Occidental Tucancún All Inclusive

3.5 star property
On beach with 3 outdoor pools for sandy fun near Luxury Avenue Shopping Mall

Choose dates to view prices

Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Indoor wedding
View from room
On the beach, white sand, sun loungers, beach umbrellas
View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Place, Marlin Beach
    ‪3 min walk‬
  • Place, La Isla Shopping Mall
    ‪13 min walk‬
  • Place, Aquaworld
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

Premium Room, Sea View (Level)

8.0 out of 10
Very good
(21 reviews)
  • 377 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Double Room

7.8 out of 10
Good
(130 reviews)
  • 377 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Double Room, Sea View

8.2 out of 10
Very good
(124 reviews)
  • 377 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Premium Suite, Oceanfront (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 864 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Family Room, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(13 reviews)
  • 1386 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Cancun

Located in Zona Hotelera, Occidental Tucancún All Inclusive is adjacent to Luxury Avenue Shopping Mall and within a 5-minute walk of other popular sights like Marlin Beach. This 339-room, 3.5-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Luxury Avenue Shopping Mall - 3 min walk - 0.2 miles
  • Marlin Beach - 3 min walk - 0.2 miles
  • La Isla Shopping Mall - 13 min walk - 0.7 miles
  • Aquaworld - 3 min drive - 1.8 miles
  • Delfines Beach - 6 min drive - 4.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪El Fish Fritanga - ‬7 min walk
  • ‪La Veranda - ‬8 min walk
  • ‪Club Bistro - ‬7 min walk
  • ‪Don Julio Restaurant - ‬6 min walk
  • ‪Ilios Restaurant - ‬9 min walk

About this property

Occidental Tucancún All Inclusive

On beach with 3 outdoor pools for sandy fun near Luxury Avenue Shopping Mall
Guests of Occidental Tucancún All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and an outdoor tennis court.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and safes are also available.
An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Frequently asked questions

Are there all-inclusive options at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities.

How much does it cost to stay at Occidental Tucancún All Inclusive?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Occidental Tucancún All Inclusive on Oct 12, 2025 start from $147.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What can I see around Occidental Tucancún All Inclusive?

This property is situated in Zona Hotelera within a short 14-minute walk of La Isla Shopping Mall and also 16 minutes on foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Forum Beach and Iberostar Cancun Golf Course within a short drive.

Is there parking available at Occidental Tucancún All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property.

Is a spa located at Occidental Tucancún All Inclusive?

Zenserenz is the property's spa and services include hot stone massages, sports massages, reflexology, and hydrotherapy.

Does Occidental Tucancún All Inclusive have a casino?

No, Occidental Tucancún All Inclusive doesn't have a casino.

Will I find an indoor pool at Occidental Tucancún All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What will couples enjoy most about a stay at Occidental Tucancún All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, 3 poolside bars, and 4 restaurants.

Does Occidental Tucancún All Inclusive have a hot tub?

No, this all-inclusive property doesn't have a spa tub.

Does Occidental Tucancún All Inclusive have a restaurant with a breakfast menu?

Yes, Occidental Tucancún All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Occidental Tucancún All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Occidental Tucancún All Inclusive.

Are there connecting rooms at Occidental Tucancún All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

How far is the airport from Occidental Tucancún All Inclusive?

The closest major airport to Occidental Tucancún All Inclusive is Cancun Intl. Airport (CUN), which is 12.1 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Occidental Tucancún All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy ocean or garden views.

Does Occidental Tucancún All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Occidental Tucancún All Inclusive.

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 523 out of 1351 reviews
Rating 8 - Good. 353 out of 1351 reviews
Rating 6 - Okay. 257 out of 1351 reviews
Rating 4 - Poor. 111 out of 1351 reviews
Rating 2 - Terrible. 107 out of 1351 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
best experience with the best customer service
Stayed 3 nights in Sep 2025

