Hotel Riu Yucatan - All Inclusive

3.5 star property
Family fun on the beach, with 4 outdoor pools, near Playacar Golf Club

Choose dates to view prices

Photo gallery for Hotel Riu Yucatan - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
1 bedroom, minibar, in-room safe, individually decorated
On the beach, white sand, sun loungers, beach towels
Buffet
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Hot Tub
  • Bar

Explore the area

View in a map
Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪13 min walk‬
  • Place, Playacar Beach
    ‪5 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪9 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Standard Double Room (U)

8.0 out of 10
Very good
(89 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (U)

7.0 out of 10
Good
(13 reviews)
  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room Standard

  • 290 sq ft
  • Sleeps 4

Suite Junior with Pool View

  • 731 sq ft
  • Sleeps 4

Double Room (M)

8.8 out of 10
Excellent
(6 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room (L)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room (E)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-US)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (B2C)

  • 732 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (M)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Bedrooms (U)

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (C)

  • 280 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Suite (C)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room ( Kid Free | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room

  • 290 sq ft
  • Sleeps 4

Quadruple Suite Junior with Pool View

  • 731 sq ft
  • Sleeps 4

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About the neighborhood

Playa del Carmen

Located in Playacar within a short walk of Playacar Beach, Hotel Riu Yucatan - All Inclusive is within 2 miles (3 km) of other popular sights such as Quinta Avenida. This 507-room, 3.5-star property has 4 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Playacar Golf Club - 13 min walk - 0.7 miles
  • Playa del Carmen Main Beach - 5 min drive - 2.5 miles
  • Playacar Beach - 5 min drive - 0.5 miles
  • Xplor Theme Park - 5 min drive - 3.8 miles
  • Xcaret Eco Theme Park - 9 min drive - 5.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬7 min walk
  • ‪Festival Grand Buffet - ‬9 min walk
  • ‪La Terraza - ‬7 min walk
  • ‪Bar Arrecife - ‬11 min walk
  • ‪rosa roja - ‬3 min walk

About this property

Hotel Riu Yucatan - All Inclusive

Family fun on the beach, with 4 outdoor pools, near Playacar Golf Club
Guests of Hotel Riu Yucatan - All Inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include balconies, minibars, and ceiling fans. Housekeeping is available on request.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cancun
  • La Hacienda
  • La Margarita
  • Shanghai
  • Sicilia

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 buildings
  • 3 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

All Inclusive Yucatan
Riu Yucatan
Riu Yucatan All Inclusive
Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan Playa del Carmen
Yucatan All Inclusive
Yucatan Riu
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Riu Yucatan Mexico
Riu Yucatan Playacar Hotel Playa Del Carmen
Rui Yucatan
Riu Yucatan All Inclusive All-inclusive property
Riu Yucatan Inclusive inclusi

Frequently asked questions

Are there all-inclusive options at Hotel Riu Yucatan - All Inclusive?

Hotel Riu Yucatan - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include scuba lessons, windsurfing, and kayaking.

How much does it cost to stay at Hotel Riu Yucatan - All Inclusive?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Yucatan - All Inclusive on Oct 21, 2025 start from $173.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hotel Riu Yucatan - All Inclusive?

Hotel Riu Yucatan - All Inclusive offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do around Hotel Riu Yucatan - All Inclusive?

This property is situated in Playacar, just steps from Piste Cyclable sur Paseo Xaman-Ha. You'll also find Playa del Carmen Main Beach and Xcaret Eco Theme Park within a short drive.

Will I be able to park at Hotel Riu Yucatan - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Hotel Riu Yucatan - All Inclusive?

Renova Spa is the property's spa and services include beach massages, body wraps, mani/pedis, and facials.

Does Hotel Riu Yucatan - All Inclusive feature a casino on the premises?

No, Hotel Riu Yucatan - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Yucatan - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Hotel Riu Yucatan - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 4 outdoor pools, a poolside bar, and a poolside restaurant.

Does Hotel Riu Yucatan - All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Hotel Riu Yucatan - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Yucatan - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Yucatan - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Yucatan - All Inclusive.

Are there connecting rooms at Hotel Riu Yucatan - All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How close is the airport from Hotel Riu Yucatan - All Inclusive?

The closest major airport to Hotel Riu Yucatan - All Inclusive is Cozumel Intl. Airport (CZM), which is 19.8 mi away (253 minutes by car).

Can I book a room with a balcony at Hotel Riu Yucatan - All Inclusive?

Yes, every guestroom at Hotel Riu Yucatan - All Inclusive comes with a balcony.

Does Hotel Riu Yucatan - All Inclusive have a wedding venue on site?

There are wedding services available at Hotel Riu Yucatan - All Inclusive if that's in your vacation plans.

