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Jungala Hotel at VidantaWorld Riviera Maya

Property class: 5 and above
VIP Access

Choose dates to view prices

Photo gallery for Jungala Hotel at VidantaWorld Riviera Maya

5 outdoor pools, cabanas (surcharge), pool umbrellas
A bar area with a pool and beach view.
An aerial view of a resort with a long swimming pool, beach, and ocean.
A wooden deck with a hammock, hanging lanterns, and potted plants.
A wooden pathway flanked by lush tropical plants leading to a covered area with hanging lights.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Carr. Cancun Playa del Carmen KM 48, Playa del Carmen, QROO, 77710
  • Place, Nicklaus Design Golf Course
    ‪5 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪4 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for One-Bedroom Suite

A modern dining area with a wooden table, wicker chairs, and a large window overlooking greenery.

One-Bedroom Suite

10.0 out of 10
Exceptional
(18 reviews)
  • Resort view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for One-Bedroom Suite + Jungala Aqua Experience

A modern bedroom with a large bed, a desk, and a view of greenery through the window.

One-Bedroom Suite + Jungala Aqua Experience

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Jungala Hotel at VidantaWorld Riviera Maya places you next to Maroma Beach and within a mile (2 km) of other popular attractions like Playa Paraiso Golf Course. This 52-room, 5-star resort has 5 outdoor pools along with a private beach and a golf course.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Nicklaus Design Golf Course - 5 min walk - 0.3 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive - 1.4 miles
  • Playa Paraiso Golf Course - 4 min drive - 1.6 miles
  • Maroma Beach - 13 min drive - 4.6 miles
  • Tres Rios Ecopark - 16 min drive - 8.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • ‪Beach Bar - ‬20 min drive
  • ‪El Pajarito - ‬14 min drive
  • ‪Snake Bar At Iberostar Maya - ‬13 min drive
  • ‪Heaven Bar - ‬9 min drive
  • ‪Don Miquel - ‬9 min drive

About this property

Jungala Hotel at VidantaWorld Riviera Maya

Jungala Hotel at VidantaWorld Riviera Maya features a private beach, a golf course, and a full-service spa. Valet parking is available for USD 7 per day, and there's also a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include 5 outdoor pools, a lazy river, and a gym.
Guests can expect free WiFi and 55-inch LED TVs with cable channels. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchens, 2 bathrooms, and balconies or patios.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 2 outdoor tennis courts, and a health club. 5 outdoor swimming pools are on site along with a lazy river and a waterslide. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Pool
  • Hot tub
  • All inclusive
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8.4 out of 10, Very Good, 1,259 reviews
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The price is $698
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Shopping center shuttle (surcharge)
  • Secured, uncovered valet parking on site (USD 7 per day; includes in/out privileges)

Food and drink

  • 2 beach bars
  • 2 swim-up bars
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • 5 poolside bars

Restaurants on site

  • Chiringuito
  • Del Lago Restaurante
  • Gong
  • Nektar
  • Quinto

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 24-hour pool access
  • 5 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Free beach club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Lazy river
  • Outdoor pickleball court
  • Pro golf shop
  • Tennis lessons
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini-fridge
  • Separate in-room dining area
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Ice maker
  • Kitchen
  • Kitchen island
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
This property's water park is closed every Thursday and Friday.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 1000 per accommodation, per stay
  • A tax is imposed by the city: USD 3.44 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered valet parking fee: USD 7 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.

Property is also known as

Jungala Park Hotel Riviera Maya
Jungala Park Hotel at VidantaWorld Riviera Maya Resort
Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen

Frequently asked questions

Are free cancellation options available at Jungala Hotel at VidantaWorld Riviera Maya?

Jungala Hotel at VidantaWorld Riviera Maya provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Jungala Hotel at VidantaWorld Riviera Maya?

As of Aug 23, 2026, prices found for a 1-night stay for 2 adults at Jungala Hotel at VidantaWorld Riviera Maya on Aug 25, 2026 start from $296, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Jungala Hotel at VidantaWorld Riviera Maya?

This resort is located in Playa del Carmen, just steps from Maroma Beach and Paradise Beach, and within a short walk of Nicklaus Design Golf Course. You'll also find Cirque du Soleil Boutique at Vidanta Riviera Maya and Playa Paraiso Golf Course within a short drive.

Is there parking available at Jungala Hotel at VidantaWorld Riviera Maya?

Yes, secured valet parking is offered for USD 7 per day with in/out privileges.

Is there a spa at Jungala Hotel at VidantaWorld Riviera Maya?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, mani/pedis, facials, and body treatments.

Are there luxury amenities available at Jungala Hotel at VidantaWorld Riviera Maya?

