Hotel Riu Yucatan - All Inclusive

3.5 star property
Family fun on the beach, with 4 outdoor pools, near Playacar Golf Club

Choose dates to view prices

Photo gallery for Hotel Riu Yucatan - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Minibar, in-room safe, individually decorated, laptop workspace
Lobby
4 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Breakfast included

Explore the area

Map
Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, QROO, 77710
  • Playacar Beach
    ‪10 min walk‬
  • Playacar Golf Club
    ‪3 min drive‬
  • Xcaret Eco Theme Park
    ‪13 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪253 min drive‬

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Room options

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (U)

  • 732 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room (L)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Balcony (B2C-US)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (B2C)

  • 732 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (C)

  • 732 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (C)

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (C)

  • 280 sq ft
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Double Room, 2 Bedrooms (U)

  • 291 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room (U)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (M)

  • 732 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 732 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Room (E)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (M)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room

  • Sleeps 4
  • 2 Full Bed(s)

Quadruple Suite Junior With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Suite Junior With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Playa del Carmen

Located in Playacar within a short walk of Playacar Beach, Hotel Riu Yucatan - All Inclusive is within 2 miles (3 km) of other popular sights such as Quinta Avenida. This 507-room, 3.5-star property has 4 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Playacar Beach - 10 min walk - 0.6 miles
  • Playacar Golf Club - 3 min drive - 0.9 miles
  • Quinta Avenida - 6 min drive - 1.8 miles
  • Playa del Carmen Maritime Terminal - 6 min drive - 1.9 miles
  • Xcaret Eco Theme Park - 13 min drive - 4.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Festival Grand Buffet - ‬9 min walk
  • ‪Rosa Roja - ‬3 min walk
  • ‪El Gaucho Steakhouse - ‬7 min walk
  • ‪Cupcake Cafe - ‬7 min walk
  • ‪RIU Yucatan - ‬5 min walk

About this property

Hotel Riu Yucatan - All Inclusive

Family fun on the beach, with 4 outdoor pools, near Playacar Golf Club
Guests of Hotel Riu Yucatan - All Inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include balconies, minibars, and ceiling fans. Housekeeping is available on request.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cancun
  • La Hacienda
  • La Margarita
  • Shanghai
  • Sicilia

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 buildings
  • 3 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

All Inclusive Yucatan
Riu Yucatan
Riu Yucatan All Inclusive
Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan Playa del Carmen
Yucatan All Inclusive
Yucatan Riu
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Riu Yucatan Mexico
Riu Yucatan Playacar Hotel Playa Del Carmen
Rui Yucatan
Riu Yucatan All Inclusive All-inclusive property
Riu Yucatan Inclusive inclusi

Frequently asked questions

Are there all-inclusive options at Hotel Riu Yucatan - All Inclusive?

Hotel Riu Yucatan - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include scuba lessons, windsurfing, and kayaking.

How much does it cost to stay at Hotel Riu Yucatan - All Inclusive?

As of May 16, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Yucatan - All Inclusive on May 18, 2025 start from $233.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hotel Riu Yucatan - All Inclusive?

Hotel Riu Yucatan - All Inclusive offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do around Hotel Riu Yucatan - All Inclusive?

This property is situated in Playacar, just steps from Piste Cyclable sur Paseo Xaman-Ha. You'll also find Quinta Avenida and Playa del Carmen Main Beach within a short drive.

Will I be able to park at Hotel Riu Yucatan - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Hotel Riu Yucatan - All Inclusive?

Renova Spa is the property's spa and services include beach massages, body wraps, mani/pedis, and facials.

Does Hotel Riu Yucatan - All Inclusive feature a casino on the premises?

No, Hotel Riu Yucatan - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Yucatan - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

Is Hotel Riu Yucatan - All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 4 outdoor pools, a poolside bar, and a poolside restaurant.

Are there hot tubs at Hotel Riu Yucatan - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hotel Riu Yucatan - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Yucatan - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Yucatan - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Yucatan - All Inclusive.

Are there connecting rooms at Hotel Riu Yucatan - All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How close is the airport from Hotel Riu Yucatan - All Inclusive?

The closest major airport to Hotel Riu Yucatan - All Inclusive is Cozumel Intl. Airport (CZM), which is 19.8 mi away (253 minutes by car).

Are there rooms with balconies at Hotel Riu Yucatan - All Inclusive?

Yes, every guestroom at Hotel Riu Yucatan - All Inclusive comes with a balcony.

Does Hotel Riu Yucatan - All Inclusive have a wedding venue on site?

There are wedding services available at Hotel Riu Yucatan - All Inclusive if that's in your vacation plans.