6/10 Okay

DERRICK

Traveled with partner
Disliked: Property conditions & facilities
The check in time is at 3 pm, but we did not get our room until after 5 pm. We were assigned the six floor, but the elevator would only go up to five and you had to take the stairs, but you could use the same elevator to come down from the sixth floor. Got a room change with no problem. If you are looking for air conditioning this is not the place to go. Our room would eventually get cool as long as you didn't do a lot of moving. General areas had no a/c and the theater was very warm. The food selection was repetitive and not that good and they closed the seafood restaurant after the first day to do work. (never reopened) The cleaning staff were very late daily after 2pm to 5pm to get our room cleaned. The water was turned off twice and the power once without any notification. I have been to other all inclusive resorts in Mexico and have had much better results all around in the same price point. This may be good for others, but was not what it should have been.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent beach, staff was super friendly and rooms were comfortable and clean.
Stayed 3 nights in Aug 2025

8/10 Good

jesus j Contreras

everything was great
Stayed 3 nights in Jul 2025

6/10 Okay

Alexandra

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Eh

Ehh. Mediocre at best. Resort was a little run down but not the worst. We also got talked into buying a vacation package with the Barcelo group, which was fine (also, if you decide to sit in on this presentation, be prepared for 3 hours, not 1.5) but the representatives we dealt with did not hold up their end of the bargain which was supposed to compensate us for our commitment. We were supposed to get a sunset yacht ride as a "gift", but they failed to schedule it properly and we missed out on an experience that we had planned for and looked forward to. Highly unlikely we will ever return to this resort.
Stayed 5 nights in Jun 2025

10/10 Excellent

Thanusshan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice!
Stayed 1 night in Jun 2025

2/10 Terrible

Jennifer Corriero

Stayed 3 nights in Jun 2025

6/10 Okay

Gerard

Liked: Amenities
Service was great but the room is old. TV apps didn't work and most importantly there were cockroaches in my room. Although it was addressed, they should do a better job do prevent these things from happening. Food could be better too.
Stayed 3 nights in Jun 2025

6/10 Okay

Flor

Traveled with partner
Liked: Cleanliness
El check in dure como 2 horas , después otra fila para la llave , la comida sin variedad, la zona del hotel es perfecta , llegamos al cuarto y el aire acondicionado no servía , duraron como 2 horas para arreglarlo . El cuarto muy viejo y con olor a humedad,
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Ewwwwwwww (but very nice people)

First, the staff here is amazing! So kind and willing to help however they can. Second, it was only a matter of a few days before a few things told us we wouldn't be back. The food is okay, which means it doesn't take long to be over it. The menu does not change, and when you're there for 8 days, that gets boring fast. The biggest issue however was that it does not seem like the adult pool is treated or cleaned. The other pools looked clear all week but the adult pool was pretty nasty. Foggy and smelly. One guest admitted to us that he'd been peeing in it all week long. We even saw him move away from his group to relieve himself. That's not the hotels fault, but make the need for treating the water all the more important.
Stayed 7 nights in Jun 2025

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful resort! we loved it
Stayed 5 nights in Jun 2025

10/10 Excellent

Janai, Bronx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so welcoming & pleasant, the food was fresh & flavorful, and the property is right on the beach.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alejandro Ramirez

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Stayed 6 nights in Jun 2025

10/10 Excellent

Denis Ramiro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
10/10 la atencion
Stayed 2 nights in Jun 2025

8/10 Good

Edward

Stayed 4 nights in Jun 2025

10/10 Excellent

Theresa

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were absolutely wonderful!! Love this place!
Stayed 6 nights in Jun 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, small compared to others around the area. Beach is beautiful, some sargassum.
Stayed 3 nights in Jun 2025

8/10 Good

Karina

Stayed 3 nights in Mar 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Great food, view was incredible. Very well run and a fun atmosphere. Jose was the most amazing manager and he checked on me throughout my stay!
Stayed 7 nights in May 2025

10/10 Excellent

gloria, lancaster

Stayed 4 nights in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's not a lot of options for food, and the variety is low, but what the offer is delicious. I really can't complain. I enjoyed my stay a lot. The guys in the lobby bar are awesome!!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Manuelito, Calgary

All good
Stayed 4 nights in May 2025

2/10 Terrible

Casey

Disliked: Cleanliness, amenities, property conditions & facilities
Toilet was not working. Not sealed properly so it was leaking. Food quality and options were awful. 24hr snacks were not 24 hour, was as and when. The staff were lovely but the way it is being run is awful. The food was cold. The options of restaurants having to make reservations was not made aware upon check in
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Kaaralee

Liked: Staff & service
The view of the ocean is amazing. The staff were pleasant.
Stayed 4 nights in Jun 2025