Privilege Aluxes Isla Mujeres Adults Only

Property class: 4.5

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Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun loungers, beach umbrellas
Premium Suite  with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk
2 outdoor pools, pool umbrellas, sun loungers
2 bars/lounges, swim-up bar, poolside bar, beach bar
Beach bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi

Explore the area

View in a map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • Place, North Beach
    ‪1 min walk‬
  • Place, Miguel Hidalgo
    ‪2 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪82 min drive‬

Room options

Aluxes Room

9.0 out of 10
Wonderful
(58 reviews)
  • City view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite Garden View

9.0 out of 10
Wonderful
(97 reviews)
  • Garden view
  • 990 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Suite with Whirlpool bath

8.8 out of 10
Excellent
(50 reviews)
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Aluxes with Whirlpool bath

8.8 out of 10
Excellent
(93 reviews)
  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Suite Deluxe

  • Sleeps 3

Double Room Standard

  • Sleeps 2

Double Room Superior

  • Sleeps 2

Double Suite Luxury

  • Sleeps 3

About the neighborhood

Isla Mujeres

Located in Centro - Supmza 001, Privilege Aluxes Isla Mujeres Adults Only is next to popular attractions like North Beach and Miguel Hidalgo. This 124-room, 4.5-star resort welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 3 restaurants.

What's nearby

  • Faro de Punta Norte - 1 min walk - 0.0 miles
  • North Beach - 1 min walk - 0.1 miles
  • Miguel Hidalgo - 2 min walk - 0.1 miles
  • Isla Mujeres Cemetery - 2 min walk - 0.1 miles
  • Isla Mujeres Ferry Terminal - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 116 min drive

Restaurants

  • ‪La Playita Isla Mujeres - ‬3 min walk
  • ‪Ixi Beach - ‬1 min walk
  • ‪Stingray - ‬2 min walk
  • ‪Chi Chi'sn' Charlie's - ‬2 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬2 min walk

About this property

Privilege Aluxes Isla Mujeres Adults Only

Guests of Privilege Aluxes Isla Mujeres Adults Only have access to a full-service spa, 2 outdoor pools, and a gym. Airport transportation is made easy with an airport shuttle (available 24 hours) for MXN 2000 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Other amenities at this adults-only resort include 3 hot tubs, a sauna, and free WiFi in public areas.
40-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. IPod docks, free minibar items, and espresso makers are other standard amenities.
2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 14 are not permitted to stay at this adults-only property (only guests 14 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Frequently asked questions

Are free cancellation options available at Privilege Aluxes Isla Mujeres Adults Only?

Privilege Aluxes Isla Mujeres Adults Only provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Privilege Aluxes Isla Mujeres Adults Only?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at Privilege Aluxes Isla Mujeres Adults Only on Apr 29, 2026 start from $281, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Privilege Aluxes Isla Mujeres Adults Only?

This resort is situated in Centro - Supmza 001, just steps from North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, and within a short walk of Isla Mujeres Ferry Terminal. You'll also find Faro de Punta Norte and Isla Mujeres Cemetery less than a mile away.

Is a spa located at Privilege Aluxes Isla Mujeres Adults Only?

Mystique is the resort's spa and services include deep-tissue massages, Swedish massages, detox wraps, and couples treatments.

Does Privilege Aluxes Isla Mujeres Adults Only have a casino?

No, Privilege Aluxes Isla Mujeres Adults Only doesn't have a casino.

Will I find an indoor pool at Privilege Aluxes Isla Mujeres Adults Only?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools and 3 hot tubs.

Does Privilege Aluxes Isla Mujeres Adults Only have a restaurant with a breakfast menu?

Yes, Privilege Aluxes Isla Mujeres Adults Only has 3 restaurants, and serves free buffet breakfast each morning.

Does Privilege Aluxes Isla Mujeres Adults Only allow pets to stay free of charge?

No, pets and service animals aren't allowed at Privilege Aluxes Isla Mujeres Adults Only.

How close is the airport from Privilege Aluxes Isla Mujeres Adults Only?

The closest major airport to Privilege Aluxes Isla Mujeres Adults Only is Cancun Intl. Airport (CUN), which is 21.4 mi away (116 minutes by car).

Does Privilege Aluxes Isla Mujeres Adults Only have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Privilege Aluxes Isla Mujeres Adults Only.