Hotel Riu Yucatan - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 512 out of 1001 reviews
Rating 8 - Good. 273 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

RAMON

Traveled with partner
Shower wasn’t working, never got fixed, old ugly furniture,personnel at main pool not friendly, one of the employees at the towel’s station, rude.!
Stayed 7 nights in Sep 2025

6/10 Okay

Rogelio

Traveled with family
Liked: Cleanliness, staff & service
My favorite thing about the hotel was the location. The property is located in a safe location with guards before entering the neighborhood. We rented a car so it made it easy to get everywhere, highly recommend. The pool closes at 7pm fyi, even though they initially told us it closed at 8pm my 11 year old found that upsetting. I let them know about the misinformation but they didnt care and really couldnt tell me what time the pool closed. Pools should stay opened until 10pm at least. Close your drapes because the ac in the room was preset, so be preparred for the room to be a little hot especially after a day in the sun. The food was below average besides the steak house. There was alot of reheated food at the buffet, everything was dry and overcooked. Unfortunately had to throw alot away. RIU do better, quality control. Recommend the lemonade at the bar. Recommend the party on Friday that was fun. Recommend the Michael Jackson show on Sunday. The hotel for cost..not worth it, keep looking.
Stayed 6 nights in Jul 2025

10/10 Excellent

Izamar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Christopher Aguinaga

Traveled with family
Overall nice stay. More entertainment would have been better.
Stayed 4 nights in Jun 2025

6/10 Okay

Julie

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
While the area was fine, the staff was great. The pools weren’t always clean.. the pool by the lobby was clean, but the pool by the ocean was dirty every day.
Stayed 6 nights in Jun 2025

10/10 Excellent

Piedad

Liked: Cleanliness, amenities, property conditions & facilities
Exelente todo pronto volveremos
Stayed 6 nights in Jun 2025

8/10 Good

silvia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

8/10 Good

Baylee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Love Riu. Staff is always attentive and kind. Highly recommend for your vacation!
Stayed 6 nights in Jun 2025

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a very nice property with great food, entertainment, amazing customer service throughout the resort.
Stayed 14 nights in Jun 2025

10/10 Excellent

Carmen

Stayed 7 nights in Jun 2025

2/10 Terrible

Raquel

Stayed 8 nights in Jun 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and helpful staff. The layout of property made it very simple to navigate.fthings
Stayed 3 nights in Jun 2025

10/10 Excellent

Xavier

Stayed 4 nights in Jun 2025

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Richard, Maple Ridge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic employees! Ensured everyone was happy and having a great time!
Stayed 10 nights in Jun 2025

10/10 Excellent

Brandon

Stayed 4 nights in Jun 2025

10/10 Excellent

Burton Jerome

Traveled with family
Liked: Cleanliness, staff & service, amenities
Will stay there again great food
Stayed 7 nights in Jun 2025

10/10 Excellent

Neyda

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and kind employees… they are over worked and hardly no one tips. Please tip the staff. We enjoy everything about our stay
Stayed 5 nights in Jun 2025

10/10 Excellent

Armenuhi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our second stay in this hotel. We love absolutely everything about it. We will be definitely back
Stayed 5 nights in Jun 2025

8/10 Good

Nikki

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was beautiful and we enjoyed our stay. Because it is all inclusive, the amount of drunk and loud people continued all night long. We woke up several times to people yelling, slamming doors, loudly vomiting and that was not enjoyable. Maybe if they could put family in one area and more "party" type in another area?!?!
Stayed 8 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
This was a VERY VERY NICE place to stay. Everything was just a 2-3 min. walk. The food was delicious and the people were great! We Loved this place.
Stayed 6 nights in May 2025

8/10 Good

Rafael Enrique

Traveled with partner
Liked: Amenities
Our stay was very nice in RIU Yucatan, food is good however there is some room for improvement: Shortage of personnel in restaurants make the service slow. The hotel is old and need some updates in bedrooms furniture. Pool borders need repair. Also water filters may need some maintenance, water specially in pool bar looks dirty, one time it had to be closed due to dirty water.
Stayed 9 nights in May 2025

6/10 Okay

Scott

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The food options for the price paid is a good value. The liquor options are sorely lacking. Nothing even average is offered. They can't even make drinks properly because they don't have the right liquors needed. The rooms really need updated. Only one outlet in the living area to charge electronics is woefully inadequate. The room cleaners need to stay put of people's stuff. I let them clean my room one day and they went through my stuff that was zipped up and closed. I did not get my room cleaned again for fear of stuff being stolen. That is completely unnecessary for guests to have to deal with. I've stayed at other Riu properties in the past, and this was the most disappointing experience compared to the others.
Stayed 7 nights in May 2025

6/10 Okay

Maria

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly but no room service. Not the cleanest. One day our water came out yellow.
Stayed 3 nights in May 2025

10/10 Excellent

Ruby, West New York

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I recently spent 7 incredible days at Hotel Riu Cancún, and I can confidently say it was one of the best vacation experiences I’ve had. From the moment I arrived, the staff made me feel welcomed and taken care of. The hotel is stunning — modern, clean, and located right on a beautiful stretch of white-sand beach with crystal-clear turquoise water. The food was excellent, with a wide variety of options at the buffets and à la carte restaurants. Every meal felt like a treat. The all-inclusive service truly delivered — drinks, snacks, and entertainment were available around the clock. The pools were amazing, and the beach access was perfect for both relaxing and enjoying water activities. The entertainment team was energetic and friendly, organizing fun events and shows every night that made the stay even more memorable. My room was spacious, comfortable, and had an incredible view of the ocean. Housekeeping was consistent and respectful, keeping everything spotless. If I had to mention one thing that could improve, it might be the check-in process, which took a bit longer than expected — but that small delay was quickly forgotten once I settled in. Overall, I would highly recommend Hotel Riu Yucatan to anyone looking for a mix of relaxation, fun, great food, and beautiful surroundings. I left with my heart full and already dreaming of coming back.
Stayed 7 nights in May 2025

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