Occidental Tucancún All Inclusive

On beach with 3 outdoor pools for sandy fun near Luxury Avenue Shopping Mall

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

3 outdoor pools, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

All inclusive
Bar
Room service
Housekeeping

Explore the area

Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500

Marlin Beach
‪3 min walk‬
La Isla Shopping Mall
‪13 min walk‬
Aquaworld
‪3 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪24 min drive‬

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Room options

1 bedroom, free minibar, in-room safe, iron/ironing board

Double Room

Good

377 sq ft
Resort view
Sleeps 4
1 King Bed OR 2 Twin Beds

Double Room, Sea View

Very good

377 sq ft
Sea view
Sleeps 4
1 King Bed OR 2 Twin Beds

Premium Suite, Oceanfront (Level)

Exceptional

864 sq ft
Ocean view
Sleeps 4
1 King Bed

Family Room, Oceanfront (Premium Level)

Excellent

1386 sq ft
Ocean view
Sleeps 6
1 King Bed and 2 Twin Beds

Premium Room, Sea View (Level)

Very good

377 sq ft
Sea view
Sleeps 4
1 King Bed OR 2 Twin Beds

About the neighborhood

Cancun

Located in Zona Hotelera, Occidental Tucancún All Inclusive is adjacent to Luxury Avenue Shopping Mall and within a 5-minute walk of other popular sights like Marlin Beach. This 339-room, 3.5-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

Marlin Beach - 3 min walk - 0.2 miles
Cancun Interactive Aquarium - 11 min walk - 0.6 miles
La Isla Shopping Mall - 13 min walk - 0.7 miles
Aquaworld - 3 min drive - 1.8 miles
Delfines Beach - 6 min drive - 4.0 miles

Getting around

Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

‪La Veranda - ‬7 min walk
‪El Fish Fritanga - ‬8 min walk
‪Ilios Restaurant - ‬9 min walk
‪mb Restaurant - ‬10 min walk
‪Taboo Cancun - ‬2 min drive

About this property

Occidental Tucancún All Inclusive

On beach with 3 outdoor pools for sandy fun near Luxury Avenue Shopping Mall

Guests of Occidental Tucancún All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and an outdoor tennis court.

LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and safes are also available.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Junior Suite, Hot Tub, Ocean View | 1 bedroom, free minibar, in-room safe, blackout drapes

Pool
Breakfast included
All inclusive
Spa

$162 nightly

Jul 19 - Jul 20

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to noon
2 bars/lounges
3 poolside bars
4 restaurants
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

El Mirador
La Claraboya
La Trattoria
México Lindo

Things to do

3 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Free children's club
Full-service spa
Health club
Library
Outdoor tennis court
Playground
Shopping

Family friendly

3 outdoor pools
Arcade/game room
Children's games
Children's pool
Free children's club
Free rollaway/extra bed
Grocery/convenience store
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Playground
Pool gate
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Meeting room

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Reflexology
Spa open daily
Sports massages
Thalassotherapy

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

7 floors
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Free crib
Free rollaway/extra bed

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

LCD TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning
Iron/ironing board
Mobile key entry
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Free rollaway/extra beds are available
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.

Property is also known as

Barcelo Tucancun Beach

Occidental Tucancún All Inclusive Cancun

Tucancun Beach All Inclusive

Tucancun Beach Barcelo

Barcelo Hotel Tucancun Beach

Barcelo Tucancun Beach Hotel

Barcelo Tucancun Beach Resort

Cancun Barcelo

Tucancun Hotel

Occidental Tucancún Cancun

Occidental Tucancún

Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive All-inclusive property

Barcelo Tucancun Beach All Inclusive

Occintal Tucancún Inclusive i

Occidental Tucancún All Inclusive Cancun

Occidental Tucancún All Inclusive All-inclusive property

Occidental Tucancún All Inclusive All-inclusive property Cancun

Frequently asked questions

Are there all-inclusive options at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities.

How much does it cost to stay at Occidental Tucancún All Inclusive?

