8/10 Good
Jason
Traveled with partner
Sep 24, 2025
Let me start by saying the property and the beach area was AMAZING!! I would recommend this hotel/resort to others going to Isla. There were a few things I feel could have made my stay more enjoyable and comfortable that would have me explore other locations.
- there were small gnats or sugar bugs everywhere in our room and surrounding areas. I don’t know if this is normal for the area or not.
- Satay the reservation only restaurant seemed to have a very basic menu but we went 3 times (because the food was good) and they could not get our order right. It’s was really really bad. Every order either had something missing or not ordered right.
- We paid for a patio whirlpool, but put us on the second floor for everyone to view. We requested a different level but were told they were full so we opted out of using something we paid for so that was disappointing
- Lastly, drinks we very basic and alcohol was very watered down. I am not a big drinker so this did not bother me with the exception the drinks were really sweet and could only drink one or two.
All in all tho the staff was top notch, team catered to all requests.




Jason
Stayed 6 nights in Sep 2025





