Hotel Riu Yucatan - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 513 out of 1004 reviews
Rating 8 - Good. 272 out of 1004 reviews
Rating 6 - Okay. 110 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 47 out of 1004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

GAIL

Liked: Cleanliness, staff & service
Pretty average hotel experience- don’t expect anything too luxurious. The aesthetic of the resort is outdated with an early 00s vibe, including the rooms which had almost florescent lighting and probably one of the least comfortable beds I’ve had in a hotel recently. Wouldn’t recommend for a solo traveler as it seems to be more popular for families or couples. Food at the buffet wasn’t the greatest quality but also wasn’t terrible. Loved the location- sitting on the balcony felt like being in a jungle and the beach area was great. About a 40 min walk into Playa del Carmen which can feel long but very safe. Staff were all very friendly.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kenneth Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RIU Yucatán is located in a private , gated community. It is all inclusive with a buffet, and several specialty restaurants including Mexican , Italian and Steak House. It is a beautiful resort that is meticulously maintained. It's beach is one of the best I've ever visited. Daily entertainment. Staff is friendly and attentive. Rooms have programable safes. You have exchange privileges with 3 other RIU properties near by. Small shopping area with in walking distance.
Stayed 7 nights in Mar 2025

10/10 Excellent

Zerina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is nice, and the ocean water is immaculately clean.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jeffrey David

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, food was good, our only complaint was the entertainment was poor
Stayed 7 nights in Feb 2025

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jan 2025

10/10 Excellent

Christan

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel. The food was great, service was even better!
Stayed 3 nights in Feb 2025

10/10 Excellent

Bozena Maria

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I like everythin
Stayed 7 nights in Feb 2025

10/10 Excellent

Elzbieta, CARPENTERSVILLE

Stayed 6 nights in Jan 2025

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for everyone
Stayed 5 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2025

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My party of six stayed at the Riu Yucatan the last week in Jan 2025. Overall, we had a good time. Here are some of the Pro’s and Con’s: Pro: Beach. One of the most beautiful we have seen in 20 years of international all-inclusive resorts. Pools. They were clean. However, they did need some maintenance (many missing tiles, cracks in concrete edge, etc). The foam party was a favorite. Resort size. Small enough to walk, large enough for a decent size pools. Shared privileges with two other resorts within walking distance. We went to a Neon Party at the Tequila (it was awesome) ! Shopping is also walking distance. Room . Very clean rooms. Housekeeping did a very nice job. It was nice to have a coffee maker in the room. Staff. All attentive and polite. Staff, in charge of activities, did a great job. Con: Alcohol. No top-shelf spirits (no Grey Goose, Tito’s, or Absolut vodka). Management says that you need to stay in a higher tier resort for that luxury. Food. Plentiful and tasty. Although, a little redundant after 7 days. The specialty restaurants were average. It was nice to not need a reservation for any of them. Elevator. None. They have it on their website but you may miss it. The room buildings are three floors. Sounds like there is limited king-size beds on the ground floor. If you are going for the beach and ocean view, I highly recommend. If you are going for the pool, you might want to shop around.
Stayed 7 nights in Jan 2025

8/10 Good

Todd Allan

Traveled with partner
Constant people selling things on beach
Stayed 7 nights in Jan 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything, how close everything is to the rooms, pools and food.
Stayed 4 nights in Jan 2025

8/10 Good

Bogdan

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena estancia, solo un detalle, de repente no teníamos luz en la habitación y nos salía agua muy caliente de repente en las regaderas, aún así , todo muy bien, tanto los alimentos como el área de alberca y playas muy bien y muy limpio todo.
Stayed 6 nights in Jan 2025

2/10 Terrible

Shlomo

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don't go to any RIU resort worst customer service

Paid for 2 rooms two months ago to hotel.com party of 5. 2 rooms when I came to check in the charge me additional fees I told them to refund my money and I'll go to another hotel and they say no shame on them RIU and shame on.hotel com that couldn't resolve the issue.
Stayed 7 nights in Jan 2025

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a nice week away. Lovely beach and pools. Buffet food was good and lots to choose from. A la carte restaurants were disappointing. Not the quality you would expect. Entertainment was also disappointing. Not enough local culture. No Mexican dancers or mariachi bands at night. Diva show, Michael Jackson show and Karaoke were disappointing. So much better talent in Mexico.
Stayed 7 nights in Jan 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

JESSICA MARIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool & beach!!! Staff is amazing! Food was okay.
Stayed 7 nights in Dec 2024

10/10 Excellent

lloyd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive:Is the first word that comes to mind, when it comes to the Riu Yucatãn Hotel. It's not just a hotel, It's an experience! I would recommend this destination to anyone of my friend or family members for a wonderful experience.
Stayed 10 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best stay in Playacar

Excelente atención y servicio. Muy buena comida variedad y sabor. El Personal súper amable. La mejor playa para disfrutar y amenidades.
Stayed 6 nights in Dec 2024

10/10 Excellent

Dessirea, Davenport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, safe resort. Staff always working hard keeping it clean and they’re always friendly. Beautiful beach and cutest monkeys!
Stayed 5 nights in Dec 2024

8/10 Good

George

Stayed 5 nights in Nov 2024

10/10 Excellent

Anabel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent guest service, good food, good activities
Stayed 6 nights in Dec 2024