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Occidental Tucancún All Inclusive

3.5 star property

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Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Double Room, Sea View | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds
4 restaurants, Mexican cuisine
4 restaurants, Mexican cuisine
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Place, Marlin Beach
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪3 min walk‬
  • Place, La Isla Shopping Mall
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for Premium Room, Sea View (Level)

Premium Room, Sea View (Level) | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Premium Room, Sea View (Level)

8.0 out of 10
Very good
(21 reviews)
  • Sea view
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

Double Room | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room

7.8 out of 10
Good
(154 reviews)
  • Resort view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room, Sea View

8.2 out of 10
Very good
(135 reviews)
  • Sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

View from room

Premium Suite, Oceanfront (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 864 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level) | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Family Room, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 1386 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Cancun

Located in Zona Hotelera, Occidental Tucancún All Inclusive is adjacent to Luxury Avenue Shopping Mall and within a 5-minute walk of other popular sights like Marlin Beach. This 339-room, 3.5-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 miles
  • Luxury Avenue Shopping Mall - 3 min walk - 0.2 miles
  • Marlin Beach - 3 min walk - 0.2 miles
  • Hotel Zone Beaches - 3 min walk - 0.2 miles
  • La Isla Shopping Mall - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬8 min walk
  • ‪El Fish Fritanga - ‬7 min walk
  • ‪Club Bistro - ‬7 min walk
  • ‪Ilios Restaurant - ‬9 min walk
  • ‪Hacienda Sisal - ‬5 min walk

About this property

Occidental Tucancún All Inclusive

Guests of Occidental Tucancún All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and an outdoor tennis court.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and safes are also available.
An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.96 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Barcelo Tucancun Beach

Occidental Tucancún All Inclusive Cancun

Tucancun Beach All Inclusive

Tucancun Beach Barcelo

Barcelo Hotel Tucancun Beach

Barcelo Tucancun Beach Hotel

Barcelo Tucancun Beach Resort

Cancun Barcelo

Tucancun Hotel

Occidental Tucancún Cancun

Occidental Tucancún

Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive All-inclusive property

Barcelo Tucancun Beach All Inclusive

Occintal Tucancún Inclusive i

Occidental Tucancún All Inclusive Cancun

Occidental Tucancún All Inclusive All-inclusive property

Occidental Tucancún All Inclusive All-inclusive property Cancun

Frequently asked questions

Are there all-inclusive options at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities.

How much does it cost to stay at Occidental Tucancún All Inclusive?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Occidental Tucancún All Inclusive on May 31, 2026 start from $174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What can I see around Occidental Tucancún All Inclusive?

This property is situated in Zona Hotelera within a short 5-minute walk of Hotel Zone Beaches and also 14 minutes on foot from La Isla Shopping Mall. You'll also find Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Is there parking available at Occidental Tucancún All Inclusive?

Yes, uncovered self parking is offered for free at the property.

Is a spa located at Occidental Tucancún All Inclusive?

Zenserenz is the property's spa and services include deep-tissue massages, hot stone massages, aromatherapy, and reflexology.

Does Occidental Tucancún All Inclusive have a casino?

No, Occidental Tucancún All Inclusive doesn't have a casino.

Will I find an indoor pool at Occidental Tucancún All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Occidental Tucancún All Inclusive a good place to stay for couples?

This beachfront property offers plenty of amenities for couples including 4 restaurants, 3 outdoor pools, and a swim-up bar.

Are there hot tubs at Occidental Tucancún All Inclusive?

No, there isn't a spa tub at this property.

Does Occidental Tucancún All Inclusive have a restaurant with a breakfast menu?

Yes, Occidental Tucancún All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Occidental Tucancún All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Occidental Tucancún All Inclusive.

Are there connecting rooms at Occidental Tucancún All Inclusive?

No, this property doesn't feature connecting guestrooms.

How far is the airport from Occidental Tucancún All Inclusive?

