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Recent guest reviews

The shows were amazing!!

The food was excellent and the customer service was awesome.

Everything was good. We spent excellent time. Beach cleaned every day.

The rooms are slightly dated. The bathroom needs more privacy.

We were really exited to visit Cancun for the first time. Unfortunately, the hotel was disappointed. The air conditioner in the rooms does not work. They change us from the original room to another one and still did not work. The room smell like paint. The food was not good, it was always cold and tasteless.

Great place for a wonderful vacation, staff and service was on point

Amazing place everyone was super kind and friendly. I definitely recommend!

Beautiful resort! Check in process was easy request a king size room and were granted.

The staff was so friendly and the fios was really good

Beds are really hard. Staff is excellent and goood is amazing!

The beach was beautiful around the resort, the pools were amazing and the property itself was great. Overall a very nice experience.

We enjoyed a full 7 days at the RIU yucatan. The food options were good and the staff was very friendly. We met alot of great people that we enjoyed hanging out with. The beach and pool areas were great. We didn't want to leave. We will plan another trip back to this beautiful place.

Food was only average--should be better & more variety

Avenida Xaman-ha, Manzana 3, Lote 1 Playa del Carmen QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Playacar, Riu Yucatan All Inclusive is within 2 miles (3 km) of popular attractions such as Quinta Avenida and Playa del Carmen Maritime Terminal. This 507-room, 3.5-star property has 4 outdoor pools along with a full-service spa and 4 restaurants.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10:30 AM. Enjoy dining at La Hacienda, one of 4 onsite restaurants.


Rooms

Riu Yucatan All Inclusive's 507 rooms are individually decorated and provide balconies, minibars, and free bottled water. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include ceiling fans, safes, and phones.


Property features

Guests of Riu Yucatan All Inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this all-inclusive property include a health club, a spa tub, and a sauna.

Room options

Standard Double Room, Balcony (L)

2 Double Beds | 1 King Bed | Sleeps 4

Double Room (B2C CAN)

2 Double Beds | Sleeps 4

Standard Double Room, Balcony (E)

2 Double Beds | 1 King Bed | Sleeps 4

Suite (B2C CAN)

2 Double Beds | Sleeps 4

Guest reviews for Riu Yucatan All Inclusive

Everyone (30) Couples (31) Family (15) Friends (9) Other (1)
5
Partner Couples

The shows were amazing!!

By on Jun 16, 2021

4
Friends

The food was excellent and the customer service was awesome.

By on May 25, 2021

1
Everyone

By on Jan 30, 2021

4
Everyone

By on Jan 2, 2021

5
Everyone

By on Jan 1, 2021

5
Family

Everything was good. We spent excellent time. Beach cleaned every day.

By on Mar 28, 2020

Review comment responded on May 28, 2020

Dear guest, Thank you for taking your time to share your wonderful review! It is a pleasure to learn that you have enjoyed your stay with us. We would be more than happy to welcome you back in the near future to create more magical moments together! Sincerely, Hotel Riu Yucatan Online Reputation Manager

4
Family

The rooms are slightly dated. The bathroom needs more privacy.

By on Feb 29, 2020

5
Everyone

By on Oct 21, 2019

2
Partner Couples

We were really exited to visit Cancun for the first time. Unfortunately, the hotel was disappointed. The air conditioner in the rooms does not work. They change us from the original room to another one and still did not work. The room smell like paint. The food was not good, it was always cold and tasteless.

By on Sep 2, 2019

5
Family

Great place for a wonderful vacation, staff and service was on point

By on Aug 7, 2019

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