed 4 nights in Feb 2025

4/10 Poor

James

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

wilson p

Stayed 4 nights in Jan 2025

4/10 Poor

Rajashekar

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is a dump. Very old, very small rooms and horrible food. The cleaning staff never cleaned the rooms until i complained. And the cleaning lady was extremely rude. It is an all inclusive resort with three restaurants where you can never get a reservation at the restaurant unless you wake up at 7:30 and ohysically go to the concierge to make a reservation. The bartenders are nice but the property is a complete dump. And the cleaning lady was extremely rude. My entire experience at this place was abysmal. Dont go to this property ever.
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Decent facility. Nothing spectacular. Staff was pleasant . Food was bland, with no variety between meals.
Stayed 4 nights in Jan 2025

6/10 Okay

Bijli

Traveled with group
Liked: Staff & service
Long check in lines, no welcomein staff to direct non spanish speaking people. People cutting lines. Front desk staff impolite and uncaring. Rooms were adequate, but bathrooms need help big time. Dinning staff very friendly and courteous. Bartenders very busy and cannot attend you.
Stayed 2 nights in Jan 2025

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Tasha

Stayed 4 nights in Nov 2024

10/10 Excellent

EMIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and enjoy the vacation
Stayed 4 nights in Dec 2024

8/10 Good

jonathan

Liked: Cleanliness, staff & service
The property was decent
Stayed 3 nights in Jan 2025

8/10 Good

Amanda, Auburn

Traveled with family
Liked: Cleanliness, staff & service
The staff was wonderful! Super responsive, kind and helpful. I had a massage at the spa and that was incredible!!! The room was dated looking especially the shower. It wasn’t very well laid out for more than two people(we had 2 double beds). The room felt big enough with wasted space. And literally nowhere to hang and dry bathing suits! Our patio slider didn’t locked but that issue was resolved within the hour! It’s an all inclusive- the food was fine. Not good not bad. Over 4 days we had two really good dinners and a great breakfast but the rest was just fine. The little dessert cakes are awful. Our waiter learned our drinks and we had many non alcoholic pina coladas which were delicious! The nightly entertainment was entertaining but wouldn’t say great. I’d say here again!
Stayed 4 nights in Jan 2025

8/10 Good

Derya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all pleasant stay. Wish they had more food options. 24 hrs snacks big disappointment as the options there would go fast and they took very long to replenish
Stayed 3 nights in Jan 2025

2/10 Terrible

Aidan

Stayed 2 nights in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Claudia Cristina Oliveira

Traveled with partner
Liked: Staff & service, amenities
Positive: The hotel areas are nice and the beach is very beautiful. Big pools and nice pool area with separate areas for smoking and non-smoking people. The room was big and comfortable. The employees are very kind and helpful. Negative: The food at the buffet was really bad and there weren’t that many options. The food variety is very poor at the Mirador buffet. The 24 hrs snack area is very small and had limited options and poor presentation. Very little food considering the size of the resort, definetely not enough food for everyone. They did not replace the food and when we asked if they were going to bring out more food, the lady said "no" and ignored us. Very disappointing!
Stayed 7 nights in Jan 2025

10/10 Excellent

Gena Marie, Cascade Locks

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Lots of meal options. Snack area was small. Hard to access if anyone else was there. Most of the time it was empty because a few people would take platefulls and was not replenished fast enough. Snack area is a great concept just needs to be a bit bigger. Really enjoyed our stay. Will stay again in future.
Stayed 5 nights in Dec 2024

6/10 Okay

Frank

Liked: Cleanliness
This property was average with plenty of potential! The shows were very good and the beach was fantastic. But the food variety was poor and only one buffet area. They need more chairs as opposed to loungers in all the pool areas. Need more bar tenders in lobby area!
Stayed 7 nights in Jan 2025

4/10 Poor

Andrea

Traveled with group
Disliked: Staff & service, property conditions & facilities
The service at the bars was VERY slow. At points when the bar was "open" no one was serving/working behind the bar. There is NO 24 hr snack bar. When we asked if they were bringing out more - the response was "no". Cleaning staff came to clean the room at 5pm while we were getting ready for dinner. Very unfortunate; however we made the best out of the situation!
Stayed 3 nights in Jan 2025

2/10 Terrible

Nancy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE! Do NOT Stay here! My room had roaches, was dirty, the hot water was inverted, the food was either watery or cold or simply too tough to eat. Do not waste your money here unless you want to be treated awfully and cry for half your stay. If you know Spanish don’t speak it here unless you want to be treated like one of their employees and get told you can figure it out yourself. 2 thumbs down, I will never waste my money on a Barceló group anything ever again.
Stayed 4 nights in Jan 2025

4/10 Poor

Pamela

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I’ve been to this hotel 3 times in the past 10 years and it feels like each time it got worse. The food was very limited and they typically would run out during the food service, and just recycle foods that had made for lunch or breakfast. The staff was kind but it felt like they were short staffed.
Stayed 7 nights in Jan 2025

8/10 Good

Darla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying here in 2 years. Had a couple issues with key card reader and a gap in the window, like someone tried to open it. Got a supervisor involved and our key reader was fixed in minutes and maintenance came back and fixed the window while we were at dinner. Super amazing staff!!!!
Stayed 5 nights in Jan 2025

6/10 Okay

Eduardo

Liked: Cleanliness
Disliked: Staff & service
The hotel is nice and the beach is beautiful. The food was really bad and there weren’t that many options at the buffet. So disappointing!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff
Stayed 2 nights in Jan 2025