As of Jul 7, 2025, prices found for a 1-night stay for 2 adults at Occidental Tucancún All Inclusive on Jul 27, 2025 start from $137.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What can I see around Occidental Tucancún All Inclusive?

This property is situated in Zona Hotelera within a short 14-minute walk of La Isla Shopping Mall and also 5 minutes on foot from Hotel Zone Beaches. You'll also find Forum Beach and Iberostar Cancun Golf Course within a short drive.

Is parking available on site at Occidental Tucancún All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property.

Is a spa located at Occidental Tucancún All Inclusive?

Zenserenz is the property's spa and services include deep-tissue massages, hot stone massages, body wraps, and hydrotherapy.

Does Occidental Tucancún All Inclusive have a casino?

No, Occidental Tucancún All Inclusive doesn't have a casino.

Will I find an indoor pool at Occidental Tucancún All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Occidental Tucancún All Inclusive good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, 3 poolside bars, and 4 restaurants.

Does Occidental Tucancún All Inclusive have a hot tub?

No, there isn't a spa tub at this all-inclusive property.

Does Occidental Tucancún All Inclusive have a restaurant with a breakfast menu?

Yes, Occidental Tucancún All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Occidental Tucancún All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Occidental Tucancún All Inclusive.

Are there connecting rooms at Occidental Tucancún All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

How far is the airport from Occidental Tucancún All Inclusive?

The closest major airport to Occidental Tucancún All Inclusive is Cancun Intl. Airport (CUN), which is 12.1 mi away (20 minutes by car).

Can I book a room with a balcony at Occidental Tucancún All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy ocean or garden views.

Does Occidental Tucancún All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Occidental Tucancún All Inclusive.

Occidental Tucancún All Inclusive Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Ricardo

Jun 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There's not a lot of options for food, and the variety is low, but what the offer is delicious. I really can't complain. I enjoyed my stay a lot. The guys in the lobby bar are awesome!!!

Stayed 4 nights in Jun 2025

6/10 Okay

Vincent R

May 16, 2025

Some staff are not guest friendly. Food was average. Jose and Julio were helpful. Activities were not mentioned at registration. Not enough staff to help around. The lounge chairs by the beach need some upkeep. My first room was dirty and had some maintenance issues. I requested to be moved and they gave me a really nice room. Jose was helpful regrading this request.

Stayed 4 nights in May 2025

4/10 Poor

Jorge

Traveled with partner

Apr 28, 2025

Disliked: Property conditions & facilities

The hotel has a beautiful beach and view! BUT the dining offered was not the best, same food served everyday. When checked in, the room given was not properly cleaned and there were roaches in every corner you looked. We reported the incident and got switched to another room that was nice.

Stayed 4 nights in Apr 2025

8/10 Good

Angela, Caruthersville

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family

Apr 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I’ve been going to this resort for 20 years. Still my favorite place to go, with a shopping mall and grocery store right across the street. I do not go for the food, it is not good. The beach and ocean and beautiful resort make up for that. There are food options at the mall and within walking distance. Be careful of being offered “gifts” at the desk in the lobby or you’ll find yourself in a meeting about time shares. I just say no thank you and move on. I will be back!

Stayed 4 nights in Feb 2025

8/10 Good

Adrian

Traveled with group

Apr 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

After reading a lot of reviews, I still booked the hotel based on proximity to the beach, being in the hotel zone and availability of an all inclusive options. I spent 5 days at this hotel and was deeply surprised to have such an amazing experience. All the staff that I came across were very friendly and accommodating. Although I can’t remember a lot of their names, the lady at the front desk was very pleasant and welcoming, assisted me with all my concerns during my stay, even the gentleman in the night, was friendly and efficient making arrangements to provide towels when asked. The hotel has varying dining options from the main buffet restaurant to the specialty restaurants. All the restaurants I would say had a good variety of options. I was able to experience all the restaurants throughout my stay and did enjoy the Italian restaurant the most. The staff were all so kind and work very hard. I appreciate them for all their efforts, they approached me several times to ensure I was well attended. I do wish I learnt a few of their names. The pool was lovely, although cold I still appreciated the number of options, the main pool offered various activities during the day and the staff were friendly to have a number of guest participate. The bars were really good, no shortage of cocktails and beers and I’m not a heavy drinker so the alcohol content was good for me. The rooms, my room 4020 was on level 4 and had a spectacular view. Both at night and in the morning. The only min