The closest major airport to Occidental Tucancún All Inclusive is Cancun Intl. Airport (CUN), which is 12.1 mi away (20 minutes by car).

Are there rooms with balconies at Occidental Tucancún All Inclusive?

Yes, some guestrooms at this property offer a balcony where guests can enjoy ocean and garden views.

Does Occidental Tucancún All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Occidental Tucancún All Inclusive.

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 514 out of 1340 reviews
Rating 8 - Good. 335 out of 1340 reviews
Rating 6 - Okay. 265 out of 1340 reviews
Rating 4 - Poor. 119 out of 1340 reviews
Rating 2 - Terrible. 107 out of 1340 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Vladimir

Stayed 7 nights in Feb 2026

10/10 Excellent

Kay L

Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing! They took such good care of us!
Stayed 7 nights in Jan 2026

6/10 Okay

tatiana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and professional. Food was not good. Quality of food in buffet and private restaurants were not tasteful. Not many options of food
Stayed 2 nights in Feb 2026

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness
The rooms were in okay condition, they were outdated and the a/c was pretty noisy . The staff were very accommodating for the most part, except for the breakfast staff , a few of them were rude for no absolute reason. The amenities were okay, but the views were very beautiful! The beach is beautiful, and the pool staff were nice and accommodating, along with the bartenders .
Stayed 2 nights in Jan 2026

10/10 Excellent

scott

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Feb 2026

8/10 Good

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel was excellent, clean room, staff was nice, and beach was amazing. Food was average at best.
Stayed 7 nights in Feb 2026

10/10 Excellent

Andrzej

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff,clean room.
Stayed 4 nights in Jan 2026

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
The staff was absolutely incredible! We especially appreciate how friendly and welcoming they were.
Stayed 3 nights in Feb 2026

4/10 Poor

Daniel

Shower ran hot then colod fast. Not consistent. Cold then hot. Floor drain was not level leaving a flooded shower base all the time. Room key did not work twice. Had to get new ones.. food was terrible.
Stayed 5 nights in Feb 2026

4/10 Poor

Diedre Lynn

Disliked: Property conditions & facilities
No hot water in the shower, finally fixed it after 3 days there. Plus we could have tipped the wait staff but the ATM was down the whole time we were there. Will never stay at an Occidental again.
Stayed 5 nights in Feb 2026

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Todo exelente!
Stayed 5 nights in Feb 2026

2/10 Terrible

Donna M

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This place is very very outdated. You have to take a quick shower because the water temperature changes quickly, from warm to burning hot. Long lines at the buffet & their food is not great at all, about the same everyday. Empty trays of food & they don’t replenish it right away. They run out of beer cans at the outside pool, entertainment outside isn’t great, no jacuzzi , no umbrellas on the beach. The only thing that this hotel has is a beautiful beach. I definitely don’t recommend this hotel. Spend a little extra & don’t make the same mistake like I did.
Stayed 5 nights in Feb 2026

8/10 Good

Diana Augusta Martha

Stayed 10 nights in Jan 2026

6/10 Okay

Cari

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The resort is nice enough. The worst part is reservations for non-VIP at the restaurants were impossible to get. The desk opened at 730am and by 8am there were none left or maybe one at 930pm. So we were forced to eat at same buffet all week which made me feel a little jipped. Also, and this feels like there's nothing to be done but our room had a balcony and the bed faced away from the balcony. The balcony itself faced directly into someone else's room and their bed. So when I was out looking at ocean I could turn my head and see directly into the neighbors in bed. Such terrible design! There is no drink service at the pools or beach (there are bars open but no wait staff) which was also disappointing. But there were plenty of chairs, the entertainment was better than some places we've been, and it was pleasant enough for the price point.
Stayed 5 nights in Jan 2026

10/10 Excellent

Janette Van

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was amazing! The staff was always helpful and very present and available! Would recommend highly!
Stayed 5 nights in Jan 2026

10/10 Excellent

Nicole V

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, the staff was amazing, resort is beautiful
Stayed 4 nights in Jan 2026