Yes, guests can indulge in luxuries such as 5 outdoor pools, a private beach, and 20 restaurants at this resort.

Does Jungala Hotel at VidantaWorld Riviera Maya feature a casino?

No, Jungala Hotel at VidantaWorld Riviera Maya doesn't have a casino.

Is there an indoor pool at Jungala Hotel at VidantaWorld Riviera Maya?

No, this resort doesn't have an indoor pool; however, there are 5 outdoor pools. Guests have 24-hour pool access.

What do couples enjoy most about Jungala Hotel at VidantaWorld Riviera Maya?

There are plenty of amenities for couples at this resort, including a private beach, 2 beach bars, and 20 restaurants.

Does Jungala Hotel at VidantaWorld Riviera Maya have a hot tub?

No, but all guestrooms at this resort have jetted bathtubs.

Does Jungala Hotel at VidantaWorld Riviera Maya feature a restaurant that includes a breakfast menu?

Yes, Jungala Hotel at VidantaWorld Riviera Maya has 20 restaurants, and serves breakfast for a surcharge.

Does Jungala Hotel at VidantaWorld Riviera Maya allow pets to stay free of charge?

No, pets aren't allowed at Jungala Hotel at VidantaWorld Riviera Maya though service animals are welcome.

Does Jungala Hotel at VidantaWorld Riviera Maya have connecting rooms available?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from Jungala Hotel at VidantaWorld Riviera Maya?

The closest major airport to Jungala Hotel at VidantaWorld Riviera Maya is Cancun Intl. Airport (CUN), which is 22.4 mi away (34 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 17.9 mi away.

Are there rooms with balconies at Jungala Hotel at VidantaWorld Riviera Maya?

Yes, every guestroom at Jungala Hotel at VidantaWorld Riviera Maya comes with a balcony/patio and some offer resort views.

Does Jungala Hotel at VidantaWorld Riviera Maya have a wedding venue on site?

Take advantage of the wedding venue at Jungala Hotel at VidantaWorld Riviera Maya if you plan to say "I do" during your trip.

Jungala Hotel at VidantaWorld Riviera Maya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 241 out of 324 reviews
Rating 8 - Good. 34 out of 324 reviews
Rating 6 - Okay. 20 out of 324 reviews
Rating 4 - Poor. 17 out of 324 reviews
Rating 2 - Terrible. 12 out of 324 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sophie Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super attentive staff and beautiful rooms and amenities!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, very clean, friendly and accommodating staff, the kitchen had everything you needed and the pools were one of the highlight for the kids.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Jayme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and staff!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect stay
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great large property with lots to do and great food to choose from!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Esther

Great hospitality , property and service
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Paul

Nice and quiet, great place
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach club pool! So luxurious and relaxing.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Darragh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great room great pools and great food what more could you ask for we will be back for sure !!!!!!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited with our family of four and had a blast!
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Luis

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Excelente hotel
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, fantastic amenities, excellent staff-every single one of them- great food!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Abraham

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and staff
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large property with many amenities. Great for families. strongly recommend!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Christopher John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room at Jungala was very spacious and quite well maintained. The decor was also nicer than the other hotels on the property. Pools were excellent and we loved the cabanas for free if you spend money on food. I would recommend booking dining at restaurants instead of eating at Salum all the time, we found the service at Salum to be hit and miss.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very large property, but it was beautiful in the staff. Did a tremendous job!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Cille

Liked: Cleanliness, staff & service, amenities
Everything was wonderful and the staff was so great if you’d like to hang out and enjoy a hotel this is a place to be
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Heily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. The staff was super attentive and were always seeking to see what they could help with. The pools were huge and beautiful. Everything was awesome.
This was the main pool which gets lost in the image because its huge.
One of the lobbies
One of the lobbies
This was Del Lago Restaurant were they serve buffet breakfast. The views of that place were beautiful
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was Perfect! I would highly recommend it for family’s with children. The amenities are amazing to keep little ones busy all day!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort with multiple pool and dining options. Staff goes out of their way to make you feel welcomed. The room at Jungala was huge and extremely clean.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jungala was an excellent family stay. Beautiful rooms. Beautiful grounds. Wonderful staff. We really loved our time with our 3.5 year old and 11 month old, and the staff were so kind and helpful with our boys.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Yesika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, very clean, everybody was exceptional especially the concierge Marisol and Lizette, it was my birthday and they had balloon decorations in my suite and a dessert, what a nice surprise.The hotel complex is huge but they have golf carts to take to all the places you need to go to.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Rémi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost perfect, everything was wonderful <3
Stayed 15 nights in Feb 2026
Verified review

10/10 Excellent

Maya

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, attentive staff. Best vacation we ever had!
Stayed 5 nights in Jan 2026

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