Stayed 4 nights in Mar 2025

10/10 Excellent

Rigoberto

Mar 31, 2025

Stayed 2 nights in Mar 2025

6/10 Okay

Viky Lusvinda

Mar 26, 2025

Stayed 3 nights in Mar 2025

10/10 Excellent

Ivan

Mar 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service. An employee by the name of C. Martinez really went out of his way to make our experience excellent. Thank you.

Stayed 3 nights in Mar 2025

10/10 Excellent

I Ping

Mar 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2025

6/10 Okay

DIANA

Traveled with family

Mar 20, 2025

Disliked: Amenities

Maintenance

Stayed 5 nights in Jan 2025

6/10 Okay

Luis Alejandro

Mar 20, 2025

Disliked: Cleanliness

Older property, but it’s fine for a short trip. Oo

Stayed 4 nights in Mar 2025

4/10 Poor

Jorge

Traveled with family and small children, Traveled with family

Mar 20, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

last time I was here in this hotel was very well taken care of. Now , it's just like 2 stars hotel. poor maintance.

Stayed 4 nights in Mar 2025

4/10 Poor

Gwendolen

Traveled with family

Mar 18, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I typically don't leave reviews but I think it's needed in this case. Upon checking in, I was met with a persistent staff member from the concierge desk requesting that I pick a breakfast time the next day to spend close to 2 hours for a presentation. She was adamant that I attend but I declined respectfully and multiple times. This practice really shouldn't happen as you are cutting into valuable vacation time. The food - this was the most lacking.The food was bland and everything was steamed but still had water in it, it was cold and some stuff was burnt. So soggy, cold and burnt was what I ate. Mexico Lindo was one of their restaurants and Taco Bell has better food than that. The building is OLD so nothing is upgraded. The beds were stiff, no individual pillows it was one flat body pillow. The furniture was broken, the shower was the worst. The hot was cold and the cold was hot so took an extremely cold shower my first night until I figured it out. We called for extra towels because it was 4 of us but only got 2 towels. The towels came the next day. Housekeeping cleaned my room at 8p one night. Never again! NEVER!!!!

Stayed 3 nights in Mar 2025

6/10 Okay

Enrique

Traveled with family

Mar 15, 2025

Food: the only reason 4 us not to return.

This Hotel has a terrible problem:Food. Good things? location, big property, several shops, nice night shows, Pharmacy, ATM, balcony rack, free parking, hard working people!. Now, its dated, ok not a big deal but, Food ! They state that you have to go down at 7am in order to get a reservation for any of the 3 restaurants, a big NO in any vacation. You could get one, if lucky ! Wanna avoid this? pay a Premium Pkg ( i thought it was All Inclusive ) the so called 24 hrs. Snacks Station ? Last Wednesday was empty , non-food at all, the whole day. The Coffee Machine works at 50% ( either ran out or needs cleaning ), no paper napkins nor kitchen paper to be found. The buffet saloons ? very messy bays very !, often disgusting ( I know, guests should be more, disciplined, but still ), empty bays for long times. Average, simple dishes as fries or hot dogs ? nothing. When you buy in an All Inclusive, its supposed to include certain things as givens, regular and constant and average dishes and options. Well, the management in this property, needs to rethink about this main aspect of the operation. "We don't have enough personnel now for cleaning, but if you give her something and agree with her about your cleaning"..(no sir, we wont, that's not how it works, btw, we always set our beds and keep our rooms spotless in every trip, so, another big NO ) As for the constant pitching to buy "shares", we understand it. We have our ways to say no. But pls, fix The Food operation!

