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Recent guest reviews

Everything was good. We spent excellent time. Beach cleaned every day.

The rooms are slightly dated. The bathroom needs more privacy.

We were really exited to visit Cancun for the first time. Unfortunately, the hotel was disappointed. The air conditioner in the rooms does not work. They change us from the original room to another one and still did not work. The room smell like paint. The food was not good, it was always cold and tasteless.

Great place for a wonderful vacation, staff and service was on point

Amazing place everyone was super kind and friendly. I definitely recommend!

Beautiful resort! Check in process was easy request a king size room and were granted.

The staff was so friendly and the fios was really good

Beds are really hard. Staff is excellent and goood is amazing!

The beach was beautiful around the resort, the pools were amazing and the property itself was great. Overall a very nice experience.

We enjoyed a full 7 days at the RIU yucatan. The food options were good and the staff was very friendly. We met alot of great people that we enjoyed hanging out with. The beach and pool areas were great. We didn't want to leave. We will plan another trip back to this beautiful place.

Food was only average--should be better & more variety

On beach. Food is edible.not good.just sustenance. Drinks are fine. I have a feeling they water down the booze.

Great staff and property. Rooms were just ordinary, but very responsive staff and great activity schedule, more than made up for lack of a bath tub.

The good: next to the beach. The bad: small rooms, no privacy in the bathrooms, cheap decoration, you have to be careful with the food, all inclusive of low quality drinks. Way too overpriced!

My family of five adults had a very nice stay at Riu Yucatan. We were fortunate to get a room on the bottom floor (no elevators) and our room was close to the pool and lobby, not a far walk from the beach either. The room was clean, but the mattress was uncomfortable and the bathroom really needed an exhaust fan. The staff were all very impressive and they did an excellent job. The facilities were all very nice, the pool was clean and refreshing. The beach had a lot of seaweed, but they seemed to try to control it. It still smelled badly near the water, but it didn’t keep us from enjoying the beach. I’d recommend going to Riu Tequila for the entertainment, although the dance team had a few good shows. Overall, if we returned to Playacar, we would stay here again. I’d recommend USA Transfers for transportation to and from.

Hotel is close to its large beach. Plenty of chairs around the pools. Staff is very friendly and attentive. Ground are beautiful. Food is fair bit to be expected for buffets feeding a large number of people.

Avenida Xaman-ha, Manzana 3, Lote 1 Playa del Carmen QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Playacar, Riu Yucatan All Inclusive is within 2 miles (3 km) of popular attractions such as Quinta Avenida and Playa del Carmen Maritime Terminal. This 507-room, 3.5-star property has 4 outdoor pools along with a full-service spa and 4 restaurants.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10:30 AM. Enjoy dining at La Hacienda, one of 4 onsite restaurants.


Rooms

The 507 rooms have an array of amenities, including balconies, minibars, and free bottled water. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include ceiling fans, safes, and phones.


Property features

Guests of Riu Yucatan All Inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this all-inclusive property include a health club, a spa tub, and a sauna.

Room options

Standard Latam

2 Double Beds | 1 King Bed | Sleeps 4

Standard Europe

2 Double Beds | 1 King Bed | Sleeps 4

Double Room (Mexico)

2 Double Beds | 1 King Bed | Sleeps 4

Suite

2 Double Beds | Sleeps 4

Guest reviews for Riu Yucatan All Inclusive

Everyone (27) Couples (30) Family (15) Friends (9) Other (1)
5
Family

Everything was good. We spent excellent time. Beach cleaned every day.

By on Mar 28, 2020

Review comment responded on May 28, 2020

Dear guest, Thank you for taking your time to share your wonderful review! It is a pleasure to learn that you have enjoyed your stay with us. We would be more than happy to welcome you back in the near future to create more magical moments together! Sincerely, Hotel Riu Yucatan Online Reputation Manager

4
Family

The rooms are slightly dated. The bathroom needs more privacy.

By on Feb 29, 2020

5
Everyone

By on Oct 21, 2019

2
Partner Couples

We were really exited to visit Cancun for the first time. Unfortunately, the hotel was disappointed. The air conditioner in the rooms does not work. They change us from the original room to another one and still did not work. The room smell like paint. The food was not good, it was always cold and tasteless.

By on Sep 2, 2019

5
Family

Great place for a wonderful vacation, staff and service was on point

By on Aug 7, 2019

5
Partner Couples

Amazing place everyone was super kind and friendly. I definitely recommend!

By on Jul 8, 2019

5
Family

Beautiful resort! Check in process was easy request a king size room and were granted.

By on Jun 9, 2019

5
Everyone

By on Jun 9, 2019

4
Family with small children

The staff was so friendly and the fios was really good

By on Apr 4, 2019

4
Partner Couples

Beds are really hard. Staff is excellent and goood is amazing!

By on Mar 28, 2019

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