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 963 out of 1370 reviews
Rating 8 - Good. 245 out of 1370 reviews
Rating 6 - Okay. 95 out of 1370 reviews
Rating 4 - Poor. 41 out of 1370 reviews
Rating 2 - Terrible. 26 out of 1370 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary Suzanne

Stayed 6 nights in Jan 2026

10/10 Excellent

Marlana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was ok, not horrible, not great. Otherwise, we loved everything!
Stayed 6 nights in Jan 2026

10/10 Excellent

David

Stayed 3 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

Dirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful island and a great hotel location. Everything is walkable, but it’s still worth renting a golf cart to explore more of the island. Definitely pay extra for the all-inclusive option — even if you plan to spend time off the hotel grounds, it’s worth it. There aren’t many clubs in the area, but there are plenty of restaurants, and a few play music late into the night. The hotel is adults-only. The staff are kind, and most are bilingual. Be sure to book your transportation in advance — from the airport to the ferry and then to the hotel. You’ll save a lot of money that way. Also, have some cash on hand; you won’t regret it. We stayed in a standard room with a balcony facing the street. It’s noisy during the day and quieter at night, but once you fully close the windows, it’s not an issue at all. You’ll sleep comfortably. The beds are big and comfortable, there’s decent closet and storage space, a safe for passports and valuables, yes you will have hot water , and yes room service checks in twice a day. Overall, I would definitely recommend it.
Stayed 3 nights in Jan 2026

10/10 Excellent

George Henry

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel near everything.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ranae Nicole

Stayed 6 nights in Jan 2026

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience from start to finish, staff was friendly and helpful. Property was clean and well maintained. The restaurants and all staff were amazing, we did the all inclusive option and enjoyed the selection and options every day with special events and meals to attend. The beach club, chairs and access was great as well with beautiful views! We hope to go again!
Stayed 7 nights in Jan 2026

10/10 Excellent

Lindsay

Stayed 6 nights in Dec 2025

10/10 Excellent

Michelle

Stayed 6 nights in Dec 2025

10/10 Excellent

stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping was amazing and so were the staff everywhere on the property. It was a fantastic trip. Will be coming back. Loved the view from our room. Hopefully we can have that view again.
Stayed 6 nights in Oct 2025

10/10 Excellent

Alex

Stayed 5 nights in Jan 2026

10/10 Excellent

Elizabeth

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was excellent. Rooms were huge! Different kind of all inclusive where you can actually leave the resort and feel safe walking around the island.
From our HUGE balcony.
It was my birthday!
Stayed 4 nights in Jan 2026

8/10 Good

Pablo

Stayed 3 nights in Jan 2026

8/10 Good

Brian

Stayed 4 nights in Jan 2026

8/10 Good

Julie

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay - room was spacious and clean, mini-bar re-stocked daily, perfect location with gorgeous beach and steps from bars, restaurants & shops, friendly staff throughout the property, beautiful landscaping, good restaurants on site. The only negative was the bed - it wasn't very comfortable and moved excessively if you just rolled over gently. Everything else was fantastic! I would definitely recommend this hotel and plan to return in the future.
Stayed 7 nights in Dec 2025

8/10 Good

Ann

Liked: Cleanliness, property conditions & facilities
The room was very clean and the staff was great. The food was also wonderful, typically at an all closer resort. The food is subpar, but this resort had wonderful food! The location of the resort was also amazing! Beaches all around you very walkable to lots of fun, different bars and restaurants as well shopping…. The only downfall about the resort I would say it is very slow. Sitting at the pool, walking around the community. There are no activities. If you were looking for a very quiet resort and just hanging out, this is the place. If you’re looking for stuff going on, I would keep looking. Also, on other side note, the room was huge and really amazing but the bed was not that comfortable and our room was right off the main drive so we could hear music and always until 2 o’clock in the morning.
Stayed 7 nights in Jan 2026

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
WOW!! Privilege Aluxes. You hotel was my husbands pick & honestly I didn't know what the expext. This was our first time here. We'll definitely be back & we miss you already!! Great room with a king size bed. Great place, very clean, loved the beach & pool area. Staff very friendly, great food on site, no small kids, close to shopping, other restaurants & absolutely lobed that Nobody was trying to push the sell of their time shares on to us. The only draw back as we did alot of time on the beach throughout the day alot of vendors were coming up to us trying to sell their merchandise. Having your beach roped off would help prevent this thus allowing your customers the relaxation they came there for. Thank you for a wonderful Holiday vacation.
Stayed 7 nights in Dec 2025

10/10 Excellent

Shannon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and very nice. The air conditioning was great, we actually got too cold a few times. The views on the patio are amazing! The beach is so beautiful and there was plenty of seating. The pool and swim up bar are so nice!!
Stayed 6 nights in Dec 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We loved staying at Privilege Aluxes! They upgraded our room to the suite, overlooking the ocean. The rooms were very spacious, clean, and had everything we needed. The staff were all really nice and helpful, and the food was really good too. Everything was very close and easy to get to. We would definitely stay here again!
Stayed 7 nights in Dec 2025

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 4 nights in Dec 2025

10/10 Excellent

GREG N, Albuquerque

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere! We really enjoyed our stay!
Stayed 4 nights in Dec 2025

10/10 Excellent

jennifer Jo

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love this resort! Awesome beach, great staff and the food and drinks are amazing.
Stayed 5 nights in Nov 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are always clean and the service outstanding!! The staff are always friendly and willing to make your vacation special. We LOVE Privilege!!
Our view for a week!!
MAde with love
PArty
Stayed 7 nights in Dec 2025

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great staff, excellent location
Stayed 3 nights in Dec 2025