Stayed 4 nights in Mar 2025

8/10 Good

Lucita, Houston

Mar 15, 2025

Liked: Staff & service

Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group

Mar 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it

It was peaceful, nice. Friendly staff. Beautiful as well. Loved my stay

Stayed 3 nights in Feb 2025

8/10 Good

Lucita L, Houston

Mar 14, 2025

Liked: Cleanliness, staff & service, amenities

Excellent location, affordable, attentive staff. Beautiful beach area!

Stayed 4 nights in Mar 2025

10/10 Excellent

Clare

Mar 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The location is excellent. Short walk to shopping mall and there is a local bus that will get you around the hotel district for $1USD to the main night life area. The property is clean and well maintained. It’s a smaller property so you don’t get overwhelmed with people. This is not a party location which is nice. Still a great energetic atmosphere and always activities to get involved in. The water aerobics was my favourite - a lot of fun and the instructors were very enthusiastic!! Family friendly with an adult pool section too. Didn’t seem to need it, there was plenty of space that you don’t get overwhelmed even if you’re not big into having children around. The staff were very friendly. Big shout out to Daniel and Louis our favourite bar tenders! Fast, great service, great energy and make fabulous drinks! The beach front is unmatched. Beautiful clean beach, lots of seating and a beautiful view. The food is good enough. It’s not a 5 star cuisine at the buffets but it kept you full and the were enough options. The a la cartes were delicious. Book in early though. You can get in line to book at 0800hrs but by 0930hrs the options are limited or booked out. You have to book on a daily basis too, not days in advance. Overall a great stay. I would go back no hesitation!!

Stayed 5 nights in Mar 2025

6/10 Okay

Ryan

Traveled with family

Mar 11, 2025

Liked: Room comfort

Disliked: Staff & service

There are other great options in the area.

I've visited this area over 20 times, staying at different resorts, and unfortunately, this was one of my most disappointing trips. The resort itself was great for the price, and the food and drinks were about what I expected at this price point. However, aside from three or four staff members, the service was surprisingly poor. Many of the staff were extremely rude, despite the fact that I always tip. Housekeeping never showed up one day, even after I requested service twice. When I called down to at least get fresh towels, no one ever came. One of the main reasons I vacation in Quintana Roo is the exceptional hospitality, but this time, the experience fell far short of the 10/10 service I’ve come to expect. While I appreciate the resort’s value, the service issues on this trip were disappointing enough that I’d think twice before return. If you visit this resort the girl at the front desk was great along with a few servers, the bellhop, and the bartender by the upstairs pool!

Stayed 3 nights in Mar 2025

6/10 Okay

Deirdre Anne

Traveled with partner

Mar 10, 2025

Liked: Cleanliness, staff & service

We just returned from a 6 night stay. There are some things that i liked, and somethings i did not like. I did enjoy that it was a smaller resort. The beach is absolutely stunning and the pools are very nice. There are plenty of sun loungers available. The staff was very friendly and helpful. There are a few things that could be improved. The dinner reservation system for the a la cart restaurants is very inconvenient. If you booked a premium room, someone will make reservations for you. You cannot purchase a premium upgrade, it has to be a special room. If you do not have the premium package, you have to line up in the lobby at 7am and the concierge starts taking reservations at 7:30am. Sometimes people cut in line, and most of the reservation spots are already taken by the time the regular guests can request them. There are no beach umbrellas for use unless you rent one for the day at an additional cost. The food at the buffet is basic. There is a lot of fresh fruit and always salads and vegetables available. During breakfast there is an egg station where you can get cooked to order eggs or omelets and those are very good. Lunch and dinner options are basic, but i could find something to eat that I enjoyed every day. It is a good budget all inclusive resort for people like my husband and myself who want to save money to do other things during our stay. The location is good, it is close to stores, restaurants and clubs, and there is a grocery store in the mall.

Stayed 6 nights in Mar 2025