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Cleanliness, amenities
The furniture in the room had mold in the cushions and it always smelled musky when we'd get into the room.There are no umbrellas at the beach and the palm trees are dead so they have no leaves to offer shade. The beach chairs are pretty old and weathered/broken and there are so few that if you dont get down to the beach early enough, you're not going to get a chair. The dishes in the buffet are dirty, and it was actually hard to get food. It was odd but its like no one knew where lines were so it was a crazy free for all on the food that was out.. it took a long time to refill empty food bowls on the line for guests, and there was always a wait to get into the buffet. It was actually frustrating trying eat there. Definitely not worth the money paid. We had to go off the resort for food and drinks that actually tasted good. The only good thing was their Circus show. We were told the room was so horrible because that is what Expedia buys when they buy the rooms each year.. This whole experience has made me rethink wanting to book anything through Expedia if the quality of the room is effected by the lower rates offered.
Stayed 4 nights in Jan 2026

6/10 Okay

Erna

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a ice hotel beach front. Comfortable beds . Room is clean. The only negative i can say is the food from breakfast to dinner not as good as the occidental cancun one. But their seafood resto is the best.
Stayed 3 nights in Jan 2026

8/10 Good

Sherwin

Liked: Cleanliness, property conditions & facilities
Very friendly staff. Especially Antonio at the swim up bar. Great views of the beach, multiple pools, clean rooms. the food was hit or miss. Some of it was good, some of it was ehh
Stayed 4 nights in Jan 2026

8/10 Good

ARIANA

Liked: Cleanliness, property conditions & facilities
Everything was good except the wifi
Stayed 4 nights in Nov 2025

2/10 Terrible

Fernando G

Traveled with partner
Disliked: Cleanliness
long lines to get into restaurants (like 30 to 40 minutes). Food Terrible. 9.30 pm looking to somebody to make and clean the room even when we left the room early in the morning. calling operator and never answer the phone... A horror movie!
Stayed 2 nights in Jan 2026

2/10 Terrible

Sophia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately,the condition of the room was not very clean. as the building is quite old. there were many areas that clearly need repair, and several things were left broken and unattended. the air conditioning did not work in the main lobby and the restaurant. the worst issue was the strong and unpleasant smell in the bathroom. the odor was coming from the drain, and it was so bad that we had to cover it with towels in order to use the bathroom. in addition, the swimming pool did not appear to be cleaned properly. the surface was slippery,and we almost fell, which raised serious safety concerns. another inconvenience was the dining reservation system. in order to have dinner, we had to line up before 7;30am. just to make a reservation, which was very stressful and unreasonable for guests. Overall, the hotel atmosphere was extremely disappointing and not something we would like to remember. this stay did not meet our expectations at all.
Stayed 3 nights in Jan 2026

10/10 Excellent

Hanady

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing and friendly staff (Jose, Ismael, Gonzalo, Luis, laura, and Antonio). The room was always clean. The beach is stunning
Stayed 2 nights in Jan 2026

4/10 Poor

Hazghil

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly and helpful, which we appreciated. Unfortunately, the rest of the experience fell short. The pool could have been much cleaner, and the rooms were in poor condition with a noticeable moldy odor. The doors and shower were old and worn down. To make matters worse, the elevator was broken— the 5th floor button didn’t work, so we had to go to the 6th floor and walk down.
Stayed 4 nights in Jan 2026

2/10 Terrible

Claudia A

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
1st room ac didnt work, we were switched to another one, that was even worse to be a premier room, you had to turn on all faucets ar once to be able to get hot water, you had to turn all 2 light switches in order to get the bathroom light to work, to watch to tv u had to scroll to 10 channels before you were able to watch tv, the sheets on the bed were not soft at all, sink in restroom smelled very bad everything you will use it, ph never worked to call operator or room service, food always cold, DO NOT STAY HERE!
Stayed 6 nights in Jan 2026

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